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receiving e-mails

One morning when I tried to get into my bank account I could not so I called the bank. She walked me through some issues maybe with firewall and removing cookies that mi… (read more)

One morning when I tried to get into my bank account I could not so I called the bank. She walked me through some issues maybe with firewall and removing cookies that might help. Also I had lost all emails and contacts and am no longer receiving mail. My Gmail account is absolutely stopped and lost all data.

Asked by PBAUER6.PB 16 hours ago

signed in

If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there s… (read more)

If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there still a chance i can still have all my bookmarks!!!!

Asked by Faerie Caster 16 hours ago

printing issue

we are trying to print a form from a govt web-sight and it will not print correctly. missing information. From an older computer that has not been updated it works but fr… (read more)

we are trying to print a form from a govt web-sight and it will not print correctly. missing information. From an older computer that has not been updated it works but from new computer with updates it prints partial information. Can you help please

Asked by jalves2 2 days ago

Last reply by jalves2 23 hours ago

Firefox 89.0.2 (64-bit) - Page info does not show "Page Size" at all.

I've googled on how to see page size, and according to Mozilla support, need to get to page info by clicking on CTRL + I and then you'll see, under "General" tab: "Page S… (read more)

I've googled on how to see page size, and according to Mozilla support, need to get to page info by clicking on CTRL + I and then you'll see, under "General" tab: "Page Size" in KB.

Problem starts when "Page Size" isn't shown at all (it doesn't exists.. not empty or anything). Why? and how can I see it?.

Attached screenshot of what I see.

Thank you.

Asked by navonooo 2 days ago

Last reply by navonooo 1 day ago

Google services not working sometimes

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gm… (read more)

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gmail I get " has experienced a network protocol violation that cannot be repaired". When I use other browser I can access to that services with no problem. I am in linux, and I have tried disabling all the add-ons, starting in "safe-mode" and rebooting my computer. At the beginning everything works fine, but after some time starts failing. I have tried with different Firefox versions, and the problems persists.

Asked by inaki6martinez 1 week ago

Last reply by inaki6martinez 2 days ago

firefox browser 89.0 64-bit font

the new 89.0 firefox browser has changed the font to be thinner & lighter. although it is elegant & attractive, it is much harder to read. how do i make the font … (read more)

the new 89.0 firefox browser has changed the font to be thinner & lighter. although it is elegant & attractive, it is much harder to read. how do i make the font thicker & darker?

Asked by Linda on Firefox 1 month ago

Last reply by Linda on Firefox 2 days ago

Browser won't accept any themes

Greetings, Once Firefox updated to 89, all themes stopped working. Every add-on I try to use shows that it's installed, but once I click to a new tab it's gone. Even the … (read more)

Greetings,

Once Firefox updated to 89, all themes stopped working. Every add-on I try to use shows that it's installed, but once I click to a new tab it's gone. Even the default theme that came with Firefox won't work. I could use some ideas on how I can get this working again; it'd be nice to spice things up a bit.

Thanks.

Asked by dinsdale1 2 days ago

Selecting multiple bookmarks in order to move them to a folder

Hello Firefex Support Staff, My name is Gloria Hovde and I've been using Firefox for some time but could use help on a particular topic. I would like to be able to sele… (read more)

Hello Firefex Support Staff,

My name is Gloria Hovde and I've been using Firefox for some time but could use help on a particular topic. I would like to be able to select multiple bookmarks at a time in order to move them to a folder. Online help suggest Ctrl-Shift and a number of other things to try but so far none work. When I hold these keys down, the first file automatically opens and I can't select any of the other bookmarks. I have about 30 bookmarks that I want to move to a specific folder but can't select multiple bookmarks without them opening.

If you could please find a way that I can select multiple bookmarks to move them to a folder it would help immensely.

Thank you!

Gloria Hovde ghovde@lake.org

Asked by ghovde 2 days ago

Video calls don't work on Firefox

Video calls do not work on Firefox. I tried on Facebook, Messenger and Google Meet - nothing works. On FB and Messenger it ends up with a black screen and "call failed" m… (read more)

Video calls do not work on Firefox. I tried on Facebook, Messenger and Google Meet - nothing works. On FB and Messenger it ends up with a black screen and "call failed" message. On Google meet I can connect to a call, but I cannot see or hear anybody and nobody can see or hear me. I tried Safe Mode and resetting Firefox - no results. On Chrome everything works. This issue was with Firefox for a long time, but since we conduct more of our life online in the recent year, it became really frustrating. Any fix for that?

I am on Mac OS High Sierra

Asked by Danas 3 days ago

https://www.finnair.com/fi-fi, Chat-window not opening

Hi, https://www.finnair.com/fi-fi, Chat-window not opening with Firefox-browser. Browser-privacy setting is standard. Edge-Browser is opening, but the window in the displ… (read more)

Hi, https://www.finnair.com/fi-fi, Chat-window not opening with Firefox-browser. Browser-privacy setting is standard. Edge-Browser is opening, but the window in the display-corner not completely displayed.

Thank for support.

Asked by chsf1 3 days ago

Way to reorder Firefox windows on the taskbar???

I need to reorder Firefox windows on the taskbar badly!!!!!!!!!!!!!!! Also it would be useful to have custom titles. Both things should persists after PC restart. I tried… (read more)

I need to reorder Firefox windows on the taskbar badly!!!!!!!!!!!!!!! Also it would be useful to have custom titles. Both things should persists after PC restart. I tried couple programs, but they don't work. Devs said: position of Firefox window on the taskbar is store in Firefox and their program has no way of remembering that! Also windows get randomly shuffled each time, it is impossible to use like this. It takes me forever to find right window. It is annoying the hell out of me. How Firefox dev team doesn't fix something that basic??? This is so stupid...

Please tell me there is some solution...

Asked by empleat 5 days ago

Last reply by empleat 3 days ago

Firefox 88 - twitch.tv chat emotes hand stream; cannot time in real time on twitch.tv

I'm finding that on Macbook Pro running Sierra or Mojave that Firefox 88 'hangs' when there is a lot of emotes in twitch.tv chat, and when I try to type I can watch the t… (read more)

I'm finding that on Macbook Pro running Sierra or Mojave that Firefox 88 'hangs' when there is a lot of emotes in twitch.tv chat, and when I try to type I can watch the text fill in slowly after I've finished typing letter by letter. It doesn't matter if the twitch.tv streamer has 70 viewers or 3,000 viewers, the behavior is the same. I've refreshed, deleted cookies and cache, lowered the quality of the stream to 380p, used the latency slider, etc etc etc and nothing seems to be correcting the problem with chat on any given twitch.tv stream. I have 12.30 GB memory available and it's still an issue.

Asked by bononista 3 days ago

Firefox 89.0.2 has become unusable

Firefox 89.0.2 has become unusable; type is faint, boxes etc. do not show. Want to know how to make screan clearer, show details. I have tried settings, new themes. Nothi… (read more)

Firefox 89.0.2 has become unusable; type is faint, boxes etc. do not show. Want to know how to make screan clearer, show details. I have tried settings, new themes. Nothing seems to help. Some sites are OK but most to faint to read. Unusable.

Asked by JohnP 2 weeks ago

Last reply by JohnP 3 days ago

Bookmark Folder dropdown menu changed. Now i am deleting folders constantly!

When you right click on bookmark folder, it used to show third option from top - ADD FOLDER now it is REMOVE FOLDER. And by clicking on it, it will not even ask if i want… (read more)

When you right click on bookmark folder, it used to show third option from top - ADD FOLDER now it is REMOVE FOLDER. And by clicking on it, it will not even ask if i want to do that certainely.

My long term builded muscle memory, with fact that there is absolutely no additional visual difference between these options, makes me constantly deleting one valuable folder after another.

I am furious about this. Why would firefox devs change these options? It is absolutely unnecessary!

Btw yes i know that i can redo, if i unconviniently open bookmarks window. That does not solve initial problem.

Asked by janci0019 3 days ago

why is it so complicated to get an answer to a hopefully simple question?

I would like a phone number to call - it is too time-consuming to have to search page after page for an answer to what is likely a simple question. 1) why does the home p… (read more)

I would like a phone number to call - it is too time-consuming to have to search page after page for an answer to what is likely a simple question. 1) why does the home page keep changing to marquis when I've already set my home page (numerous times by the way); 2) why is Google the only option I'm given for search engine? I already have and use DuckDuckGo and am only directed to download it, not add it as my search engine. Do I have to abandon Mozilla Firefox after so many years of use?

Asked by reddroby 3 days ago

How to enable add-ons in Firefox and mozilla pages

In Firefox settings, Firefox new tab, and in these mozilla forums, my add-ons are disabled. Specifically Vimium, and I get this message when hovering over the Vimium icon… (read more)

In Firefox settings, Firefox new tab, and in these mozilla forums, my add-ons are disabled. Specifically Vimium, and I get this message when hovering over the Vimium icon: "Vimium is not running on this page.

Your browser does not run web extensions like Vimium on certain pages, usually for security reasons.

Unless your browser's developers change their policy, then unfortunately it is not possible to make Vimium (or any other web extension, for that matter) work on this page."

How can I enable this, and possibly all normally active add-ons in these pages?

Asked by 24michaelpartridge 1 month ago

Last reply by 24michaelpartridge 4 days ago

Sharing a link via airdrop

I used to use a lot the three dots next to a webpage to share the page via airdrop (to have it/share it with my own phone or others'). Now the three dots have disappeared… (read more)

I used to use a lot the three dots next to a webpage to share the page via airdrop (to have it/share it with my own phone or others'). Now the three dots have disappeared and, although I read here that I could do that by right clicking the page, the option for SHARE does not appear. Can you please explain how to do this now? (I use a Mac).

Asked by findmariag 4 days ago