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I am now asked to click on a link which I am not directed to a site, why?

Should read "I am now asked to click on a link WHEN I am not directed to a site, why? Previously when I clicked on a link in my emails I went directly to the site - now … (read more)

Should read "I am now asked to click on a link WHEN I am not directed to a site, why?

Previously when I clicked on a link in my emails I went directly to the site - now I repeatedly get a message asking me to click on a link if I am not sent directly to the site.

I have two hard drives set up to act as two seperate PCs, both user Firefox as the default browser. I wonder if I have made some mistake in setting up these two accounts.

Asked by Ken231 5 years ago

Answered by cor-el 5 years ago

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Firefox crashes since updating to Windows 10

I'm using Firefox for years and never had any problem. Now I updated to winows 10 and from that day on I very often have crahses, mostly by closing firefox, but sometimes… (read more)

I'm using Firefox for years and never had any problem. Now I updated to winows 10 and from that day on I very often have crahses, mostly by closing firefox, but sometimes also during downloads and aother actions. I recreated, and deinstalled firefox as recommended but nothing changed. My last crashreport was: bp-0752ba0c-bf92-4e26-a0db-75a4f2151105

What can I do now?

Asked by woher 5 years ago

Answered by philipp 5 years ago

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A jetpack/newtab malware has seized all my newtab processing -- how can i get rid of it?

When I try to do a newtab, this thing: "resource://jid1-g80ec8llebk5fq-at-jetpack/newtab/data/newtab.html" is in control and does not display my frequently used tabs. … (read more)

When I try to do a newtab, this thing: "resource://jid1-g80ec8llebk5fq-at-jetpack/newtab/data/newtab.html" is in control and does not display my frequently used tabs. In fact, over the days, it has replaced all my tabs with tabs for sites I never visit, like Walmart, CNN, JAVA, flickr, tumblr. It also changes the edit button setting to 'class="unselectable"'. This is a huge retrogade step. How can I get rid of this malware??

Asked by billjtwosheds 5 years ago

Answered by philipp 5 years ago

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I use a USA VPN service bcuz am US expat living in Mexico, 2 stream netflix, etc, will your do not track service interfere with this?

Just want to try your do not track service, but wondered if it will interfere with the paid US VPN service I use to get USA versions of NEtflix, stream Masterpiece, etc. … (read more)

Just want to try your do not track service, but wondered if it will interfere with the paid US VPN service I use to get USA versions of NEtflix, stream Masterpiece, etc.

Thanks in advance for any help

Asked by imfaithy2 5 years ago

Answered by philipp 5 years ago

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All text unreadable when I start Firefox

When I restart my Windows 7 system and start Firefox for the first time of the day, all of the text is unreadable, like if all letters of words are compressed into one sp… (read more)

When I restart my Windows 7 system and start Firefox for the first time of the day, all of the text is unreadable, like if all letters of words are compressed into one space. This includes tab names and website text. I think screenshot explains this better. When I quit firefox and start it up again, the problem is gone.

Asked by lukas_panek 5 years ago

Answered by cor-el 5 years ago

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Why does Firefox insist on dowloading yamagata.repo.nii.ac.jp/sakuma_1-171_187.html instead of taking me to that page so I can access the PDFs listed there?

When using Windows 7 Pro and Explorer 11, I used to be able to access PDFs at the Yamagata University library, such as the ones listed in this index. I have since switch… (read more)

When using Windows 7 Pro and Explorer 11, I used to be able to access PDFs at the Yamagata University library, such as the ones listed in this index. I have since switch to Windows 10 and Firefox, and the Yamagata Repository interface has changed. Because so many things are different, I have struggled to troubleshoot the problem: I cannot get Firefox to take me to the page yamagata.repo.nii.ac.jp/sakuma_1-171_187.html. Since it downloads it instead, I cannot get the PDFs listed on it.

  I have made both https://yamagata.repo.nii.ac.jp and https://repo.lib.yamagata-u.ac.up trusted sites in Windows 10 and in Firefox, though it is unclear to what extent that alters Firefox's behavior.  On the other hand, MS Edge also fails.  Evidently, something more needs to be done.  
  Archived messages on line suggest that the problem could be a hang-up when "index.php" is encountered and/or that "html" files are treated differently from "htm" files.  Perhaps so:  but how does one fix it?

Asked by Philologist 5 years ago

Answered by jscher2000 5 years ago

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I was told that 64 bit Firefox would arrive with 42.0. I was prompted today to upgrade to 42.0. Do I have to do anything to get the 64 bit version?

I am running Windows 7 64 bit. I was told on September 7 of this year that 42.0 would be released on November 3 and it would be available in a 64 bit version. I was promp… (read more)

I am running Windows 7 64 bit. I was told on September 7 of this year that 42.0 would be released on November 3 and it would be available in a 64 bit version. I was prompted today (11/4) to upgrade to 42.0 with no option for a 64 bit version given. I assume by choosing to update my current 32 bit version of FF will be updated to 32 bit 42.0.

How do I obtain the Windows 64 bit version of FF and migrate to it from the 32 bit version I am currently running?

Asked by dchyde 5 years ago

Answered by philipp 5 years ago

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Microsoft Silverlight will/can send information about people and info about their computer. What are Firefox plans to protect its community users from this?

After reading Microsoft's Privacy Statement in regards to their Silverlight 5, it has disturbing information about the loss of one's privacy, under "Collection and Use of… (read more)

After reading Microsoft's Privacy Statement in regards to their Silverlight 5, it has disturbing information about the loss of one's privacy, under "Collection and Use of Information......",of both personal information and information about my computer! In addition, this information can be stored outside of the United States! (paragraph 4 under "Collection and Use of Information......"). As part of the FireFox community, what other options do we have?

P.S. I clicked "Shared Data" about my Firefox Browser, what does all data mean? Any Good or bad I should know about?

Asked by 010matrix010 5 years ago

Answered by philipp 5 years ago

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The best of YAHOO! on Firefox extension - nag screen

The issue began a couple of weeks ago. When I visit the Yahoo! News website (news.yahoo.com), I get a nag screen to install an extension called The best of YAHOO! on Fir… (read more)

The issue began a couple of weeks ago. When I visit the Yahoo! News website (news.yahoo.com), I get a nag screen to install an extension called The best of YAHOO! on Firefox. I do not want to install the extension, so I have to click cancel to continue. The nag screen continues to pop up whenever I attempt to navigate to another news item. I would like to know how to permanently disable this nag screen. I have attached a screen shot of the nag screen. Thanks in advance for your help!

Asked by rumpl 5 years ago

Answered by rumpl 5 years ago

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Suddenly (after 27th Oct) Firefox will not upload files larger than 500 KB to my website (Have to go to Google Chrome to do it): why? (A refresh did not work.)

If I upload files using Firefox: Up to 27th Oct, I have had no problems uploading files to my website (WordPress - 2 MB file limit). Since 27th Oct... On my website, any… (read more)

If I upload files using Firefox:

Up to 27th Oct, I have had no problems uploading files to my website (WordPress - 2 MB file limit). Since 27th Oct...

On my website, anything below 500 KB goes up. Anything above 500 KB doesn’t – no matter how often I try. On Flickr, most things under 500 KB go at the first time of asking, while most things over 500 KB take 2, 3 or 4 goes, but do go eventually. On Dropbox, a big 25 MB RAW file goes up, no problem.

If I switch to Google Chrome – no issues – everything goes up on the website no problem.

I tried a refresh of Firefox, but it didn't help.

When I try to upload a file more than 500 KB to my website, the error message just says 'HTTP Error'

I am not a tech savvy person!

Asked by Capnfishy 5 years ago

Answered by Capnfishy 5 years ago

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Why does firefox not render XML content like other browsers?

I'm learning AJAX and PHP and run into problems with some exercises. The .php file renders fine in Chrome and Edge (in collapsable tree view), but not in Firefox. See att… (read more)

I'm learning AJAX and PHP and run into problems with some exercises. The .php file renders fine in Chrome and Edge (in collapsable tree view), but not in Firefox. See attachments. What could be causing this (mis)behavior?

Asked by jondalar 5 years ago

Answered by jscher2000 5 years ago

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Where do I find a 64-bit (official) version of Firefox for windows 10?

I've been scanning the web for a Mozilla produced 64 bit Firefox, yet all I can find are forums from 5 months ago that say it should have been released sometime in Septem… (read more)

I've been scanning the web for a Mozilla produced 64 bit Firefox, yet all I can find are forums from 5 months ago that say it should have been released sometime in September.

Asked by Emrecan001 5 years ago

Answered by jscher2000 5 years ago

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Firefox crashes whenever I click on options in tools or in customize

Had to reinstall Firefox after downloaded a 'make Firefox faster' option appeared from Mozilla as it completely crashed my internet accessibility. Message kept repeating… (read more)

Had to reinstall Firefox after downloaded a 'make Firefox faster' option appeared from Mozilla as it completely crashed my internet accessibility. Message kept repeating I needed a proxy server address as Firefox connects via a proxy server. Had to finally resort to ATT to get me reconnected as update had changed my settings in Lan: all checked. Now if I try to download an add on it says it is installed, but is not - 41 acceptable add on - and if I click on tools> options Firefox crashes wi/no crash report window appearing; have to re click icon. Ditto options in menu. And will not accept click on options in customize, a hand appears and zero happens. Don't have ability to set my preferences, obviously. None of the sidebar options appear any more. I have no ad blocking evne after downloading and running ad block for 41. Firefox also crashes repeatedly. Have tried restart in Safe Mode, no difference. I am using XP and as many others have no interest in changing to 7 or 8 as long as laptop continues to function.

Asked by folliesfarm 5 years ago

Answered by cor-el 5 years ago

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Some Images opened in new window or tab are upside down or rotated 90 degrees,

Some Images opened in new window or tab are upside down or rotated 90 degrees, but display in correct position when using MSIE. I don't know yet if this is a browser or… (read more)

Some Images opened in new window or tab are upside down or rotated 90 degrees, but display in correct position when using MSIE.

I don't know yet if this is a browser or a server-browser interaction problem. The problem manifests one some user forums where members post jpg images that appear as thumbnails. I can right-click and select "open in new window" or Open in new tab". Either way some images open correct, some open rotated 90 degrees out of position sometimes upside down. If I use MSIE the same images will open right side up.

computer: Dell Latitude OS: Windows 7 Pro Browsers: Firefox 41.02 / MSIE 11.0.9600.18059

Asked by MysteryTech 5 years ago

Answered by MysteryTech 5 years ago

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Content Type "PDF file" Keeps Getting Added; Impossible to Preview in Firefox

Awhile ago, Firefox stopped previewing or opening .pdf files correctly. Instead, it would always ask if I wanted to open or save the file. Selecting to open would just ha… (read more)

Awhile ago, Firefox stopped previewing or opening .pdf files correctly. Instead, it would always ask if I wanted to open or save the file. Selecting to open would just have the same result, and so on. This was regardless of if the file was local or on the internet.

So I went to Options>Applications and searched "pdf" and two results came up under Content Type. The first was "PDF file" which can only either "Always ask," "Save File," or open in a different program. The other was "Portable Document Format" which was set to "Preview in Firefox." I concluded the first Content Type was the problem, but I had no idea how to fix it. Eventually I tried refreshing Firefox, and this got rid of the problem temporarily.

It seems that this error keeps occurring after some time, and constantly having to refresh and change my settings is frustrating. This is a problem because I want to use Firefox to view pdf files without using 3rd party software. Your help is appreciated!

Asked by atlas_zero 5 years ago

Answered by atlas_zero 5 years ago

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Fullscreen bookmarks page always and wont close

when I open the bookmarks page it automaticaly goes into fullscreen on my mac without me making it so even if the firefox isnt in fullscreen mode itself, and it also is s… (read more)

when I open the bookmarks page it automaticaly goes into fullscreen on my mac without me making it so even if the firefox isnt in fullscreen mode itself, and it also is stuck on the front desktop and cant be closed or minimized or its size altered it can be moved around though but always in fullscreen size. also when i first open the bookmarks whenever im on firefox the top menu bar and dock dissapear it requires me to go fullscreen and back before this is fixed but the bookmark page is still remains as such

Asked by Rivernox 5 years ago

Answered by FredMcD 5 years ago

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Firefox crashes

Can't start firefox. It keeps crashing. I am using windows 8.1 64x. I can't enter in safe mode. I have uninstalled and installed many times and nothing worked. … (read more)

Can't start firefox. It keeps crashing. I am using windows 8.1 64x.

I can't enter in safe mode.

I have uninstalled and installed many times and nothing worked.

Asked by jimihendri 5 years ago

Answered by philipp 5 years ago

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Scanned document open as a firefox file and go online.

I scanned a document using an HP Officejet 4630 Series, connected via USB to my Acer Aspire 5920. I intent to send that document as an attachment but when I do this, the … (read more)

I scanned a document using an HP Officejet 4630 Series, connected via USB to my Acer Aspire 5920. I intent to send that document as an attachment but when I do this, the file open as a firefox file and open in a tab and this address; file:///C:/Users/ADMINYO/Documents/Scan0001.pdf. The file properties, in the Type of fileline identify it as Firefox HTML Document (.pdf). But again, the printer is USB connected. In a second try, I turned off both the printer and the Laptop Wifi features having the same results. Any sugestion? Thanks.

Asked by simbol 5 years ago

Answered by FredMcD 5 years ago

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My Firefox can not sync the information

My computer had an old sync for another account. I forgot the password, so I had to restore it and to sync everything again. But every time I restarted computer or Firefo… (read more)

My computer had an old sync for another account. I forgot the password, so I had to restore it and to sync everything again. But every time I restarted computer or Firefox I was receiving the same yellow error message at the bottom of the screen that "Sync encountered an error while syncing: Incorrect name or password. Sync will automatically retry this action". But it didn't retried this action and i was signing in every day. I read a lot of information about it and found out that if I had another computers synced to the same account I have to update it otherwise I wouldn't be able to sync anything. Cause I don't have an opportunity to update Sync on another computer, I decided to create another Sync account. But unfortunately I still have this yellow error everytime I restart the browser, even this account is new. Please, help me! This situation is very annoying! Thanks in advance!

Macbook pro, OS X 10.9.5 Mavericks

Asked by Ukichan 5 years ago

Answered by cor-el 5 years ago