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Clearing name from autofill

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this? … (read more)

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this?

Asked by ColinH 3 days ago

Last reply by ColinH 12 minutes ago

Reproducable crash in ubuntu 20.04 from Firefox 102.0 64-bit

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page. What happens: I click the "change image" … (read more)

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page.

What happens: I click the "change image" button, it gives me the os file picker. I select the file i want and click open and the file picker goes away. The "progress" bar at the top of the image shows up, changes through several states it seems. Then all screens freeze, and the computer stops responding to all output.

Supplemental info: This started happening after an update from ubuntu 18.04 lts to 21 to 22.04 lts. So I know I was not using a flatpak before and I am now.

I've attempted to use strace to figure out what's happening at the time of the freeze I'll include a picture of that if this form does not cause my entire pc to freeze. But didn't really get any useful info from that. I tried reading dmesg at the time of the crash but so far the screen freezes before any relevent information pops up. I've not been able to find any logs about whats going in previous dmesg logs.

Troubleshooting steps: I've attempted the same procedure in firefox's safe mode. This does not seem to stop the crash. I've attempted the same procedure using chrome and this works as it should.

Asked by nogasgofast 1 hour ago

Last reply by nogasgofast 1 hour ago

Firefox has become very slow since two weeks.

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites ar… (read more)

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites are opened after some time, but freeze so that scrolling and clicking on links won't work. I tried to find an answer in the Settings......

Asked by edschijf 2 hours ago

Wiped out all of my personal info

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies,… (read more)

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies, saved bookmarks, work related history material is all GONE it's like I just installed firefox for the first time. A lot of these passwords I dont know off the top of my head so I'm going to have to ask my business partners for ALL the passwords... Why did firefox do this? What is the problem??

Asked by hugo.tovar.jr 5 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fir… (read more)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Asked by infodog 19 hours ago

Last reply by infodog 9 hours ago

  • Solved

Firefox slow to render sites on Linux, Solaris and Mac.

The rendering issue is not seen with Chromium (Linux) or Safari (Mac). I have no alternative for Solaris :-( I have read the tips etc, reset everything, but there is no d… (read more)

The rendering issue is not seen with Chromium (Linux) or Safari (Mac). I have no alternative for Solaris :-(

I have read the tips etc, reset everything, but there is no difference.

This has been happening for a a couple of years, getting progressively worse, It has got so bad, I have stopped using FF on all but Solaris now. (and I have been using it for a long long time).

I need someone to direct me to what information/data is needed to be collected so someone can comment. Do you have any favourite page load test web sites that I can send out put to you from?

Asked by bdporter 2 days ago

Answered by jonzn4SUSE 1 day ago

firefox browser crash

hello my name is haseeb and i am using moazilla firefox browser in my window 10 Home but from past 3 to 4 days i am facing the problem of browser crash crash crash again… (read more)

hello my name is haseeb and i am using moazilla firefox browser in my window 10 Home but from past 3 to 4 days i am facing the problem of browser crash crash crash again and again i am completely tired and i want to use this browser in future i check it my browser is updated with 101.0.1 (64-bit) please resolve it i am waiting for your responce

Asked by haseebaslam474 23 hours ago

Last reply by haseebaslam474 13 hours ago

Firefox vers 91.10esr(64bit):-"cannot load M3U8:levelLoadTimeOut"

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown… (read more)

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown- "cannot load M3U8:levelLoadTimeOut". Have tried numerous times but failed to load. However other web sites have no problem and prior to this I am able to surf at all times. What must I do to get back the browsing? Any help is appreciated. Thanks

Asked by xxmanreturns 2 days ago

Last reply by cor-el 16 hours ago

problem in cursor of "Firefox Edition Developer"

Hello, Do not be tired while i clicked on the normal Web page, Cursor is activate, And blink. it walks a lot on the nerves. please solved this problem, Thank You! … (read more)

Hello, Do not be tired

while i clicked on the normal Web page, Cursor is activate, And blink. it walks a lot on the nerves.

please solved this problem,


Thank You!

Asked by omarfatahidev 4 days ago

Last reply by cor-el 16 hours ago

how to remove a file that "contains a virus or malware" from notifications 2

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Cl… (read more)

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Clear downloads" and Organize/Delete that entry - Nothing helps. Its deleting, but when I run Firefox its appears again and again. This bug is terrible annoying, please fix it.

Asked by alexbel787 5 days ago

Last reply by cor-el 17 hours ago

Multiple Mozilla problems

When using Mozilla/Firefox (but not when using Chrome) many links do not work (e.g tracking packages from UPS or FedEx). Also even though under setting I check"save login… (read more)

When using Mozilla/Firefox (but not when using Chrome) many links do not work (e.g tracking packages from UPS or FedEx). Also even though under setting I check"save logins and passwords for websites) they are not being saved. I need to login manually to access most websites

Please advise how to correct these issues. Due to security issues I greatly prefer to avoid Chrome/Google !

Asked by bncthay 3 weeks ago

Last reply by cor-el 17 hours ago

Firefox hangs and stops loading any pages after random period of time

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly … (read more)

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly stop loading anything and I will have to completely quit it and restart it to get anything working again. No, it is not the HTTP3 problem; that was the first thing I tried. I've also uninstalled, and reinstalled the entire program, clearing all settings, etc. I am on windows. Generally good on firefox updates, will check and update usually every week or two.

Funny thing is, I also installed firefox nightly and that does not have this problem (although I have not used it as extensively as I normally do when browsing, so maybe I didn't hit whatever triggers this issue). It also works properly on other computers (as far as I'm aware). So I still think something is corrupt or wrong with my normal firefox program. I just don't know what or how.

Asked by chibblesthegreat 2 days ago

Last reply by cor-el 17 hours ago

Saving web page usually fails, until retried

I notice some reported this problem in 2020, in a post that's been archived. I reported it previously in a different post, but I may not have provided enough information.… (read more)

I notice some reported this problem in 2020, in a post that's been archived.

I reported it previously in a different post, but I may not have provided enough information. I am using currently 91.10.0esr (64-bit) on openSUSE Leap 15.3 Linux.

When I right click on a web page, and choose "Save Page As..." from the menu that appears in response to the right click, then choose "Web Page, complete (*.htm *.html)" as how to save the page, Firefox goes through some process, something is placed on the disk drive. But often, the status of the download shows as "Failed". That is until I retry the download. I've even been able to "Show all downloads" and click on an icon to retry it, sometimes days or weeks later, without even re-visiting the web page which was originally saved, but after clicking on the icon to retry saving the page, the status shows as "Completed". It could just be an issue with Firefox reporting the status, rather than an actual failure.

Is this a "bug"/"error" in the program code for Firefox? If so, is there someway to report it, or will this post serve as such a report?

I'd appreciate any helpful thoughts.

Asked by toes314 3 weeks ago

Last reply by toes314 19 hours ago

Downloads fail in Firefox?

So, I joined a couple porn sites recently, but I can't download anything from them at home (I can download from the same sites on my work PC without error). I try to dow… (read more)

So, I joined a couple porn sites recently, but I can't download anything from them at home (I can download from the same sites on my work PC without error). I try to download MP4 files and even compressed ZIP files (containing large number of photos). I right-click on the Download link and chose Save Link As. As the browser is opening a window for me to browse to where to save the file to, an error message pops up. "filename.mp4.part could not be read from the source file. Please contact the system administrator" The download is never placed in the download queue and if I browse (in File Explorer) to where I tried to save the file to, the file shows as 0 kb. I have experienced this in Microsoft Edge, too, so it may be computer-wide, such as antivirus blocking the downloads. I have Chrome but Chrome crashes about 5 mins after opening it. I will add that Firefox can save JPG picture files from the websites. I have tried going to Show All Download and clicking Clear Downloads, but as the downloads in question are not queueing, there is not much to clear there. I really don't believe this is an issue related to MP4 files as I can playback MP4 files on the sites. Windows 10 and latest Firefox version. Next troubleshooting steps for me are temporarily disable my antivirus and try saving to a different folder, preferably on the internal HDD. Normally, I save videos to an external USB HDD.

Asked by cjsagfan1 19 hours ago

Last reply by cjsagfan1 19 hours ago

No stable landing for one website but no problem using Edge

I am using current version of FF on an HP W10 laptop. I use Lastpass as my password manager. Periodically, I need to log into optumrx.com, and I can't remember the last … (read more)

I am using current version of FF on an HP W10 laptop. I use Lastpass as my password manager. Periodically, I need to log into optumrx.com, and I can't remember the last time I had a problem. The past few days, when I use Lastpass or just open optumrx on my own, I am asked to verify a code texted to me cell phone. It recognizes me by name and then proceeds to cycle endlessly through several pages without landing and stopping on that page. I contacted optumrx and they suggested using Edge, which did behave normally.

Asked by David 21 hours ago

Last reply by jscher2000 - Support Volunteer 21 hours ago

FireFox won't start

My husband, Wayne, a casual computer user, has been having trouble getting into Firefox for some time. He's been getting along on MS Edge since then. He wants to get ba… (read more)

My husband, Wayne, a casual computer user, has been having trouble getting into Firefox for some time. He's been getting along on MS Edge since then. He wants to get back to Firefox for his bookmarks that are there. His problem is that Firefox doesn't start. When he tries to start it, a gray window appears briefly with a rotating blue circle and then disappears in less than a minute. While it's up, Firefox shows up in Task Manager with "not responding" or "suspended" or nothing. I note that the last Firefox update was 6/14/2022 according to the date modified on the file in Crash Reports, InstallTime2022060832. This is about the time he began having problems.

During the brief time it's up, there is no menu button (3 short lines), so Refreshing or Troubleshooting are not options. I believe my only option is to Uninstall (without removing user data) and then reinstall Firefox, ie a "Clean Install". I see an option to Refresh during the Uninstall dialog. Might that work? Barbara

Asked by webutl 1 day ago

Last reply by cor-el 22 hours ago

Certain websites (twitter, coinbase) crashes firefox and the entire computer, causing reboot.

For a bit over a week now, Firefox has been crashing and crashing the entire computer with it. I don't have issues with crashes or reboots in any other software and I've … (read more)

For a bit over a week now, Firefox has been crashing and crashing the entire computer with it. I don't have issues with crashes or reboots in any other software and I've been using firefox for well over 15 years. I've tried disabling some plug-ins (Dark Reader, Simple Translate and DuckDuckGo Privacy Essentials), while still keeping uBlock as I consider it necessary (although any other ad/tracker-blocker will do). Really I use all these four plugins all the time. These sudden reboots don't happen with cpu load starting to go up or anything, it just turns off the computer and restarts it. It also only happens on certain websites like coinbase.com, twitter.com and I think it has happened on a swedish price comparison website, a once on a game sales listing website (G2A). It never happens right away, but after anything from 1 to 10 minutes of being on those sites.

It never crashes on youtube.com or bilibili.com, neither on nexusmods.com or mail.google.com or support.mozilla.org. I suspect it's limited to certain self-updating pages with lists or tickers in elements that update regularly, I first noticed it when i kept open a tab with the bitcoin course on coinbase.com over a week ago. I have recently gotten a newer very powerful graphics card, but I think this started before I installed it.

Any suggestions what to do about this?

Asked by komsip 22 hours ago

Website attack? Toggling between Reload and Stop icons rapidly.

I have tried this with the Troubleshooting option "Temporarily Disable Extensions" and the problem still occurs. Firefox 101.0.1 (64 bit) on Win10, Intel. To reproduce: … (read more)

I have tried this with the Troubleshooting option "Temporarily Disable Extensions" and the problem still occurs. Firefox 101.0.1 (64 bit) on Win10, Intel.

To reproduce:

Go to https://www.healthgrades.com/ . Search Carlene Bolen (any name?) in Tulsa, OK. Click on first result. Opens a new tab to https://www.healthgrades.com/providers/carlene-bolen-29brb. So far so good. Click on page. Hit PgDn 3 times, or scroll down quite a ways (to comments). Hit PgUp or attempt to scroll to top of page. Tab goes into infinite loop toggling between "X" and reload symbols on the NAV bar. Also page no longer renders properly and F12 debugger won't open. Firefox process for that Child tab uses 35% of processor, but doesn't show anything unusual in Firefox "Task Manager" process list. Must close both the child tab and the previous Healthgrades parent tab. Eventually the offending Firefox process exits and everything looks normal.

Asked by mrengineer02 4 days ago

Last reply by mrengineer02 1 day ago

Firefox download pdf before opening in browser

Hi, After the last update Firefox asks me what I want to do with the pdf files and to choose between Open in browser, Open with and Save file but even if I choose Open in… (read more)

Hi, After the last update Firefox asks me what I want to do with the pdf files and to choose between Open in browser, Open with and Save file but even if I choose Open in Firefox it always downloads the file in the download folder of the PC and then opens it, This is really annoying because then I have to delete them manually. What can I do? Thank you

Asked by lucaperin17 2 days ago

Last reply by CraigS26 1 day ago

wxmaxima help that uses firefox cannot find the on disk html help files

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message… (read more)

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message:

File not found

Firefox can’t find the file at /usr/share/maxima/5.45.1/doc/html/maxima_singlepage.html#g_t_0025.

But this is a valid path with user access permissions and the file maxima_singlepage.html exists and has user read permissions.

So what is firefox doing in looking for this file?

I have used the ms windows 10 version of wxmaxima and the firefox help works perfectly.

Asked by stuartk54 1 day ago