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Firefox will not open amazon.com

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days… (read more)

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days. I keep timing out. Other sites do not exhibit problems. Chrome DOES open amazon.com quickly.

Asked by jjjerdee 2 days ago

Last reply by jjjerdee 2 hours ago

lock ups

One of my favorite web sites is www.cam4.com. It is an adult live streaming web site. My computer freezes when I'm watching one of the "performers". I refresh the page … (read more)

One of my favorite web sites is www.cam4.com. It is an adult live streaming web site. My computer freezes when I'm watching one of the "performers". I refresh the page all is OK for min. or so.

When I use MS Edge I don't get the freezing. Firefox is my default browser for more years than I can count. What is going on? Is there a fix?

Asked by metz3 2 hours ago

Last reply by Dropa 2 hours ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 5 months ago

Last reply by alex275 4 hours ago

Garbled font in Firefox on macOS Monterey (12.6.1)

Hello :) I'm using Firefox 107.0 on macOS 12.6.1 and I'm having weird issues with the displayed font. It appears on the startup screen of Firefox and on websites (see scr… (read more)

Hello :)

I'm using Firefox 107.0 on macOS 12.6.1 and I'm having weird issues with the displayed font. It appears on the startup screen of Firefox and on websites (see screenshots attached).

The garbled font is called ".SF NS".

I've tried turning the option "Allow pages to choose their own fonts, instead of your selections above" on and off without success.

I have also tried enabling and disabling hardware acceleration - also without luck.

The issue does **not** appear in safe mode. Unfortunately resetting the theme and disabling all extensions hasn't helped either :(

I have also downloaded and installed a font called "SFNS Display" but the issue persists.

Uninstalling Firefox (with AppCleaner) and reinstalling hasn't fixed the problem.

I don't know what else to try. Can someone help me please? :)

Asked by Gutenberg 3 days ago

Last reply by cor-el 4 hours ago

Problem closiing Firefox

This is not a big issue but I have to double touch the “X” to close Firefox on my touch screen Dell XPS 13. If I use the cursor and click on the “X” Firefox closes fine.… (read more)

This is not a big issue but I have to double touch the “X” to close Firefox on my touch screen Dell XPS 13. If I use the cursor and click on the “X” Firefox closes fine. Chrome, Edge, etc. close with a single touch so this appears to be unique to Firefox. I opened Firefox in safe mode but it still required a double touch. I have uninstalled and reinstalled Firefox a couple times. I have tried this on a similar laptop with the same results (i.e., required a double touch). Any suggestions would be appreciated.

Asked by skipping8638 6 hours ago

Firefox is causing 100% disk utilization on Windows 10 Pro PC

Beginning about a month ago, I started noticing that Firefox was causing disk utilization on my Windows 10 Pro PC to go up to 100 % disk utilization and stay there for 2 … (read more)

Beginning about a month ago, I started noticing that Firefox was causing disk utilization on my Windows 10 Pro PC to go up to 100 % disk utilization and stay there for 2 or 3 minutes. My PC was timing out on other applications. Eventually it would return to normal levels but as I'd continue to use it and open additional tabs and windows of Firefox, the problem would repeat and get worse.

As time went on, I started getting to periods where the PC would become completely unresponsive and the disk utilization would to to 100% and stay there for 10+ minutes. I'd be forced to do a shutdown/restart but that might take as long as 15 minutes to shutdown.

Firefox (64 bit) v107.0 is what's currently installed on my system. My PC is a Dell Precision desktop with 16 GB of memory and a 1 TB WD Blue SSD for the C: drive.

I did try the Firefox refresh but that had no effect.

I started using Chrome and do not have any disk usage issues with it. I've also used MS Edge as well and disk utilization stays at normal levels, even with 10 or more tabs or windows open simultaneously.

I searched online and have seen complaints about Firefox causing this problem but all those are from 3+ years ago. Nothing recent. One fix suggested uninstalling the 64 bit version and going with the 32 bit.

Any suggestions?

Thanks.

Asked by bhartung 1 week ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

LastPass Duo Issue on 107.0

LastPass doesn't load the Duo prompt in 107.0. It worked in 106.0.5 but broke with the new version. Disabling Duo allowed for login to occur but re-enabling broke it agai… (read more)

LastPass doesn't load the Duo prompt in 107.0. It worked in 106.0.5 but broke with the new version. Disabling Duo allowed for login to occur but re-enabling broke it again. LP confirmed this isn't an issue with their extension.

Asked by tom.horton 1 day ago

Last reply by Dropa 9 hours ago

Certain text displays as random characters on some pages

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second com… (read more)

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second computer, running an earlier Mac OS, is working just fine, and other browsers don't have this problem.

Hoping someone can help. A screenshot from Wikipedia is attached.

Asked by Etnier 10 hours ago

Last reply by Dropa 9 hours ago

Firefox tab crashes during test run with Smartbears TestComplete

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the … (read more)

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the dmp here. The attached pictures shows that the current tab of firefox has crashed.

Asked by m.hesse 16 hours ago

Your system has run out of application memory

I am using the latest version of Firefox with Mojave on a Mac. Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton checki… (read more)

I am using the latest version of Firefox with Mojave on a Mac.

Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton checking for viruses. Recently I got a message "Your system has run out of application memory" when I had 5 tabs open in Firefox. I checked Activity Monitor and it showed Firefox using 1.16 GB. 7 other apps were open, the next one with the highest memory usage was Mail (465 MB). Activity Monitor showed 30 instances of FirefoxCP Isolated Web Content entries.

I attached a screen capture showing what Firefox was using in one of these instances. Is this "normal" with 5 tabs open?

I closed the open tabs and quit Firefox. Memory usage by Firefox went down, but after a short time the problem happened again.

A search on the internet showed lots of similar complaints about FirefoxCP Isolated Web Content. Is this a known bug? Any way to avoid this problem?

Thanks.

Asked by Sue 1 month ago

Last reply by Sue 21 hours ago

FF 107 very slow VM

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testi… (read more)

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testing it before i put on 'real' computer

Asked by GardenSurfer 1 day ago

Last reply by Dropa 22 hours ago

Please contact your administrator with the error code: 0.3b2c2d17.1669662371.5cf7b1c1

Yesterday had no issues accessing https://ebay.com. Shutdown overnight. This morning get the error message "Please contact your administrator with the error code: 0.3b2c2… (read more)

Yesterday had no issues accessing https://ebay.com. Shutdown overnight. This morning get the error message "Please contact your administrator with the error code: 0.3b2c2d17.1669662371.5cf7b1c1" There is no administrator as this is a Windows 10 home computer. I have cleared the browser of any entry "ebay" but it did nothing to return connections. No other url seems to be effected. Used EDGE and connected without issue. Also used a tablet and had n issue. Any suggestion to resolve the issue would be appreciated.

Craig Kawahara

Asked by ckawahara 1 day ago

Last reply by Dropa 22 hours ago

Google Docs open in wrong container

Containers are useful for using multiple accounts/logins in one browser instance. However, Google Docs does not work correctly. Every time I open a Google Docs/Sheets/et… (read more)

Containers are useful for using multiple accounts/logins in one browser instance. However, Google Docs does not work correctly. Every time I open a Google Docs/Sheets/etc. file in one container, it loads in a new tab in another container. It does this even if I copy the link into a tab with the correct container. I need to keep my Google accounts separated: one is personal, the other is for work. I like Firefox, and use it to get away from Google in other ways. But I can't escape Google because of work and sharing files with certain people. I hope there is a fix for this. Thanks in advance.

Asked by matthew.n.millar 1 day ago

Last reply by matthew.n.millar 22 hours ago

FF Deveolper Mode

HI, About once a week typing away I get FF developer mode. I know F12 toggles it off and on, but I am no where near that, there must be a combination of keys that launch… (read more)

HI,

About once a week typing away I get FF developer mode. I know F12 toggles it off and on, but I am no where near that, there must be a combination of keys that launches it. Any advice? Its just a pain not worth turning if off for good.

Asked by r.a.prieston 1 day ago

Last reply by Terry 1 day ago

Encrypted HTTPS websites always ask if I want to trust the certificate

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issue… (read more)

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

Asked by Andreas Fendt 1 week ago

Last reply by Andreas Fendt 1 day ago

Firefox will not load - missing VCRUNTIME140_1.dll

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not foun… (read more)

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.' Tried to install an old version of Firefox (28.0) but this is not upgradeable.

tjadlib8@gmail.com

Asked by tjadlib8 1 day ago

Last reply by TyDraniu 1 day ago