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  • Archived

Help! Firefox is blocking my access to Walgreens Weekly Ads context due to private browsing but not using and/or tracker or ad blockers but turned off for this site

Help! Firefox is blocking my access to Walgreens Weekly Ads context due to private browsing but not using and/or tracker or ad blockers but turned off for this site … (read more)

Help! Firefox is blocking my access to Walgreens Weekly Ads context due to private browsing but not using and/or tracker or ad blockers but turned off for this site

Asked by timsammons.aloha 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

I have been using protonmail for years now. when I tried to bring it up just now I got Secure Connection Failed An error occurred during a connection to mail.protonmail.… (read more)

I have been using protonmail for years now. when I tried to bring it up just now I got Secure Connection Failed An error occurred during a connection to mail.protonmail.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. They say it is a time issue but the time and date are correct. Why Is this happening. I would hate to change browsers as I have been using firefox for many years.

Asked by ijws1950 1 year ago

Last reply by cor-el 1 year ago

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ive just lost all my tabs and settings repeatedly

since yr last update i have lost all my tabs, settings, and pinned tabs, what is happening can you help me stabilize this and i can not get any o\lfd them back from histo… (read more)

since yr last update i have lost all my tabs, settings, and pinned tabs, what is happening can you help me stabilize this and i can not get any o\lfd them back from history as every time i open firefox, a second window opens and then keep cycling thru all the pasty websites i have visited and i cant stop it

Asked by Kevin Borg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Browser and Websites aren't displaying correctly.

Hello, John aka Beer Gutt here. A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics car… (read more)

Hello, John aka Beer Gutt here.

A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics card and twice the RAM. Anyway, since then Firefox hasn't worked the same. When i open Firefox, there will be random pieces of letters or words on a webpage just gone, making a lot of them impossible to browse because I can't read half of the the new Alien dialect on the screen. Some websites have been better than others, but its gotten to the point where some web pages (Like YouTube or Reddit for example.) will just be a mess of random de fragmented lime green blocks that completely corrupt the page and will shift, move and appear at random covering up text as I scroll down. Videos will play just fine, it's the rest of the site that's effed up. Also on YouTube videos, where the timer for the video is located, some of the numbers just won't show up. Like it will count down fine but won't display certain numbers in the timer. Funny thing is, is that this doesn't just affect the websites, but the browser itself. For example, hovering my mouse over different tabs will highlight them and show me the preview text of the tab. All that is good until I move over to a different tab and voila, the text is gone, and then suddenly all the other tabs are either blank or just missing random letters and numbers in the tab. This is only happening in Firefox btw. No other app on my PC is doing this. I've tried refreshing Firefox about six times now, I've uninstalled it three times in an attempt to fix the issue along with restarting my PC multiple times... All of that, and I find out yesterday that it works perfectly when in "Troubleshoot/Safe mode", and only when in Troubleshoot/Safe mode. I have no idea what is causing the issue... *PePeLaugh* 
 See, I would use another browser but I've been using Mozilla for 8-9 years and would like to avoid the hassle of moving everything to a new browser... I would VERY much appreciate any help at all.
 I'm running 64-bit windows 8.1 on the latest updates and my PC specs are roughly as follows below. I look forward to a response...

MSi 970 Gaming Motherboard

AMD FX(tm) 8350 Eight-Core Processor 4.00 GHz

24 gigs of RAM

Asus Radeon R9 380 Graphics card

Asked by bumblebeergutt 1 year ago

Last reply by don47203 12 months ago

  • Archived

Keyboard shortcuts not working on MAC OS Big Sur

I just installed Version 90.0.1 on MAC OS BigSur latest version. I followed some old post I found regaridng this isssue and nothign is working. I am using customized shor… (read more)

I just installed Version 90.0.1 on MAC OS BigSur latest version. I followed some old post I found regaridng this isssue and nothign is working. I am using customized shortcuts for Cut, Copy, Paste and find similar cu the keyboard shortcut on Windows PC Ctr+C, Ctr+V. These shortcut are working for all other applications including Safari and Chrome. None of them is working fro Firefox. I need to use CMD+C, CMD+V and so on. I do not have any language packs added except the primary English US. This is the main reason why I am not using Firefox for the most part. I reinstalled the appliaiton af ew times, I have created a secodn profile on MAC and Firefox, I start in refresh mode, issue is still there. Any solution to this issue?

Asked by John Minea 1 year ago

Last reply by JeffGates 1 year ago

  • Archived

Audio doesnt work, but video does

Whenever I try to play a video, the video plays perfectly but there isnt any audio. It took me a while to recognize this problem because the audio works perfectly in yout… (read more)

Whenever I try to play a video, the video plays perfectly but there isnt any audio. It took me a while to recognize this problem because the audio works perfectly in youtube

I have already cleared the cookies and the cache, I have made sure to allow DRM protected videos, I have made sure to allow autoplay of media with sound in all websites, but nothing has fixed it yet

Asked by sv.y4zmin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bizarre sound issue

When I switch from external speakers to Headset, Firefox (YouTube) continues to play on the external speakers (but not on the headset). Firefox remains present on the vo… (read more)

When I switch from external speakers to Headset, Firefox (YouTube) continues to play on the external speakers (but not on the headset). Firefox remains present on the volume mixer for the EXTERNAL speakers, but does NOT appear on the volume mixer for the headphones.

YouTube on Chrome is working properly.

I have updated my drivers, I have "refreshed" Firefox.

Basically when toggling back and forth between my external speakers (Realtek(R) Audio default Device and Headset Earphone: CORSAIR VOID PRO Wireless Gaming Headset Default Multimedia Device) Firefox is always playing on external speakers regardless.

Asked by anklebaub 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

Email error code 550

Hi, Since Jan I am unable to send Emails to @was-luzern.ch I can receive them, but every mail I try to send is returned with this error message: Email error code 550: Ema… (read more)

Hi, Since Jan I am unable to send Emails to @was-luzern.ch I can receive them, but every mail I try to send is returned with this error message: Email error code 550: Emails from your address have been blocked by the administrator.

I just sent same mail via Chrome with no problem!

It seems this could be a Firefox related problem, any idea?

Asked by sheila_vassie 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Sync never working properly across devices

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They wil… (read more)

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They will also be synced, but then they would loose their connection with the other ones. The sync should be that when I would simply log into the browser that it would automatically sync using the login information the same easy way it is done in Chrome. I have kept using Chrome, because of the fact that the sync is able to work across all devices simply by logging in for the sync to work & it will work properly to where all of the browsers that would be logged in would be synced, no issues whatsoever. How can I actually login to the sync on everything with there not being any issues of any kind across all devices?

Asked by JCfreak1087 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Loss of and inability to access and restore bookmarks and history system

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will… (read more)

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will not be functional because one of Firefox's files is in use by another application. Some security software may cause this problem." When I tried to restore the old bookmarks, it there was a list from which I could select, but every choice resulted in an "unable to process the backup file" response. Upon restarting my computer and reinstalling Firefox, It now said "for quick access, place bookmarks here on the bookmarks toolbar." That said, it won't let me do so.

I've tried the other recommendations offered through support for restoring bookmarks (though, admittedly, many were outdated, referencing links circa 2016), and have had no luck so far. If the worst case scenario is that the old bookmarks can't be accessed, is there at least a way to reestablish the bookmark and history system and start anew?

Thanks in advance. (Attached below are examples of the error message.

Asked by r.sharpe3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Adobe Acrobat Extension for MacOS Firefox Desktop Version Disappeared

Greetings, at one point my Adobe Acrobat add on was available with my Firefox desktop version installed on my MacBook Pro (Big Sur 11.6); however, it vanished. I attempte… (read more)

Greetings, at one point my Adobe Acrobat add on was available with my Firefox desktop version installed on my MacBook Pro (Big Sur 11.6); however, it vanished. I attempted to uninstall reinstall both Firefox and Adobe Acrobat, but it has not returned. Does anyone have any ideas on how I can get this back? Thank you!

Asked by Ralph G. 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Absurd amounts of RAM used

I used to be able to run Firefox without problems, but after updating to Monterey beta 8, I started getting pop-ups from MacOS telling me to force close programs. Firefox… (read more)

I used to be able to run Firefox without problems, but after updating to Monterey beta 8, I started getting pop-ups from MacOS telling me to force close programs. Firefox is using upwards of 30GBs of ram and swap on my 8GB M1 Macbook Air.

Measuring using about:memory spits out the following:

Main Process (pid 2140) Explicit Allocations

25,429.92 MB (100.0%) -- explicit ├──24,686.22 MB (97.08%) ── heap-unclassified ├─────472.45 MB (01.86%) -- heap-overhead │ ├──415.69 MB (01.63%) ── bookkeeping │ └───56.76 MB (00.22%) ++ (2 tiny) └─────271.25 MB (01.07%) ++ (31 tiny)

How do I limit the amount of RAM Firefox uses?

Asked by kresselia 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

Unable to sign in to websites I have visited for years

I am suddenly unable to sign in to websites I have visited for years. Receive the following messages over a multi-day period. USAA.COM - We are unable to complete your re… (read more)

I am suddenly unable to sign in to websites I have visited for years. Receive the following messages over a multi-day period. USAA.COM - We are unable to complete your request. Our system is currently unavailable. Please try again later.

AA.COM - We're working on our site Please start over by returning to the Home Page. AA Home Page Thank you for your patience.

WWW.PENFED.ORG - fail Yet an immediate switch to Edge allows me to log in

Asked by tcooney8 1 year ago

Last reply by cor-el 1 year ago

  • Archived

QVC website is not allowing me to logon and this isn't happening with Edge.

Unable to logon to QVC website but not when I use Edge browser. I am getting error message that something went wrong. I have contacted QVC and their answer is to use diff… (read more)

Unable to logon to QVC website but not when I use Edge browser. I am getting error message that something went wrong. I have contacted QVC and their answer is to use different browser.

Asked by sabra.parks 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Up and Down Caret icons Fail to Display

I'm seeing this issue mostly in Google News, but mostly because it uses these little symbols extensively. The little up and down carets don't display properly. They look… (read more)

I'm seeing this issue mostly in Google News, but mostly because it uses these little symbols extensively. The little up and down carets don't display properly. They look fine in Chrome but not in Firefox. See the attached screenshot.

How can I fix this?

Asked by BillTreloar 1 year ago

Last reply by TyDraniu 1 year ago