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How to disable and remove stored form data

I see that form data for common fields like adresses and usernames are filled out for me. I don't like this data being stored except in my password manager. Keepass is th… (read more)

I see that form data for common fields like adresses and usernames are filled out for me. I don't like this data being stored except in my password manager. Keepass is the only one I trust because indie.

Where do I disable form data being stored How do I audit and delete stored form data

Asked by johannes 17 minutes ago

Phone Number Reformatting in Autofill

Firefox is adding +1 before 7-digit phone numbers. There are two things wrong with this. The + sign is only appropriate for cell phones and some websites will not accep… (read more)

Firefox is adding +1 before 7-digit phone numbers. There are two things wrong with this. The + sign is only appropriate for cell phones and some websites will not accept phone numbers with the prefix as valid. When will this be fixed?

Asked by js-3410 3 months ago

Last reply by VICKIANDWESS 5 days ago

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 3 months ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Verified By Amazon

I've noticed there is a "verified by Amazon" icon in my address bar next to the FF shield. How did it get there, can, or should, I remove it and how. I don't trust anyt… (read more)

I've noticed there is a "verified by Amazon" icon in my address bar next to the FF shield. How did it get there, can, or should, I remove it and how. I don't trust anything Amazon does, so if possible I would like it to be gone.

Asked by medicmarie 3 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 3 months ago

Last reply by george6996 1 week ago

Can not log into Last Pass extension with newest Firefox update

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click… (read more)

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

Asked by washburnkristen 4 months ago

Last reply by rob.nash1984 1 week ago

why does firefox change my settings to delete cookies upon closing?

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of … (read more)

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of time for me, resetting my shortcuts and signing in to sites that are a pain in the ass to sign in to (specifically bandcamp). other settings get changed also, but not all of them, and my personal info remains. but a lot of time is also wasted correcting all the settings that have changed behind my back. this started happening within the past week. i've changed nothing.

it's not when i turn my computer off. i had to reset everything 2 days ago, but when i got home yesterday and turned my computer on it was working properly - settings intact. i used it for several hours, went to bed, turning the internet off, as i always do, and leaving pine player on. (it's not pine player causing the problem. i wasn't using it the other times) the computer never went into sleep mode, as per my settings... but after turning the internet back on this morning and opening firefox my settings are changed again.

any ideas? Thanks if you try to help

Asked by coelacanth 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 3 months ago

Last reply by cor-el 1 week ago

Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 3 months ago

Last reply by ashleedawg 1 week ago

Updates

My Lenova Think Pad has Windows 7 Prof (configured as XP) on it, and Firefox and Thunderbird. I use it mostly for email, to play simple computer games, such as solitair… (read more)

My Lenova Think Pad has Windows 7 Prof (configured as XP) on it, and Firefox and Thunderbird. I use it mostly for email, to play simple computer games, such as solitaire and word search, and now and then to look up an address or website. I do not know anymore about computers. Everytime I got an update, something would change and I would have to go and find someone, and PAY them to tell me what happened, and fix it, and put it back the way it was. For a very long time now I have not downloaded any updates, and just press the dismiss, or not now button.

Why do you need to change things the whole time, when it is all running fine. I am now too scared to download anything in case it alters something from the way I am used to. I do not use facebook or twitter or any of those things people are always talking about. I just use it for email, to keep in touch with others, since I cannot hear on a phone.

I am a technologically challenged octogenarian, who did not have a chance to finnish school in the 50's. Will I eventually not be able to use my computer? Or will you keep it running?

Lucy - Lifemagician

Asked by lifemagician 2 weeks ago

Last reply by MaxLen 2 weeks ago

  • Solved

Firefox forces me to enable 2FA when signing in to addons.mozilla.org

Hi everyone, Last Saturday, I was able to sign in to Firefox Add-Ons Firefox Add-Ons and submit a pre-release of an add-on I'm working on. But today, I'm being forced to … (read more)

Hi everyone,

Last Saturday, I was able to sign in to Firefox Add-Ons Firefox Add-Ons and submit a pre-release of an add-on I'm working on. But today, I'm being forced to enable 2FA to simply log in to the site. I don't want to enable 2FA, I just don't need it. Can someone explain me why is this happening ? Can I just log in and submit my add-on's update ?

I've tried to sign in two different MacBooks (M1 12.1 and Yosemite 10.10.5), using two different Firefox versions (99.0.1 and 78.15.0esr). Also, I haven't enabled 2FA in my personal account.

Thanks in advance.

Asked by snunezmeneses 3 months ago

Answered by cor-el 3 months ago

Firefox crashes sometimes after downloading a file

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the… (read more)

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the latest version of Firefox, Windows 10. I changed password, deleted cookies, did full virus scan, but the problem still persists. Is this an issue of the new version of Firefox and will be fixed with the new update of Firefox ? This is happening only with Firefox and not with other browsers.

Asked by eladopoulos 3 months ago

Last reply by eladopoulos 3 weeks ago

  • Solved

Facebook page jumps when typing a reply

When I start to type a reply to a Facebook post, the page scrolls down so that the line I am typing disappears one line below the bottom of the screen. I have to scroll … (read more)

When I start to type a reply to a Facebook post, the page scrolls down so that the line I am typing disappears one line below the bottom of the screen. I have to scroll down to see what I'm typing. Also, it jumps down the same way whenever I hit the backspace key to edit what I'm typing.

I discovered a previous (archived) post on this forum that suggested using "about.config" and making sure that the value setting for browser.backspace_action is equal to 2. But that didn't change the annoying behavior. Is there any other value I should try? It's not clear what the number means.

Nor did setting browser.backspace to true (or to false) seem to help with the unwanted jumping upon use of the backspace key.

This only seems to happen with Facebook, but it's quite annoying.

Asked by jay46 3 months ago

Answered by jay46 3 months ago

  • Solved

Firefox version 100 and higher will not load web pages

A routine update from Firefox version 99 to version 100 caused Firefox to quit loading web pages, including the Settings page. Firefox appears to load normally but will n… (read more)

A routine update from Firefox version 99 to version 100 caused Firefox to quit loading web pages, including the Settings page. Firefox appears to load normally but will not display any web page. The only thing that works consistently is Help/About Firefox. System: Lenovo E495 (AMD Ryzen 5 3500U) running Windows 10 Pro 21H2, build 19044.1706 Symptoms:

  • Version 100 and higher work correctly in trouble-shooting (safe) mode
  • Refresh does not resolve the problem
  • Manually removing extensions (NoScript and Cookie AutoDelete) does not resolve the problem
  • Uninstalling Firefox and existing profiles (all Mozilla folders in AppData/*), then making a clean install of version 100 does not resolve the problem
  • Removing version 100 and reinstalling version 99.0.1 restores normal operation (repeatable with higher versions)
  • Updating from version 99.0.1 to version 100.0.2 or version 101.0 does not resolve the problem
  • I have not tried removing any Mozilla registry keys

Asked by HeathR 2 months ago

Answered by HeathR 3 weeks ago

Cannot upload files or add attachments in Firefox

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things li… (read more)

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things like adding attachments to Gmail messages, uploading photos to Facebook, or uploading media to my Wordpress site. There is no error message or pop-up box -- when I click "attach" or "upload" absolutely nothing happens.

The same files upload without issue via Safari or by using Firefox on my older Macbook, so it's not a file-specific or website-specific issue.

How can I correct this? I like using Firefox as my default browser, and it's annoying to have to switch over to Safari every time I want to upload a file. I've searched older posts here, but the suggested fixes (restarting your computer, making sure location services are enabled) do not do anything.

Asked by rebeccadfrey 3 months ago

Last reply by Chris Ilias 3 weeks ago

  • Solved

Unable to show File Picker

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it … (read more)

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it was nowhere near the top of Google's results, I thought I'll share my solution in the hopes that this would help someone facing this same issue.

The hardware:

  • Asus UM425IA Zenbook (AMD Ryzen 7 4700U CPU)

Worked in:

  • Ubuntu 20.04 LTS
  • Firefox provided by APT repository
  • Xorg display server

Not working in:

  • Ubuntu 22.04 LTS
  • Firefox 99.0.1 provided by snap
  • Wayland display server
  • File picker worked briefly on fresh install, but something (not sure what) quickly breaks file picker functionality

The symptoms:

  • Firefox stopped being able to open file picker dialogs
  • Right clicking an image and selecting "Save Image As..." does nothing
  • With forms that accept file upload (such as on this post question page "Add images (optional):"), clicking "Browse" does nothing
  • File downloads work correctly when set to "Save files to ..." under Settings, but nothing happens when set to "Always ask you where to save files"
  • No response to "Ctrl + O" open file shortcut

Similar questions and solutions:

Things I tried that did not work:

  • Disabling hardware acceleration
  • Starting with add-ons disabled
  • Troubleshoot mode
  • Clearing startup cache
  • Clearing cookies and site data
  • Clearing history
  • Refreshing Firefox
  • Creating and using a new profile
  • Deleting the `xulstore.json` file from the profile directory
  • Toggling all permissions under Ubuntu Settings > Applications > Firefox to off and then back to on
  • chmod 777 ~/Downloads
  • Disabling native file picker "ui.allow_platform_file_picker = false"

And finally, what fixed it for me was to go into "about:config" and change "widget.use-xdg-desktop-portal.file-picker" from "2" to "0". Credit to this post that clued me in.

I really hope this saves someone else 2 days of hair pulling and I would appreciate advice from someone more knowledgeable than me on:

  • Why this fixed the problem
  • Whether I should be opening a bug report either against Firefox, or Ubuntu
  • Whether I should also be changing "widget.use-xdg-desktop-portal.mime-handler" and "widget.use-xdg-desktop-portal.settings", both are currently set to "2"

Asked by James Fu 3 months ago

Answered by Kiki 1 month ago