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Firefox Crashing Upon Start-Up

Hey everybody, so, I don't know exactly what happened because I don't use the home computer but somewhere within the last 3 days my family has been unable to use Firefox … (read more)

Hey everybody, so, I don't know exactly what happened because I don't use the home computer but somewhere within the last 3 days my family has been unable to use Firefox and the Crash Reporter shows up immediately upon start-up. We've had this problem before and the simple fix was always to cleanly uninstall Firefox then reinstall but this has not worked this time.

The most recent crash ID is: bp-2e0f2068-0914-4854-adb5-55bff2160317 (3/17/2016 12:16 P.M.) Another ID: bp-f2b740d9-3815-4eea-b07a-4ab9a2160317 (3/17/16 11:06 A.M.) Another ID is: bp-c9e99a7b-8839-4978-8706-a500e2160317 (3/17/16 10:21 A.M.)


Within the report, the only file flagged as missing is IPSEng32.dll

Asked by zphix 4 years ago

Last reply by philipp 4 years ago

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firefox doesn't put in my saved login and passwords anymore

my desktop was not connected to internet for over a year, once it did, it downloaded a lot of updates, and now firefox is not automatically putting in my login info to so… (read more)

my desktop was not connected to internet for over a year, once it did, it downloaded a lot of updates, and now firefox is not automatically putting in my login info to some webpages i go to. password manager is correct, i followed all directions on it, and it matches what is on my laptop, which works fine. but i also had to download some program for the laptop that has left a 'key' type icon next to the home button. this icon directly opens the password manager on my laptop. i think i need that for my desktop. thanks, jay

Asked by jpdavid13 6 years ago

Answered by the-edmeister 6 years ago

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After a certain time a new tab automatically opens. It is not my home page, totally unknown. How to stop that ?

http://loa.teebik.com/lp_many_queens_sound.html >> this page is automatically opens in new tab. It is not my home page. I didn't search that. How can I stop this pa… (read more)

http://loa.teebik.com/lp_many_queens_sound.html >> this page is automatically opens in new tab. It is not my home page. I didn't search that. How can I stop this page to be opened ? I've used latest version of Firefox & antivirus is updated. They didn't work. I need solution. Please help.

Asked by rajib.usc 6 years ago

Answered by user633449 6 years ago

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mozilla support password reset fails

I had old account RichardBollinger with email <e-mail removed>. My old password did not meet your new restrictions. Also, I could not use it to log in. Multiple pa… (read more)

I had old account RichardBollinger with email <e-mail removed>. My old password did not meet your new restrictions. Also, I could not use it to log in. Multiple password resets also failed. I would get the link and click on it. Then change my password. Then try to use in to login. No dice. Please delete that account as it has become corrupted. I will continue with this one. Please fix this problem before I run out of email addresses.

Asked by Rick 6 years ago

Last reply by Ricky Rosario 6 years ago

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Why can't I select an update channel for only security releases?

This is a development machine. I write software that runs in browsers, including yours. I would keep your browser current in terms of releases, except that the framework… (read more)

This is a development machine. I write software that runs in browsers, including yours. I would keep your browser current in terms of releases, except that the framework I use does not always keep up. I do try to keep up with your security releases. That is certainly worth the risk and effort. Your information says that the 'releases' update channel 'includes' security releases. How about an update channel that ONLY contains security releases?

And, by the way, how do I find out the number and properties of an impending update? I am only presented with a button to install a release. No information of what I am installing.

Asked by Rick 6 years ago

Answered by philipp 6 years ago

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sec_error_expired_certificate

Hello When I try to open Checkvist.com Firefox shows this error: checkvist.com uses an invalid security certificate. The certificate expired on 21-Apr-2013 12:25 PM. The … (read more)

Hello When I try to open Checkvist.com Firefox shows this error:

checkvist.com uses an invalid security certificate.

The certificate expired on 21-Apr-2013 12:25 PM. The current time is 23-Nov-2013 12:26 PM.

(Error code: sec_error_expired_certificate)

As you can see my date/time is correct. I contacted the web site owner and they told me their certification is not expired. You can check yourself that their certificate is ok here http://www.digicert.com/help/ as I did.

I've exported the certificate and uploaded in the link below. http://wikisend.com/download/470088/beta.checkvist-com.crt

I want to know how is possible that Firefox can't get/update the correct certificate from this site which is out ther? I entered the IP of Checkvist.com (95.211.113.1) and got the same error as above in the Firefox.

I have to mention that upgrading FF is not an option for me. I downgrade to 20.0 because I wanted my preview pan (ctrl+Q) back. I tested on another system and there was no such error with an updated FF installed.

Please help me understand and solve this problem. P.S. It will be much more convenient if you let users upload screen shots or files like this in this form.

Thank you very much in advance for your coming help.

Asked by dashakol 6 years ago

Last reply by cor-el 6 years ago

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Since upgrade, Firefox 20 and Adobe flash player 11 eat up all my CPU when playing streaming video

Win7 64 bit Firefox20 Adobe flashplayer 11 plugin when streaming, Task Manager notes: Flashplayerplugin__11__7__700__169.exe *32 -- uses 50% of CPU and higher plugin - c… (read more)

Win7 64 bit Firefox20 Adobe flashplayer 11 plugin

when streaming, Task Manager notes:

Flashplayerplugin__11__7__700__169.exe *32 -- uses 50% of CPU and higher

plugin - container.exe*32 -- uses 40% of CPU and higher

Using 100% of CPU results in choppy video. I do not believe this heavy CPU use was not the case before I upgraded from Firefox13 and Adobe flashplayer 11. I tried downgrading but this did not seem to make a difference.

Thanks for any help.

Asked by gaknutson 7 years ago

Answered by cor-el 7 years ago

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Every website is full of pop up ads. and other screens pop up that say "about blank"

On EVERY website i go to I get pop up ads or a new smaller page pops up and says "about blank" in the address field. They make the websites look different like they have … (read more)

On EVERY website i go to I get pop up ads or a new smaller page pops up and says "about blank" in the address field. They make the websites look different like they have to make room for ads. Also sometimes there is a hidden link that when I click on something it takes my to a whole other website.

Asked by notamy1 7 years ago

Last reply by EJANISON 6 years ago

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More then half the Time, FF will not completely close and remains open in processes

In order to open FF, I have to go to task manager and close the process from the previous usage. I just recently installed FF (few months ago) after a long time away fro… (read more)

In order to open FF, I have to go to task manager and close the process from the previous usage. I just recently installed FF (few months ago) after a long time away from this product. I have reset it a few times to no avail. I dont use 3rd part tool bars, or search add ons. Only have 3 add ons, ADblock and flash block. divx

Asked by skyknites 7 years ago

Last reply by 988089 6 years ago

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How do I get Bing to stop loading in a new tab?

I had Google as my home page and when I would open a new tab it's blank but when I updated my Divx player it set Bing as my homepage and loaded Bing when I open a new tab… (read more)

I had Google as my home page and when I would open a new tab it's blank but when I updated my Divx player it set Bing as my homepage and loaded Bing when I open a new tab. I have Google as my homepage and it comes up when I open a new window but when I open a new tab it still goes to Bing. How do I disable this so a blank page comes up again?

Asked by MikeJ 7 years ago

Answered by TyJS31 6 years ago

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Firefox 20.0.1 Crashes when minimized

It has nothing to do with clicking the minimized "-", I simply Alt-Tab to another software program, and within a minute or a few, FireFox has terminated the process. I s… (read more)

It has nothing to do with clicking the minimized "-", I simply Alt-Tab to another software program, and within a minute or a few, FireFox has terminated the process.

I saw someone had the same problem a while back:

[Firefox keeps crashing when minimized] "https://support.mozilla.org/en-US/questions/931824"

it bothered me to see the thread closed, with no answer.

This problem is there in a consistent way, day after day (boot after boot). Other than this everything seems to be fine!

Tx in advance, Ed

Asked by MozillaSupportEd997 7 years ago

Last reply by samir.alaskarov 6 years ago

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How do I get out of "full Screen'? Can't see the settings to make the change.

The screen on my laptop was changed to full screen mode. Now the Firefox icon in the upper left corner is hidden by the full screen so I can't turn it off. How do I do t… (read more)

The screen on my laptop was changed to full screen mode. Now the Firefox icon in the upper left corner is hidden by the full screen so I can't turn it off. How do I do this?

Asked by DJGwoodturner 7 years ago

Answered by Epicaleb 7 years ago

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After crash About:sessionrestore was empty

I was working on a project with many open tabs (30+) when around 19:30 firefox crashed (which happens quite regularly when that many tabs are open, got used to it). After… (read more)

I was working on a project with many open tabs (30+) when around 19:30 firefox crashed (which happens quite regularly when that many tabs are open, got used to it). After the crash this time the tab about:sessiorestore didnt come up. Just my small tab on the left side which always stays there (my mail) what i told firefox to do (dont know the name for that in english cause i have dutch firefox) plus a tab with www.Qvo6.com, which also openend in a second window , while i had had only 1 window open. Typing in "about:sessiorestore" myself, the list appeared empty. Lost all of my open tabs. The menu options "Restore last session", "Recently closed tabs" and "Recently closed windows" were all grey and thus empty. I never had this before, it always worked. A lot of work is gone. The additional problem is that i cannot retrieve my tabs from my history cause one of the open tabs was a session restore tab itself, with a session containing a tab with in there also a session restore tab which i all wanted to be able to recover cause that were sites i needed for other important projects i was working on. The third level session restore was longer than 8 months ago, so those sites are not in firefox history anymore (why..? :/) and other, more recently opened pages are SO hard to find back in the thousands of sites i visited in the past 8 month that checking each site will be undoable, since i dont even remember the exact name of opened sites. I hope you can imagine the size of the problem to me here.

So: is there a file where different restored sessions are stored in? cause apparently different sessions can be saved and retrieved. Retrieving a session restore within a session restore - as i just described - did work before. Until you lose em all, like now.

Can sync or xmarks help me maybe..?

I really hope you can help me. Lots of effort and time is lost here. Love to hear from you.

PS can this be related to bug 651803 which i reported before..? ("Recently closed tabs" staying empty)

Oh and I installed and uninstalled a toolbar which changed the startpage to Qvo6.com but even after that, the last crash session restore still worked. Just thought i'd mention it cause Qvo6.com opened two windows while i had had only one open. Maybe that influences start pages after crash like session restore.

Asked by bvschalm 7 years ago

Last reply by spidgorny 6 years ago

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  • Archived

After FlashPlayer 11.04, a website with videos on, like YOUTUBE opens a seperated process and the videos appear in the left top corner and can't be moved.

After updating to a version after FlashPlayer 11.02 when opening a window with flash videos on, next to the process of Firefox in the Task Bar appears a new process with … (read more)

After updating to a version after FlashPlayer 11.02 when opening a window with flash videos on, next to the process of Firefox in the Task Bar appears a new process with the Flash Player icon and the video window is placed in the top left corner and can't be moved. If there are more then one video in that page when clicking that Flash Player icon you can see a list of all the videos.

Using FlashPlayer 11.02 this problem doesn't happen and I used this solution for some time, but now If I use that version I get a black window with an error message about security reasons, but if I click it it plays without any problem. Although in some websites that need Flash it says it needs at least version 10, but I have 11.02 but doesn't recognize it and demands to be upgraded.

This is all very weird because only happens in my laptop, I have a desktop with the exact same windows and Firefx version and this doesn't happen. I already tried to uninstall Firefox completly and even deleteing all plugins and extensions and the problem remains.

Uninstalling Flash player also solves this, but then I'm asked to update the the Flash player. This problems doesn't happen in Chrome or IExplorer 10:

http://tinypic.com/view.php?pic=15pn2ab&s=4

http://tinypic.com/view.php?pic=24v2u4l&s=4

Asked by S1LV3R_W0LF 7 years ago

Answered by Amit Kumar Thakur 7 years ago

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My browser keeps saying adobe has crashed. The errors have become more frequent now.

My browser freezes then I get the error about adobe crashing. This has been happening for a few months now. I've uninstalled and reinstalled firefox and adobe multiple ti… (read more)

My browser freezes then I get the error about adobe crashing. This has been happening for a few months now. I've uninstalled and reinstalled firefox and adobe multiple times. I tried making a new profile for firefox also, but nothing has helped. This past week I have also been getting errors about the shockwave plugin crashing. I've tried malware removal, antivirus removal, but it's all coming back clean. I'm not sure what to do anymore.

Asked by melon743 7 years ago

Answered by Tamserenity 6 years ago

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  • Archived

Want to open download manager window in a new tab, how to do it?

I want set the preference to open the new download manager window (Show all downloads) in a new tab. I have seen this happen so i know this happens, i just want to know h… (read more)

I want set the preference to open the new download manager window (Show all downloads) in a new tab. I have seen this happen so i know this happens, i just want to know how?

Regards.

Asked by Prateek shukla 7 years ago

Answered by ideato 7 years ago

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When I click on a website it opens a new tab or window with an advertisement

When I click on a website, whether it be after doing a search to open a site or when I hit enter after entering a password or even just click on next to go to the next pa… (read more)

When I click on a website, whether it be after doing a search to open a site or when I hit enter after entering a password or even just click on next to go to the next page, mozilla pops up a new tab or window with an advertisement in it. It has been doing this for several weeks now. I have tried running antivirus software and it hasn't helped.

Asked by missmoo 7 years ago

Last reply by Teddy Bear 6 years ago

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The first click on some webpages opens an ad in another tab

I have been experiencing this problem for a few weeks now and I've been searching the internet for an answer but I cant find any information about it anywhere. Basically … (read more)

I have been experiencing this problem for a few weeks now and I've been searching the internet for an answer but I cant find any information about it anywhere. Basically this is what happens:

1. I'll go to some webpage, it doesn't matter which page or what website its on, it seems to happen randomly from time to time. 2. I'll notice that when I mouse-over any of the links on the page that the mouse doesn't turn into the little pointing finger, the mouse just continues to look like the regular arrow. 3. The first click I make ANYWHERE on the page will cause an ad to open up in another tab and it will switch to that tab. 4. I close the tab and go back to my original tab and the page works normally now.

I have removed or disabled all suspicious looking addons, and I have also uninstalled a program that looked suspicious. I also ran a scan with Malwarebytes and it found a few 'infections' but the problem persists even after removing them. I know that the ads aren't part of the pages I visit. For example I was filling out a job application for Del Taco or something and I had this problem on one of the pages. Also I run a website and it even happens on my own website sometimes! Also just today Firefox randomly shutdown for no reason at all, one second I'm watching a Youtube video, the next second and looking at my desktop. No error, no nothing. I restarted Firefox and It gave me the "Well this is embarrassing" page. Any help would be greatly appreciated. BTW I'm using Windows 7 64 bit

Asked by Wichid 7 years ago

Last reply by Teddy Bear 6 years ago