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Firefox 78.15.0esr (64-bit) constantly crashing on Mac El Capitan when I try to attach an image

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!! Every time I want to attach/insert an image (on many different sit… (read more)

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!!

Every time I want to attach/insert an image (on many different sites/platforms/apps) it freezes ~ I have to shut down and start again, losing whatever I have been working on. I have uninstalled and reinstalled a few times and have checked ~ all is up to date.

Any advice would be greatly appreciated!

Thanks a mil!

Asked by lee65 1 year ago

Answered by cor-el 1 year ago

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Clearing Cache

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and onl… (read more)

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and online. A few times the 2.0MB cleared on its own but then immediately reappeared. This problem started happening around six weeks ago. I checked the cache folder and nothing appears there but when Firefox is open it always shows 2.0MB of cache and it won't clear.

Asked by famco4 1 year ago

Last reply by famco4 1 year ago

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Contact mail to mozilla developers/support team

Good day, first of all I'd like to appologize because I cant seem to find any dev/support email on the main website mozilla.org so I'd like to request that if possible. T… (read more)

Good day, first of all I'd like to appologize because I cant seem to find any dev/support email on the main website mozilla.org so I'd like to request that if possible. This is a long read, partially why I didnt want to discuss this here but alas I have no other choice since contanting anyone from this company was unsuccessful on my part. However, since, as I assume, the devs are hiding for reasons that should be a surprise to nobody, I'd like to point out a few problems that I have encountered with using this browser, or pretty much ANY browser in this day and age.

As you all know, browsers take up a big chunk of memory when loading multiple websites. In fact, I assume that most of you have at least 8G of RAM so you might not notice the things I will be talking about here.

The thing I'd like to talk to someone about, and I really mean someone who might be competent in solving this issue, becouse this isnt only a technical issue, but a user-ignorance-enabled-compliance issue. Recently, I have decided to secure my computer a bit more due to various cyber-threat alerts and whatnot and came across `firejail` which is a neat program to sandbox applications. I then made sure to start firefox through it. Then I went one step futher and decided that the constant swapping from having 4 tabs open and having my computer brought to a screetching halt, was enough of an issue that I finally decided to do something about it. To my surprise, firefox simply, would not start, unless, I gave it at least 2700MB of memory AND 300 (yes 300) subprocesses/forks for it to function. This problem was repated on chromium too, but I wont talk about it since this is the mozilla website. Mind you, I have an old computer with a max of 3,2G of RAM and a humble Core2Duo CPU. 99% of programs do not have any issues with my low specs, except of course, browsers in general. Now before anyone suggest I get a new computer, let me suggest something to you:

How about you learn how to fucking do your job? It isn't enough, that the wave of javascript confused web-monkeys fancy themselves as programmers of the modern age, when they need to pull megabytes upon megabytes of javascript code from 10 different sources for their hello-world grade "enterpreneur" landing pages with 10 different popups to even start considering to work on something (jQuery, React, Vue, whatever-else the f*ck you m*rons use) But we also have to deal with programs, that, for some strange reason, thing they require half, if not all the concievable resources of the machine they run on. No wonder that in todays world, people refer to these programs as malware, bloatware or spyware, depending on what the program is sending about you to servers you have no idea about, but you could get an idea if you just intercept the packets firefox is sending for example.

So, after that little went I will let you meditate on the following fact: When I run firefox with the limit of 3GB and 300 max subprocesses and open facebook, it crashes after a few minutes. LinkedIn Survives a little longer. Now that is a fact, you can test it yourself. Here is the code I use to start firefox:

firejail --rlimit-nproc=300 --nice=5 --cpu=0 --rlimit-as=3000m firefox %u

The `nice` part means to treat firefox with very low priority. This is to prevent my computer from hanging or swapping, by opening a few tabs and facebook or linkedin, and that is not a joke. I am aware that placing it so low on the prio list can cause issues but i did that after I had those issues. So no. I wont change it.

And I dont even comment on the flickering and graphical glitches that occur, simply because firefox doesnt have more than 3Gigs of address space! ITS RIDICULOUS! I wont attach any pictures as of yet, but I might in the future if you really want to see webpages just falling apart in front of you. And I mean it. ghosting characters (screen glitching/duplicating) pictures just randomly disappearing based on your mouse position (yes seriously) and then reappearing just when your cursor is in the sweet spot. Sometimes I have to scroll to find the sweet spot to see the pictures.

Now, mind you, this applies to pretty much any browser. I am just re-iterating this point because I want people who actually read this to be clear that this is more of an issue with the coding habbits people came to be accustomed to.

First question I'd like answered, besides how we got to the absolute clusterf*ck that is the modern web, how does a website, take up 3G+ of RAM? why would I need 8G of RAM just to browse the internet, when roughly 10+ years ago, I only needed 2G and that was enough to browse any website with many tabs and flash-powered videogames to run smoothly PLUS a simple 3D videogame rendering on top of that, on an intel pentium 4 or older? And 2g was considered a lot back then (maybe not exactly but you get my point). I hope I am not the only one noticing this trend. Because this is a very concerning trend. Needless to say about the countless problems people experience these days due to cyber attacks and data breaches and whatnot.

Second question is this: Is it possible, for you people at mozilla, to reduce your applications memory footprint? say, down to a few hundred. If not, I want to know why. And really explain it in detail to me, all the programming aspects of it. Because I honestly do not see any reason why a web-browser, should take up more than 1g, and that is being generous.

Third question: Will you, or anyone, ever care about fast and efficient software? You want to support people in poor countries yet you ship THIS? You want to support developing countries, when your software effectively forces them to invest in expensive machines to even browse the web? Don't kid yourselves, you arent helping anyone. If you were selling 4g i5 cpu laptops to your browser alone, I wouldnt be surprised. Because that is the absolute minimum one has to get to "check their emails" RIDICULOUS!

Fourth question: Did you ever think about how people were developing whole video-games with only a few kilobytes of ram and the games, well, worked? Your browser cant live in a low-budget environment. It wont even start. Or are we planing to send children in africa alien-ware laptops so that they can register an email address? "ooh boy it better have the newest GPU GeForce RTX 3080 TURBO X, 128Gs of RAM and i78000 with 10Thz too so that I can play me some FLASH(Unity WebGL) GAMES"

I am done with my complaint, I will be copy-pasting this to chrome developers too. I know you wont do anything about this, because if it really mattered, you would have done something about it already. And you didnt. And you wont.

Have a wonderful day.

Asked by gordon.zar 1 year ago

Answered by FredMcD 1 year ago

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Stop Files from Automatically Downloading

When downloading a file, I use to get a pop-up box that asked me if i wanted to open it or save it, and there was a box that said "don't ask me this again. I accidentally… (read more)

When downloading a file, I use to get a pop-up box that asked me if i wanted to open it or save it, and there was a box that said "don't ask me this again. I accidentally checked that box. Now every time I click on a file it asks me where I want to save it but it won't let me open it to view it first. How do get it back to the way it was?

I have tried changing my download options, I've tried re-setting the browser options. Nothing works. There has to be a way to get back to where is asks "where would you like to save" AND gives me the option to click a radial button to Open the file and view it before saving it.

Asked by pegrex 1 year ago

Last reply by Franz_von_Suppe 1 year ago

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Firefox crashes while playing video (ERS linux)

I couldn't get the crash data at all. But I managed to get this from the Terminal; [Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error:… (read more)

I couldn't get the crash data at all. But I managed to get this from the Terminal;

[Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file ./dom/media/MediaDecoderStateMachine.cpp, line 3470 Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. CPU time limit exceeded </p>

Asked by fugido 1 year ago

Last reply by jonzn4SUSE 1 year ago

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What's the difference between Session Restore and restoring Recently Closed Windows (Ctrl+Shift+N)?

Folks frequently bemoan that Firefox doesn't have the same Ctrl+Shift+T keyboard shortcut to Restore Previous Sessions that Chromium has (heck, I'm one of them), but I no… (read more)

Folks frequently bemoan that Firefox doesn't have the same Ctrl+Shift+T keyboard shortcut to Restore Previous Sessions that Chromium has (heck, I'm one of them), but I noticed that Ctrl+Shift+N will restore Previously Closed Windows. From a backend perspective, is there a functional difference between these two options? Does using the Restore Previous Sessions button in the History panel behave differently in regards to, I don't know, cookies or something? I'm a little hazy on what a "session" is and why it's important.

Asked by fiffox 1 year ago

Answered by cor-el 1 year ago

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Ebay listing

We are receiving this message from Ebay when attempting to list a product (see below). Any suggestions how to work around it please? Thank you. Did Not Connect: Potent… (read more)

We are receiving this message from Ebay when attempting to list a product (see below). Any suggestions how to work around it please? Thank you.


Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to scgi.ebay.co.uk because this website requires a secure connection.

What can you do about it?

scgi.ebay.co.uk has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Asked by nj.m 1 year ago

Answered by nj.m 1 year ago

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How do I turn OFF FireFox as Default Browser

While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked… (read more)

While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked itself in as the default browser... Since I am unable to modify that condition, is my only recourse to uninstall FireFox? Or, am I missing some secret handshake?

Asked by Shucks 1 year ago

Last reply by Terry 1 year ago

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Firefox 78 (Debian Stable) cannot access certain websites other browsers can

Hello, I'm running Firefox 78 on fresh Debian Stable installation and I cannot access certain websites. I followed step-by-step the instructions by Mozilla Support found … (read more)

Hello, I'm running Firefox 78 on fresh Debian Stable installation and I cannot access certain websites. I followed step-by-step the instructions by Mozilla Support found here, with no result. Of course, I tried completely uninstalling and reinstalling Firefox, renaming .mozilla folder to create a new settings folder, deleting .cache/mozilla etc. I use no proxy, and I can visit all those certain websites form other browsers of this installation. And I'm looking for a solution for more than 2 weeks now. Any help is welcome!

Asked by johnservetas 1 year ago

Answered by johnservetas 1 year ago

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Change primary email address on Firefox Account

I need to Change my primary email address on my Firefox Account. HOWEVER, my old MAIN email address is defunct. The servers have been shut down & I no longer have a… (read more)

I need to Change my primary email address on my Firefox Account. HOWEVER, my old MAIN email address is defunct. The servers have been shut down & I no longer have access to it. I have my secondary email attached but it will not let me change it without sending a code to my old email. PLEASE HELP!

Asked by Buddy Lee 1 year ago

Answered by Buddy Lee 1 year ago

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Transfer settings & Bookmarks to a new computer

I'd like to transfer my settings & bookmarks to my new computer & do not know how to do that. Going from an older Mac with OSX El Capitan to Mac Mini OSX Montere… (read more)

I'd like to transfer my settings & bookmarks to my new computer & do not know how to do that. Going from an older Mac with OSX El Capitan to Mac Mini OSX Monterey. I could really use the help - thx!

Asked by debsk8 1 year ago

Last reply by Terry 1 year ago

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No clear dns cache button

I need to clear my dns for a website. I type about:networking#dns. I get the hostname list but there is no clear dns cache button. I was told there would be a button. How… (read more)

I need to clear my dns for a website. I type about:networking#dns. I get the hostname list but there is no clear dns cache button. I was told there would be a button. How do I clear the dns for that website if there is no button?

Asked by eldrika 1 year ago

Answered by FredMcD 1 year ago

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I can not update from 78 to 91

DISCLAIMER: THIS HAS BEEN SOLVED! Dear Firefox Team, I have installed Firefox-ESR on my HP Chromebook 11, using linux. I saw it going slow so I searched up stuff. I went … (read more)

DISCLAIMER: THIS HAS BEEN SOLVED! Dear Firefox Team, I have installed Firefox-ESR on my HP Chromebook 11, using linux. I saw it going slow so I searched up stuff. I went to "whatsmybrowser.org", saying Firefox 78. I saw that on an article there is 91 and 95. It is 11/3/21, and no update is showing up which a help article said "On 11/2/21, users can update to Firefox-ESR version 91." I couldn't update, so I am now asking for help. Its also going VERY SLOW which I can barely run scratch, google, and even the homepage. Please give me answers so I can fix the problem. Thanks, cogithedog.

Asked by this is a display name. 1 year ago

Answered by cor-el 1 year ago

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CIRA Canadian Sheild

Hello, I just read an article from CIRA (Canadian Internet Registration Authority), dated July 8, 2021: https://www.cira.ca/blog/canadian-shield/mozilla-firefox-cira-can… (read more)

Hello,

I just read an article from CIRA (Canadian Internet Registration Authority), dated July 8, 2021: https://www.cira.ca/blog/canadian-shield/mozilla-firefox-cira-canadian-shield?utm_source=newsletter&utm_medium=organic-email&utm_campaign=FY21&utm_content=the-dot-11

In it, they write, "Mozilla is enabling CIRA Canadian Shield as the default trusted recursive resolver (TRR) for Canadian Firefox users." I'm such a user. I also know *just* enough about the vast electronic highway system called the "Internet" to know I need safety and security measures in place.

I'm using FF 78.12 on MacOS Sierra.

I thought I'd see if CIRA Canadian Shield was the default proxy by going to Preferences > General > Network Settings. "Enable DNS over HTTPS" is selected, and the default provider is "Cloudflare." I clicked the drop down menu to see if CIRA Canadian Shield was offered as a selection. Alas, it is not. So, I selected "Custom" and typed in "CIRA Canadian Shield" (without quotation marks) and pressed "OK."

My questions are:

1) Is Mozilla enabling CIRA Canadian Shield by default as suggested in the article? 2) If so, why is it not indicated in the drop down menu? 3) Have I enabled CIRA Canadian Shield by typing it in the name as a custom proxy server?

Thank you for your help in advance. Please note, I have a rudimentary understanding of how this all works, so your simplified and somewhat non-technical answers are appreciated.

Asked by IngT 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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No toolbar - the upper menu bar the should say "firefox"

All my other applications and browser apps show a "toolbar", the uppermost edge of my screen, with "Firefox" and bookmarks, etc. It is just gone. I can't figure out why i… (read more)

All my other applications and browser apps show a "toolbar", the uppermost edge of my screen, with "Firefox" and bookmarks, etc. It is just gone. I can't figure out why it is not showing up or available. I am not in full screen mode, although that hides the bar on top also. Mac OS 10.11.6, preferences says latest available update, although I cant tell because I can't set the "About" Firefox button.

Asked by davidsamish 1 year ago

Answered by cor-el 1 year ago

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Firefox inconsistent, Session leaks data.

By fixing the very first option you come across as soon as you go into General Under "Startup" The setting called "Restore previous Session" Usually, a checkbox, is a … (read more)

By fixing the very first option you come across as soon as you go into General Under "Startup" The setting called "Restore previous Session"

Usually, a checkbox, is a boolean ON OFF.

Once more, this leaks data. For instance, logging into my webmail rebooting the machine, next time i launch firefox it spawns the same session again. This contradicts with the very first option under "General" -> Startup

If this was a public machine, some one would now have access to my email.

It seems that this is OS specific. But really, i don't care. My complaint stays the same. The option is broken, and firefox leaks data therefor. I no longer trust Firefox. This sort of stuff is not done deliberately.

Once more. perhaps bit logic is too complicated for you UI designers and a quantum gyro is more to your liking? Cause this is NOT normal.

Asked by syncsync 1 year ago

Answered by syncsync 1 year ago