Firefox Community Forum

I've received a handful of emails from the Social Security Administration regarding the 2026 cost-of-living adjustment (COLA). Each time I click on the provided sign-in button, Firefox fails to connect. I am attaching a screenshot of the message it gives me instead. Today, on a whim, I tried to sign in using Chrome, and it worked fine. What is wrong with Firefox?

At your recommendation I signed up to Ad Avoid and now FireFox tells me that I could/should not access BT.Com because of the certificate issued by Ad Avoid

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my Dell PC's have solid state drive). I know there are two other "help" buttons ("troubleshoot mode" and "clear startup cache"). The "refresh" button has really helped me to keep my Firefox browser working properly with my two Dell PC's. Thank you for any comments you might have about this.

I see in one of the past recent updates, I notice that "- Original Profile" is in the windows and not just the title of the website I'm on. Any way to remove it? It looks off and not necessary to me.

Hi

I need to block some sites through the OS Hosts file, Other browsers ( Edge, Chrome, .. ) are honoring the HOSTS file rules but Firefox bypassing them !! , I disabled the DNSOverHTTPS and all other available suggestion and options but still not honoring the hosts file !

as you can see in the attached file, the Firefox DNS Section is now blank ! but still doesn't follow the OS host file

I even made a custom policy file but still doesn't work, these are the things I disabled but still not working :

{

 "policies": {
   "DNSOverHTTPS": {
     "Enabled": false,
     "Locked": true
   },
   "Preferences": {
     "network.trr.mode": {
       "Value": 5,
       "Status": "locked"
     },
     "network.dns.native_https_query": {
       "Value": false,
       "Status": "locked"
     },
     "network.trr.uri": {
       "Value": "",
       "Status": "locked"
     },
     "network.trr.bootstrapAddress": {
       "Value": "",
       "Status": "locked"
     },
     "network.trr.exclude-etc-hosts": {
       "Value": true,
       "Status": "locked"
     },
     "network.dnsCacheEntries": {
       "Value": 0,
       "Status": "locked"
     },
     "network.dns.disableIPv6": {
       "Value": true,
       "Status": "locked"
     },
     "browser.fixup.dns_first_for_single_words": {
       "Value": true,
       "Status": "locked"
     },
     "keyword.enabled": {
       "Value": false,
       "Status": "locked"
     }
   }
 }

}

After the 145.0 update when I start Firefox both the menu bar and the top bar with the exit icon are missing. This is the first issue I've had since using Firefox when the new revision was in the 20's. Per some quick Support research, I press F 11 twice (NOT once) to restore the screen to include the top bar with exit icon and menu bar with my Windows task bar showing (as normal for the past 2 decades). When I close out Firefox in less than full screen mode and then start up Firefox again, it properly includes both the top bar with exit icon and the menu bar. HOWEVER, if I close Firefox in full screen and then restart, I am missing the top icon bar and menu bar... again. Press F11 twice and the bars are back to square one. HOW DO I FIX THIS SO I DON'T HAVE TO PRESS F11 TWICE ON EVERY STARTUP TO RESTORE MY SCREEN?????? WHY DID YOUR RECENT UPDATE CHANGE MY SCREEN SETTINGS?????

FF now won't access facebook or amazon websites. FF worked yesterday but wouldn't access either site today. Both Google and MS Edge access both sites. I have cleared cash and reinstalled FF with no luck. Help Please

I opened a profile that I had just used recently to a blank tab bar. I closed it and the sessionstore-backup folder did not have a recent backup, The most recent about a week old.

Just for testing, I tried to restore with one of the upgrade.jsonlz4 file, about 2 weeks old, but it also had no session. I then restored one that was 2 months old. That one had a session

Now, Firefox no longer generates the upgrade.jsonlz4 files

Hi, there.

After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "about:profiles", ALL FILES in the Root Directory of my old, default profile have the same date as the update, or after. Not a single file is older than that and all my history and bookmarks are gone. The option "Restore Previous Session" was not shown after the update.

PLEASE HELP!!

Thank you.

PS: This happened on a Macbook Pro. All other profiles are the same as they were before the update, having kept all history and bookmarks.

Hi there I have the problem that my firefox can save any file or download on my other drives since they arent event show as an option. I did a little research and read that by default in linux for security reason was unable to, but asking in the official forum of my distro (cachyos), they can save thing in other drives with no problems.

So i wanted to know why i dont?, my firefox installation is native at installing the dristro and having all perimission but it cant see my drives except the one is installed to (and where my OS is).

The only thing different i actually do is the folder where my current user info is saved, i moved the files from my user but with the files i had from my old windows session to impor my saved sites, favorites, etc.

Can you help me to be able to save files or images on my other drives?, thank you for time.

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

The 2-year-old support page "View synced tabs from other devices" gives 2 methods for syncing all your tabs from one Windoze FF to another. Neither one does anything at all for me now. The "right-click on the device in the sidebar" sounded SO promising, but it does not cause anything at all to happen. And checking the "sync tabs" box does indeed make them all show up in the sidebar list, but does not open anything. So besides clicking on each of the hundreds of tabs listed, how can I do this, or is it just another FF functionality lost to time?

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will be stuck only making the bar appear/disappear. I just have to close the second window because it becomes immediately unusable. I have the ui setting set to false but it still freezes new windows and doest let me click or type on anything. I've uninstalled and reinstalled, ran troubleshoot mode, got rid of extensions, reset my computer. I'm at a loss. Any help would be great

These 2 web sites worked fine last night.

Today ebay.com connects, but picutres on the site are blank spaces.

Gunbroker.com won't connect, it just sputters and sputters.

I entered these 2 sites on Chrome, they came up correctly. Gunbroker.com connected. Ebay came up with all the pictures on the site populated.

I can't figure out why gmail will not allow me to log in. It tells me that cookies are turned off but I can't even figure out what that means or how to correct it

I think that this recent update removed all of my tabs and tab windows, it has done this before and I don't understand why, I have the old update session file still (The 11/11/2025 One) and I tried to use that one to bring the tabs back by putting the file in the sessionstore-backup folder with no other file in it, but they didn't come back. I am genuinely confused as to why it doesn't work, I have renamed and deleted sessionstore.jsonzl4 files but it still comes up as a new session.