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  • Solved

Firefox interface broken

Hello, today I have started my Firefox and noticed that the interface is now totally broken. The close/minimize/restore buttons are missing, in full-screen mode I can't d… (read more)

Hello,

today I have started my Firefox and noticed that the interface is now totally broken. The close/minimize/restore buttons are missing, in full-screen mode I can't drag around the window anymore, some of my addons don't have icons or are totally broken and sometimes the interface reverts back to some Windows 98 style which looks totally broken too.

My steps to fix this so far were:

Firefox safe mode Firefox re-install Profile folders in appdata and all other related Mozilla/Firefox files and folders deleted

Funnily enough the same thing happened to Thunderbird last year, the only way to fix that was to install a very old version of TB 56 which I'm still using today. Don't Mozilla developers know how to code? All my other programs work fine.

Asked by zimmer.andre 7 hours ago

Answered by zimmer.andre 19 minutes ago

Firefox crashing

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a c… (read more)

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a couple of windows of Firefox open. One on the first screen with multiple tabs and another on the other screen. I also run chat programs, Discord, Antivirus programs, Zoom, Slack, and a few others.

Firefox crashing has also crashed other programs. I have had Discord crash a few times and Displayfusion crash as well.

I updated FireFox to the newest version. I even uninstalled and then reinstalled. I updated Windows. Flash is turned off. My video drivers are updated. I checked for viruses and spyware. I did have some Bit Coin Mining malware detected, but it was quarantined last week. All scans now are clear.

bp-dec3f18d-af80-4edc-9087-b70ee0201027 10/27/2020, 4:30 PM View bp-f8777c9b-a407-4e11-a9ee-37a250201025 10/25/2020, 5:21 PM View bp-abd3410b-568e-43dd-9053-29aa30201025 10/25/2020, 5:12 PM View bp-273a22ae-9bcb-4bd0-84f9-b41380201024 10/23/2020, 11:46 PM View bp-326e9a6b-d150-49af-83bc-6e9660201024 10/23/2020, 11:45 PM View bp-795da486-7b66-410d-b82f-b99700201022 10/21/2020, 9:24 PM View bp-33f90417-8487-442d-b824-51f350201027 10/27/2020, 4:35 PM View bp-ab362090-d258-4969-a0f2-ed6a10201027 10/27/2020, 4:36 PM View bp-afb2f753-1b96-41a3-8c09-bb6ea0201027 10/27/2020, 4:36 PM View bp-634f7e71-340c-4047-9e57-ce8db0201027 10/27/2020, 4:36 PM View bp-9610b432-4024-4ff8-99c9-066f30201027 10/27/2020, 4:36 PM View bp-f0f20b3b-7210-42d9-b232-5efc00201027 10/27/2020, 4:36 PM View bp-1cebb044-b9bb-4e1f-a4ca-1b7580201027 10/27/2020, 4:36 PM View bp-4b2a076f-0cb3-470a-801d-c3fea0201027 10/27/2020, 4:36 PM View

Asked by leon.aicsourcing 1 day ago

Last reply by leon.aicsourcing 27 minutes ago

Google "settings," "tools," etc. no longer work

So this is a weird development. All of a sudden, when I try to search with Google, the "settings" and "tools," buttons no longer work, unless I'm doing a search for news.… (read more)

So this is a weird development. All of a sudden, when I try to search with Google, the "settings" and "tools," buttons no longer work, unless I'm doing a search for news. Thus, for example, if I'm trying to find an image that is on a CC license, that's impossible, or if I'm trying to find a how-to piece that's less than five years old, that's also impossible.

Also, when I do search for images, only the first few images are clear. The rest are simple blocks of color.

I don't have the problem with duckduckgo.

I'm running the latest version of firefox on a mac.

Am I doing something stupid? Which is all too likely, I'm afraid :-)

many thanks in advance.

Asked by mtucker57 37 minutes ago

password management doesn't work in firefox

Password management doesn't work in firefox for almost a year, with the latest updates. In the latest versions of Firefox it is impossible to manage passwords. If I write… (read more)

Password management doesn't work in firefox for almost a year, with the latest updates. In the latest versions of Firefox it is impossible to manage passwords. If I write it wrong then it is impossible to change it. If I take off autofill, it keeps autofill and wrong. If I delete it, it keeps automatically filling it wrong. A disaster. Again, I'll have to use Chrome as my default browser again.I have already tried unsuccessfully to reset and reinstall firefox but nothing changes.

Asked by Beppe 40 minutes ago

Inspector element highlight html element wont go away when the mouse no longer hovers

This question is about the developer tools (inspector). Sorry if this is not the right forum. If this is not the right place, please specify where I can ask this question… (read more)

This question is about the developer tools (inspector). Sorry if this is not the right forum. If this is not the right place, please specify where I can ask this question. I have looked around but this seemed like the best place to write this.

This problem started a couple a month ago in Firefox Developer Edtion after an automatic update (to either v82 or 83, im not sure).

This is what used to be the case, prior to the update: In the developer tools, in the inspector tab. There's an overview of the HTML-tree, and when you hover over an html-element in the tree, the correspondent element in de browser window is highlighted, and when you move your mouse the item will no longer be highlighted, since you're no longer hovering over it in the HTML tree. This is how it has always been.

The situation as it has been for 2 to 4 weeks: After selecting a couple of items in de HTML tree, and maybe editing some CSS, so just after normal use, The selected element will stay highlighted, even though I'm no longer hovering over it in the Inspector window. I added a screenshot to show what I mean. This bug is annoying because when editing CSS, I want to be able to clearly see the changes I mean, but now theyre obstructed by the highlight. Toggling developer tools by pressing F12 twice fixes this obviously, but only for a couple of minutes, and sometimes the problem return immidiatly.

This problem first emerged in Firefox Developer Edition about a month ago after an update. It really messes with my workflow, and I couldnt find a solution. Tee problem emerged on multiple websites (not just the ones a was developing, as you can see in my screenshot it also happens on the mozzila website) and the problem was the same accros multiple computers (all modern windows 10 machinary, owned by me or my collegues). So I stopped using Developer Edition, and switched to using 'regular' Firefox for developing, as regular Firefox did not exibit this bug. But since last week, after regular Firefox also got an update, the bug appears in regular Firefox aswell.

So here I am, an avid Firefox Developer Edition user, desperate for a solution. Ofcourse I already tried everything from reïnstalling, refreshing firefox, everything.

Thanks

Asked by diede 1 hour ago

Invalid email/password combination

Since installing Firefox on my new laptop I'm unable to access my profile on the following website: https://www.rain.co.za/ I always get Invalid email/password combinatio… (read more)

Since installing Firefox on my new laptop I'm unable to access my profile on the following website:

https://www.rain.co.za/

I always get Invalid email/password combination even after resetting my password numerous times.

I can access my profile on mobile using the same credentials but not on my pc browser.

Please any assistance will be appreciated.

Asked by kurtgouws 19 hours ago

Last reply by Scribe 1 hour ago

How do you report a bug with scrolling on the latest firefox updates

With the latest firefox updates, both firefox and thunderbird stop repsponding to inputs, not limited to scrolling. This happens over time as if there is a memory leak o… (read more)

With the latest firefox updates, both firefox and thunderbird stop repsponding to inputs, not limited to scrolling. This happens over time as if there is a memory leak or too many threads sharing semiphors.

82.0 (64-bit) Arch Linux

This problem is 100% on Firefox.

Asked by mrbrklyn 1 day ago

Last reply by FredMcD 4 hours ago

Issue with selenium firefox version compatibility - selenium.common.exceptions.WebDriverException: Message: The browser appears to have exited before we could connect.

I tried installing firefox 40.0.3 and firefox 38.0 on top of RHEL 8/ Java1.8 having python 2.7.17. I am not able to install any version of firefox for the below configura… (read more)

I tried installing firefox 40.0.3 and firefox 38.0 on top of RHEL 8/ Java1.8 having python 2.7.17. I am not able to install any version of firefox for the below configuration. I have tried multiple firefox versions. Could you please provide some information about the compatibility of firefox with the other softwares that i have installed.

RHEL8 Java1.8 Python 2.7.17 Selenium 2.47.1 robotframework-selenium2library-1.8.0

Every firefox version i tried gives below exception - driver=webdriver.Firefox() gives exception WebDriverException("The browser appears to have exited " selenium.common.exceptions.WebDriverException: Message: The browser appears to have exited before we could connect. If you specified a log_file in the FirefoxBinary constructor, check it for details.

Asked by sschincholkar 8 hours ago

Taskbar icon changes, link stops working on Windows 10

I keep a link to Firefox on my Windows 10 taskbar for easy access. Periodically, the link icon changes to the icon for a different app on my computer, and the link no l… (read more)

I keep a link to Firefox on my Windows 10 taskbar for easy access.

Periodically, the link icon changes to the icon for a different app on my computer, and the link no longer works - Windows asks me if I want to remove the broken link when I click on it. I remove the link, go to the Start menu and pin the Firefox link to the taskbar again. Then at some point - as soon as a few minutes later or as long as a few days later, it happens again. Sometimes it happens while I am using Firefox, but I don't know if this is always the case because sometimes I just notice it when I go to open it for the first time in a session.

This has persisted over many Firefox upgrades, and is extremely frustrating. No other app on the computer exhibits this behavior.

Any thoughts?

Asked by Steve Willett 15 hours ago

Last reply by FredMcD 10 hours ago

Firefox is crashing when I perform a certain action

While working, when I go to retrieve an image from my homepage, it will crash. Before it was sometime, now it's constant. Most of the time I get a spinning circle that wo… (read more)

While working, when I go to retrieve an image from my homepage, it will crash. Before it was sometime, now it's constant. Most of the time I get a spinning circle that won't stop.

Asked by kenny.ray12 15 hours ago

Last reply by FredMcD 10 hours ago

  • Solved

Youtube error: "An error occurred. Please try again later. (Playback ID: uFCV2ClQxLQMYdFX)"

Youtube was working fine but now it gives me the error message "An error occurred. Please try again later. (Playback ID: uFCV2ClQxLQMYdFX)" I cleared cache, refreshed the… (read more)

Youtube was working fine but now it gives me the error message "An error occurred. Please try again later. (Playback ID: uFCV2ClQxLQMYdFX)"

I cleared cache, refreshed the browser, restarted, disabled ublock and logged out of my YT account. Still doesn't seem to work.

Youtube works fine on other browsers like edge and chrome.

Asked by munifc 18 hours ago

Answered by FredMcD 16 hours ago

  • Solved

Interactive Weather Radar Maps Not Working In Firefox

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my … (read more)

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Asked by jlfptf 2 days ago

Answered by jlfptf 18 hours ago

Mac OS: CNN videos no longer play on Firefox

CNN videos no longer play on Firefox. This has started in the last week or so. I'm using Mac OS 10.12.6. No problems with YouTube or any other sites I visit that have vid… (read more)

CNN videos no longer play on Firefox. This has started in the last week or so.

I'm using Mac OS 10.12.6.

No problems with YouTube or any other sites I visit that have videos.

Asked by JukTheWise 16 hours ago

  • Solved

secure conex fail

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed An error occurred during a connection to secure.capecodfive.com… (read more)

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed

An error occurred during a connection to secure.capecodfive.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

have previewed help topics particular to this problem, but not finding exact phrase. this is my online banking account. i use it regularly and often. i wanted to transfer funds. i have contacted the bank customer service, advised to clear cache and cookies, but no luck. FF autoupdates, Win7 not applying updates, prefer not using Win10.

i am over the hill and picking up speed, but need hand-holding at this point. moz help has helped before with good results. thanks for the life-preserver! elise bowen, cape cod

Asked by notanotherhero 1 week ago

Answered by notanotherhero 16 hours ago

I can watch videos yet I can't comment, favorite, save for later, access account, etc. on YouTube

I have spent hours, literally, trying to fix this issue by following firefox community help guides yet nothing I've found has solved the problem. I can fully utilize yout… (read more)

I have spent hours, literally, trying to fix this issue by following firefox community help guides yet nothing I've found has solved the problem. I can fully utilize youtube, with similar addons installed , on google chrome and microsoft edge without any problems yet firefox will allow only videos to be watched on youtube - nothing more. When I try to comment it says: Returned error , when click on the (save) button; nothing happens, when i click on my account icon a blank window opens with a circle spinning in the center endlessly - - the extent of functions is limited to, watching videos . I've manually installed Adobe flash, I've tried disabling the polymer function, I've tried the safe mode with my firewall disabled (I made sure that the microsoft firewall did not enable when I disabled Kaspersky), I went into about:config and did all the adjustments... there is quite a number of other things I did over the course of three hours. In the picture I have one picture showing my firewall/addons disabled with firefox in safemode while in the other picture the firewall/addons are enabled. System Information

Asked by omegainitiate 20 hours ago

Last reply by FredMcD 16 hours ago

Constantly getting "a web page is slowing down your browser"

I use Firefox for work. I generally have several tabs open, including Outlook, Yahoo mail and Facebook. It seems most of the problems come with Facebook. I constantly g… (read more)

I use Firefox for work. I generally have several tabs open, including Outlook, Yahoo mail and Facebook. It seems most of the problems come with Facebook. I constantly get the yellow bar across the top saying "A Web page is slowing down your browser." I have tried restarting in safe mode, disabling add-ons and so on. I don't know a lot of the nitty gritty of getting into fixing the slowness and crashes it also causes, so I'm asking for some clear help for a non-programmer.

Asked by Bonnie 19 hours ago

Last reply by FredMcD 16 hours ago

Computer is unresponsive whenever I close Firefox

Whenever I close all pages of Firefox my computer becomes completely unresponsive. No mouse movement, clicks, or keyboard inputs make a difference. I tried reinstalling F… (read more)

Whenever I close all pages of Firefox my computer becomes completely unresponsive. No mouse movement, clicks, or keyboard inputs make a difference. I tried reinstalling Firefox, creating a new profile, and installing different versions of Firefox. This is not a problem for other browsers like Chrome. This makes my computer freezes for minutes at a time which can make things difficult for me when I am under a time crunch. I could not find any questions on this matter in any forums. Is this a problem with Firefox or my computer? Has anyone encountered this issue? Does anyone know how to fix this?

Asked by Alz 21 hours ago

Last reply by FredMcD 16 hours ago