Showing questions tagged: Show all questions

I can't load youtube in firefox

When I open youtube, there´s nothing wrong. But when I sign in with my account, the page stops working. It only happens with firefox, chrome an edge doesn't do that. … (read more)

When I open youtube, there´s nothing wrong. But when I sign in with my account, the page stops working. It only happens with firefox, chrome an edge doesn't do that.

Asked by lorenpan12 4 months ago

Last reply by jscher2000 1 month ago

Firefox closes after launching

I made a fresh, clean install of the most current Firefox 76.0.1. When launching it, it force closes after a few seconds. There is no Crash Helper popup afterwards. This… (read more)

I made a fresh, clean install of the most current Firefox 76.0.1. When launching it, it force closes after a few seconds.

There is no Crash Helper popup afterwards.

This issue does not occur with Firefox 74 and previous versions. The issue "does" occur when using the most current Firefox as a PortableApp.

I am running Windows 10 Enterprise (1809), build number 17763.

I'd appreciate any help you can give me, because as it stands, I can't update Firefox.

Asked by Tom 4 months ago

Last reply by Tom 4 months ago

  • Solved

Cannot open FF: Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe and no current solutions working

Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe I have tried all of the solutions I can find on this forum (downloading all of the free antimalware kits… (read more)

Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe I have tried all of the solutions I can find on this forum (downloading all of the free antimalware kits and scanning for malware and allowing my firewall to make an exception for FF) but these have not worked. Strangely I also cannot open any MS Office files either. Use Avast.

Asked by cgme 3 months ago

Answered by jscher2000 3 months ago

Unable to print full page in certain websites

I used to take print to study contents offline and I almost always use Mozilla as a browser. Recently I noticed that I was unable to print a full page in a simple website… (read more)

I used to take print to study contents offline and I almost always use Mozilla as a browser. Recently I noticed that I was unable to print a full page in a simple website. Understandable that firefox team has been busy working upon the print bugs, but the page and the website I am referring to is Purely HTML and CSS; and for some reason firefox cuts out the rest of the pages from print except for the first.(i.e) to say it prints only the top part of the page..

Though I work with Ubuntu I have crosschecked with Win8.1 and TOR version of firefox which had the same shortcoming, with the website I was referring to. However other browsers such as the Safari and Chrome seem to do fine with this regard. Kindly check for yourselves and let me know if I am going wrong somewhere. Also please Avoid recommending any add ons to accomplish the task at hand.

The thing is the website I was referring to is of very simple make and may help the team to shoot the bug if any, with an easier test case such as this.

With love and Thanks

Asked by Rudran 2 months ago

Last reply by Rudran 2 months ago

Forbidden Pop-Up Box

I manage a WordPress blog and over the last month or so, some of our Firefox users are reporting a forbidden error. When they access the blog, a small rectangular pop-up… (read more)

I manage a WordPress blog and over the last month or so, some of our Firefox users are reporting a forbidden error.

When they access the blog, a small rectangular pop-up box appears that says forbidden. Once they click on the OK inside the box, it disappears and they are then able to access the blog. It doesn't happen when I access the blog through my Firefox browser, but a handful of members are having this issue.

I've researched your help forums, but can’t seem to locate the issue. Can someone help? Thanks.

Asked by mosaki2 1 month ago

Last reply by mosaki2 1 month ago

  • Solved

Font Issue on Mozilla Desktop (Windows)

Hi, I am web developer on upwork. I am currently working on motorcycle helmet blog site. I created this website in WordPress and I am facing a font issue only on Mozilla … (read more)

Hi, I am web developer on upwork. I am currently working on motorcycle helmet blog site. I created this website in WordPress and I am facing a font issue only on Mozilla Desktop For Windows. So I am using a font family "Poppins" for headings and titles in the website. Google Chrome load the font perfectly on desktop and mobile on each page. But on Mozilla Desktop, on page https://bestmotorcyclehelmets.net/best-bluetooth-motorcycle-helmets/ It does not load the font. Sometimes it loads the font. On mobile version it is working perfectly. I tried re-installing the browser but for first few tries it shows the font than again same problem. I need to make sure this website works fine on each browser so Kindly help me about this. Thank you for your time.

Asked by Ahaan Singh 1 week ago

Answered by cor-el 6 days ago

SSL nameConstraints and SEC_ERROR_BAD_DER

Hello, bellow ca and cert leads to the SEC_ERROR_BAD_DER error in Firefox. In Chrome it works ok. What is wrong? ca: BEGIN CERTIFICATE----- MIIGWDCCBECgAwIBAgIUENZtuCf3T… (read more)

Hello,

bellow ca and cert leads to the SEC_ERROR_BAD_DER error in Firefox. In Chrome it works ok. What is wrong?

ca:


BEGIN CERTIFICATE-----

MIIGWDCCBECgAwIBAgIUENZtuCf3Tob4s6huBzfC8ZAJkLEwDQYJKoZIhvcNAQEL BQAwUjELMAkGA1UEBhMCUEwxDzANBgNVBAcMBldhcnNhdzEYMBYGA1UECgwPKi5s b2NhbCBkb21haW5zMRgwFgYDVQQDDA8qLmxvY2FsIGRvbWFpbnMwIBcNMjAwOTE1 MTEwODI5WhgPMjEyMDA4MjIxMTA4MjlaMFIxCzAJBgNVBAYTAlBMMQ8wDQYDVQQH DAZXYXJzYXcxGDAWBgNVBAoMDyoubG9jYWwgZG9tYWluczEYMBYGA1UEAwwPKi5s b2NhbCBkb21haW5zMIICIjANBgkqhkiG9w0BAQEFAAOCAg8AMIICCgKCAgEAyM+E 2qiGxytcwOgedhO5O7jQ1j1eYWic1nPbTJPvusCN48mEmwr8SrrfLtRnbKpql/R1 NxQpHLLnY2Yl+6wyfOa/bSickFr1i6MUhIo8E2QgzcxKz8ZhnURen/UHBDhVozIu zmnlEO8xlTJ7Oo8XYRKyA0AcZFKchOcJ5n0dLukWRma/fydZwkWFPqSON4Gph6l7 iINxzLhBwV9QzJqiJ2SoBK5TrpDuTrQ/S5s0lwtzF5bNAz7Unerdj18A00OcINso 7rov9USeKIxHNt2iNZB5QiUkwGqEOuv0D+COv0tBD/fghRYGCLD3kjz2ZlR3r+Ge 6JF/+veM68bUztLE80cjJQG0yTCG5FrkMg05bIZ45OZjIvAMDL/1UJXiANiJFYIv V9ePuXWfKJs//vU31fG44K27dB/IrFwepYVAbTSrPZnGCx9QlXiUpeW0TTBV6IKB AYzSl3t4FYpGFb52mWNlI639hI9GJ8LYnts4dO2U7jxRyQEnTjsF0NJolTyopVEl f2z3FRo3s7K5M8Qshm9mPkJp6wfo39EAQV3tNQnixvZl3lJGSsuK+y8OaAv1Dwvt iH1FWzxnDDKzqR1ZVjyIQlbUMiAzjIC1crGKUlm7Da7gF5x1BdWgyKB5i2+S3VyA r0x1Syi0VbNrW1JQfJRs98VDI96tZ/N8+r4lzeMCAwEAAaOCASIwggEeMB0GA1Ud DgQWBBQjEzbpKy4CdyO+MQ+9ncqhuBPmEjCBjwYDVR0jBIGHMIGEgBQjEzbpKy4C dyO+MQ+9ncqhuBPmEqFWpFQwUjELMAkGA1UEBhMCUEwxDzANBgNVBAcMBldhcnNh dzEYMBYGA1UECgwPKi5sb2NhbCBkb21haW5zMRgwFgYDVQQDDA8qLmxvY2FsIGRv bWFpbnOCFBDWbbgn906G+LOobgc3wvGQCZCxMAwGA1UdEwQFMAMBAf8wCwYDVR0P BAQDAgEGMFAGA1UdHgRJMEegEzAHggVsb2NhbDAIggYubG9jYWyhMDAKhwgAAAAA AAAAADAihyAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAADANBgkqhkiG 9w0BAQsFAAOCAgEAqBaI/6wL7AiaNO0A3/fW6Vs2Pv26GZ5MHCJ7utatgUWMeko6 VeA7ox1mI06Gtio/uZeAkcHWH3Mv8OTel09jPok524GhUCXZPWmy6Fw6UTqjCMZE BJE3DK4alXDyAd/huHu35HeG+yc4JcSjrMeWmXPp70YsfrfAHMFyu/xpsvasYFKR OLPNHvoOXSv2dE94RtrvTYchMb1Hny0T1UEq/9zKhfEyY+gL/49d5lnNc8gFflsN oxwQrJR5+Za2UhCk5eXtjihsHEEx5ATcWYKPWZjpJ1rzfBqy7GKdu6ooB/yItabq Mu9WGSgRDU//TvGgfppU0SdSGjdAfwPaxQMlNXzhdADzCshn+vrn3Dbjm0i1VVL3 ud/0I70SVNqQyBcH6qfieSL6Wzusz8HNKtTo7cTiIfQ9syUwLK+HZSOOaNkBsMvh c5BFUo6KReiea3+WSN912ZrVhXutA5TMhRNCnk2CWHnfJcKn69s1YErN36/OBHyP +Tyddb5wue/z5BF3yDEVJGbN+NLApIFC9GdqoRMmU6TRyIsGjIuWVqHrnZxLLYhs dB7bz3Di356w9E2ICKEy6g9OQHKHuL4MAzy9k3/ATQ6L/6DJsU60xDYNueLSBXaA gQ367qh5CSOq2Gh18Lyo1dNKRqhekhj+PQIIZrx7k9UhJGa4EEmFLNnOZ60=


END CERTIFICATE-----

cert:


BEGIN CERTIFICATE-----

MIIEOTCCAiGgAwIBAgIUFh/RK2IbfX8WuyuicSyTbnys14owDQYJKoZIhvcNAQEL BQAwUjELMAkGA1UEBhMCUEwxDzANBgNVBAcMBldhcnNhdzEYMBYGA1UECgwPKi5s b2NhbCBkb21haW5zMRgwFgYDVQQDDA8qLmxvY2FsIGRvbWFpbnMwIBcNMjAwOTE1 MTEyMDEyWhgPMjEyMDA4MjIxMTIwMTJaMB8xCzAJBgNVBAYTAlBMMRAwDgYDVQQD DAcqLmxvY2FsMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAuERKh7lH TqrCC395M7gSoNAoXrM2TQ7xmBShuoeypCQaPHnufD40+3CxVWOUznC4k+OchDni TUcRJq6Zck3uRC5cC7H7vP6ULiwk5lTWZwKwmW8BTt/Qu+FnXBG+PLUF24s0Cqv4 wUOubU+/DamdwoufmYGjNxreddcJu8oCMuwJKGv3WTGmCsYHWmebrKE/ayw/MlWi 5oB8XrxpeZlD+po4H0rv1s2f1m4nXbEGjq3Wxdwh2dbwEQEMUjGNc+lRGS3evBo8 SF6+Ot8Wzfa/NYGlUcA3jYVHl9gMG398pGikrmTecXh5w0VOKJ4qSMhgzMqIH5WR DfT6VSG6AwZDqQIDAQABozgwNjALBgNVHQ8EBAMCBeAwEwYDVR0lBAwwCgYIKwYB BQUHAwEwEgYDVR0RBAswCYIHKi5sb2NhbDANBgkqhkiG9w0BAQsFAAOCAgEAtClj BoRiitzzzr0H7hZGI4RWa17L9ou1cmwBC10fdrgOPON9Kwsh632t82/EGfHmRR3D KCVke12Qd7jTchGna03JU+0zuc+5WN5LuBc/1R0iYWVwHmYWQtkLuBaWEvOvsH4N 8Og37Gn0nI8UBCZd8V9MgIIhsAJ0pk8vNi0bv5TnZk5n+IZtpWTQZVZj3F/8tAN3 ZNwkec8RjLCKsXygwadKNxkuxMrecqIKrOsE+mxpHuxciEoQHIrlYmwS7fdUYdtk vzS7UrKopNj1uAMAd31XDeEs1aXsJDnF3mk3sdKyx7/Alv01GA9FCCQJpa+naOtP e6rxcoDk1ffGDUIKr1QJgVrKUco4jrwmYLMOSjEOwzDH1zcmMeOs97OP2qKZE9BI i3nPQno907odphdRz0NA3mGy70mz6pTnsYOPW/9QFL25A8dsD10OPSrGjmKkSyv0 rRnJCx5uYXuz5Yw2fO097n1z7jEGu9Ve27pvifG2pgT4PA1a3lWFDDlABo+cyDVB +OSvIWvr0YZpfQYam069AF2vtyqdw8FWHTlV9zH/6r3gXk9VrLBrzNWMCnUJwK7h Y8mnUwc9nVtWqwNxIS9oda4R7DImhEmNK3xz2lEpHIWVisd8p+TuTVHL2D22WzPX 76MD6hy8iNxOTr00+c+NcDzrqjH4FftkvEEg35g=


END CERTIFICATE-----

Asked by eileithyia2 1 week ago

Last reply by jscher2000 5 days ago

Blank screen on bootup in v80.0.1 (64-Bit)

After updating to the newest version, I am getting a blank screen for several seconds before the browser loads up correctly. I have followed all steps to debug extensions… (read more)

After updating to the newest version, I am getting a blank screen for several seconds before the browser loads up correctly. I have followed all steps to debug extensions, theme and hardware acceleration issues and even after uninstalling, removing my profile and reinstalling the problem will exist on a freshly untouched Firefox. Oddly if I load it up in Safe Mode, instead of showing a blank screen, the browser will simply take longer to load up, but the moment it opens, it is displayed correctly.

Asked by ni.kl2 1 week ago

Last reply by ni.kl2 5 days ago

  • Solved

Yellow Banner of Death

how can I permanently delete the code that is creating the 'Yellow Banner of Death' that kills my laptop? Thank You Very Much Jim Fitch Winter Park, FL … (read more)

how can I permanently delete the code that is creating the 'Yellow Banner of Death' that kills my laptop?

Thank You Very Much

Jim Fitch Winter Park, FL

Asked by Jim Fitch 6 days ago

Answered by FredMcD 6 days ago

Firefox hangs when I open inspect element on some websites

When I open inspect element on some pages, FF is hanging and I am not able to edit the styles in that page. It works fine on other browsers like Chrome. Also FF uses more… (read more)

When I open inspect element on some pages, FF is hanging and I am not able to edit the styles in that page. It works fine on other browsers like Chrome. Also FF uses more amount of CPU when I browse those pages.

I have disabled all the addons and tried but it still hangs.

Asked by rajan6295 6 days ago

Locking Up

Firefox 80.0.1 is continuously freezing up. No error messages. Sometimes it works again after 30 seconds, and sometimes I have to kill it with task mgr and restart. The i… (read more)

Firefox 80.0.1 is continuously freezing up. No error messages. Sometimes it works again after 30 seconds, and sometimes I have to kill it with task mgr and restart. The issue is not exclusive to any one site.

The issues seemed to have started with the latest release.


The only add on I am running is LastPass for Firefox.

I have tried several things found in troubleshooting guide on here, to no avail.I have even uninstalled and clean installed firefox and run with and without lastpass installed with the same results.

As much as I hate Google Chrome, I am forced to use it as default.

Please help.

Asked by advancedsprinkler 6 days ago

Last reply by FredMcD 5 days ago

Page won't scroll in Firefox (but scrolls in Chrome and Edge)

Greetings! I have a sales page built with Wishpond that when viewed in Firefox on Windows 10 Desktop has issues with scrolling. Sometimes the page will start to scroll th… (read more)

Greetings!

I have a sales page built with Wishpond that when viewed in Firefox on Windows 10 Desktop has issues with scrolling. Sometimes the page will start to scroll then freeze; other times, it won't scroll at all (either with the use of the sidebar scroll tool or the mouse wheel).

I've tried disabling all add-ons and also viewing in private window and the issue persists. I've tried reaching out to Wishpond support, but they cannot duplicate the behaviour.

Wondering if anyone has any feedback on other issues I could troubleshoot or if there's anything problematic with the page in question? https://interculturalstrategies.wishpondpages.com/essential-worldview-skills/

Thanks in advance! ~ Stacey

Asked by terry_stacey 6 days ago

Last reply by DaneQuane 6 days ago

  • Solved

When I try to download a .docx file or a .zip file Firefox pops up a blank new window for a second, and then does nothing. It downloads PDF files correctly.

I've tried refreshing and reinstalling Firefox, and deleting the handlers.json in Troubleshooting Information as instructed in the troubleshooting guide on this website. … (read more)

I've tried refreshing and reinstalling Firefox, and deleting the handlers.json in Troubleshooting Information as instructed in the troubleshooting guide on this website. All the add-ons I have installed are turned off.

Asked by lilimc412 6 days ago

Answered by lilimc412 5 days ago

Back/Forward navigation on scroll when window inactive (linux)

Hey There, whenever the window is inactive and i want to scroll the site (with a touchpad swipe) it instead navigates forward or backward. ONLY when the window is inactiv… (read more)

Hey There,

whenever the window is inactive and i want to scroll the site (with a touchpad swipe) it instead navigates forward or backward. ONLY when the window is inactive. the behavior is the same with horizontal and vertical swipes. I've tried disabling the feature like described here (https://support.mozilla.org/en-US/questions/915174) but i had no luck with that.

i'm using firefox 78.2. on an opensuse 15 laptop. thought i might be an issue with that but with chromium i dont have that issue

thanks in advance.

Asked by jo.alexander 6 days ago

Не работает плагин госуслуг в версии mozilla firefox выше 73

Не работает плагин госуслуг в версии Mozilla Firefox выше 73. Скачиваешь устанавливаешь, заходишь в дополнения - расширения его там нет. Устанавливаешь Mozilla Firefox 73… (read more)

Не работает плагин госуслуг в версии Mozilla Firefox выше 73. Скачиваешь устанавливаешь, заходишь в дополнения - расширения его там нет. Устанавливаешь Mozilla Firefox 73 версии и ниже, работает. Помогите решить проблему, чтобы в новой и всех последующей за новой версией плагин работал.

Asked by motovilov 6 days ago

Page scrolling

On some sites - like The Telegraph - the page will not scroll. I can move down if i refresh and either 'page down' or 'end' but I cannot scroll and therefore sometime mi… (read more)

On some sites - like The Telegraph - the page will not scroll. I can move down if i refresh and either 'page down' or 'end' but I cannot scroll and therefore sometime miss the bit in the middle. Edge will scroll on these pages, but i don't want to use Edge. Why does Firefox not work? This is a new thing, maybe last week or two. It was ok before that. I am using a desktop with Windows 10.

Asked by kate8collins 6 days ago

Last reply by cor-el 5 days ago

Crash: bp-f2f18b30-f56f-4bc1-96f0-3e2ec0200916

Hallo, Windows 10, Firefox updated, crashes with Google also in Safe Mode. Google is my default search engine, so I would like it to work. What can I try? … (read more)

Hallo,

Windows 10, Firefox updated, crashes with Google also in Safe Mode.

Google is my default search engine, so I would like it to work. What can I try?

Asked by astrid.honold 6 days ago

Last reply by astrid.honold 6 days ago