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i updated the browser and now it is bouncing and hurts my eyes. how do i go back to the previous version.

i updated the browser and now it is bouncing and hurts my eyes. Otherwise I guess I can delete it and use another browser but i really like this one. please advise thank … (read more)

i updated the browser and now it is bouncing and hurts my eyes. Otherwise I guess I can delete it and use another browser but i really like this one. please advise thank you

Asked by cadame0100 1 month ago

Last reply by Mamoon 1 month ago

  • Locked

White bar on second screen

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my m… (read more)

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my main monitor where Firefox is. The white bar is all the way from the left to the right side at the bottom of the upper monitor.

Current version 95.0.2 (64-Bit)

Anyone knows how to fix this?

Asked by tobik1 4 months ago

Last reply by SLEEPY 1 month ago

Invasive Firefox ads every time I go to search or view email min the guise of download update

Thanks for eliminating REAL CUSTOMER SERVICE forcing us to rely on BLIND LEADING THE BLIND "community support". What bullshit! !!!! In the last week when I first access t… (read more)

Thanks for eliminating REAL CUSTOMER SERVICE forcing us to rely on BLIND LEADING THE BLIND "community support".

What bullshit! !!!!

In the last week when I first access the site I get a message to update even though I do this when asked , What I get is an ad for your service which unlog me from everything so i am forced to sign into mail, last pass, etc. THIS IS AN EVASION OF MY PRIVACY.

Since I will get 16 different solutions from your "community", with 16 different answers, I plan to stop using your browser.

Thanks you cheap sob for screwing us over!

Asked by 4johnherman 2 months ago

Last reply by James 2 months ago

  • Solved

Firefox is not responding when playing video from youtube/twitter etc.

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to pl… (read more)

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to play video over youtube mozilla not responding for 5 to 10 seconds. This is also happends when i want to reward back in video. If i want to open another video from youtube/twitter or any other else in another tab again mozilla stopped working couple of seconds. I tried everything; safe mode, hardware acceleration, unistall/install with older version. None of them is working. Do you have any solution for that?

Asked by uludagyavuz 3 months ago

Answered by uludagyavuz 2 months ago

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (read more)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 4 months ago

Last reply by Terry 2 months ago

Print only printing part of image.

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the uppe… (read more)

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the upper left part of the image shown in the print window is printed. Ctrl-P does the same. This started a week or so ago. If I select the test on the page, then copy it, insert it into my word processor, then Print from the Word Processor it prints fine, correct size.

Ideas?

Asked by Craig Miller 4 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Vanguard website and Firefox

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Van… (read more)

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Vanguard site i get a blank page. For example: --a few weeks ago I went to the "Security" section of my Vanguard profile to see if Vanguard accepts security keys. I clicked on the "Security Keys" icon and got a blank page instead of a description. When I tried Chrome I got a the Vanguard description of how Vanguard works with security keys. --today I got a an email from Vanguard telling me to retrieve a message in my Vanguard message center. I logged onto Vanguard and went to the message center, clicked on the message and a blank page came up instead of my message. I could read the message when I used Chrome. I spoke to Vanguard and was told that they are "aware of the issue. with the Firefox browser and suggested using Chrome" It didn't sound like adjusting to Firefox was a priority for them. I would much prefer to use Firefox rather than Chrome but don't know how to proceed. I read through the solutions in the Firefox Help section relating to Vanguard but none of the questions/solutions appear to be on point. Any help or suggestions would be appreciated. Thank you.

Asked by peggywarner 4 months ago

Last reply by jrlind55 3 months ago

X11 Firefox not opening external links, "already running but not responding".

Hello, everyone. I am really struggling to find any info on my issue. When I try to open any external links (for instance, from Telegram), I get the infamous error messag… (read more)

Hello, everyone.

I am really struggling to find any info on my issue.

When I try to open any external links (for instance, from Telegram), I get the infamous error message regarding "running not responding" FF. I've read tons of answers on this but none help.

1) I'm NOT on Wayland. In fact, I am on Fedora 34 Server + X11 + lightdm + bspwm. 2) There is no "no-remote" option in my fedora startup script, nor in my ENV. about:support + search by word "remote" did not find me anything looking relevant. 3) Obviously, my FF is responding quite well. 4) Opening links from terminal emulator with --new-tab does not work either. 5) Adding "MOZ_DBUS_REMOTE" did not resolve the situation.

FF v.95.0.2, from @System Fedora repo.

Please, guide me on getting more info to resolve this issue. Or maybe somebody is familiar with it?

Thanks a whole lot in advance!

Asked by istolpov 3 months ago

Last reply by FredMcD 3 months ago

Firefox compatibility with Panera

Over a year I have experienced difficulty placing an order on Panera website. I run Win 10 Home v 21H1 on a Dell PC. Panera never recognizes me when I log in after passwo… (read more)

Over a year I have experienced difficulty placing an order on Panera website. I run Win 10 Home v 21H1 on a Dell PC. Panera never recognizes me when I log in after password reset for a second usage. I have to constantly re-register to place an order. Panera techs have been unable to assist other than recommend that I switch to Chrome. I did switch to Chrome and behold, no problems at all. Why is Firefox on PC not compatible with Panera?

Asked by rgaulin 4 months ago

Last reply by rgaulin 3 months ago

Firefox initially has no sound for videos, fixes don't stick

Hi, this is on FF 95 with Win11. Used to have no problems until upgrading to Win11, so something sort of broke with the interplay between the two. --First noticed on YouT… (read more)

Hi, this is on FF 95 with Win11. Used to have no problems until upgrading to Win11, so something sort of broke with the interplay between the two.

--First noticed on YouTube, no audio for videos. --Then, lots of other places too. My audio device works fine, plays computer system sounds, local mp3s, etc., it's a bluetooth Bose. But internet vids have no sound.

In some threads I researched,the solution seemed to be to go through the sound mixer and check output settings. I did that to no avail. Everything seemed fine, although it calls the bluetooth speaker "headphones." And then to make sure the browser had the right to use the mic (but the bluetooth speaker has no mic). I did that to no avail. Then, what seemed to work was autoplay settings. Changing the autoplay setting for videos to "on" for FF, fixed the problem after rebooting the browser.

Or, so I thought. In fact, every time I come back, I have to do it again. Or, I have to pretend to do it again. The setting to allow autoplay remains correct, as I left it. Oddly, just going back into that portion of settings seems to have some effect. I guess I'm giving it a dirty look. ;) Then, reboot browser, works again, as before.

I have to do this for every session (or, actually, I'm just loading Edge; it's faster) to get audio fro internet videos.

Any suggestions on how to make this fix permanent? Again, the setting stays where I leave it. But it is as if it has to be changed again.

Asked by monsieurms 4 months ago

Last reply by monsieurms 3 months ago

Change lifetime of pull down folder menu

I'm having a really hard time trying to put proper terms into my request. Please bear with me. I believe it's a version or two ago that Firefox started imposing an arbitr… (read more)

I'm having a really hard time trying to put proper terms into my request. Please bear with me.

I believe it's a version or two ago that Firefox started imposing an arbitrary limit on how long I could explore in a pulldown bookmarks menu before it disappeared. I believe that earlier this wasn't the case: that once I was searching around among bookmarks they would be available to me to mouse around in for as long as I needed. Now they self-retract after a few seconds.

Is there a hidden pref to remove or greatly increase the time before the automatic withdrawal of bookmark menus while in use occurs?

I hope I'm being clear about this. I'm sure my terminology is less than accurate.

Thanks

Asked by Etnier 4 months ago

Last reply by cor-el 3 months ago

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these s… (read more)

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

The browser screen was black and I did that "about:config" thing and toggled the "browser.proton.enabled" to False which converted the background of the browser to back to white but all the other drop down menus are still black. The bookmark toolbar menu is black, the background of the hamburger menu is black, and the "customize menu" background is black. These areas are now difficult for me to see.

When FF developers start fooling around with colors in the FF browser they need to tread lightly and be aware of all accessibility problems their users may have. Where accessibility is concerned, one size doesn't fit all. Some people have problems with white backgrounds and others, like myself, have problems reading screens with black backgrounds. One simply MUST be aware of sight problems in users.

P.S. I tried uploading photos of the black backgrounds in question but the upload wheel just kept spinning. The photo size was within accepted parameter. Also, I tried to check the box "Email me when someone answers the thread" but that wouldnt work either.

Asked by hardlaceroses 4 months ago

Last reply by FredMcD 3 months ago

Solving problems by reverting to an earlier FF release?

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps an… (read more)

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps and submitted crash reports. I can't do my day job this way. I didn't have the various problems, crashing tabs, difficulty getting to HTTP sites (I can't help how someone has their site set up) when I was back at release 83, as I recall. I want to find a copy of release 83 to install. What I want to know is, Will I miss crucial items if I do this? Thanks.

Asked by drduncan 4 months ago

Last reply by FredMcD 4 months ago

Mozilla conflicts with Google, Microsoft Windows

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your person… (read more)

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your personal information, which iif you don't comply, creates conflicts with every other program. I just bought this lapper a year ago and already had to reinstall WIn 10 twice. I am one inch away from going with Google Chrome, which is just as bad but at least doesn't conflict with Windows, which is equally as invasive and worthless. I'm not a brain surgeon able to digest your "tools" in developer-ese. Help!

Asked by Will Wright 4 months ago

Last reply by Will Wright 4 months ago