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  • Archived

tabs turn transparent/black and right click options turns black. cant click exit or minimise

The tabs often turn black or transparent sometimes on their own like when ive closed another tab. when i right click and move down the options that also turns black (only… (read more)

The tabs often turn black or transparent sometimes on their own like when ive closed another tab. when i right click and move down the options that also turns black (only in firefox its fine the rest of the time). also the exit and minimise button dont work. Ive looked around for hours for an answer that works but I havent found one that will. Any ideas what wrong?

Asked by tinkisweird 5 years ago

Last reply by cor-el 5 years ago

  • Archived

can't open www.luckysupermarkets.com. why?

attempting to open www.luckysupermarkets.com gives me the error message "server reset while loading" or another error regarding verification. I have checked security and… (read more)

attempting to open www.luckysupermarkets.com gives me the error message "server reset while loading" or another error regarding verification. I have checked security and all settings in Firefox, as well as McAfee. I was able to access the site on 17 March but not since. I am running Firefox 37.0.

Richard

Asked by rjwayland 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox always hangs. Spinning Beach Ball appears. Must Force Quit repeatedly. Have re-installed and refreshed with no change. How to fix?

Every time firefox is launched, the spinning beach ball appears, sometimes immediately, sometimes within a minute or two, every time. Must force quit. I have re-installed… (read more)

Every time firefox is launched, the spinning beach ball appears, sometimes immediately, sometimes within a minute or two, every time. Must force quit. I have re-installed Firefox and also have refreshed with no change. Unless this is fixed, Firefox is unusable. I am running OSX 10.9.5 on a 17" MacBook Pro.

I cannot access any information through Firefox, because t always hangs.

Asked by jmgancurragh 5 years ago

Last reply by eglassman 4 years ago

  • Archived

In order to diagnose an application problem, I have to send a .exe file to the its tech support, but Firefox won't permit, so how do I do it?

I am using the latest version of Firefox as my default browser and Malwarebytes Home Premium. In order to diagnose a problem with MBAM rootkit scanning I have to send a .… (read more)

I am using the latest version of Firefox as my default browser and Malwarebytes Home Premium. In order to diagnose a problem with MBAM rootkit scanning I have to send a .exe file to MBAM tech support. FF will not permit under normal settings. How do bypass this security feature to send out the .exe file? Also, why does FF prevent such files from being sent out?

Asked by RayOK01 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

How can I get the usajobs.gov website to open with the latest version of firefox?

i just updated to the latest version of firefox, now it will not let me use the usajobs.gov website. it keeps saying that it is untrusted, and since it uses https, it ca… (read more)

i just updated to the latest version of firefox, now it will not let me use the usajobs.gov website. it keeps saying that it is untrusted, and since it uses https, it can not have an exception so i can not continue to the page. It also says that the site is not presenting trusted identification. i need to check my job applications, and search for jobs. this needs to be fixed asap. it does allow my to go to the home page, but when i try to log in, the message pops up.

Asked by drjoshuamc 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox 37.0.1 crashes PC (white-screen and blue-screen)

I use Firefox on Windows 7 32bit and I updated on version 37.0.1 immediately after its release. Yesterday, after using Firefox some time, my whole screen got white, not o… (read more)

I use Firefox on Windows 7 32bit and I updated on version 37.0.1 immediately after its release.

Yesterday, after using Firefox some time, my whole screen got white, not only the Firefox window but also the Windows Taskbar. The computer was obviously frozen, I couldn't do anything to make the PC react (I tried [Ctrl] + [Alt] + [Del]). I cut off the power and restartet the computer. After some hours (I watched a movie with VLC media player, no problems there), I used Firefox again. The screen flickered every then and now (about once every minute), scrolling wasn't smooth. I finally got a blue-screen caused by some timeout-error with the graphic card driver.

My graphic card is AMD Radeon HD 5670. I updated the driver via AMD auto-detect tool and my newly installed driver version now is 14.501.1003-141120a-177997C.

Yeah, problem solved - I thought. After using Firefox today again, I got the same white screen again. I cut off the power again, started the computer again, opened Firefox and went to the same website. At the very same point on that website, I got the same white-screen again, although in the background color of that site instead of white. So it's reproducible.

The website is: https://www.douglas.de/douglas/fragrancefinder/index.html (website in German, white-screen occured after using the JavaScript-applet). However, this is not the same website that caused the crash yesterday.

The problem occurs with both OMTC enabled and disabled. If you need further information, let me know.

I appreciate you reading this. Sorry for my English, it's not that good...

Edit: I did a litte work-around. I downloaded and installed Opera and it turned out that the same problem (white-screen and total PC crash) occurs in Opera as well as in Firefox when using the very same JavaScript applet. I disabled hardware acceleration in Firefox...

Asked by bastla 5 years ago

Last reply by guigs 5 years ago

  • Archived

Error is "sec_error_unknown_issuer", regardless of deleting either cert8.db, or cert_override.txt, resetting FF, or anything, I can't ADD Exception, Works in IE

I get this from the server that runs the WatchGuard SPAM Filter, and I USED to be able to add an exception, and it was fine. Under "Technical Details" I get: "An error oc… (read more)

I get this from the server that runs the WatchGuard SPAM Filter, and I USED to be able to add an exception, and it was fine.

Under "Technical Details" I get:

"An error occurred during a connection to sp-servername.domain.local:4119.

Peer's Certificate issuer is not recognized.

(Error code: sec_error_unknown_issuer)"

Clicking the "Add Exception" Button does NOTHING...

I can take the URL, copy/paste it into IE, and it works fine... It's happening on multiple systems... All Windows 7 All FF Version 37.0.1

Asked by HahnsPCs 5 years ago

Last reply by guigs 5 years ago

  • Archived

How do I un-delete a website from the drop down menu?

I deleted a website from the awesome bar before. Now I want that website to appear on the drop down menu again. I visit it almost everyday but I cannot see it on the awes… (read more)

I deleted a website from the awesome bar before. Now I want that website to appear on the drop down menu again. I visit it almost everyday but I cannot see it on the awesome bar. How can I fix this?

Asked by thankyou 5 years ago

Last reply by guigs 5 years ago

  • Archived

I can open on my laptop but get an error on my desktop for "thezone.goodmanmfg.com"

When I try to open "thezone.goodmanmfg.com" I get the message 'Secure Connection Failed', although I have been doing this from my desktop for years, but I can still get t… (read more)

When I try to open "thezone.goodmanmfg.com" I get the message 'Secure Connection Failed', although I have been doing this from my desktop for years, but I can still get the site opened on my laptop. Why?

Asked by lewisscogin 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I can not play live streaming vedios, broadcasted on USTRAM. Chrome plays it but not firefox.

I am trying to play live broadcasted stream through USTRAM. I can play through chrome but not through my default browser Firefox. It says that this type of MIME or video … (read more)

I am trying to play live broadcasted stream through USTRAM. I can play through chrome but not through my default browser Firefox. It says that this type of MIME or video format is not supported by your device. I installed flash player but no luck.

Asked by dhillonbs 5 years ago

Last reply by guigs 5 years ago

  • Archived

audio fails to use default device

When watching videos on YouTube or listening to music on Spotify Web Player, SiriusXM web, Pandora, etc. switching the default audio device in Windows does nothing, sound… (read more)

When watching videos on YouTube or listening to music on Spotify Web Player, SiriusXM web, Pandora, etc. switching the default audio device in Windows does nothing, sound continues playing through the originally selected device.

I am using Windows 8.1, Firefox version 37.0.1. I have tried downloading the beta Firefox, problem was not fixed and it make some of my extensions unusable.

Asked by fattzilla 5 years ago

Last reply by guigs 5 years ago

  • Archived

Delete my own email address on my emials?

I have 5 email address's but I only save my email address on one but no matter which on the emails I want to check into I have to backspace to remove the one address I sa… (read more)

I have 5 email address's but I only save my email address on one but no matter which on the emails I want to check into I have to backspace to remove the one address I saved so I can type in the right email address when I want to read it, is there anyway to delete the one name I saved? so I can enjoy my emails, Thank you

Asked by Jeanette85 5 years ago

Last reply by cor-el 5 years ago

  • Archived

My Firefox is lagging extremely.

Since a few weeks my Firefox is lagging extremely on virtually all websites. That's for scrolling up and down (first no reaction, then it jumps an uncontrolled distance) … (read more)

Since a few weeks my Firefox is lagging extremely on virtually all websites. That's for scrolling up and down (first no reaction, then it jumps an uncontrolled distance) as well as watching videos for example on youtube. I have no issues using Chrome - loads faster and scrolls and plays videos smoothly, so it doesn't seem to be my laptop.

I refreshed - didn't work. Deleted and reinstalled - didn't work. Finally I disabled all add-ons and plugins - didn't work.

I'd hate to move to Chrome, but if I can't fix it I don't have a choice. At the moment Firefox is unusable.

Thank you in advance for your help.

Asked by Panameriqua 5 years ago

Last reply by cor-el 5 years ago

  • Archived

When I open firefox, it fullscreens, instead staying windowed and maximized, how do I stop firefox from fullscreening?

All I do is double click the icon as you do, and do nothing else until firefox has finished opened. It opens in fullscreen, and no I'm not pressing F11 since F11 is not a… (read more)

All I do is double click the icon as you do, and do nothing else until firefox has finished opened. It opens in fullscreen, and no I'm not pressing F11 since F11 is not a botton I press. Until now to make firefox become windew mode and not firefox. I've looked but I can't find why firefox is opening fullscreen instead of maximized window... yes I know the difference between maxizmied widowed and fullscreen.

Asked by Mirror 5 years ago

Last reply by user669794 5 years ago

  • Archived

windows 8 touch

where can i download the mozilla firefox windows 8 touch? https://blog.mozilla.org/futurereleases/2014/02/07/firefox-for-windows-8-touch-beta-is-ready-for-testing/ the l… (read more)

where can i download the mozilla firefox windows 8 touch? https://blog.mozilla.org/futurereleases/2014/02/07/firefox-for-windows-8-touch-beta-is-ready-for-testing/ the link directs me to a firefox beta.

i downloaded the beta but i cant switch to mozilla touch i also followed this https://support.mozilla.org/en-US/kb/quick-guide-firefox-windows-8-touch

i am looking for the mozilla firefox touch.

Asked by jgholaysan 5 years ago

Last reply by James 5 years ago

  • Archived

My browser converts the links

When I insert a bit.ly link into my browser it converts it and the page that open is totally different. How can I solve this problem? Thanks for your help and greetings M… (read more)

When I insert a bit.ly link into my browser it converts it and the page that open is totally different. How can I solve this problem? Thanks for your help and greetings Michel

Asked by Michel Muhlhauser 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How long do I have to keep "Old firefox data" file on my desktop? May I safely delete it?

I refreshed Firefox over a month ago and just updated Firefox today (April 21) to Firefox 37. I have an old laptop: IBM ThinkPad. I have Dial-Up and Firefox is very slow… (read more)

I refreshed Firefox over a month ago and just updated Firefox today (April 21) to Firefox 37. I have an old laptop: IBM ThinkPad. I have Dial-Up and Firefox is very slow to open. Thank you very much for your help. I appreciate it.

Asked by TLittle 5 years ago

Last reply by FredMcD 5 years ago