Showing questions tagged: Show all questions
  • Archived

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 1 year ago

Last reply by einarpall 1 year ago

  • Archived

Firefox suddenly stuck in restricted mode

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on… (read more)

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on FF version 88.0.1 (64 bit).

Suddenly, yesterday, I found that I was blocked from viewing many YT videos and comments. YT says I am in restricted mode. It is not due to a setting on my YT/Google account, because I'm not logged in.

Exact YT messages: "Video unavailable--This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." And "Restricted Mode has hidden comments for this video."

However, I have no problem viewing them in Chrome. So logically it's a FF problem.

Also, I discovered that other sites are affected. For example, if I run a "domain lookup" on the ICANN website, I get less detailed results than if I run the search on Chrome! https://lookup.icann.org/

Switching from Strict to Standard Tracking Protection didn't help. Then I did a FF refresh but that also didn't help.

Suggestions? Be aware I'm not a coder or any kind of super techhie.

Asked by csskalet 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Solved
  • Archived

Google bing anoying search page

I have removed Bing from search but Google keeps sliding in a Bing search page when I click to open a new window! How do I stop it? I don't use Google for my browser and… (read more)

I have removed Bing from search but Google keeps sliding in a Bing search page when I click to open a new window! How do I stop it? I don't use Google for my browser and I don't use Bing search, period!

Asked by flntlok 1 year ago

Answered by flntlok 1 year ago

  • Solved
  • Archived

Firefox can't keep login

Firefox can't keep login even other sites like :Youtube Facebook... Every time I exit Firefox for a while and re-login, the logins to websites log out and have to lo… (read more)

Firefox can't keep login even other sites like :Youtube Facebook... Every time I exit Firefox for a while and re-login, the logins to websites log out and have to log back in again and again (I've tried uninstalling Firefox and reinstalling it, and the problem persists). ( I think due to the settings for Firefox )

Asked by Nguyễn Trần Hải Đăng 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Evernote webclipper not functioning anymore

Good day, since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen: "Welcome to Evernote Web Clipper!" where … (read more)

Good day,

since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen:

"Welcome to Evernote Web Clipper!" where you have to confirm to enable web clipper. When clicking on "Allow" nothing happens. At the same time occasionally I got the message the Firefox was not directed to Evernote in teh right way.

What have I tried thus far - without positive outcome: - disabling and then enabling the web clipper in Firefox preferences - deleting and re-installing the web clipper - deleting Firefox, re-install Firefox and then re-install the web clipper

The web clipper is functioning fine under Safari.

May it be that the change of privacy policy by Evernote (dus May 15) has something to do with it ?

Thank you for your suggestions !


Best regards, René.

Asked by René de Wit 1 year ago

Last reply by wysiwyg.jt 1 year ago

  • Archived

Repetitive Tab Crashes

FF tabs are constantly crashing despite restarts, updates, add-on removals, etc. Looking for any help or guidance to resolve. Thanks! https://crash-stats.mozilla.org/re… (read more)

FF tabs are constantly crashing despite restarts, updates, add-on removals, etc. Looking for any help or guidance to resolve.

Thanks!

https://crash-stats.mozilla.org/report/index/224749ec-855f-4ba9-8e8a-2c2e30210519 https://crash-stats.mozilla.org/report/index/70328358-6b85-4964-9b1c-452490210519 https://crash-stats.mozilla.org/report/index/6396a485-815b-4a51-aa3a-2be070210519 https://crash-stats.mozilla.org/report/index/1e129a02-fe06-421e-bba6-c11000210519 https://crash-stats.mozilla.org/report/index/c6fb13f5-6dbc-4c8f-a5ef-3b98a0210519 https://crash-stats.mozilla.org/report/index/9a267b45-d782-4904-8e9c-6d13e0210519 https://crash-stats.mozilla.org/report/index/89cdfc01-ce2c-41fc-8baa-8d2200210519 https://crash-stats.mozilla.org/report/index/4a3afc32-d5a5-40d6-8555-ec05a0210519 https://crash-stats.mozilla.org/report/index/6c050437-8cf8-4cda-be88-2ed080210519 https://crash-stats.mozilla.org/report/index/e314ae52-9105-40b9-9ee3-970790210519 https://crash-stats.mozilla.org/report/index/5fdb8f85-e064-4567-ab57-b51c10210519 https://crash-stats.mozilla.org/report/index/8d2d60f6-69c5-46f4-b3b7-92d570210519 https://crash-stats.mozilla.org/report/index/0bb898e4-8e4e-4c0b-909d-187f40210519 https://crash-stats.mozilla.org/report/index/ad2ddc11-d497-4718-b147-636ce0210519 https://crash-stats.mozilla.org/report/index/ae237fc6-4ec5-4af7-b611-278480210519 https://crash-stats.mozilla.org/report/index/a75ace02-0ddd-4a81-b4b3-699420210519 https://crash-stats.mozilla.org/report/index/643df148-b7b7-4f65-8e49-4c3d70210519 https://crash-stats.mozilla.org/report/index/dce93a39-e135-45be-966e-5bec90210519 https://crash-stats.mozilla.org/report/index/f30e09cd-f87e-4299-9bf0-5b3d30210519 https://crash-stats.mozilla.org/report/index/77885728-76e8-425c-88c1-23ce80210519

Asked by Steve 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Solved
  • Archived

Firefox not taking input from userChrome.css

My tab bar is way, way too small on Linux. I followed Arch's own documentation on how to fix this by increasing `layout.css.devPixelsPerPx` (mine is at 1.4), and then ad… (read more)

My tab bar is way, way too small on Linux. I followed Arch's own documentation on how to fix this by increasing `layout.css.devPixelsPerPx` (mine is at 1.4), and then adjusting font size by editing userChrome.css to select the desired size. Problem is that Firefox won't actually change anything based on what I put in that file. I have set `toolkit.legacyUserProfileCustomizations.stylesheets` to True, and I have attached a photo of my userChrome.css (yes, I'm using nano because Vim is too advanced for my smooth brain). I changed it to a ton of different values and I can confirm that the font size is not actually changing.

Asked by csparrow101 1 year ago

Answered by cor-el 1 year ago

Change Tab Font, Weight, Color, etc. FF109

Hi All, I'm trying to modify various userChrome.css attributes of Tabs in Firefox 109. However, code that worked in FF 88 is seemingly no longer working. Is the below … (read more)

Hi All,

I'm trying to modify various userChrome.css attributes of Tabs in Firefox 109.

However, code that worked in FF 88 is seemingly no longer working.

Is the below code outdated?

I would also like to change the appearance of #TabsToolbar from translucent to either a solid color or a background image. Is that possible? Right now, you can see icons from the desktop through the Tab bar, and there appears to be a strange curved, black overlay colorizing it. See attached screenshot.

Thanks for any input!

/* MISCELLANEOUS TAB ATTRIBUTES */

  1. TabsToolbar { /* tab bar */
 -moz-box-ordinal-group: 3 !important;
 padding-top: 0 !important;
 padding-bottom: 0 !important;
 height: 25px !important;
 background-image: url("bkmr_back.gif");
 border-top: 1px solid #afc0d2 !important;
 border-bottom: 1px solid #8698aa !important;

}

/* Change the color of selected tab */

   .tab-background[selected="true"] {
       background-attachment: none!important;
       background-image: none!important;

background-color: #eef5fc !important; /* background color only, not border */ }

/* Change text attributes of selected tab #8698aa to match bottom tabstoolbar line color */

  1. TabsToolbar .tabbrowser-tab[selected] {

font-weight: 800 !important; color: #000 !important;

       border-top: 1px solid #8698aa !important;
       border-left: 1px solid #8698aa !important;
       border-right: 1px solid #8698aa !important;

}

  1. TabsToolbar .tabbrowser-tab:not([selected]) {

font-weight: 600 !important; color: #000 !important; /* non-selected tab text color */

       border-top: 1px solid #afc0d2 !important;
       border-left: 1px solid #afc0d2 !important;
       border-right: 1px solid #afc0d2 !important;

}

/* Change the color of non-selected tab */

  .tab-background:not([selected]) {
       color: #000000 !important;

background-color: #c7d3e0 !important; }

Asked by Slouch 1 month ago

Last reply by Slouch 1 month ago

  • Archived

google translate of document no longer working

Afternoon everyone... a couple of days ago I suddenly became unable to translate documents in google translate, (https://translate.google.com) and this occurs only using … (read more)

Afternoon everyone... a couple of days ago I suddenly became unable to translate documents in google translate, (https://translate.google.com) and this occurs only using the Firefox browser, it is fine on Chrome. This is not putting text into the box, it is clicking and uploading a document for translation. The upload works fine and I see the source document on the screen, and then it just goes back to the screen with empty source box waiting for me to type into it. I don't know if anyone can help me troubleshoot this one as it might not be a problem with Firefox, but all assistance appreciated. This is happening on all my computers. I believe I have the latest Firefox version (88.0.1)

Thanks

Asked by brian_cleveland 1 year ago

Last reply by brian_cleveland 1 year ago

  • Solved
  • Archived

Difficulty loading NOAA site

After years of successful near daily use of https://www.swpc.noaa.gov/communities/space-weather-enthusiasts, it now partially loads and the following message appears, “Th… (read more)

After years of successful near daily use of https://www.swpc.noaa.gov/communities/space-weather-enthusiasts, it now partially loads and the following message appears, “This page is slowing down Firefox. To speed up your browser, stop this page.” It may take several tries before the page fully loads.

What can I do to correct this problem?

Thanks.

Carter

Asked by carter39 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

PayPal

When selecting PayPal as a pay option & a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal & log in directly. I … (read more)

When selecting PayPal as a pay option & a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal & log in directly. I am using the latest FireFox but it has been doing this for a long time so I don't think the version is the issue. I believe it is a setting in either PayPal or FireFox. PayPal reviewed my account and noted that there is no issue with it. That leaves a FireFox setting. Any ideas?

Asked by Boston Cowboy 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Solved
  • Archived

Ad Blocker Ultimate stops logging in to many sites?

Why does Ad Blocker Ultimate sign me out of sites and block logging in page to some sites as well? Also why must you whitelist for instance my Gmail every time I log back… (read more)

Why does Ad Blocker Ultimate sign me out of sites and block logging in page to some sites as well? Also why must you whitelist for instance my Gmail every time I log back in in the same session or after rebooting? It seems like all these once great apps are being compromised more and more as the sorry big tech giants use their propaganda and censoring to mold the public view into this one world government ran by the criminals that puppeteer these social media platforms? You people better wake up and stop all this invasion of privacy and stop using apps that insist on having control of your contacts and the ability to make send and delete texts sms and calls. All my problems are in windows 10 home another joke on humanity . If you made as many errors as the developers and creators in windows 10 you would be fired no questions asked. I'm learning Linux as fast as I can to get away from all this headache.

Asked by 1ARICHARDhead 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Cannot upload large video files to Google Drive

Using Firefox 88.01 (64-bit) and since the last couple of days I cannot video files (about 1 GB or more) to my Google Drive folder. Files of small size, like text files s… (read more)

Using Firefox 88.01 (64-bit) and since the last couple of days I cannot video files (about 1 GB or more) to my Google Drive folder. Files of small size, like text files sized about 50 KB or 10 KB can be uploaded. The error message I get on the Google Drive Page is "Starting upload" but the uploading doesn't begin. This happens both in Windows 10 and Ubuntu 21.04. I refreshed Firefox and also tried uploading the file in Troubleshooting mode but that didn't help. Google Chrome can upload files to Google Drive just fine.

Asked by surja.gain 1 year ago

Last reply by surja.gain 1 year ago

  • Archived

Google Maps 3D not working

After updating Firefox to 88.0.1, Google Maps no longer allows 3d / globe view. I checked hardware acceleration on / off, with no effect. Also other map services (e.g., w… (read more)

After updating Firefox to 88.0.1, Google Maps no longer allows 3d / globe view. I checked hardware acceleration on / off, with no effect. Also other map services (e.g., windy.com, outdooractive.com) no longer work correctly. Any ideas?

Asked by christophjakessler 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox has deleted all history inexplicibly. Did not update, nor refresh.

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the page… (read more)

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the pages listed in highlights and they were pages I had visited on the 25th of January, which is not recent. They also seemed to not update when I visit new sites which it usually does. I then noticed the history does not have any entries newer than 25th of January. And going to new pages does not get registered in the history.

I restarted in troubleshooting mode and history started to register again, but now it has deleted everything in my history. Logged in accounts and passwords seem to be unaffected. Same for bookmarks.

What happened? How can I fix this? Can I regain my lost history?

I tried an idea I read where renamed places.sqlite to places.sqlite.old and places.sqlite.corrupt to places.sqlite.corrupt which restored the situation to the first situation, where the history is frozen at 25th of January and does not update.

Asked by dogmar45 1 year ago

Last reply by cor-el 1 year ago