Showing questions tagged: Show all questions
  • Archived

Why does the 1st tab I try to open not open BUT every new tab I open there after works?

Since this last update to 66.0.1 the first tab I open does not load. Every new tab I load thereafter loads perfectly. I do not use any social media at all or any other … (read more)

Since this last update to 66.0.1 the first tab I open does not load. Every new tab I load thereafter loads perfectly. I do not use any social media at all or any other apps at he same time so it's not interference from another app.

Why does this happen and what's the work around??

Asked by Ted.T 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Videos on some websites wont work but do work with Chrome?

W7. Firefox 66.0.1 Livestream video from some free livestream websites (sports) will not work with Firefox but will work with Chrome. In other words, when the video stal… (read more)

W7. Firefox 66.0.1 Livestream video from some free livestream websites (sports) will not work with Firefox but will work with Chrome. In other words, when the video stalls on FF, I copy and paste into Chrome and it works. I've tried all the usual; disable ABP, unblock trackers, clear cache, and not using and AV. I have Lenovo laptop and Thinkpad, results are the same on both, failure to get a working video with FF on some websites.......but not all, videos will work on some websites. Thank you

Asked by CANDLEWYCK91 2 years ago

Answered by cor-el 2 years ago

  • Archived

After updating to Windows 10, Firefox is drawing boxes around and highlighting areas of the contents of web pages. How do I get rid of this??

The question pretty much says it. Updating my OS to Windows 10 has changed the formatting of ALL web pages, outlining some content in boxes and highlighting other content… (read more)

The question pretty much says it. Updating my OS to Windows 10 has changed the formatting of ALL web pages, outlining some content in boxes and highlighting other content (columns in email server). I REALLY looks "clunky" and ugly. How can i get the old page formatting back? I'd include photos, but it doesn't show up in screenshots. Also, the logos for my various shortcuts aren't appearing on my home page, like they were before. Images of Facebook disappear when I float my mouse over them. I'll bet there's more, but that's all I've found so far...

Asked by DustInTheWindAZ 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox hangs in Private mode and can only be closed by clicking x on the taskbar icon

For the past few months, I've had a problem with Firefox frequently freezing in Private mode. It happens on a variety of sites, but especially those with videos that migh… (read more)

For the past few months, I've had a problem with Firefox frequently freezing in Private mode. It happens on a variety of sites, but especially those with videos that might be using Flash - I have allowed Adobe Flash on the sites it most often affects but it still happens. The window does not respond to any controls and the only way to close it is to click the x on the taskbar icon. The problem has got much worse since the latest update: today I can hardly do anything in Private mode,

Asked by Andrew.Hirst 2 years ago

Last reply by Andrew.Hirst 2 years ago

  • Solved
  • Archived

After 32 bit to 64 bit upgrade, Firefox ICON is gone from start menu

I moved my old Firefox from XP PC to Windows 10 PC, got the bookmarks (etc) and then followed the article in the support forum to upgrade from 32 bit ESR to 64 bit versio… (read more)

I moved my old Firefox from XP PC to Windows 10 PC, got the bookmarks (etc) and then followed the article in the support forum to upgrade from 32 bit ESR to 64 bit version, 66.0.1. Firefox works perfectly, from desktop icon, but there is no mention or icon in the start menu. When I right click the desktop icon and click on "Pin to Start menu", a blank box appears on the large start menu with W-308046B0AF4A39CB inside the box. Clicking on the box does not work. Using firefox from the desktop icon works perfectly

Asked by tidwood 2 years ago

Answered by Wesley Branton 2 years ago

  • Archived

В новой вкладке пусто(белая вкладка, как пустая), в настройках новой вкладки нету меню по настройки вкладки, задана домашняя страница а выглядит как пустая.

В новой вкладке пусто(белая вкладка, как пустая), в настройках новой вкладки нету меню по настройки вкладки, задана домашняя страница а выглядит как пустая. In the new… (read more)

В новой вкладке пусто(белая вкладка, как пустая), в настройках новой вкладки нету меню по настройки вкладки, задана домашняя страница а выглядит как пустая.


In the new tab is empty (the white tab is empty), in the settings of the new tab there is no menu for setting the tab, the home page is set and looks like empty.

Asked by andrey12nick 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How do I get URL/menus to quit opening randomly?

Hey there! I've been struggling to solve this problem. Basically the dropdown URL, 'Remember this password' popup and menu list sporadically open while using Firefox. It … (read more)

Hey there! I've been struggling to solve this problem. Basically the dropdown URL, 'Remember this password' popup and menu list sporadically open while using Firefox. It usually starts after I've clicked on the menu/typed in a URL etc. These menus hang on the screen after Firefox has been minimized as well.

I've tried Safe Mode, disabling plugins and refreshing Firefox, none of which have worked.

Any help with this would be much appreciated!

I've attached a screenshot of the URL/menu hanging on the screen after Firefox is minimized.

Thank you.

Asked by riq_24 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

No audio from Firefox despite functioning elsewhere.

Windows 10 Home - Firefox Quantum 66.0.1 I have full functionality of my audio everywhere except Firefox. The issue exists across all websites. I see audio levels on… (read more)

Windows 10 Home - Firefox Quantum 66.0.1

I have full functionality of my audio everywhere except Firefox. The issue exists across all websites. I see audio levels on Windows mixer from Firefox, but nothing comes through the speaker. I also tried headphones.

I have tried the following troubleshoot methods with no success.

1) Muted tab? No. 2) Bad add-ons and extensions? No. 3) Reinstalled Firefox 4) Enable/disable hardware acceleration. 5) Troubleshoot Audio Devices

Asked by fever812 2 years ago

Answered by fever812 2 years ago

  • Solved
  • Archived

Firefox keeps crashing and I did not have this problem with previous computers

Firefox keeps crashing, sometimes its individual tabs and sometimes its the entire browser. https://crash-stats.mozilla.org/report/index/38d9c10a-bd67-4ba5-a344-5d8a80190… (read more)

Firefox keeps crashing, sometimes its individual tabs and sometimes its the entire browser.

https://crash-stats.mozilla.org/report/index/38d9c10a-bd67-4ba5-a344-5d8a80190323 https://crash-stats.mozilla.org/report/index/01413744-e10f-4953-a1c2-e80200190323 https://crash-stats.mozilla.org/report/index/1a8a9124-cd18-454d-8113-0b9020190323

A few of the crash reports above, please let me know if more is needed. It has crashed at least 20-30 times.

Asked by dark_blade 2 years ago

Answered by dark_blade 2 years ago

  • Solved
  • Archived

I just updated Firefox and lost things I use, how do I go back to the old one?

Hey.................I'm an old guy struggling with technology but after this latest "refresh" I get a new info bar at the top that is of no use to me but I'm missing the … (read more)

Hey.................I'm an old guy struggling with technology but after this latest "refresh" I get a new info bar at the top that is of no use to me but I'm missing the ability to readily print from internet sites and my email. I just want my old Firefox back that didn't mess all this up AND I have limited ability to follow some massive list of instructions. I have already deleted the "old files" which I have done for years because I saw no need. In this case NEWER was not better and this is very distressing, just leave well enough alone..................who thought up this change should be taken out back!!

Jim Peterson Charlotte, NC

Asked by nambujim 2 years ago

Answered by jscher2000 2 years ago