Two days ago Firefox upgraded itself to 57 (Quantum). It worked fine, although without some add-ons that I depend on, and with a difficult-to-read color scheme. Tonight…
Two days ago Firefox upgraded itself to 57 (Quantum). It worked fine, although without some add-ons that I depend on, and with a difficult-to-read color scheme. Tonight Windows updated itself and Firefox stopped working. The window minimized itself through a series of sequentially smaller windows until it was apparently just a few pixels wide and high. When I try to re-open Firefox I can OCASIONALLY get it to open a very small window and tried restoring it to its default state, but that didn't improve anything.
I'm running a Dell XPS 8700.
If you have any suggestions I'd like to hear them. I've been using Firefox for more than 10 years and I really like it, but this "upgrade" has been a fiasco for me. I'm currently using Edge, and I've downloaded Chrome which right now looks like my new browser.
I cannot start Mozilla Firefox at all, no matter what I do. Nothing on the site so far has been able to help since everything assumes I can actually start it! The only th…
I cannot start Mozilla Firefox at all, no matter what I do. Nothing on the site so far has been able to help since everything assumes I can actually start it! The only thing that happens when I click Mozilla Firefox is a crash report, that's it. Nothing else, no screen flicker, no Mozilla appearing for a second or two, nothing but the crash report. I've been having this problem for about 4 days and haven't been able to fix it. The only thing I can think of is to completely uninstall Firefox (which I've been avoiding since I'd like to keep all my preferences if possible but it's looking more and more like I cannot).
I have a brand new computer, an HP Elite, running fully patched Windows 10. I am having the same problem over and over. When browsing in Firefox (the latest version - ful…
I have a brand new computer, an HP Elite, running fully patched Windows 10. I am having the same problem over and over. When browsing in Firefox (the latest version - fully patched) the computer suddenly locks up. I get the spinning wheel. After I wait a while it might unlock but until it does all applications, Outlook, Word, everything that is open, is unavailable. Here is my latest Event Viewer message. (scroll down please)
Log Name: Application Source: Application Hang Date: 1/16/2018 2:47:59 PM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: MIKEW10ELITE Description: The program firefox.exe version 220.127.116.1177 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 1438 Start Time: 01d38ef36bb52ed8 Termination Time: 6 Application Path: C:\Program Files\Mozilla Firefox\firefox.exe Report Id: efdaccb2-e92d-457e-826a-e6e83b8b3175 Faulting package full name: Faulting package-relative application ID:
I have gotten other messages in Event Viewer when the lock ups occur. They are this: Log Name: Application Source: Application Hang Date: 1/16/2018 10:03:42 AM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: MIKEW10ELITE Description: The program svchost.exe version 10.0.16299.15 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 95c Start Time: 01d38ed407dd2159 Termination Time: 4294967295 Application Path: C:\Windows\System32\svchost.exe Report Id: baf600bc-2efd-4305-ae78-2a35065dd46a Faulting package full name: Faulting package-relative application ID:
While the lockup is in place I might try to click something. Then I'll get the message in the attached graphic. Clicking "Do you want to end this process" with OK rarely does anything. This whole deal hoses my computer completely and forces me to reboot.
I've worked with Microsoft. The first time I did a complete reinstall of Windows 10. The second time I tried removing services with msconfig. Nothing is working.
Is this a Firefox problem?
I tried starting firefox 57 in safe mode and while there is some activity, the browser does not open as it normally should. I have attached a screenshot of what I see - w…
I tried starting firefox 57 in safe mode and while there is some activity, the browser does not open as it normally should. I have attached a screenshot of what I see - where do I go from here. This is in safe mode.
When the YouTube sidebar is shown (on the left) it makes Firefox say "A webpage is slowing down your browser"
Ever since I upgraded to Firefox Quantum this has happened: Whenever i'm on a YouTube page where the sidebar (where you see Subcriptions, Saved/Your Playlists, etc.) it a…
Ever since I upgraded to Firefox Quantum this has happened: Whenever i'm on a YouTube page where the sidebar (where you see Subcriptions, Saved/Your Playlists, etc.) it always makes Firefox Quantum freeze and say "A webpage is slowing down your browser."
Clicking "Wait" does nothing and just makes the error pop up again after a few seconds. I have to click "Stop It" to make it fully load. This doesn't seem to happen on a video page as, for me, the sidebar isn't shown when I'm on a video page.
Is there any reason it is doing this? YouTube worked fine before I upgraded to Quantum, and now it seems like YouTube doesn't want to work with Quantum correctly?
I'm running Windows 7 Home Premium SP1 64-bit.
Crash ID: bp-1d7e3c12-901d-4529-9950-1e1991171229 Crash ID: bp-240d534c-9600-4050-8309-5ab831171229 Crash ID: bp-0bae0284-41fd-4fc9-815c-7fce61171229 it keep crashing eve…
Crash ID: bp-1d7e3c12-901d-4529-9950-1e1991171229
Crash ID: bp-240d534c-9600-4050-8309-5ab831171229
Crash ID: bp-0bae0284-41fd-4fc9-815c-7fce61171229
it keep crashing even at start just after the page open it close fast
i dont have any problematic software this is a fresh win 10 (i do have IDM extension but i had it before without any problem) i did restart, reinstall and even deleted the folders none worked
This is the 3rd or 4th time I have tried to get help with this. I am having a color problem that is messing me up all over the internet.
I need help. I have told this to you over 3 times with ZERO response. I am having problems with the colors on Firefox in Windows 10. When I am using yahoo to write ema…
I need help. I have told this to you over 3 times with ZERO response. I am having problems with the colors on Firefox in Windows 10. When I am using yahoo to write email I can not see the 24 different colors or 24 different highlights. Just 24 shaded boxes. They are all the same color, so I have no idea what I may or may not be typing. This is also happening all over the internet if I need to enter information in a web sites "box".
I am handicapped and I don't have much of a life. I was hurt at work in 1989 and I have had 8 back surgeries with lots of hardware and fixes to repair the bent titanium rods and screws. I have cadaver bone in my back, I have had one neck surgery with an artificial disc. My doctors are so good, now, that Dr. Tortolani was the surgeon who actually invented the artificial disc. I also have had both shoulders rotator cuffs rebuilt and Tommy John surgery on my right elbow.
I don't have a big life and using the internet to look around and send and read email is a big part of my day.
I have been using Firefox and Windows for a very long time and I am most happy with the two. My 95 pound black lab puppy destroyed my computer at the end of September. She is HUGE and the vet says she will end over 125 pounds. I got a very old Dell from my parents closet that had no problems with Firefox and yahoo email colors. It did have lots of other problems including a dead battery and tons of very old and slow programs. I now have a new, to me a Sony computer, from my brother who basically stripped this computer clean.
My brother and sister in law used Firefox but never had a color problem. I have been told that I have a very good computer now.
I have downloaded and reloaded Windows 10 and the latest versions of Firefox and Windows 10 over and over 30+ times. I have had help doing this, but without any help to me or my computer.
I have followed all of your instructions to reset the colors to default. More about that below.***
After doing all of this I can still not see the colors in yahoo email. I am also having problems all over the internet seeing where I might need to type something.
Just like above when you asked me to Summarize your question in a sentence. I could not find where to type that. I had to go to Microsoft Edge and bring up that page to see where I needed to type. All I could see was Can't find an answer? Summarize your question..... . That was just plain white area with black letters. I could not see the box to type in.
All over the internet if I need to type in a box, I have no idea where that box is. I get no error messages, nothing, this computer thinks everything is working just fine. There are more places this happens than you might think. Thank goodness I know where to type on Google. I can't see that either. I just know where to go after using google for a long time like years long time.
I have had help and tried myself a total of three times to do your Firefox color reset and that hasn't worked. I know so because of the warranty statement. I can't get that to work today. WHY???? Who knows.
I only know I did this correctly because I got the message about the warranty the first 2 times I tried to reset the colors to default. Today when I tried the color reset AGAIN, I couldn't get to the correct spot and try to restore the colors to the default. So I am doing something wrong today trying the reset today. If I only had to click one place then the computer takes over and does the 4 steps. MAYBE if there was a problem and the 4 steps did or could not complete I could send you the error message and Firefox gets back to me with what went wrong.
LIKE I STILL CAN'T SEE THE COLORS. 90% is just black writing. I have a signature that should be in red and blue. It is only in black so it is not like I can't see colors but they are there. Everything I send is just black.
I need someone to please get back to me with this. I am at my wits end. I love Firefox and I don't want to use Edge or Explorer. Chrome is completely out of the question. I will be more than happy to let someone into my computer and figure out what the problem is.
I have a lot of things not working in my life right now I really need some help with this. I thank you in advance so much that you all could figure out what is wrong with this computer and Firefox. The colors work in Edge and Explorer but I want to use Firefox as that is what I know and use.
I know their is probably something very simple that you people at Firefox know what and how to fix this. I know, I worked at a call center for Southwestern Bell for 3 years, that you guys show to others how crazy problems that people need help with. I just need a few minutes of your time. I am more than happy to talk on the phone or chat or letting you look around in my computer. It's probably an easy 5 minute fix.
I thank you in advance for helping me, PLEASE.
Rob Harkins Venice East, Florida
I am more than happy to help to do tests........ Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.
- (SIDE NOTE) Why when I know what the problem is. Exactly like this problem. You tell me to do 4 steps. Find the address bar type restore:colors,,,, might void warranty... 2 other things. Why CAN"T I JUST HIT I HAVE THIS PROBLEM AND MY COMPUTER DOES THE 4 STEPS ???????? I am usually lost after step 1. That just makes too much sense.
- (SIDE NOTE 2) It is very hard to find where to write this problem to you. My issue doesn't fit any of the other categories, I think it doesn't, so getting this to you is not the easiest. Try to do it yourself.
There is a NASCAR fan reactions that NASCAR ask about every week. It is called the NASCAR Fan Council. I was asked to join this at the very very beginning when they didn't quite know how to do. I was asked to join because it was impossible to ask the upper most levels of authority a question that I thought NASCAR should look at. When I finally got to an executive I said the same thing. Try to find yourself. He couldn't and I was asked to join the NASCAR Fan Council.
I am also asking management at Firefox to send a question to themselves and see how easy it is not. ****
Firefox crashes continually on start up whether in safe mode or not, goes straight to crash reporter. Mavericks, Mac Pro, latest Firefox Quantum Crash ID: bp-b3500d31-33…
Firefox crashes continually on start up whether in safe mode or not, goes straight to crash reporter. Mavericks, Mac Pro, latest Firefox Quantum
Crash ID: bp-b3500d31-3391-4a41-83af-c05cf1171230
Firefox fails to start when I try to open it. This even occurs when I launch it in Safe Mode, via Terminal. Here's my latest Crash ID: bp-d222d8a7-0b42-44be-bfcb-6ab9c018…
Firefox fails to start when I try to open it. This even occurs when I launch it in Safe Mode, via Terminal. Here's my latest Crash ID: bp-d222d8a7-0b42-44be-bfcb-6ab9c0180206 I am using the email@example.com extension and here are the content's of my pluginreg.dat file:
Generated File. Do not edit.
[HEADER] Version:0.18t:$ Arch:x86_64-gcc3:$
[PLUGINS] Flash Player.plugin:$ /Library/Internet Plug-Ins/Flash Player.plugin:$ 18.104.22.168:$ 1461341838000:0:0:0:$ Shockwave Flash 21.0 r0:$ Shockwave Flash:$ 2 0:application/x-shockwave-flash:Shockwave Flash:swf:$ 1:application/futuresplash:FutureSplash Player:spl:$
[INVALID] /Library/Internet Plug-Ins/Disabled Plug-Ins:$ 1500599336000:$ /System/Library/Java/Support/CoreDeploy.bundle/Contents/JavaAppletPlugin.plugin:$ 1500930300000:$ /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin:$ 1267467730000:$ /Library/Internet Plug-Ins/iPhotoPhotocast.plugin:$ 1295612322000:$ /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin:$ 1299744000000:$ /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin:$ 1299744000000:$ /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin:$ 1337123966000:$ /Library/Internet Plug-Ins/AdobeAAMDetect.plugin:$ 1414015778000:$ /Library/Internet Plug-Ins/flashplayer.xpt:$ 1460769133000:$ /Users/FCS_LTL/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin:$ 1500025310000:$ /Library/Internet Plug-Ins/AdobePDFViewer.plugin:$ 1511817011000:$ /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin:$ 1511817011000:$