Showing questions tagged: Show all questions

when openinig firefox the logo is displaying like something

the browser is crashing and its taking too much memory and storage even though I have minimized memory usage through about:memory>minimize memory usage but no use afte… (read more)

the browser is crashing and its taking too much memory and storage even though I have minimized memory usage through about:memory>minimize memory usage but no use after few days it the logo is not displaying its displaying like in the figure attached and another thing is its taking tooo much time to open browser and also to load the page even though the net speed is good

Asked by luckyjuly1947 2 hours ago

Last reply by FredMcD 1 hour ago

  • Solved

Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (read more)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Asked by Col 4 months ago

Answered by Col 4 months ago

Firefox no longer allowing me to access some log in windows eg PayPal

I hardly know how to describe the problem I've been having but I'm fed up with it! Just now I was in a site to purchase an item and clicked to go through PayPal. I could … (read more)

I hardly know how to describe the problem I've been having but I'm fed up with it! Just now I was in a site to purchase an item and clicked to go through PayPal. I could enter all my log in details for PayPal but it would not open the PayPal site. This has happened every time I've tried to use PayPal lately. I then have to go and use Edge and do my purchase through there, no problem at all.

Often when I've tried to open a log in window that opens in a separate pop up style window, that window will only open as a tiny window in the top left corner. I have to drag the bottom and sides to get it big enough to fill out. Then when you enter that info ready for the next section, it reverts right back to the tiny window once more. I've done all sorts of things in my settings and mostly no change. I did however get the bank log in window to stop doing it and work properly.

Another issue is the correct time for me here in Aust is no longer being recognised in some cases. One is the Track My Hours App. I enter 'Start now' and it says 6:55 AM when it's actually 4:55 PM on my computer clock! It is not the App as I now use it in Edge as well and it is fine there. I never used to have this problem with the much earlier versions of Firefox, it only started a month or so ago when I got a new computer with the latest version installed, at that stage I think it was 72 and I had other problems as well that finally got sorted.

I really want to continue using Firefox but can't do so with several sites and then waste a lot of time swapping over to another browser. I have version 83 now.

Can anyone please help!!! Thanks.

Asked by CH 2 days ago

Last reply by CH 1 day ago

  • Solved

FireFox becomes slow; restarting Firefox fixes problem. Why?

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately. Example, I was just … (read more)

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately.

Example, I was just loading the same page repeatedly because of some work I am doing. After about 15 minutes of slow response times, I restarted FireFox and immediately, the page loaded very quickly as usual.

You can see the page where this was occurring at this url: https://legacy-systems.biz/demo/demo.html

Any information etc. would be appreciated immensely.

Asked by Carla Rogers 4 months ago

Answered by cor-el 3 months ago

Edit Geo-location data - Location Permissons table

Trying to access https://www.locast.org. but my location is blocked. I want to add\change\edit a permission for the above website to allow. I have previously blocked … (read more)

Trying to access https://www.locast.org. but my location is blocked.

I want to add\change\edit a permission for the above website to allow.

I have previously blocked requests for my location in Permissions => Location => Settings. I have now unchecked this. I have deleted the relevant cookies using the sites shield menu. I am unable to get the site to prompt me to allow location nor can I manually add the site to the in Permissions => Location => Settings.

I expect this to be in about:config but no idea where.

How can I correct this?

Asked by RangerZ 3 days ago

Last reply by RangerZ 3 days ago

Disable annoying update reminders

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminde… (read more)

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminders and it's interfering with my work flow. I understand the need to keep software up to date as often as possible but this has now got ridiculous, and I am on the verge of changing my default browser from Firefox to Safari, Chrome or Vivaldi. Please stop forcing every little tiny update onto your users!

Or is there some sneaky little way I haven't noticed under Preferences which already does enable me to do this?

Asked by cliff.douse 4 days ago

Last reply by FredMcD 3 days ago

Fiirefox

How to open a link from a search page in a new tab? A pain going back to search page to get another link. Sometimes I want 2 or 3+ links open & can't do it unless co… (read more)

How to open a link from a search page in a new tab? A pain going back to search page to get another link. Sometimes I want 2 or 3+ links open & can't do it unless copy the address & paste in a blank tab.

Asked by Clement 4 days ago

Last reply by cor-el 4 days ago

Unable to install

I have been trying to install Firefox on a Windows computer running Windows 10 Pro. I have two users on the computer. I have installed Firefox successfully on the main us… (read more)

I have been trying to install Firefox on a Windows computer running Windows 10 Pro. I have two users on the computer. I have installed Firefox successfully on the main user but every time I try to install for the second user, it does not install. it says it failed and leaves a strange icon on the desktop which, when I click, it deletes the file. I am not sure why. I have installed the same on 11 other computers with two users and no problem with those ones.

Asked by susie9 4 days ago

  • Solved

Firefox refreshed/update and deleted all my passwords, cookies, links everything!

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folde… (read more)

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folder on my desktop with all my data :( I'll wait for feedback. Thank you!

Asked by ruana.m7 5 days ago

Answered by jscher2000 5 days ago

FireFox lockups

No matter what version of FireFox i use it constantly lock`s up , freezes. Nothing works to resolve the issue, restarting the desktop, refreshing the desktop. The only t… (read more)

No matter what version of FireFox i use it constantly lock`s up , freezes. Nothing works to resolve the issue, restarting the desktop, refreshing the desktop. The only thing i can do is kill the process or reboot but the problem just keeps coming back without fail. I`m using deb 10.6 with a dell i5 4th, gen with plenty of ram and hdd space, it`s a new install at that only about a week old. I have noticed this has been a problem with FF ever since i started using it many years ago.\ The others are all the same, it seems that people and companies don`t take much pride in their work anymore. You see this everywhere not just with FF.

I also noticed that when "Share Data" is checked Wikipedia is mentioned, this site is so subjective it is not allowed to be used by any University student for research so why it it doing being used here ? The other problem is if plugin info can be seen and recorded why are extensions allowed in the store that supposedly block this info from being collected when they don`t work, this feature proves it, if it's supposed to be blocked then it would not be published in the form even after clicking "Share Data" clicking anything is irreverent it should be blocked no matter what.

Asked by Adam 2 weeks ago

Last reply by FredMcD 5 days ago

pkcs11 "unable to add module", spanish dni

Some time a go I've configured access to the smart card in the Spanish id card in Firefox, and it work. But I'm recently trying to use again and it doesn't. I'm in a Debi… (read more)

Some time a go I've configured access to the smart card in the Spanish id card in Firefox, and it work. But I'm recently trying to use again and it doesn't.

I'm in a Debian 10 with the libpkcs11-dnie installed (with its dependencies) and I've set it up in a firefox-beta. Is where I've added months a go the module (/usr/lib/libpkcs11-dnie.so), then I had logged in and saw the certificate in "Your Certificates".

Since then many updates came but I didn't need again to use this card. I'm trying it now that firefox-beta is 82.0 and the "log in" button is never enabled.

When I've tried with another firefox, for example the esr (78.3.0esr) coming with debian, I have to add this module as it wasn't there. I've clicked "Load" and fill the form with "module name" and "module filename" (the same file that I've mention before) and when I click 'ok', I receive an alert "Unable to add module". Same experience with firefox-stable (81.0.2) and with firefox-devel (82.0b9).

I don't even know if the issue comes from firefox. Is there a way to debug further the origin of this alert message or why this is not being recognized by the application?

Thanks

Asked by srgblnch 1 month ago

Last reply by srgblnch 5 days ago

  • Solved

Autoplay not always blocked

Firefox 78 sometimes fails to block autoplay, e.g. scrolling the front page of reddit.com or a subreddit will intermittently show videos playing. This worked in 77. Some … (read more)

Firefox 78 sometimes fails to block autoplay, e.g. scrolling the front page of reddit.com or a subreddit will intermittently show videos playing.

This worked in 77. Some about:config entries I'd swear were set in 77 have vanished; I tried adding them manually, but the autoplay blocking is still hit and miss.

Also, not sure if Troubleshooting Information uploaded successfully or the page broke (see screenshot).

Asked by Jens Lyn IV 5 months ago

Answered by Jens Lyn IV 5 months ago

Restore open tabs due to loss of power - MacBook Pro

Firefox unexpectedly quit, open tabs lost when MacBook Pro's charge died. After charging, did restart since Menu button to access History was missing (only menu bar visi… (read more)

Firefox unexpectedly quit, open tabs lost when MacBook Pro's charge died. After charging, did restart since Menu button to access History was missing (only menu bar visible). It returned, but unable to restore closed tabs (as I've done in the past) - History shows it to be "empty." I've spent hours searching Mozilla Support...can anyone please help? These 8-10 tabs must be somewhere!

Asked by DriskillMoody 6 days ago

Last reply by Shivarama 6 days ago

  • Solved

All http sites are redirecting to https and display "potential security risk ahead" error

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential … (read more)

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential Security Risk Ahead" error. I could not know how to fix this error. This is happening all of a sudden. I could not find a way to fix this error.

Asked by vpp.nagaraju1234 4 months ago

Answered by vpp.nagaraju1234 4 months ago

leboncoin bookmark

With the latest update of firefox for windows , a bookmark / search tracker has been added to firefox. It is leboncoin.fr. Please suggest ways to remove this as soon as p… (read more)

With the latest update of firefox for windows , a bookmark / search tracker has been added to firefox. It is leboncoin.fr. Please suggest ways to remove this as soon as possible.

Asked by sugarpal 1 week ago

How do I change an auto setting in my downloaded files?

Hello. I downloaded a Netgear driver update utility zip file (??) and for some reason I got confused when it said it would open it with Windows Explorer... and I decided… (read more)

Hello. I downloaded a Netgear driver update utility zip file (??) and for some reason I got confused when it said it would open it with Windows Explorer... and I decided to have it opened with Firefox instead. To add dumb insult to dumb injury, I checked the box to have downloads do that with ALL files like that going forward. If i click on that downloaded file, more than 175 tabs open up before i can make it stop. How do I undo this? Thank you kindly in advance

Asked by Marlene LeSuer 1 week ago

Last reply by Marlene LeSuer 1 week ago

  • Solved

No VPN icon shown in Firefox although I signed in.

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thin… (read more)

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thing? I went to SETTINGS and it looks like it is turned on but there should be a HELP topic for this damn thing without drilling down for over 2,000 help topics! If I cannot know 100% that it is ON and working... then I'll get my money back. I don't have TIME to fool around with BULLSHIT! Be clear. Be comprehensive. Be succinct!

Asked by dklidia 4 months ago

Answered by jscher2000 4 months ago

pre options for cookie handling

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”? Thank You… (read more)

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”?

Thank You for Your Links!

Asked by lothar.siegel 1 week ago