Firefox Community Forum

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies disappear into the ether.

Under Settings/Privacy & Security/Clear browsing data I have cleared Everything with all check boxes checked, and multiple times just tried the Saved form info checkbox. The wrong email refuses to die along with the related form data.

It is infuriating. Maybe you can correct it manually, or actually wipe it for me? The INCORRECT email is 'bongoots@yahoo.co.uk'. The CORRECT email is 'bongboots@yahoo.co.uk'.

Many thanks, Bruce Clarke

When accessing important accounts on websites, like financial websites, I've always heard you should close your browser when you're done with the secure website. If you log on in a PRIVATE window and close the private window afterword but leave the main FireFox window open, is that the same thing? I think it is and the private window will delete any login or activity info as if you closed the browser, I just want to confirm with someone more knowledgeable before I make a bad assumption. It also seems to have the added benefit of deleting anything you might download and save elsewhere from the download folder so you don't have to delete it from the DL folder and then the recycle bin. Seems like it's good practice to use the private window this way. Again, just looking for a 2nd opinion.

Thanks,

Accessing Planefinder.com. Have done so many times. After checking on a flight multiple times today, I acquired a notice that said I was blocked from accessing. Is this a scam? It says I entered a word or phrase that was unacceptable and thus am blocked. I can still use Planefinder on my cell phone. I only enter the plane information that is called for. What is going on?

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

My friend recommended this browser to me. When I tried to customize it, I couldn't find an option to change the hotkeys to my preference. I consider this feature important since I use it for work. Can I do this somehow, and is there any plan to add such a feature to the settings?

Problem started with Firefox 146.0.1 Windows 11

1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so you can't page down within email. Note: the Outlook folder scrollbar does appear and does work. 4. The within-email-item side scroll bar does appear from outlook.com opened in Edge browser. So this is a Firefox bug.

Have tried: a. Windows settings->Accessibility->Visual effects->Always show scrollbars = on b. Turned Adblock on and off for outlook.com c. Firefox settings autoscrolling, smooth scrolling tried all combinations.

Any fixes?

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close tabs or do anything. I don't have this problem with the Amazon account in any other browser.

Any ideas why this happens and how to fix it?

Firefox is diverting known safe sites stating they are dangerous and then redirects to http://147.45.69.3/ which in turns send you to other sites. It also happens in Chrome so they must use the same system. The sites are totally safe I use them all the time but lately get redirected and it is getting very annoying

I own three laptops and they are in my Firefox account and synced. I have several bookmarks for site I frequently visit. On two laptops, based on my settings, when I tap a bookmark it opens up in its own tab. This is how I want these to function. For some reason, my third laptop does not behave in this manner. The new bookmark opens up on the tab I am currently in. It gets bumped and the new bookmark opens. This is exactly how I do not want it to perform. What is going on? Also, when I set up settings doesn't it work for all my laptops since I am signed in?

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Thank you to the volunteers for taking the time to help.