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Amazon DRM Error

Windows 10 had an update, I reverted the update, and now for Amazon specifically, and on Firefox only, I cannot play prime videos. I get error 7235 which is digital right… (read more)

Windows 10 had an update, I reverted the update, and now for Amazon specifically, and on Firefox only, I cannot play prime videos. I get error 7235 which is digital rights error. Basically it cannot see the add-on "Widevine Content Decryption Module". I've tried restarting PC several times, 4 different version of Firefox from 63-68 (currently on version 63). Tried uninstalling completely and reinstalling Firefox. I prompted Widevine to prompt when used and when I played a Amazon video, it DID prompt me, but still gave me the error.

Tried contacting amazon support but they just gave me the basic troubleshooting and had no luck. Any ideas are appreciated!

Asked by Turbow5 2 years ago

Answered by RobertJ 2 years ago