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Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, w… (read more)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 2 years ago

Answered by randee1 2 years ago

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How do I edit autofill entries

A website MultiSafepay.com has saved my CVV number in Firefox. How do I edit the autofill data? I can't get to the same payment page, to be in a position to delete it. … (read more)

A website MultiSafepay.com has saved my CVV number in Firefox.

How do I edit the autofill data?

I can't get to the same payment page, to be in a position to delete it.

Most links on this matter refer to:

 Options => Privacy & Security => Forms and Autofill

However in my Version: Firefox 98.0.1 (64 bit) running on an up to date Windows 10 this feature is missing or deprecated.

Can anyone say how I could edit/delete this specific entry, or point me in the direction of where this data is stored?

In the mean time I can't recommend using Firefox for entering critical security data, where websites can allow the storage of CVV numbers.

Asked by firefox236 2 years ago

Answered by firefox236 2 years ago

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How to disable the pop-up from a complete download

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every e… (read more)

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every extension, Ive tried the about:config solution I found on this page, setting it to "false" and I havent been able to find anything in tools or settings.. but nothing disables it and its getting annoying. Ive had Firefox for years and this has never happened before.

Asked by jos.bonilla 2 years ago

Answered by cor-el 2 years ago

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Auto login booby trap.

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name… (read more)

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name and password. So, although she can use it, she can't change update the password. The fact that on setup, auto login is the default makes this doubly frustrating. So, is there any way to get to the password?

Asked by tmpc 2 years ago

Answered by Chris Ilias 2 years ago

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Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Pocket missing from homepage

Hello, I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be. You can add Pocket arti… (read more)

Hello,

I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be.

You can add Pocket articles that you've saved, but not suggestions from Pocket.

It used to be under settings - home - recommended by Pocket.

Has this been removed from the options?

Thanks, Taylor

Asked by Taylor 2 years ago

Answered by Bithiah 2 years ago

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Firefox not asking where to download files

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded… (read more)

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded for the past 2-3 days has first gone into my Downloads folder instead, forcing me to re-download the file in order to get it into the correct folder. If this was for personal usage, I wouldn't care, but having to continually download business files is getting old very very quickly. Firefox has been my default browser for the better part of two decades. I really don't want to switch to Chrome or Safari just because Firefox won't let a power user customize their usage experience.

Asked by cmjross1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 2 years ago

Answered by Terry 2 years ago

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How, or can, I stop the download manager from opening up automatically?

I'm a little surprised they've taken away the option of choice when it comes to downloading files. But what's most annoying, is the manager opens u and drops down blockin… (read more)

I'm a little surprised they've taken away the option of choice when it comes to downloading files. But what's most annoying, is the manager opens u and drops down blocking my view of the page, much less that it makes ms stop and think about what I am about to download.

I do not understand the purpose of this. The old way was safer, cleaner and less annoying. How can, or am I able to get that "choice" back?

When searching for a fix I have seen that that there is/was a similar feature in the Edge browser but it can be undone. I feel Firefox users deserve that option.

Thank you.

Thank you.

Asked by springheel 2 years ago

Answered by cor-el 2 years ago

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Disable download panel automatically opening?

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I … (read more)

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I disable it?

Asked by thetitansilva 2 years ago

Answered by TyDraniu 2 years ago

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How I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it. Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pag… (read more)

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Asked by Philip47 2 years ago

Answered by Philip47 2 years ago

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Firefox 98.0.1 "always open similar files" not shown

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also runnin… (read more)

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also running Windows 7 64 bit shows it correctly. All three machines have Firefox 98.0.1 installed.

Please advise how to resolve this.

Asked by graham72 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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can't get torrent files to open in my torrent client

Hi I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatica… (read more)

Hi

I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatically open in my torrent client.

I have been to Firefox general settings, and Applications - "Choose how Firefox handles the files you download from the web or the applications you use while browsing" but .torrent is not listed. When I search "torrent" in the Applications search box, I get only "magnet" as a result, nothing for "torrent" files (see image).

Any advice on how to automatically open .torrent files from the web in my torrent client would be appreciated.

Asked by dave54321ac 2 years ago

Answered by AliceWyman 2 years ago

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How do I stop that annoying url popping up at the bottom of my screen?

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learni… (read more)

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

Asked by mckendrick 2 years ago

Answered by -elison- 2 years ago

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Download Progress dropdown list keeps coming up

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done … (read more)

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done pops out. It didn't do this prior to the update. It used only to appear when I selected it. Now it comes out every blasted time. It's very annoying and distracting. To be clear, I still want to see the download arrow/indicator/whatever so I can see the download is happening, but I don't want to see the list each time. How do I make it STOP? Image attached. Thank you.

Asked by rorfordak 2 years ago

Answered by cor-el 2 years ago

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how can I add content type .docx to General->Applications so I can print in yahoo preview pane

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it hand… (read more)

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it handles these files. How do I add .docx to the list of content types?

Asked by shannon_k_shaffer 2 years ago

Answered by AliceWyman 2 years ago

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Firefox pdf viewer download button

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as p… (read more)

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as pdf viewer, but sometimes I need to open file with Acrobat DC, that's when I did click download button. It works on other computer like before, it is before firefox update.

Asked by sylciia 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them… (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Automatic update not honoring settings

Hello, I've set up Firefox to ask before updating, so I was taken aback by the fact that today, an update was automatically installed without Firefox asking me... (I was… (read more)

Hello,

I've set up Firefox to ask before updating, so I was taken aback by the fact that today, an update was automatically installed without Firefox asking me... (I was updated from 97.x to 98.0)

It is especially frustrating, as the mandatory "Restart" screen is broken when using several profiles, at least under Debian.

Let me know if you need more information.

Best regards,

Adonis

Asked by Adonis 2 years ago

Answered by Adonis 2 years ago

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How to get Content Types Back in Applications

Many file types are no longer listed under Settings > Applications>Content Type at about:preferences#general. I used to be able to click on a file in an email like … (read more)

Many file types are no longer listed under Settings > Applications>Content Type at about:preferences#general. I used to be able to click on a file in an email like a Word or Excel document, and it would come up on my screen. Now Firefox asks me to Save them. I don't want to automatically save files without first looking at them. How can I get those file types in the Application list again?

I have attached a pic of the file types I have left to chose from. There used to be a lot more. How can I get back all the missing choices I have had there for years?

Asked by mishasarkpetsitting 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago