Firefox Support Forum

I'm using Windows 10 and Firefox 110.0. I've refreshed, uninstalled, reinstalled, cleared cookies, cleared cache, used safe mode in Firefox; scanned for viruses; and tried other things the last two days to solve my problem without any success. The problem is recent! All of a sudden I have a couple websites which won't load properly but work correctly in other browsers. Firefox is my favorite browser so I'm hoping to get the problem fixed. Can anyone help me please? I don't know what else to try! Thank you for any help or suggestions. Example: Meijer.com correctly loads the homepage. I use Meijer.com to order groceries. However, when I try to search for a product a blank page is displayed. Please see images.

ADDITIONAL INFO: I have discovered Meijer.com will load correctly if I use 'Private browsing' mode. What would cause it not to load correctly when using the regular Firefox mode?

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that worked fine so I figured it was one of my add-ons. However after closing the Private Browser and trying opening normally again it worked just fine. Disable all of my add-ons and for the same issue.

Renamed my AppData/Roaming/Mozilla folder and starting as normal worked fine. What a giant pain in the <bleep> trying to set everything back up.

Performed some more science and noticed this. After setting my Mozilla folder back, starting FF, and looking at the TaskManager, There would be 3 processes, one of those after a bit of time would show in red as Not Responding (or words to that effect). Clicking the window a few times to get the force close dialog again. Trying to open FF again, it opened just fine.

So I'm tempted to blame something in the update that is causing this. Yes, I could just start with a fresh Mozilla folder and reinstall all of my add-ons and blah blah blah, but whose to say that after setting everything back up the way I had it the problem won't come back.

I have thought about rolling back to FF 110.0.1, and suppressing the update check.

OS: Windows 10 64-bit Firefox: 111.0 64-bit

So yesterday, March 14th, we had a major snow storm which caused a power outage. When I finally got power back I now notice I can't open firefox without it just staying as a white screen (freeze). I can start it fine in safe more (hold shift and click on the icon). I just can't start it in normal mode.

My computer is using Windows 7.

What I've tried so far: 1) In safe mode I disabled every extension. Theme is already default. 2) Turned off hardware acceleration. 3) Cleared Startup Cache 4) Deleted Firefox from C:\Program Files (x86)\Mozilla Firefox and installed the latest version which seems to have installed it in C:\Program Files\Mozilla Firefox

Observations: 1) Changing the default user profile to a clean profile loads firefox fine. Switching it to my original profile causes it to freeze on load again. This leads me to believe that it's something to do with my profile. Possibly a corrupt file? 2)There are no error reports that I can find. 3) I noticed there was a firefox update rolled out on the 14th. Not sure if that has anything to do with this.

I've really like to not have to start a new profile. Is there anything else I can try?

Thanks!

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in the taskbar gives the small circle loading symbol next to the mouse for about a second. But no browser window opens. There is no indication in the Task Manager that a Firefox browser is open.

I have attempted to restart my computer several times. I have uninstalled and reinstalled Firefox. I have tried updating Firefox. I have checked that all my drivers on the computer are up to date. I have run a Malwarebytes virus scan on my computer. I cannot get Firefox to open to check any other settings. I have tried to open Firefox on another account on the same computer and it also results in the same thing.

If anyone has any ideas that might fix this, I would really appreciate it. Thank you. Computer is a Dell OptiPlex 5070 running Windows 10.

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search bar as well, and search suggestions and autocomplete doesn't work whenever it happens.

This does not occur in Edge. It happens every time I start up my computer. Exiting and re-entering fullscreen fixes the issue. It only started happening after I did a platform upgrade to AM5 with a new motherboard, CPU and RAM.

My Firefox has just started crashing frequently. 2012 MacBook Pro, Mojave 10.14.6

Here is the latest submitted crash. I have followed all the steps in the Help document. Systam is up to date, so is Firefox Crash still happens in "Troubleshoot" mode.

Recently my phone has started using a lot more data, so says my phone company (1p mobile), I'm not aware of doing anything much different and it seems Firefox is the culprit according to my phone. Can you help please?

All of a sudden, Firefox v. 110.0.1 won't open on my MacBook Air running OS 10.15.7. When I open it, it immediately closes with the message "Firefox quit unexpectedly." In the report to Apple, I get the "problem details" info below. I would like to fix this, since all of my bookmarks and saved passwords are in that version of Firefox. Thank you.

Process: firefox [636] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version:  ??? Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [636] User ID: 501

Date/Time: 2023-03-16 20:51:19.974 -0400 OS Version: Mac OS X 10.15.7 (19H2) Report Version: 12 Anonymous UUID: 3D6962AD-7997-7997-0927-776A3FDF70B4

Time Awake Since Boot: 510 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

Here are my crash id reports, thanks

Crash Id bp-3aba75a8-ff63-4ad1-a920-eaad80230316 bp-03af4c2c-d838-4c85-85c7-2f5a00230316 bp-11edd83d-f1fc-4c75-a663-8be080230316 bp-5c510d68-985d-4dcd-bad7-8923c0230316 bp-edf51275-a051-4165-8c39-6520b0230316 bp-3eb18212-6571-4b36-bbab-7a0ee0230316 bp-ec2eece6-0bdd-464b-a6ab-51dc00230316 bp-67d96e00-aa42-4041-acbc-e12e00230316 bp-d6ed516f-35ef-4b51-aa99-2e16d0230316 bp-67b8e48d-28ca-4e9e-a097-091f70230316

bold textFirefox has become a HUGE memory hog, and every update makes it worse. Would it be POSSIBLE for mozilla firefox to ACTUALLY listen? Instead of ASSUMING you already know EVERYTHING, pay attention to your users.........MOZILLA FIREFOX, WILL USE UP ALL MEMORY(IDLING). There are several THOUSANDS of posts stating that mozilla firefox is a HUGE memory HOG, and of course the people of firefox can NEVER be BOTHERED to listen to the public.

  That is the problem, we are left without the slightest bit of help or service when mozilla decides to intentionally ruin our PC's. And absolutely no one will believe us when it's been stated THOUSANDS of times that mozilla firefox uses up ALL memory(on the net).
   Please do something, we the public are getting FED-UP, with a corporation that "just can't be bothered to ever help anyone". Hint: the incessant updates do more to make the users angry, than "improve a browsing experience". I'm seeing 500mgs and 12 windows forced open just to idle firefox, and this is directly after the update.  email address: jimerb6@yahoo.com. Please explain away how it's all my fault, or my computer, or the net provider, this is wildly out of control. I await the least bit of offered help or service.

Firefox for OSX has been having a problem with opening in a new tab for some time (since version 98 or something). First, you can have, for example, 5-6 tabs open, then suddenly opening 7th it hangs and does not open the address. Refreshing it, the address disappears and the tab is still empty, there is also no previously visible http address. Closing this tab causes every next one to freeze. Closing another (one of previously open) doesn't change the situation, but closing two sometimes let opens another, but only one. After several attempts, we have to close another one, and so after several attempts, we have 1 open active and no possibility to open a new tab and the address contained in it. It doesn't matter if it's from favorites, google search or manually typed. The only thing that helps is to force the browser to install the old version ( 96 ) then everything returns to normal. Allowing an update to 101 or later will prevent you from using Firefox after a few minutes. Current version 111 and same problem.

Several times a day, for no apparent reason, the Firefox window will go blank, as shown in the attached screenshots. It goes back to normal seemingly when I move my cursor. More rarely, when this happens, I get a Windows notification with the message "Application firefox.exe has been blocked from accessing Graphics hardware". I suspect the two things are related.

My graphics card might be relevant; it's an NVIDIA GeForce RTX 2070 SUPER.

Do you send messages like this I keep getting? (your icloud storage is full. receive Free an additional 50 gb storage)

I wasn't aware I was using Icloud or is this a fishing scheme?

In the last week when I open LinkedIn in Firefox it hides the contents of the LinkedIn Navigation panel. If I click on the blank panel some of the links are still there but not all of them. I found an article and I cleared my history and exited out of everything. When I signed back in - it worked for that evening. When I logged back in the next day the problem was back. It is a recent issue. How can I fix this please?

Greetings Firefox support fren

I have lately been unable to sign in on the Bing.com website. There was never any issues till about 4 days ago with it.

Everytime I click signin. It just refreshses the page and nothing has happened.

I did install this firefox extension that lets me use Bing Chat on Firefox browser. It's a legit extension as far as I can tell, and hasn't loaded anything malicious in my browser.

Hopefully you can spread some light on this, or perhaps others have experienced something similar in the past?

Best regards Daniel

Hello, so i have a hp laptop running on windows 11. I have 2 different wifi sources here at my home, one of them is a DSL zyxel modem from century link & the other is a Verizon internet gateway that runs off of cell towers. I recently logged into both of them to configure some of the settings etc. and in the past when i only had the DSL wifi, i would log into it via file explorer>network>network interface and then select the router & would automatically be taken to the login page. For the verizon wifi, i had to go into the browser searchbar ,while being connected to that network, and enter the default IP address of 192.168.0.1 and it would take me to the login page. I first logged into the DSL network and then for the first time ever, into the verizon one, and now when i try to login to the DSL network via my traditional method & also by inputting its IP address into the searchbar (both routers have the same default address to access setup), it takes me to the verizon login page regardless if im connected to it or not. If i input the DSL modems IP address into Edge browser while connected to it, it takes me to the correct login page for that network which leads me to believe that somehow something is messed up with my firefox browser. Ive already tried going into the saved passwords and deleting the saved verizon login info. Any other ideas as to what it could be? Thanks, JD