Firefox Support Forum

Yesterday I had to reinstall Firefox as it did not exist......completely gone.....so I did a new install

Now the issue is and has been is I load Firefox and sometimes I cannot even access anything from the address bar it just sits there.

Its kinda hit and miss I can click on a tab and sometimes my favs are there and its all good. Seems like its doing its own thing..........no no we dont want that :)

What are your suggestions?

Thanks, Natalie

I get this crash message every day on the same website. Some days I get it more than once. Today I have received it three times in the last hour. This is an important site. It is the website of the largest circulation newspaper in my state. I check it every single day for statewide news. Why cannot Mozilla fix this problem that has been ongoing for many months? Please stop telling me that you can help, and actually fix it.

I just upgraded to Firefox 63.0.3. Now when I open pop-up windows, they appear, but the content is confined to the top left 1/4 of the new window, and cannot be resized to fill the window. If I try to resize the content, it only enlarges within the 1/4 of the window.

I tried:

1. Open in safemode, with all extensions disabled. No change 2. Delete xulstore.json - worked ONLY ONCE. After that, no change. 3. Changed about:profile dom.disable_window_open_feature.resizable -> " from "false" to true" - no change. 4. Downloaded and installed firefox again - no change.

I am not sure what else to do.

I am having problems connecting to websites that originate from an email click. Which settings should I change to correct this? (ie, I have no proxies or firewalls set up). And, these connections work fine in other browsers, so I am sure it's just a security setting somewhere in Firefox.

Thanks for any help.

My home page is set to my providers email, when I open FF it also opens a page I posted on at Bleeping Computer. If I kill the extra and again click the home icon it opens a second mail account page and the one from Bleeping computer. I removed FF and reloaded problem still exists.

Thanks in advance for your help!

Please note I started to do this on my tower then realized the shared data would not be of help to you, this is from the problem laptop.

Phil Ashley

unfortunately, i closed my browser this afternoon, was greeted with the warning in my question, and when i reopened the browser, it did not relaunch my tabs as it is supposed to do (i did not have internet when i closed, but did when i reopened less than 1 min later). as an added bonus, that window was not in my recently closed windows nor in my user profile folder. this rather sucked for me as i had 500 ish tabs open, many needed as references for some research I'm currently in the midst of. on the bright side, my most recent update was a little over a week ago, and i had most of the tabs open at that time. i was able to restore them using the update session file in user profile folder and the following site https://www.jeffersonscher.com/ffu/scrounger.html and then supplement the rest via my browsing history.

Here is where the question comes into play.

I've always had the restore previous window option checked, yet I still received the warning, and that IS the settings i would like. i want to be warned, and i want it to resume when i open. strangely enough, even though i got the warning when i closed and encountered the issue (along with every other instance in the past couple years), i cannot get my window to prompt me with the warning except under one condition. if i have more than one window open it will still ask, but this was rather anxiety inducing because i had just manually restored about 250 tabs.

i know i'll probably get a few responses saying i need to uncheck the restore previous window option at startup, but i do not accept that conclusion, through example I've had both function simultaneously, so i am asking for a solution that allows me to both receive the warning, and relaunch the tabs at startup. i know this is possible, and this is also evident from the fact that if i have multiple windows open, make sure they have at least 2 tabs, and attempt to close, i still get the warning.

i've checked about:config and made sure the warning was set to true, which it was. also, while my main intent is to get the warning dialogue fixed, i wouldn't mind getting an answer as to why my window was lost entirely to begin with. *edit* i did have a private window open when i attempted to relaunch the standard window, while my testing shows it won't relaunch the tabs ( which is both a new phenomenon and also in disregard for the settings of "restore previous session") it DOES keep this window under the recently closed windows.

FF opens on log in and then loads two pages, one email address and then The Weather Channel site, in that order. The email address is: http://mail09.sm.ihg.com/t/gcH1AAibGiGLJTyBAFPNfDHJqBBJ0baZ8M-TIRsaaaaURvBN1MAYwaa?l=EwC0Ay8wB%7Eamp;V=RGPF8yB0D%7E25w84WEK2aL.V6b%7Eamp;d=Nj%7Eamp;5=%7Eamp;j=mf-cK%7Eamp;B1.8u9t%7Eamp;-Fz.Cv8v%7Eamp;ke_uek%7E25vL6uSqd-_-XJM_8TG_bJQ8_KO_As909s9y-_-cKMF-_-

The other is a Sterling, VA 10-Day Weather Forecast - The Weather Channel | Weather.com FF is not in the startup menu, nor was it running when I restarted the machine. I've cleared my cache and cookies and even took the time to remove and reinstall FF. Please advise if you've any idea what's going on. I'm about to go through remove and reinstall again, but it's possible I'm getting the problem back through "synch"

I note that I'm also getting a Symantic request to change my settings although I'm apparently up to date. I don't know if this is related. The troubleshooting information is based on the second activation of firefox, not the initial "auto-start" that I'm worried about. I can resend that if you want. If I have some sort of malware, its involving Firefox and may be reestablishing itself throuth the "mail09" address. Thanks in advance for reading this, even if you have no advice after doing so.

Every since the most recent Firefox update, Facebook Birthdays are missing from the column to the right of my Facebook Newsfeed. Birthdays do show up when I use a different browser, so it seems to be a browser issue. How to fix?

Several times, 3-4? when updating my iphone, I have ended up with lakador on the MacBook Pro that I use. Every time it appears to be from or through the App Store, which I have always assumed was trustworthy. Every time I've done it using the iphone as the internet source, the phone update was not successful, but I ended up with lakador on the computer. When I used the public library as an internet source, the update was successful, but I again ended up with the lakador virus. When I look at Firefox preferences, it would seem that I should be notified that an untrustworthy malware was associated with the download, but that didn't happen. Thanks

Hello, since I updated to Firefox 63.0.3, my extensions have constantly stopped working every time I restart Firefox, resulting in me having to delete my extensions files to reset the extensions registry. How can I stop my extensions registry getting corrupted?

Hi Everyone,

I currently have what we all hate -- an intermittent problem.

Occasionally, (variable between 6 times per day or once per week/fortnight) when my machine has been switched on for one to ten hours, and often when it has not been active for a period of time (although background tasks such as backup can be running) -- as I take the mouse and (a) click to start FF from cold, (b) click to start a Toolbar item in an active FF, or even (c) click to minimise FF in readiness to start a different programme -- the screen goes black/blank and the system closes down into restart (Start Windows Normally option). The restart is usually trouble-free and the "new session" might then go on for hours/days without similar crashes.

There is never any visible/audible warning, neither do I believe there is any "commonality" in events leading up to the crash.

My system is based on an Intel i5-6600 Quad pro., has 32GB RAM., Asus-H-170M Plus Motherboard., Win 7 Ultimate 64 bit (SP1)., C:\ is Samsung EVO SSD 512GB and there are seven other HDD's providing a potential capacity of 30TB -- no drive has less than 50% Free Space available.

FF is Quantum, version 63.0.3(64bit) AV and Firewall is G Data Internet Security version 25.5.1.21.

I'd appreciate hearing from anyone who has had similar experiences or, better still, solutions.

Thanks,

Ian

When using Google (.com or .co.uk) as my search engine it takes a long time to load and display results. Chrome searches and displays results almost instantly. What is causing this slow down? Let me know if you need any more details.

Google.com gives me this error:

The owner of www.google.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

Can't Add Security Exception in Advanced for some bullshit reason that I don't know and when I do click Advanced, this is what it gives me: https://www.google.com/

The certificate is not trusted because it is self-signed.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:

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I have the option "Restore previous session" enabled, and the option "browser.tabs.closeWindowWithLastTab" true. With these options set, when I close the final tab, the Firefox window closes as expected. However when I re-launch Firefox with the desktop icon, the last closed tab opens itself again. Instead, there should be a blank/home tab open. Since I closed the *tab* and not the * window*, the "previous session" should be empty. Is there any way to enable this behavior?

Unable to use online banking website. I can log in fine, but get logged out automatically as soon as the page loads. Only happens with this one website. Able to access it with IE. Already tried clearing cookies, no luck.

Linux Mint 19 Cinnamon 64 bit, Firefox 63.0.3 64 bit.

My spell checker seems to insist on British spelling and not English - U.S. I have insured that my Linux is the correct language and that my FF has the correct language and dictionary. Sill it wants me to spell color vs colour on Facebook and I am not sure where else. Now what?

Thanks..

our website needs certain settings to be as it is set and hence want that no user can make changes to config or Firefox settings even unintentionally. How can I lock all the settings as they are right now. I check we can lock the config but they are way too much, can we lock everything as it is

This has happened and I have reinstalled firefox 3 times. Still no luck:

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ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1542407644 DOMIPCEnabled: 1 Email: chia6000@yahoo.com FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1541193066 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 GL Layers? GL Context? 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