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Compatibility Issue Between Firefox and Intel Evo Laptop – Need Help!

Hey Mozilla Support Community, I hope you're all doing well. I'm reaching out because I've encountered a bit of a head-scratcher and was wondering if anyone else has exp… (read more)

Hey Mozilla Support Community,

I hope you're all doing well. I'm reaching out because I've encountered a bit of a head-scratcher and was wondering if anyone else has experienced something similar.

I recently got myself an Intel Evo laptop, and while Chrome seems to be working seamlessly, I'm facing compatibility issues with Firefox. It's a bit puzzling, and I'm hoping to get some guidance from this knowledgeable community.

Here are the details of the issue:

Problem: I'm experiencing compatibility issues between Firefox and my Intel Evo laptop. The browser doesn't seem to be performing as smoothly as expected. Oddly, Chrome is working perfectly fine.

Symptoms:

Laggy performance when navigating websites. Occasional freezes and delays. General sluggishness compared to Chrome. What I've Tried: I've already tried a few troubleshooting steps:

Cleared the cache and cookies. Disabled unnecessary add-ons and extensions. Updated Firefox to the latest version. Checked for system updates on my Intel Evo laptop. System Information:


Firefox Version: 50 Operating System: window 10 I'm turning to this community in the hopes that someone might have encountered a similar issue or has insights into resolving compatibility concerns between Firefox and Intel Evo laptops. If you have any tips, suggestions, or if you've successfully addressed a similar problem, please share your knowledge!

Your help is much appreciated. Thanks in advance for your assistance!

Asked by susanconner232 6 months ago

Last reply by jonzn4SUSE 6 months ago