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  • Archived

Connection lost

I cannot save items in my WordPress website anymore. This is a new problem that started this week. As far as I know there have been no software changes on the website. … (read more)

I cannot save items in my WordPress website anymore. This is a new problem that started this week. As far as I know there have been no software changes on the website. When I try to save anything now I get this error after I get the error in the attached image.

Secure Connection Failed

An error occurred during a connection to omitted for privacy.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Asked by jbwkjc 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

One of Several Gmail Accounts Requires a Private Window to Open

Earlier, we asked Google Support for help, because only one of our 9 Gmail accounts did not open in Firefox. It turns out we could open it in a private window. Why is t… (read more)

Earlier, we asked Google Support for help, because only one of our 9 Gmail accounts did not open in Firefox.

It turns out we could open it in a private window.

Why is that necessary? We did not change our settings or anything else.

Asked by JandNL 1 year ago

Last reply by JandNL 1 year ago

  • Archived

FF started display popup ad messages in lower right area of browser screen

Been a continuous user of FF since the beginning. Recently (most recent few weeks) FF has started issuing popup notices in the lower right hand portion of the browser sc… (read more)

Been a continuous user of FF since the beginning. Recently (most recent few weeks) FF has started issuing popup notices in the lower right hand portion of the browser screen. These only occur when FF is loaded and active. How can I tell which, if any, extensions might be responsible so I can resolve and stop these annoying messages? I've tried trying to determine how and why myself without success. Any suggestions - thank you.

Asked by R.Mariotti 1 year ago

Last reply by cor-el 1 year ago

  • Archived

No option to present a tab in Google Meet on Firefox

Firefox Version: 90.0.2 (64-bit) Steps to reproduce: I joined a Google meet meeting. I clicked on the present button. The only options I get are "Your entire screen" an… (read more)

Firefox Version: 90.0.2 (64-bit)

Steps to reproduce:

I joined a Google meet meeting. I clicked on the present button. The only options I get are "Your entire screen" and "A window", there is no option to present "a tab".


Expected results: In other browsers like chrome, edge, there is an option to present only a tab. There should be one in firefox as well. It is very important.

Asked by khushmanaggarwal2003 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox Browser

I can no longer log into my vudu.com account using my Firefox Browser, can this be fixed, or do I have to use Edge now? There are other websites that I could never log in… (read more)

I can no longer log into my vudu.com account using my Firefox Browser, can this be fixed, or do I have to use Edge now? There are other websites that I could never log into with Firefox, but I consider those sites that I don't have to use, but I have a movie library on vudu.com, I pretty much have to use vudu.com. I never had a problem logging into vudu.com before, it has to be one of the last couple of Firefox updates.

Asked by Roxey56 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Radars and Bing maps will not load anymore

Local TV Station Radars and Bing maps will not load anymore. However, the weather channel radar does work. Weird. Running Firefox 90.0.0(64bit) on Win 10. Tried deletin… (read more)

Local TV Station Radars and Bing maps will not load anymore. However, the weather channel radar does work. Weird. Running Firefox 90.0.0(64bit) on Win 10. Tried deleting all cookies and cache- no joy. Tried safe mode- no joy. All Radars and Maps work in Edge, but not Firefox. What else can I do?

Thanks!! Jon Abel

Asked by tigerjonabel 1 year ago

Answered by cor-el 1 year ago

  • Archived

TOO MANY UPDATES, PRACTICALLY NO ACCESS TO GMAIL, LIMITED ACCESS TO WEBSITES

I've been wanting to write for years about all the almost daily updates of FIREFOX that cannot be necessary! If I do not see a decline in the updates within a short peri… (read more)

I've been wanting to write for years about all the almost daily updates of FIREFOX that cannot be necessary! If I do not see a decline in the updates within a short period, I will remove FIREFOX from all my devices and use only CHROME. It is getting more and more frequent that I must use Chrome anyway or not be able to access the intended website.

Also, you removed the Gmail option from your home page and I must jump through hoops to get to gmail. If I check gmail 5 times a day, I must go through 6-7 steps to log in each time and it get very tedious. With Chrome, I click gmail and voila, I'm there. No signing in, password, and captcha.

FIREFOX is beginning to be too much of a burden. Either stop your obtrusive updates. give me an easy sign with Gmail, and make Firefox a browser with which I access ALL sites or I will just stop using FF altogether.

p.s. I am not alone. Many, many friends and family have already cut the cords with FF and I'm next. (not that you care, I'm sure)

Asked by mailtopc7 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

How to rename device in synced opened tabs?

Take a look at the screenshots. The second device is called "Firefox on HUAWEI LIO-L29", but I renamed it to "Mate 30 Pro" (screenshot 2). Why is the device name display… (read more)

Take a look at the screenshots. The second device is called "Firefox on HUAWEI LIO-L29", but I renamed it to "Mate 30 Pro" (screenshot 2).

Why is the device name displayed not "Mate 30 Pro", as in the case of "Macbook D14"? I renamed the device in Firefox settings a few days ago.

Asked by Merciless 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Upon clicking on a link on a webpage, it moves to another location without opening the link

Sometimes, after the last major Firefox upgrade, upon clicking on a link on webpages, immediately, the link moves to another location on the webpage without opening the l… (read more)

Sometimes, after the last major Firefox upgrade, upon clicking on a link on webpages, immediately, the link moves to another location on the webpage without opening the link. I then have to move my mouse to "chase" the link and then when clicked on again, it does not move and the link opens.

I would like to have this issue fixed.

Asked by Wayne Carpenter 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Since downloading Firefox, it won't sync

About a week ago, I downloaded Firefox for the first time in order to switch from Chrome. At first, it looked like it would be easy, since it offered me the option of i… (read more)

About a week ago, I downloaded Firefox for the first time in order to switch from Chrome.

At first, it looked like it would be easy, since it offered me the option of importing all my data from Chrome, but after going through the process it recommended, nothing seemed to happen. I went through this process several times to no avail (yes, even after rebooting my computer). Eventually, I had to export my bookmarks from Chrome as an html file and then open the file in Firefox, which worked well enough in the moment.

Now I have rather tragically and belated realized that Firefox is not saving any of my passwords either. It will act like it is, with that little pop-up asking me if I'd like it to remember for me, and in settings, it says that I have autofill turned on. But when I go looking for passwords in the settings, there are no logins found, and if I logout of an account and try to log back in, it doesn't autofill.

When I go to settings and ask it to synchronise logins and passwords, I can click the box and it will give me a blue checkmark. I can then hit "synchronize now" once and the logins and passwords icon will appear in the "you are currently synchronizing" box, but if I hit sync again, the icon disappears and I have to recheck the box. Either way, nothing else seems to change.

Then I tried to pair Firefox to my phone using firefox.com/pair, but as soon as the page loads (and before attempting to pair), I get a "pairing unsuccessful. Try again." message. Nothing happens if I click the refresh button. It does not refresh.

All these problems seem vaguely related, but other than that, I'm completely mystified.

Someone please help, for I am a weak-willed consumer who does not consider fighting with my own computer a hobby. I just want this to work, or else I'll have to abandon it and run back into the all-knowing embrace of Google.


I have a Macbook Air running 11.3.1

I have a few plug-ins installed, but these problems started as soon as I downloaded Firefox and before I installed them, so I doubt it's them

Asked by columbusclara 1 year ago

Last reply by columbusclara 1 year ago

  • Solved
  • Archived

Pinned tabs and rows of bookmarks missing

On bootup yesterday, Firefox was a whole new animal?! 1) I had 12 or more pinned tabs which are now all not displayed/missing! 2) Had three rows thumbnail bookmarks disp… (read more)

On bootup yesterday, Firefox was a whole new animal?! 1) I had 12 or more pinned tabs which are now all not displayed/missing! 2) Had three rows thumbnail bookmarks displayed when Firefox opened which are not displayed/gone now! 3) Firefox would give a popup message that "Gah...tab (whatever), Reopen tab or Restart Firefox". This would typically occur late afternoon (FWIW, Eastern Standard Time). Only way to get Firefox to stay open was to reboot the system.

Not sure what has changed but would like to get back to where I was a week or so ago with Firefox. Please advise.

Asked by WhiteBimmer 1 year ago

Answered by -Losa- 1 year ago

  • Archived

Primary password requested multiple times as of recently

Hi, as of a couple months ago, Firefox has started asking for the primary password multiple times. It used to only do it once when it syncs after startup. But now I somet… (read more)

Hi, as of a couple months ago, Firefox has started asking for the primary password multiple times. It used to only do it once when it syncs after startup. But now I sometimes get the popup for the primary password multiple times. I haven't figured out a way to reproduce since it seems to randomly pop up, even when I'm not actively doing something in the browser. I believe this started happening after an update but I can't pin down the actual onset of this problem so I'm not sure. Does anyone else experience the same thing?

Asked by l.fischer 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox 90 does not load properly specific web pages and services (gmail, youtube, reCAPTCHA, etc.)

Two weeks ago my browser updated itself to version 90. Before that everything was OK. After that..... Firts of all in Google Chrome everything works just fine. In Firef… (read more)

Two weeks ago my browser updated itself to version 90. Before that everything was OK.

After that..... Firts of all in Google Chrome everything works just fine. In Firefox - most of the time after a google search if I click on one of the results nothing happens. If I open it in a new tab or window, I got a blank page. - I cannot log into my gmail account. I can get to the page where I can type in my account name, but then I get an error message before the web page'd ask for my psw. - youtube does not load properly. If then I click on the youtube icon on the top left corner then it tries to load the page again, and after some time it says I have no internet connection. - google translate service does not answer, - reCAPTCHAs don't work. The browser could not load them, or if it loads something then it won't work. Etc.

Again: everyhing was OK before the version 90 update. I was on a 2 weeks vacation, just got back, but all the same, they don't work.

I tried everything - cleared the history, cache, etc., - checking the firewall, - proxy (I don't use any proxy), - ipv6 - made a new profile - troubleshooting mode (disabeling addons and themes), everything. Nothing helped.

I use Win10. Have an other Win10 PC, on that before the version 90 update I checked the problems above, and neither of them affected the system, and as the update taked place I got the same propblems there too. My firefox profile is synched onto that PC.

After 20+ years of using firefox this is my last try before switching to chrome.

Asked by imkere 1 year ago

Answered by imkere 1 year ago

  • Archived

I keep getting "Unable to connect" error despite BEING connected

Started today, I click on links, bookmarks or type in a URL and I get the Unable to connect page. Sometimes if I refresh a number of times it loads, sometimes not. Other … (read more)

Started today, I click on links, bookmarks or type in a URL and I get the Unable to connect page. Sometimes if I refresh a number of times it loads, sometimes not. Other websites will connect, opening the same address in Chrome works with no issues. My internet is connected and working fine this is something going on with Firefox. Not sure what or how as I haven't changed settings at all either.

Asked by gwencreighton 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't delete specific website data on Firefox.

Greetings, There is a webpage about gmail account recovery in the uk that keeps showing up pin my browser when I go to type in something for google. This says has a red… (read more)

Greetings,

There is a webpage about gmail account recovery in the uk that keeps showing up pin my browser when I go to type in something for google. This says has a red slash through the little lock. I have deleted history, reinstalled Firefox, cleared cache, but this site keeps appearing. It doesn't seem to show up in bookmarks. If the site loads, it doesn't have a little blue star next to the site address! I tried to block the site, but Firefox only has an addon to block the site.

Any ideas how to get rid of this website info?

I read someone's post suggesting there is a cache somewhere, but I'm not sure where to delete that info.

Please and Thank you. :)

/Saturn

Asked by Sat 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Help with Firefox Screenshot.

Hi. When Firefox added the screenshot functionality, it was very useful to me since i didn't have to open snip & sketch every-time I want to take a screenshot. I did … (read more)

Hi. When Firefox added the screenshot functionality, it was very useful to me since i didn't have to open snip & sketch every-time I want to take a screenshot. I did notice that the ability to access the screenshot from the address bar was removed and moved to the mouse's right click options instead. I work with Microsoft azure and have to create documents for clients and by default, right clicking doesn't work on azure and some other sites. Because of this, i can't take screenshots using Firefox. Is there a way to put the screenshot option back to the address bar or maybe have it show up in the toolbar options? Thanks.

Asked by TemmyD1 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Yahoo mail will not let me in

I cannot log in to Yahoo Mail using Firefox on my PC. Iphone works and so does Edge. Every time I get asked to prove I am not a robot and when I pass that I get a message… (read more)

I cannot log in to Yahoo Mail using Firefox on my PC. Iphone works and so does Edge. Every time I get asked to prove I am not a robot and when I pass that I get a message saying "We can't sign you in at the minute. Please try again in a while." It has been going on for a week or two. I have tried their help page which sometimes comes up in Chinese. Even in English it does not help

Asked by billyruffian 1 year ago

Answered by ajs256 1 year ago

  • Archived

Browser occasionally becomes unresponse and shows only the resizing icon on cursor

Occasionally, my browser will freeze and become unresponsive. I can't figure out a consistent trigger for when it occurs. Whenever it happens, my browser will not allow m… (read more)

Occasionally, my browser will freeze and become unresponsive. I can't figure out a consistent trigger for when it occurs. Whenever it happens, my browser will not allow me to click into any of the tabs or on any of the websites, and only shows a resize icon.

You can see an example of what I mean here.

I've tried reinstalling firefox, removing all cache and cookies. This is super odd since this only happens on my desktop computer, and not with any of my other machines (which use the same plugins).

Asked by Saarim 1 year ago

Last reply by Saarim 1 year ago

  • Solved
  • Archived

Websites display in mobile view on desktop browser

Recently I've noticed when I try to load na.op.gg, the website displays very strangely when I try to load the website. It tells me to download the mobile app on desktop a… (read more)

Recently I've noticed when I try to load na.op.gg, the website displays very strangely when I try to load the website. It tells me to download the mobile app on desktop and everything is very stretched out. I assume the website is trying to fit everything to width and displaying ads for their mobile app because it thinks I'm on a mobile device.

Asked by Alex 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Cannot view one website

One web site, Etsy will not display, just a blank white page, refresh no good. If i close Firefox and restart, it is likely to appear for a while then go blank after clic… (read more)

One web site, Etsy will not display, just a blank white page, refresh no good. If i close Firefox and restart, it is likely to appear for a while then go blank after clicking thru my store. Anything etsy/ is blank. Could it be Firefox or some blocker, blacklist somewhere? It is fine on my iphone.

Asked by WK's 1 year ago

Answered by WK's 1 year ago