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Firefox Crashes

Every version of Firefox since 62.0.3 has been unstable on my system to the point of being completely useless. The crashes I suffer from were clearly introduced in the tr… (read more)

Every version of Firefox since 62.0.3 has been unstable on my system to the point of being completely useless. The crashes I suffer from were clearly introduced in the transition from 62.0.3 to 63.0, because every version from 63.0 to 70.0 has been unusable, and every time reverting to 62.0.3 gives me back a working browser. (By 'unusable' I mean crashing literally within a few seconds of starting up).

However, 62.x is now so ancient that if I can't have a working version of Firefox soon I will have to give it up in favour of something more modern and secure!

Please can you investigate and fix this issue!

Asked by Ian 12 months ago

Last reply by smihiran98 11 months ago

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What *exactly" does "Firefox is being updated by another instance" mean?

I *interpret* it to mean a release update is being pushed to me, without my explicit permission, because I've recently seen updates pushed without permission. Currently a… (read more)

I *interpret* it to mean a release update is being pushed to me, without my explicit permission, because I've recently seen updates pushed without permission.

Currently at 62.0.3, not interested in updating to 63+ until update behavior is properly fixed or clarified.

Settings: "Check for updates but let you choose to install them" but it *appeared* that 63 (or something??) was being pushed without explicit permission; is that expected?

I hope Mozilla recognizes some people (myself included) interpret that behavior as similar to malware (or perhaps just weak documentation). although I'm sure that was not the intent!

So, for documentation purposes, what *exactly" does "Firefox is being updated by another instance" mean? A new release is being force-fed (as opposed to "offered")? Or were you trying to send an incremental (e.g. bug-fix) update?

  • Something* seemed to be pushing something (63 I assume) to me without my authorization; I ignored it, pending clarification.

Asked by BillM 2 years ago

Answered by jscher2000 1 year ago

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Firefox doesn't show Youtube as it is, but only a blankspace! HELP ME PlEASE.

Firefox can't show the youtube structure, and show only a blank space! It is really annoying. I have tried every thing; updated my flash, cleared all of my cash, cookies … (read more)

Firefox can't show the youtube structure, and show only a blank space! It is really annoying.

I have tried every thing; updated my flash, cleared all of my cash, cookies and history.

Nothing works! Other Web browsers show the youtube perfectly, I don't want to switch to another web browser, please help me!

Asked by thenegarian 2 years ago

Answered by McCoy 2 years ago

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How do I stop search suggestions in Windows 10

I use private browsing in Windows 10 on my laptop. I have unticked the Provide Search Suggestions and the boxes underneath but I still get a blue box under the address ba… (read more)

I use private browsing in Windows 10 on my laptop. I have unticked the Provide Search Suggestions and the boxes underneath but I still get a blue box under the address bar repeating what I type. Then a white box appears under that with the same info. Extremely annoying. How do I stop these suggestions appearing? Thanks.

Asked by fergus0n 2 years ago

Answered by cor-el 1 year ago

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Is anyone else experiencing extreme slowness loading pages since upgrading to Firefox 63.0?

Upgraded to Firefox 63.0 and all of a sudden started to see extreme sluggishness on every website I visited, especially Facebook, YouTube and some auction sites. I played… (read more)

Upgraded to Firefox 63.0 and all of a sudden started to see extreme sluggishness on every website I visited, especially Facebook, YouTube and some auction sites. I played around with the security settings, because this is what I saw changes in from my previous browser version to this new one, and that did not correct the sluggishness. I removed 63.0 and went back to my last browser 62.0.3 and bam, sluggishness gone. What changes were made that could have made this occur?

Asked by musicmaker004 1 year ago

Last reply by Pushmataha 1 year ago

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I refreshed Firefox and want to restore just part of my old profile; specifically, the search engine preferences that didn't carry over

after refreshing Firefox to fix a rather obnoxious problem I was having with seemingly-corrupted stylesheets (pages would load without styling, even when "View > Page … (read more)

after refreshing Firefox to fix a rather obnoxious problem I was having with seemingly-corrupted stylesheets (pages would load without styling, even when "View > Page Style > Basic Page Style" was set; clearing my browser cache didn't fix it), I noticed that while most of my settings were carried over by the Refresh Firefox feature's on-startup sequence, my search engine options were not included. Is there a specific file that stores these, or am I going to have to go back to each individual site (a total of 8-12 if I'm not mistaken) and reinstall the search engines 'manually'?

Asked by Twisted_Code 2 years ago

Last reply by Twisted_Code 1 year ago

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At the top of the Options page it says, "Your organization has disabled the ability to change some options."

At the top of the Options page it says, "Your organization has disabled the ability to change some options." What organization is this referring to? I'm at home, on a com… (read more)

At the top of the Options page it says, "Your organization has disabled the ability to change some options." What organization is this referring to? I'm at home, on a computer I bought after I retired that has never shared with anyone.

Asked by Harry Balzac 2 years ago

Answered by cor-el 2 years ago

  • Archived

Firefox shows on upper side a white field after opening Office Word Application

Dear All, unfortunately my searches on google didn't helped me to find a solution to my problem. I hope you guys can support me. I have since several months following pr… (read more)

Dear All, unfortunately my searches on google didn't helped me to find a solution to my problem. I hope you guys can support me. I have since several months following problem: When I open a Office Word document and if I open afterwards firefox the upper side is filled with a white field. So that I can't use the web address bar and the menu as well as the tabs. I figured out that the same white field happens also by Adobe Acrobat after opening a Office Word document. I updated today all my drivers including graphic drivers. Office and firefox is up-to-date. I uploaded also a picture from the mentioned white field.

Thank you in advance for your solution ideas.

Regards, GG

Asked by GGorgeous 2 years ago

Last reply by GGorgeous 1 year ago

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Firefox crashes

I have had an issue with Firefox for a while now where it will randomly crash. It will completely close without warning and does not start back up afterward. Under the ta… (read more)

I have had an issue with Firefox for a while now where it will randomly crash. It will completely close without warning and does not start back up afterward. Under the tap Help and troubleshooting information, I pressed refresh Firefox and the issue didn't happen for almost a week. The crashing is random. In addition it changed my desired search engine from google to yahoo.

Crash Report ID: 76ff87a4-d01e-468b-b1ec-d88c50181112 Signature: IPCError-browser | ShutDownKill Version: 63.0.1

I am on a MacBook Pro

Asked by croman2 1 year ago

Last reply by croman2 1 year ago

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Firefox won't load web sites when VPN being used since upgrade to macOS 10.14.

Ever since I upgraded to macOS 10.14 (Mojave), Firefox v.62.0.3 (64 bit) will not load web pages when my Internet connection is routed through a VPN, not even web sites t… (read more)

Ever since I upgraded to macOS 10.14 (Mojave), Firefox v.62.0.3 (64 bit) will not load web pages when my Internet connection is routed through a VPN, not even web sites that are very popular, such as apple.com. I have tried other browsers, namely Safari and Opera, and these have loaded the pages Firefox wouldn't without problem. I thought the problem may be privacy add-ons that I had installed on Firefox, but even disabling all three of these add-ons did not correct the problem. Loading seems to hang when either looking up the address or, if it gets that far, at the TLS handshake, if that helps anyone suggest a solution.

Thanks for any advice.

Asked by teke978 2 years ago

Last reply by teke978 1 year ago

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How do I stop FF from deleting my local storage when I close a tab (not in private window)?

I have a web page that saves some data into local storage (localStorage.setItem). When I either close the tab or close the browser, the data is removed. When I use Chro… (read more)

I have a web page that saves some data into local storage (localStorage.setItem). When I either close the tab or close the browser, the data is removed. When I use Chrome, the data is still there.

Is this normal behavior for FireFox? How can I have the data persist? Do I need to configure FireFox differently?

Thanks, -JT

Asked by jtmail 1 year ago

Last reply by cor-el 1 year ago

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bloqué par https://dtc6wskaamp8b.clounfront.net

Hi, How is it possible that this site can block my browser and that I have to go to the task manager and close Firefox? Can you tell me how I can block this site? I don't… (read more)

Hi, How is it possible that this site can block my browser and that I have to go to the task manager and close Firefox? Can you tell me how I can block this site? I don't have a virus on my computer I use Avast and Malwarebyte Premium. Thank you for your help. Regards Michel

Asked by Michel_Tanguy 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 63.0.x crashes on startup

Hi all, Just updated to Firefox 63.0.0 thru in app update and now my app crashes on startup. So thought this might just be a bug, waited until 63.0.1 was released, tried … (read more)

Hi all, Just updated to Firefox 63.0.0 thru in app update and now my app crashes on startup.

So thought this might just be a bug, waited until 63.0.1 was released, tried the update again but still crashes on startup.

Running on macOS X 10.14.1

Any ideas about what might be causing this?

All the best, Steve

Asked by ayecuramba 1 year ago

Last reply by ayecuramba 1 year ago

  • Archived

Firefox becomes unresponsive with 3 tabs open

What used to be a great browser is now a real pain. I am running v62.0.3 on Windows 7 Pro and i7 CPU. Mostly consistent is the problem when I have 3 or more tabs open i… (read more)

What used to be a great browser is now a real pain. I am running v62.0.3 on Windows 7 Pro and i7 CPU. Mostly consistent is the problem when I have 3 or more tabs open in which case FF becomes very slow or even unresponsive. I have tried uninstalling and re-installing which didn't help.

As I am developing a web application, having a good working Firefox is critical.

I have attached a Resourse Monitor capture for the CPU. If there is anything else I can provide, please let me know. Also please include a direct email address that I can respond to.

Thanks,

Ray

Asked by rayj00 2 years ago

Last reply by Pj 1 year ago

  • Archived

Browser window gets bigger each time I open it.

The browser window get 2 or 3 millimeters bigger each time I open it. It doesn't get bigger or smaller while it is open. But if close it and open it again, its slightly… (read more)

The browser window get 2 or 3 millimeters bigger each time I open it. It doesn't get bigger or smaller while it is open. But if close it and open it again, its slightly bigger bothe vertically and horizontally. Eventually it gets too big for the computer screen and I have to manually reduce it in size, and the cycle starts over again. How do I corecct this?

Asked by XakhopNarely 2 years ago

Last reply by XakhopNarely 1 year ago

  • Archived

FF keeps rendering text in BOLD instead of the font-weight set in CSS. Anyone else having this issue?

I'm having this issue in Firefox where it's rendering all of the Google fonts on two websites I've created as BOLD instead of THIN or REGULAR or whatever else they're set… (read more)

I'm having this issue in Firefox where it's rendering all of the Google fonts on two websites I've created as BOLD instead of THIN or REGULAR or whatever else they're set to in the CSS. I've found many instances online of users reporting this and similar issues over the past few years and have tried a number of solutions. Adding the following code as "extra CSS" to the Wordpress theme is the only thing that fixes it:

html { -moz-osx-font-smoothing: grayscale; -webkit-font-smoothing: antialiased; font-smoothing: antialiased; }

Yet adding this code has caused other rendering issues on the site. Both sites I'm having this issue on look fine in Chrome and Safari btw. I've troubleshooted by clearing my caches, disabling the few plugins I have installed and switched to different WP themes by different developers but the problem persists. I tried changing FF settings too... disabling plugins and add-ons, switched themes and turned off hardware acceleration to no avail. It should be noted I don't notice this on random sites I visit, just these that I've created using Wordpress. Checking another site I created by hand coding the Google fonts render fine.

Attached are two examples of the issue. First is the correct rendering, second is the incorrect BOLD rendering of the same text. Any thoughts anyone?

Asked by o-o--LOKI--o-o 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

I want to delete some saved logins but it's way too slow

I have a loooong list of stored passwords, which are synced across multiple devices. As it takes longer and longer to open/edit, I want to clean the list, but removing th… (read more)

I have a loooong list of stored passwords, which are synced across multiple devices. As it takes longer and longer to open/edit, I want to clean the list, but removing the obsolete logins takes ages.

When deleting 30 logins at once, Firefox seems stuck for about an hour. Why is that, and isn't there an alternative way to do it without removing all of them? I've also tried using Safe Mode to make sure no add-ons are interfering.

Asked by Gus8 2 years ago

Last reply by Gus8 1 year ago

  • Archived

Backed up C: drive; reinstalled Win10; how to reinstall old bookmarks

1. Needed to reinstall Win10 2. Did full backup, including C: drive 3. Reinstalled Win10 4. How do I find/reinstall my old bookmarks, which I assume are stored somewhere … (read more)

1. Needed to reinstall Win10 2. Did full backup, including C: drive 3. Reinstalled Win10 4. How do I find/reinstall my old bookmarks, which I assume are stored somewhere on the backed up C: drive

Thanks

Asked by RememberFortran 2 years ago

Last reply by jscher2000 1 year ago