Showing questions tagged: Show all questions
  • Archived

removing ad blocker

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up. https://www.kxl.com/shows/markley-van-camp-robbins/ I am lookin… (read more)

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up.

https://www.kxl.com/shows/markley-van-camp-robbins/

I am looking for a way to "Remove Ad Blocker" from this site.

Scott 04/04/22

Asked by solsen2 12 months ago

Last reply by Terry 12 months ago

  • Archived

Cannot get bookmarks to show on left side.

Cannot get bookmarks to show on left side. They were there when I set up this new computer, then disappeared. Says go to toolbar at bottom of screen, there is no toolba… (read more)

Cannot get bookmarks to show on left side. They were there when I set up this new computer, then disappeared. Says go to toolbar at bottom of screen, there is no toolbar at the bottom of the screen. There is a file containing all the bookmarks that were transferred. Been at this for hours.

Asked by careyrmitchell 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Automatic downloading of files

I know Firefox recently changed some settings regarding automatic downloading of files, but I need to know how to stop Firefox from automatically downloading .pdf files t… (read more)

I know Firefox recently changed some settings regarding automatic downloading of files, but I need to know how to stop Firefox from automatically downloading .pdf files that I view. Sometimes I just want to view a pdf without downloading the file. Firefox keeps automatically downloading the file, then after viewing it, I have to manually delete. I don't to do this! I just want to view the file and if I want to keep it, I'll save a copy. This is extremely annoying! Can I change the settings so that the file won't automatically save to my computer? Thanks

Asked by robertinohio 12 months ago

Last reply by BJ 10 months ago

  • Archived

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 12 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

An error occurred during a connection to www.rockler.com. PR_CONNECT_RESET_ERROR

from whatever reason can't go to Rockler.com on Firefox - bud can on other browsers?! An error occurred during a connection to www.rockler.com. PR_CONNECT_RESET_ERROR … (read more)

from whatever reason can't go to Rockler.com on Firefox - bud can on other browsers?! An error occurred during a connection to www.rockler.com. PR_CONNECT_RESET_ERROR

Asked by Avi 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Private browsing

Which extensions should not be in private windows? I understand that Private Windows has info that I want protected therefore, what extension should not be allowed in pri… (read more)

Which extensions should not be in private windows? I understand that Private Windows has info that I want protected therefore, what extension should not be allowed in private windows?

Asked by Clement 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Drag and Drop PDFs and Office files not working in Outlook

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach docum… (read more)

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach documents (PDF, Office docs) to email in Outlook, and it still works in other browsers like Safari, jut not on Firefox. I need help getting the option to work again. I am on a MAC 10.13.6 with the latest Firefox updates. I thought it might be my computer but with it working in other browsers, I wanted to see if I could get it fixed here. Thanks!

Asked by elizabeth19 12 months ago

Last reply by jscher2000 - Support Volunteer 12 months ago

  • Archived

www.ha.com

Hello, Heritage Auction site was hit by a ransomware attack last year and their landing page of www.ha.com was down for some time. They were able to restore their site b… (read more)

Hello, Heritage Auction site was hit by a ransomware attack last year and their landing page of www.ha.com was down for some time. They were able to restore their site but FireFox is not allowing me to go to the site any longer. I have to load Edge and go to the site from that browser, which is really annoying. I have tried clearing cookies and cache to no avail, Firefox will not allow me to land at www.ha.com. Any help you can give me will be greatly appreciated.

Nick Langdon, Sacramento [removed email from public]

Asked by nlangdon 12 months ago

Last reply by FredMcD 12 months ago

  • Archived

Firefox Send Tab/Link to Device not working

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on Ma… (read more)

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on MacOS and iOS. I have a Windows 10 PC which can't receive or send tabs/links as well but I'll limit it to the Apple devices for the moment.

Sync and notifications are enabled on Laptop, iPhone, and iPad. I've de-synced and re-synced each device separately and together. I've attempted to send between each device separately and all together.

Neither iOS device can receive tabs/links from one another, nor send to each other. Laptop can receive tabs/links from both iPhone and iPad, but not send to either.

Each time I re-sync an iOS device I get a notification on the Laptop saying that "this computer is now connected with Firefox iOS". But still nothing works.

Asked by generalistpro 12 months ago

Last reply by cor-el 9 months ago

  • Archived

Access Denied You don't have permission to access "http://start.att.net/" on this server. Reference #18.347c1ab8.1649099921.100c1168

Why can't I access with my Nord VPN. I used to be able to without a problem. Now when I sign on to my VPN I receive the following: Access Denied You don't have permi… (read more)

Why can't I access with my Nord VPN. I used to be able to without a problem. Now when I sign on to my VPN I receive the following:

Access Denied You don't have permission to access "http://start.att.net/" on this server.

Reference #18.347c1ab8.1649099921.100c1168

Please help

Asked by luciesellors 12 months ago

Last reply by cor-el 12 months ago

  • Archived

Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

I am repeatedly getting the SECURE CONNECTION FAILED error only for Google-related sites like Youtube, Gmail and Google search. I've to then close Firefox and immediately… (read more)

I am repeatedly getting the SECURE CONNECTION FAILED error only for Google-related sites like Youtube, Gmail and Google search. I've to then close Firefox and immediately open it again to see those sites again.

This is the Error: Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

&

"Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_ABORTED_ERROR"

FYKI, the problem started occurring in November, 2021. It had never happened before. I repeat, this error is occuring only for Google-related sites, not for others.

What could be the problem? Please help!

Asked by Raz 12 months ago

Last reply by FredMcD 11 months ago

  • Archived

Can't Find "Options"

FIREFOX SAYS: 1. Launch a Firefox browsing session. 2. Click the orange Firefox tab at the top-left corner of the window. 3. Click Options at the left side of the menu… (read more)

FIREFOX SAYS: 1. Launch a Firefox browsing session. 2. Click the orange Firefox tab at the top-left corner of the window. 3. Click Options at the left side of the menu, then click the Menu Bar option.

I SAY: There is no orange Firefox tab at the top left corner I see "Options" nowhere on Firefox.

I have Windows 11, if that means anything.

Please tell me how to get to "options" so I can make desired changes.

Asked by cjs6771 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

FF suddenly auto downloads to download folder. How to stop it?

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it … (read more)

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it started downloading everything automatically to the Download Folder.

I went to options and changed everything back to "always ask."

FF does always ask... but... it ALSO still auto downloads to the Downloads Folder now.

And I can't figure out how to stop that.

Any help is appreciated.

Asked by lewistonlaw 12 months ago

Last reply by cor-el 7 months ago

  • Archived

drag and drop faction on browser not working for outlook

Since yesterday drag and drop option for outlook mail when i use Firefox browser not working and its forcing me to go look for the files i need to attach in my mail in va… (read more)

Since yesterday drag and drop option for outlook mail when i use Firefox browser not working and its forcing me to go look for the files i need to attach in my mail in various folders that are scattered inside my computer ( mostly pdf and word documents ). I tried to delete all my cookies and remove all add on with the refresh option but nothing seems to work me from what i found. The option seems to work fine when i open outlook with internet explorer and i can just drop the files inside the outlook window. I dont know if its a problem from my part or something is change to force users into different browser or use of programs.

Asked by osse14325 12 months ago

Last reply by rickyhelvey 12 months ago

  • Archived

Error - Your browser does not support Javascript. Choose another browser.

I need to access the SolarEdge Monitoring web site to get data from my newly installed solar PV installation. However the site tells me that Firefox does not support Java… (read more)

I need to access the SolarEdge Monitoring web site to get data from my newly installed solar PV installation. However the site tells me that Firefox does not support Javascript so I should choose another browser. Since I ditched Microsoft 10 years ago because its browser kept trashing my laptop, I've used Firefox exclusively. Must I really go elsewhere now, or is there a fix for this? I have Java installed, and its Control Panel tells me that "Java in Browser is enabled", but not which one.

Asked by Chris 12 months ago

Last reply by jscher2000 - Support Volunteer 12 months ago