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  • Archived

Can't Browse Online? Need help to fix please?

Hi. I am not able to browse the Web. Well I can and can't this is a tricky one. I always get a "Unable to connect / Firefox can't establish a connection to the server at … (read more)

Hi. I am not able to browse the Web. Well I can and can't this is a tricky one. I always get a "Unable to connect / Firefox can't establish a connection to the server at (Website name).com." Error which is weird because I can play online games on my PC like WoW/HotS/LoL/Hearthstone/BF4/COD just fine. I was going to do a fresh install but I lost my disk and have no backup/system restore/USB bootable. My computer is a bit old. It uses Vista32 Home Premium. This is really weird I never had this happen.

Heres the Skinny on what I can do in terms of browsers(I had them all previously before this started to happen(Which was a few days ago but I thought it was maybe server problems)).

-Load up firefox(it brings me to the firefox homepage) -Load the google search engine(But only if it has the HTTPS:// I can't just type 'google.com' -Load this support page(But none of it's links that are in the support articals)


I've tried everything. Reset my router did a bunch of CMD stuff that others said have worked. I checked my NIC and nothing is wrong with my PC in terms of hardware. I'm thinking it's more of a settings problem but I looked through them all. If someone could help that would be great. I need my PC I use it for everything, bank/bills and don't have the cash to do anything like replace parts and stuff.

Asked by ChewyGator 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox always hangs. Spinning Beach Ball appears. Must Force Quit repeatedly. Have re-installed and refreshed with no change. How to fix?

Every time firefox is launched, the spinning beach ball appears, sometimes immediately, sometimes within a minute or two, every time. Must force quit. I have re-installed… (read more)

Every time firefox is launched, the spinning beach ball appears, sometimes immediately, sometimes within a minute or two, every time. Must force quit. I have re-installed Firefox and also have refreshed with no change. Unless this is fixed, Firefox is unusable. I am running OSX 10.9.5 on a 17" MacBook Pro.

I cannot access any information through Firefox, because t always hangs.

Asked by jmgancurragh 5 years ago

Last reply by eglassman 5 years ago

  • Archived

Why would I get server cannot be contacted after a few hours of browsing?

I've had this problem since for several years, probably going back to v15 or so. Firefox loads and works fine for a while. Then, suddenly, for reasons I do not understa… (read more)

I've had this problem since for several years, probably going back to v15 or so. Firefox loads and works fine for a while. Then, suddenly, for reasons I do not understand, it refuses to load any more webpages. I get a "server cannot be found" error. It's like Firefox forgets how to do an IP lookup, or gets a bogus answer that redirects to an IP that is bogus. It doesn't wait or timeout either. Once I get it once I cannot browse to any website until I close Firefox and reopen the program. Even opening new browser tabs or windows doesn't help. I have to completely exist Firefox (all instances).

I would like to note that if it is "about to break", when I click a link, bookmark, or type in the web address, when I hit enter it fails within a second or two. It doesn't sit around and timeout after 30 seconds.

I don't feel like I'm doing anything that is out of the ordinary. I have a few plugins, but this happens on multiple computers, including some that have no plugins disabled.

Here's things that may be affecting this behavior for me:

1. I use a hosts file to block a lot of spammy websites. I use a program called hostsman to handle the hosts file. I have the DNS service disabled because it cannot handle the number of entries that are in the hosts file. (been using this for more than 10 years) 2. I have disabled disk caching (I use an SSD and I have found that disk caching creates more problems for browsing than its worth). I still do the in-RAM caching, and it's not uncommon for Firefox to be using 1GB of RAM or so. I don't think I've ever seen it use more than about 1.2GB of RAM. All of the systems have massive amounts of free RAM. My main desktop has 64GB of RAM, with 75-80% of it free typically.

I've also seen this at different physical locations (home, work, other side of the country at friend's house's, etc.). This problem only affects Firefox. I haven't seen it on Chrome or Internet explorer (albeit I don't use them for hours on end). I typically have this issue a few times a day. I do work from home, and most of my work is in the browser, so it can be a bit annoying.

Right now my hardware on this machine is:

Lenovo Y55 with 16GB of RAM, i7-4700HQ and 512GB SSD. Other systems are far more powerful than this one, so I tend to think that hardware is not the problem.

Thanks.

Asked by joshy88 5 years ago

Last reply by LoneTiger 5 years ago

  • Archived

Videos stutter on full screen. Audio/Video

Hello all, So Just yesterday I noticed that when playing videos on youtube in full screen, i get a lot of sound crackling and video slow down and the likes. Also happens… (read more)

Hello all, So Just yesterday I noticed that when playing videos on youtube in full screen, i get a lot of sound crackling and video slow down and the likes. Also happens in other sites such as shush.se

At first it seemed to happen after Flash updated but my laptop updated the same and there is no problem there. It happens both with the flash and the HTML5 player, FF only, on chrome there is no problem.

If i enable hardware acceleration in the flash player settings, then there is no video at all, just a green screen.

I'm using win7 64-bit (actually just re-installed windows-not related,but i had 32bit before, hoped it would help but didn't)

Please help!

Asked by BlueRev 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox crashes repeatedly even in safe mode

updated firefox - uninstalled reinstalled updated flash - removed flash re installed Microsoft ONENOTE is also crashing with firefox rebooted my laptop to previous time -… (read more)

updated firefox - uninstalled reinstalled updated flash - removed flash re installed Microsoft ONENOTE is also crashing with firefox rebooted my laptop to previous time - same issue

bp-c7dcefc8-08cb-40a8-b4df-7d34f2150408

Cant do any of this in firefox - it keeps crashing dont know what to submit because it doesn't work in windows explorer

HELP

Asked by djevansmd 5 years ago

Last reply by ExcessPhase 5 years ago

  • Archived

With this latest update (on 4/10/15) I am unable to access a secured work website due to the TLS. How do I revert back to the previous settings?

I need to revert the security settings back to the way they were BEFORE the update because now I am unable to access my secured work website (that I was on yesterday) to … (read more)

I need to revert the security settings back to the way they were BEFORE the update because now I am unable to access my secured work website (that I was on yesterday) to actually do work. When I attempt to go to my log-in page I get the following message: Secure Connection Failed

The connection to corect.ct.gov:10000 was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

It doesn't even give me the option to allow the site (it is my computer after all, it should be my choice). I NEED TO GET TO THIS WEBSITE.

Asked by esohl616 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Unable to download email attachments from Yahoo! mail

I am unable to download any email attachments from Yahoo! mail from the Firefox browser. These attachments download without issue in all other browsers. I have been hav… (read more)

I am unable to download any email attachments from Yahoo! mail from the Firefox browser. These attachments download without issue in all other browsers. I have been having this issue for many months and on multiple computers. I have tried restarting the browser with all add-ons disabled, but the problem persists even then. I have tried changing the download setting from "Always ask me where to save files" to "Save files to...", but this option also has no effect.

Whenever I attempt to download an attachment from Yahoo! mail, a message pops up for a few seconds saying, "Scanning an attachment...", but then nothing happens.

I should also note that my email is linked to my Dropbox, and when I instead attempt to utilize the option, "Save to Dropbox" the "Scanning an attachment..." appears and is then followed by another message that says, "Saving to Dropbox...", which is followed by a pop-up window. This window contains a message that says, "The document has moved here." where "here" is a hyperlink that does not link to anything. This same pop-up window on other browsers is a dialog that allows me to choose which folder in Dropbox to save the attachment to. The attachment is not saved in any of my Dropbox folders when selecting this option from Firefox.

So, I have zero means to download any attachment to any location (locally or Dropbox) from within Firefox, even with all add-ons disabled. Any time I wish to download an attachment I have to switch to a different browser. This is very frustrating to say the least. Oh, and I should note that I am able to preview most (but not all) attachments. Attempting to download or save to Dropbox from the preview also does not work and results in the same exact errors described above.

I am currently using Firefox 37.0.1 on Windows 7 SP1, 64-bit.

Asked by margentieri 5 years ago

Last reply by weronik 5 years ago

  • Archived

'Always ask me where to save files' option does not give folder selection prompt

Hello, I have set option 'Tools > Options > General > Downloads > Always ask me where to save files'. But I noticed that when I try to download any attachmen… (read more)

Hello,

I have set option 'Tools > Options > General > Downloads > Always ask me where to save files'. But I noticed that when I try to download any attachment from any website, it does not prompt for folder selection and no download takes place.

I tried various tips mentioned in below threads, but none of them worked.

Any ideas how to solve this?

Thanks & Regards, Amey

Asked by ameysmogare 5 years ago

Last reply by guigs 5 years ago

  • Archived

What is up with this Blue and Red "stuff" on the active pages of websites?

This is new! I DON'T Like it! I often use the tabs to see where I am as I do a lot of research and your "NEW" look obscures the information that is shown on the tabs...… (read more)

This is new! I DON'T Like it! I often use the tabs to see where I am as I do a lot of research and your "NEW" look obscures the information that is shown on the tabs.... It really slows me down as I have to select another tab and then go back to that previous tab if it is the one I was looking for. How can I change it? As I said above, " I DON'T LIKE IT". I will still use Mozilla Firefox for a while with it but I want to be able to turn it off permanently. Can you tell me how? If not, I will be forced to use Chromodo....

Asked by Amanandacat 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Most movies won't play save for youtube and a few others

On Facebook and a lot of website, videos won't play, I just get a black screen when I click on the videos. Youtube is one of the few exceptions, I'd say 1 in 10 website d… (read more)

On Facebook and a lot of website, videos won't play, I just get a black screen when I click on the videos. Youtube is one of the few exceptions, I'd say 1 in 10 website don't work, videos uploaded directly on Facebook for exemple never work.

I though it might be my noscript, or adsblock but I tried every solutions on your support and various forums, didn't change a thing. (e.g. running in safe mode, deleting them, deleting Firefox and re-installing it) So it doens't seem to be an addon problem, unless it install something to deep in my PC for me to remove(the videos did work for a while on Firefox but I don't remember what could have triggered the change).

Then I thought it could be linked to an update to my graphic card but I really have no idea how to test that hypothesis.

I'm wondering if it could be because my computer is an ASUS? I had the same thing happens to me on my previous ASUS computer, it fixed itself when I reinstalled Windows, though when I re-installed it, I didn't have any of the Asus crap that comes with a new computer.

Is there anything you might know that is in conflict with Firefox on a PC that cause this problem? I don't want to go to Chrome.

Asked by Imatapir 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox won't allow me to attach a .pdf using AOL.com and Yahoo.com but it will let me upload .doc and other file types.

I have been having a problem with Firefox and AOL.com when it comes to attaching .pdf files. It seems to only affect .pdf files when using AOL.com. I get the following … (read more)

I have been having a problem with Firefox and AOL.com when it comes to attaching .pdf files. It seems to only affect .pdf files when using AOL.com. I get the following error message: "The message was not sent because of an error." It also doesn't allow me to save that particular message as a draft.

I can upload other file types, granted I haven't tried to upload every single type of file type, but I was successfully able to attach the following file types: .doc; .docx; .xls; .jpg; .txt.

If I try attaching a .pdf file with any of the other file types that it usually sends, I get the same error message and am not able to send the e-mail. I can send .pdf files from AOL.com when I use Internet Explorer with no problems. Additionally, I have no problems attaching and sending .pdf files using gmail in Firefox. I also noticed that the same thing happens when I try to send a .pdf attachment using Yahoo.com, but like with AOL.com, I am able to send other file types using Yahoo.com.

I tried starting Firefox in "Safe Mode" with the Add-ons disabled, but the problem was still there. This has been going on for a few months, with the various update versions of Firefox. I have tried this on my home and work wifi networks with the same results. I use the AOL account for work, so I don't use it all that often, which is why I thought that it was a temporary glitch, but I think that it is more than just a temporary glitch.

Also, I tried various PDF files of different sizes and from different locations, with long and short file names, but all had the same result. Interestingly, if I remove the .pdf extension from a PDF file, or change the .pdf extension to a .doc extension, it lets me send the files.

I did try this on another computer that is running Windows XP with the same version of Firefox and I was able to attach and send a PDF file using AOL.com. I don't know if it is a problem isolated to my computer, or if it is something with Windows 7, but I wanted to mention that as well.

I would appreciate any help/guidance in this situation. I can still send the files using Internet Explorer, so it's not the end of the world, but if anyone has any solutions, I would greatly appreciate it.

Thank you very much.

Take Care, -David

Asked by dwcl99 5 years ago

Last reply by guigs 5 years ago

  • Archived

No video, only Audio in sites like Youtube and Dailymotion. Was perfectly fine earlier.

Video doesn't play in Youtube. Only Audio. It was working fine only until a week ago. Tried uninstalling and re-installing Firefox. Tried several other sites like dailymo… (read more)

Video doesn't play in Youtube. Only Audio. It was working fine only until a week ago. Tried uninstalling and re-installing Firefox. Tried several other sites like dailymotion and vimeo. However videos in screens.yahoo.com is payed perfectly.

Please help.


Attached the image of Youtube video with "stats for Nerds".

Asked by R J 5 years ago

Last reply by guigs 5 years ago

  • Archived

When 40+ tabs are open, black boxes start randomly covering screen

This is a weird one, and I couldn't find anything describing problems like it elsewhere. If I have about 40 or more tabs open, black stripes and blocks start covering t… (read more)

This is a weird one, and I couldn't find anything describing problems like it elsewhere.

If I have about 40 or more tabs open, black stripes and blocks start covering the screen. If I move my pointer, they start forming more where the pointer goes. After maybe 30 seconds, if I move my pointer, the black areas go away where the pointer goes. Sometimes if I do nothing, all of the black areas go away on their own. It's almost as if Firefox can't render the page and it takes it that 30 seconds to regain the ability to do so. Bizarre!

Anyone have any ideas?

Asked by rch427 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I am told to update doing this as i always have done system says I am running latest version but it did not update - all of this started after latest update of

I am told to update to latest Firefox and i am doing that the same way I always have done. looking at what version i am still running the old version but if I press updat… (read more)

I am told to update to latest Firefox and i am doing that the same way I always have done. looking at what version i am still running the old version but if I press update I am told I am running the latest version which I am not and next day a new message to update. All of this started after I updated to OS X Yosemite . Kjell

Asked by Krubenson 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

Every time I try opening FF Settings, or try saving images, I'm getting Windows crash dialog window that says that FF crashed and will be closed. Also same thing happens… (read more)

Every time I try opening FF Settings, or try saving images, I'm getting Windows crash dialog window that says that FF crashed and will be closed.

Also same thing happens when I'm in the Safe mode and even Windows safe mode and browser safe mode at the same time.

I can't find any reports for today, but I found a report that is the possible date of when this problem started.

db84828b-987e-40d0-a38f-4f80b2150425

Asked by makissacadakis 5 years ago

Last reply by Mark Schmidt 5 years ago

  • Archived

Firefox crashes constantly since last update that introduced Firefox Hello. Switched to Chrome to get work done, but miss Firefox :(

It crashes sporadically and for no immediately obvious reason. I switched away for a while because I had coursework to attend to, but I really miss Firefox. It's the best… (read more)

It crashes sporadically and for no immediately obvious reason. I switched away for a while because I had coursework to attend to, but I really miss Firefox. It's the best browser.

bp-ed80e6ec-fe5f-4547-97a2-5235d2150428 4/23/2015 5:32 PM bp-92659dd0-0ff8-4bfd-b663-72ad32150419 4/19/2015 12:35 AM bp-1f1fcb91-e48b-488a-ae6b-fb74e2150414 4/14/2015 4:05 PM bp-4c60c712-93c4-4c77-92bc-2f0642150321 3/21/2015 12:51 PM bp-42712d1f-9679-4859-8f7f-db6bd2150321 3/21/2015 12:51 PM bp-94119fb3-d6b5-4673-95a1-bdaf42150318 3/18/2015 4:58 PM bp-668f6201-08bb-4283-87d5-f2f062150310 3/10/2015 4:39 PM bp-7e4e63eb-1916-4231-a25e-3dc4e2150310 3/10/2015 4:39 PM bp-a32b2c14-9873-403a-888c-572442150310 3/10/2015 4:39 PM bp-4817c006-f2e9-4f67-8463-2a06b2150310 3/10/2015 4:39 PM

Asked by Heartofawalrus 5 years ago

Last reply by user633449 5 years ago

  • Archived

Помогите пожалуйста,не знаю что делать -начиная с версии 37 Mozilla начал постоянно падать и всегда на новостных сайтах,,,например Pravda.ru

Помогите пожалуйста,не знаю что делать -начиная с версии 37 Mozilla начал постоянно падать и всегда на новостных сайтах,,,например Pravda.ru … (read more)

Помогите пожалуйста,не знаю что делать -начиная с версии 37 Mozilla начал постоянно падать и всегда на новостных сайтах,,,например Pravda.ru

Asked by Livsi 5 years ago

Last reply by cor-el 5 years ago

  • Archived

why do i have to keep signing into gmail on firefox when i do not have to if i jump over to chrome. this sign in is everyday a little tedious getting my email

the above just happens too often and im getting crashes [sorry] doesn't cut it . your stay signed in works about as well as a screen door on a submarine. i can see an occ… (read more)

the above just happens too often and im getting crashes [sorry] doesn't cut it . your stay signed in works about as well as a screen door on a submarine. i can see an occasional check to sign in, but it is sad when i have to jump hoops just to do a quick check on my emails. i purposely wanted to get away from google chrome as it is too invasive . i want privacy and i dont expect my wife to know what she is probably getting as the next gift by looking at advertisement at right of screen . i would like firefox to work please correct these problems. your commitment to a open internet would be nice. even putting so much information under signing to get to a comment page is a little much, an email addy should be sufficient. Simple works best ,easy to track your own data and rectify any problems. The time storing , sorting and reading data that has nothing of relevance diminishes productive work load and execution.

Asked by dabud 5 years ago

Last reply by FredMcD 5 years ago