Firefox Support Forum

Hi,

I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg

Thanks

Print Size changed in Firefox and the printed page comes out very small. I have to set it to fill the page every time and it still does not fill the page. I do not want to have to save a file first before printing. If I use Control Print from a selected email I get an Error message. It still shows my printer window. It also comes out small when I click the Print icon in an email window. I'm leaving Firefox if this can't be fixed. I shouldn't have to work this hard or have difficulties with print settings in a browser.

Ok, I get it. Flash will be abandoned in 15 months time. Who can actually do something about this? The developers of sites that use flash. So why am I being punished? Why do I need to click 3 times additionally for something I have exactly zero, zip, null, no influence over whatsoever? Speaking about user friendliness, this is NOT it. Apart from downgrading or reverting to another browser that has not implemented this ridiculous anti-user-friendiness measure, what can I do?

I always use Private Browsing. While searching for something else, I found a bunch of files in ...\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\*. The files are mostly graphics and documents from web pages I visited. Why are they not deleted when Firefox is closed? How can I get rid of them? Are there other places I have to look for similar things?

I don't care [to take the time to find out] what's causing it; I just want to stop it. I always click "Stop it". Now I just want to avoid ever seeing it, or it would be ok to see the message for a second or so but then have FF click "Stop it".

Thank you

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to refresh the page constantly. A big problem for the night-staff, problem for the day-staff also as we keep forgeting and data is not alarming. PLEASE HELP!!

Hi... I already use Firefox with a master password to store logins... this is an inherent feature of Firefox and syncs across devices works well ... So what does Lockwise offer that is different/better? .. and why does it need an add-on to Firefox??? G.

Recently my login page for facebook in firefox has changed. The exact same url (facebook.com) in all other browsers I have (Chrome, Brave, IE, and Edge) renders a different page. I've been using facebook container plugin for quite a while but never experienced this other login page format. I disabled the facebook container plugin but still get the same result with it disabled. I typically have private mode set by default. I cleared my cache. I'm trying to think of all of the constraints that might affect this. If it's a result of my privacy settings and this isn't atypical, then I would like to know. Otherwise, I'm puzzled by the difference. Thanks for your time!

On some sites, the video controls flash intermittently while playing. On one in particular - theguardian.com/uk - embedded video content will not play. The sound will, but the picture won't. I've done seemingly everything - disable hardware acceleration, messed about with tracking, blocking, permissions, extensions, plugins, reset that site, refreshed Firefox. Nothing works. I've been using Firefox happily for over a decade, but this is severely testing my faith and allegiance. I'm using a 2019 Mac, but Apple say it's not their problem. The protracted steps I had to take to even get to this page on this forum have seriously tested my patience. Please, Firefox - how can I fix this?

firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to resolve the issues? I have tried system restore but that does not work either

when I type the number 9, the underscore symbol appears. The underscore symbol also replaces the number 9 in websites: ex: 2019 Season will read 201_ Season

I noticed this a few days ago when I checked the balance on one of my accouts. The number 9 was replaced by an underscore symbol.

I have no idea how or why this suddenly happened.

Help!

For about 20 years I've used Outlook for mail and Firefox for browsing. Prior to a couple of weeks ago, when I clicked on a hyperlink in an email message, a FF tab would open for the page. Then, it stopped working. When I change my default browser in Windows Settings, Chrome works; Edge works; Firefox does not

Hello! CCleaner accidentally deleted not only cookie-files of Firefox, but all the history too. I've tried to recover the "places.sqlite" file with such softwares as Recuva and HstEx, but it didn't find the "places.sqlite" anywhere on hardrive, including the Mozilla folder in AppData. Is there any way to recover history? For example, with Firefox account synchronization.

I'm having problems logging into my Gmail account as well as Fiverr. When I login, nothing happens. The page only refreshes. And now with Gmail, I get an error message telling me the page is "inaccessible". I refresh and can login.

What I have to do in order to login to both, is manage data, and eliminate cookies related to both accounts. Then I can login, but first have to go through an authentication process. It stinks. Does anyone have ideas on how to fix this?

Thanks

After my computer lost power due to a selective power failure (we are not currently sure whether it was a blown fuse or something else), we Rebooted the computer after connecting the power cable to an outlet that works. Currently power is still of at both the original outlet, and several other outlets in the area, as well as a selective area downstairs.

Upon booting up Firefox (I have it set so that it will reopen any tabs I was viewing upon shutdown or restart or crash) I noticed that it was taking longer to load than usual (even accounting for the large number of tabs I constantly have open), and then after it had loaded that I could not access any of that tabs. I can click on them, and they will be highlighted if moused over, but the only thing that shows is a white screen for the actual site. I have included a picture of this. I have come to the conclusion that this is a Firefox error, given I was able to restart and recover all of my Google Chrome Tabs.

In addition to the Tabs not loading, Tabs to the left and right of the Tabs currently viewable are not accessible, and seem to almost not exist, if not for the lack of scroll arrows. In addition, scrolling left and/or right produces no response.

Normally I would grab the crash file and reopen the tabs from that, but I don't know whether I currently can, and current Firefox issues noted below make me leery of trying.

Upon noting that I could, I attempted to open a second Firefox session, and succeeded. However, in this session some of the same issues are occurring, mainly that I cannot search anything through the html bar, including opening websites by name (i.e. google.com produces but a blank white screen and no reaction), and there is no new tabs screen when I open a new tab (as I have set up in my settings to be the case). However, I can, for some reason, access sites from my bookmarks. The only way I was able to send this report is that Firefox automatically opened to a homepage when I opened the new session.

Needless to say, I'm rather concerned. I love Firefox as a browser, and not being able to use it is both concerning and frustrating. I hope to hear from you soon to resolve the matter.

Many Thanks.

P.S. If it at all helps (please disregard if it doesn't) the symbol that looks like a multi-forked branch on the modem is dark. I unfortunately do not know what that means.

I'm getting a message that says "Sorry we've locked your account" because I didn't hit the email verification link but I never received it. Is there any way to request a new one?