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  • Archived

When I press a scroll wheel to open the link in a new tab, it opens in two or more tabs

I don't know if it would help but the same problem goes with Chrome. I already tried opening FF without any extensions but it won't seem to help me fix the problem … (read more)

I don't know if it would help but the same problem goes with Chrome. I already tried opening FF without any extensions but it won't seem to help me fix the problem

Asked by kylotrash 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How to stop scrolling pictures on web pages...makes me dizzy and nauseated, plus it is harmfully distracting!

Web sites are increasingly using annoying, distracting - and beyond that, harmful scrolling photos and graphics. Some of us are getting dizzy, experiencing headaches, an… (read more)

Web sites are increasingly using annoying, distracting - and beyond that, harmful scrolling photos and graphics. Some of us are getting dizzy, experiencing headaches, and feeling nauseated when on web sites that have negligently incorporated that technology. I am very upset at being made to feel ill and not being given a *choice* of whether I want to see that harmful content or not. Please let me know if there is a way to turn it off and how to do it. Thanks.

NOTE: When people are *developing* "feature" for web sites, instead of thinking how "cutesie" something will be, the *most* important consideration is whether it is going to be harmful to others or not - harmful includes, physical and emotional distress, distraction, headaches, etc. Forget the "cutesie" how "cool" factor, and let's act like adults - the bottom line is healthful efficiency!

Asked by upinarmsaboutharmfultech 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox Constantly Crashing since 33.0.3 Update

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help. I had bunch of tabs open, which I normall… (read more)

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help.

I had bunch of tabs open, which I normally do on Firefox without issue, and Firefox automatically updated itself. Shortly after, Firefox crashed while I was trying to access another web page.

Since then, it will constantly crash. If I restart and restore all my tabs, it will normally crash as soon as I try to use a new tab or type in my old ones. If I leave it alone for a while it seems to work for a matter of minutes before crashing again.

I even reset Firefox, but that did nothing for me. It just seems like it wants to crash no matter what I try.

I had just put Firefox as my default web browser (as I had it this way before, but switched to Chrome when too many problems were occurring from a previous update). I had to go right back to Chrome. While I like to keep all my browsers updated, this is simply ridiculous. I have never crashed so many times from doing what a browser is meant to do.

Anyway I can downgrade back to just version 33.0.0 until another version comes out?

Asked by Heatshiver 6 years ago

Last reply by bluptcrzr 5 years ago

  • Archived

No "Save Username & Password" Prompt Appears

I just bought a new PC and transferred my Firefox Profile from an external drive to my new PC after downloading Firefox. Everything is fine (all my bookmarks and extensio… (read more)

I just bought a new PC and transferred my Firefox Profile from an external drive to my new PC after downloading Firefox. Everything is fine (all my bookmarks and extensions are there), but Firefox will no longer save my passwords, nor were any "saved" from my old profile. I can sign into websites, but no "save password" prompt appears on the page. I'm not in Private Browsing mode. I restarted FF in safe mode and turned off hardware acceleration and still no save prompt.

Asked by solrage 6 years ago

Last reply by voyant 5 years ago

  • Archived

FireFox will not load google, facebook or youtube

I am having this issue on my iMac and my MacBook Pro 'I have followed all the trouble shooting suggestions online - they do not work. FireFox is having serious issues try… (read more)

I am having this issue on my iMac and my MacBook Pro 'I have followed all the trouble shooting suggestions online - they do not work.

FireFox is having serious issues trying to connect to any Google site, FaceBook and YouTube? Occasionally I see issues when trying to connect to a site that is using some kind of Google JS as well. The site either tries to load and hangs - or just does noting? I get a lot of "Waiting for ...." in the lower left corner.

This is specific to FireFox because Safari has absolutely no issues. This has been an issue for over a week or so now and has totally shut me down form using FireFox!

By the way - while trying to load the Troubleshooting Information for this ticket - I get the same issue - but this time - it's actually tells me "Can't connect to server"?

Chris Sgaraglino, CTO IGLM, Inc.

Asked by CSgaraglino 6 years ago

Last reply by cor-el 5 years ago

  • Archived

sessionstore.js cannot be found in 33.1.1

I depend on Group Tabs and if/when FireFox crashes sometimes sessionstore.js gets corrupted. I regularly archive copies of that file so I can recover. In one of the lat… (read more)

I depend on Group Tabs and if/when FireFox crashes sometimes sessionstore.js gets corrupted. I regularly archive copies of that file so I can recover. In one of the latest versions (after 11/8/2014) it appears that you have either changed the method or hidden sessionstore.js somewhere other than on my C:/ drive. it is no longer "findable" with "show hidden files" turned on

1. Will you tell me/us where it is now located or 2. Tell me/us how to recover our sessions

Asked by GerryWilliams2 6 years ago

Last reply by ptressel 5 years ago

  • Archived

Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (read more)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Asked by TIMSPORES 6 years ago

Last reply by John99 5 years ago

  • Archived

Can't Reload access code but Can reload in another Browser

I cannot reload access code though there a button for reloading image, this button does not work in firefox but properley work in other browser, But i need to reload in… (read more)

I cannot reload access code though there a button for reloading image, this button does not work in firefox but properley work in other browser, But i need to reload in Firefox

Asked by Mohajer 5 years ago

Last reply by guigs 5 years ago

  • Archived

After restore , uninstall, and reinstall, firefox still crashes on startup on Mac

I had about 20-30 tabs open, but that has never been an issue. Firefox was slow to load an active page, and suggested restore. I clicked restore and tried to reopen fir… (read more)

I had about 20-30 tabs open, but that has never been an issue. Firefox was slow to load an active page, and suggested restore. I clicked restore and tried to reopen firefox. the main page came up and then crashed. I tried again and it crashed again. I opened in safe mode, and it crashed. I uninstalled from the app folder, opened opera to download and reinstall, and it still crashed. That was two days ago. I cleaned everything off the computer related to firefox in the spotlight search, and uninstalled and reinstalled. It opened for a little longer, and crashed again.

AdapterDeviceID: 0x 863 AdapterDriverVersion: AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.1.1 BuildID: 20141113143407 CrashTime: 1416511016 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1416177811 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 167372 StartupTime: 1416510925 Theme: classic/1.0 Throttleable: 1 URL: about:home Vendor: Mozilla Version: 33.1.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by cytrus 6 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why Firefox cannot load pictures?

Firefox does not load pictures when opened as jpgs in new tab, for example when I click on a thumb to enlarge in new tab, no matter of the image size, I get the message:… (read more)

Firefox does not load pictures when opened as jpgs in new tab, for example when I click on a thumb to enlarge in new tab, no matter of the image size, I get the message: "Image {{image adress}} cannot be shown, because it contains errors", which is translation from the error in my language I use firefox with.

I used reset to default settings, it did not work, I have displaying images enabled in settings, I cleared my cookies and cache, nothing helped.

And this is not the first time, I expirienced this on multiple computers with various operating systems.

Asked by SF01 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I need Mozilla 33.1.1 to work with Java 7u67 for my organization's core applications

We'll soon be using a core program in are organization that works better on Firefox than in IE. However, We are at a point where Java 7u67 is the supported version of J… (read more)

We'll soon be using a core program in are organization that works better on Firefox than in IE. However, We are at a point where Java 7u67 is the supported version of Java. Having installed Mozilla Firefox v.33.1.1 I find that it is rejecting Java 7u67 for security reasons. Is there a way to allow the use of 7.67 with our core application?

Asked by Dave Larson 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

Firefox crashes when i exit the program. This seems to have started with the last update. My add ins look fine except for the new OpenH264 installed with the update. A… (read more)

Firefox crashes when i exit the program. This seems to have started with the last update. My add ins look fine except for the new OpenH264 installed with the update. Any ideas?

Asked by denysew 6 years ago

Last reply by jscher2000 5 years ago

  • Archived

Is someone able to analyize my crash report please?

I hope to get some direction with FF crashes, I am getting between 10 & 20 crashes per month. Just recently it's gone crazy. I never get any response from crash repor… (read more)

I hope to get some direction with FF crashes, I am getting between 10 & 20 crashes per month. Just recently it's gone crazy. I never get any response from crash reports submitted???

bp-6e46c5a8-f70b-4e32-8f0a-9d6522141018 18/10/2014 12:08 PM bp-b19134b9-055f-4f25-8548-49da62141018 18/10/2014 11:40 AM bp-2ef9e16b-be87-449c-a39c-fef8d2141018 18/10/2014 11:40 AM bp-034d80c1-e7b8-4472-b26a-c9f182141018 18/10/2014 11:39 AM bp-12ac489c-5ccc-45bc-a9ac-cd3022141018 18/10/2014 11:39 AM bp-c53df39e-cdb7-447a-91dc-89d722141017 17/10/2014 11:20 PM bp-a0088fbe-7e34-4bbb-b5ca-f30d92141017 17/10/2014 3:33 PM bp-df8418b5-9a6b-45e1-bff7-25c062141017 17/10/2014 3:33 PM bp-20d1eb01-6a73-4283-8d80-9b4512141017 17/10/2014 3:33 PM bp-203b11de-1416-47f3-858a-b6bab2141017 17/10/2014 3:30 PM bp-0d77d172-83f5-4ec9-bafd-fa7b52141017 17/10/2014 3:29 PM bp-3b0f77e9-cd40-4d38-9505-3060d2141017 17/10/2014 3:29 PM bp-a4400389-89a2-4bb3-85d4-499942141016 17/10/2014 8:58 AM bp-9fb49d91-4fda-4927-a838-718d82141016 17/10/2014 8:38 AM 150b8cb7-66ac-4dc7-8f5f-50b3530e3a85 10/10/2014 7:56 PM bp-cd3ee511-eec1-424f-b921-8bbae2141006 6/10/2014 6:25 PM bp-bad65a64-18af-4d3a-825f-07a202140927

Asked by Dills58 6 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I add a picture (icon) to a bookmark that doesn't have one?

Let me explain about my problem in particular. I have a bookmark to the address https://sso.verizonenterprise.com/amserver/sso/login.go (it's our Verizon Wireless Busines… (read more)

Let me explain about my problem in particular. I have a bookmark to the address https://sso.verizonenterprise.com/amserver/sso/login.go (it's our Verizon Wireless Business login page). It is saved in my bookmark toolbar, but just shows a dotted square beside it rather than an icon. I use the site regularly, so it is not missing just because I haven't clicked on it. Is there a way to manually add a .ico file (like there is in IE) or some other fix that you know of? I really don't want another add-on.

Asked by krcinknox 5 years ago

Last reply by guigs 5 years ago

  • Archived

sessionstore.js is missing

I have already posted the question "sessionstore.js cannot be found in 33.1.1" but the technical assistance offered is wrong (it was stated that the file is still on the … (read more)

I have already posted the question "sessionstore.js cannot be found in 33.1.1" but the technical assistance offered is wrong (it was stated that the file is still on the system and it clearly is not). I am opening this second community question in hope of attracting someone that knows the answer....

For over a month a number of us have requested guidance on where the file sessionstore.js has gone. For my work, it is vital that I be able to archive and, on some FF crashes, restore that file. I am highly dependent on Group Tabs and all too often when FF crashes sessionstore.js is corrupted rendering my Group Tags worthless.

I opened the following dialog in the support form "sessionstore.js cannot be found in 33.1.1" but the only feedback from an"expert" there is the statement that that file still exists. I can ASSURE you that sessionstore.js does not exist on my boot drive.

If sessionstore.js is no longer the file to preserve & restore my Group Tabs, please identify the new file or new process that can be used to restore Group Tabs if they get corrupted..

Thanks, Gerry

Asked by GerryWilliams2 5 years ago

Last reply by philipp 5 years ago