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Firefox Auro updated and deleted all of my bookmarks. There is no option to recover bookmarks and syncing from another device isn't working.

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work c… (read more)

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work computer needed different links saved. Any easy options for recovery? The bookmark management tool shows no options to import bookmarks and clicking any of the restore or import options does literally nothing. This is a huge issue for work flow and is putting me out of schedule. Why would an update remove ALL bookmarks? Seems like a serious over look in function.

Asked by kostagkapellas 4 months ago

Last reply by nichole3 2 months ago

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (read more)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser 4 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Deleting Bookmarks

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database … (read more)

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database produced no results. I do not, for a variety of reasons, sync bookmarks (or anything else) between the three installations. Experienced user that has spent far too long on what should be a simple issue.

Asked by Beowolf464 5 months ago

Last reply by Denys 2 months ago

Firefox update notification failure

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2) I still wasn't convinced (Im… (read more)

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2)

I still wasn't convinced (Image 3)

Also, I never opt to "Automatically Install Updates". I don't know how that got selected, but even so, it did not work.

Explanation please?

Asked by noel_envode 2 months ago

Last reply by Denys 2 months ago

Pinned tabs visibility

Maybe this is counter intuitive, and/or I don't understand pinned tabs, but is there a way to have pinned tabs visible in the tabs list, instead of hidden. I find it v… (read more)

Maybe this is counter intuitive, and/or I don't understand pinned tabs, but is there a way to have pinned tabs visible in the tabs list, instead of hidden.

I find it very inconvenient in a variety of ways.

Asked by noel_envode 3 months ago

Last reply by jonzn4SUSE 3 months ago

Turn off automatic PDF embedding

Hi all, I remember in older versions of Firefox (within the past 6 months) that pdfs embedded in a page would be a hyperlink that you had to click which would open in ano… (read more)

Hi all, I remember in older versions of Firefox (within the past 6 months) that pdfs embedded in a page would be a hyperlink that you had to click which would open in another tab. Now pdfs automatically open which is very annoying as it makes it difficult to read, while I found a way to open it in another tab I was wondering if there is a setting I can disable so I can just click on a hyperlink.

Thanks in advance

Asked by lachlananon 4 months ago

Last reply by hellosct1 4 months ago

UI Buttons do not work, Bookmarks have all dissapeared, right click is not working.

A couple days ago, some weird issues have started: All my bookmarks are gone Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu… (read more)

A couple days ago, some weird issues have started:

  • All my bookmarks are gone
  • Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
  • Similarly, right clicking to open a menu (such as "Save Image") also does not work
  • Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

Asked by Nesi 3 months ago

Last reply by Nora 3 months ago

Edge Suddenly Taking Over (My Beloved Firefox) - MS Edge? BLECH!

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3. In the past week both Firefox and Win 10 have updated. I d… (read more)

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3.

In the past week both Firefox and Win 10 have updated. I don't know what happened, but now when I boot up or reboot, my computer opens to MS Edge. Yuck!

Every single time I have to reinstall Firefox! Once I do that, all is well again. I have all my bookmarks back, etc.

It also keeps changing my "default to Firefox" browser setting, turning it OFF, while I'm using Firefox. I repeatedly have to keep going in and clicking to make FF to the default browser again.

Why is it doing this? How do I stop it?

Anyway, I know I can't delete Edge or uninstall it. How do I shove it back into the black hole it has lived in until now?

Thanks very much in advance for any help offered. :)

KathyOnOBX

  • (Nope - computer not eligible to upgrade to Win 11. My processor isn't fast enough, I think.)

Asked by KathyOnOBX 4 months ago

Last reply by abredt 3 months ago

iCloud PW extension effecting my trust of Firefox as a whole

I have no idea how 100k people can review an extension labeled ICLOUD PW EXTENSION and you guys can't either remove it for the scam it is or show it has your approval as … (read more)

I have no idea how 100k people can review an extension labeled ICLOUD PW EXTENSION and you guys can't either remove it for the scam it is or show it has your approval as an extension up to FireFox security standards. 2.7 stars 100k reviews looks like a scam. Simply my feedback. Can't tell if I should trust so I'll never trust it until it's sufficient enough.

Asked by scott06mccabe 3 months ago

Last reply by Denys 3 months ago

Persistant Pinned Tabs - Feature Request

PROBLEM: Pinned tabs are useful, but if I have more than one Firefox window open and I close them in the wrong order, the next time I open Firefox, my pinned tabs are gon… (read more)

PROBLEM: Pinned tabs are useful, but if I have more than one Firefox window open and I close them in the wrong order, the next time I open Firefox, my pinned tabs are gone and I have to pin them again.

SOLUTION: Pinned tabs should be able to be permanent so that they will re-open no matter which Firefox window is closed first. Is there a way to make this work?

Asked by Alan Haynes 4 months ago

Last reply by RichCPA 3 months ago

tabs become unselectable and can't be dragged out of the main window

This started happening a few days ago. I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable… (read more)

This started happening a few days ago.

I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable, and if i scrolled in the tab bar, the tab icon and text would remain locked in place in the display while the other tabs moved behind it.

The main Firefox window also lost the minimize, restore, and close buttons. The only way to make the tabs work was to close Firefox and relaunch it.

I noticed this happened only after any app in the OS went full screen, be it a steam game, or another Firefox window, or a VLC window, or anything else that I did that made an app full screen in any of my monitors.

I am using Ubuntu 24.04 with KDE Plasma 5.27.12. Kernel is 6.14.0-29. Display server is Wayland.

Initially I thought this could be a problem with the snap version of Firefox, so now I've installed the deb package, but the problem remains. Firefox is the only app which presents a problem of any kind when any window goes full screen.

Here's a video showing what the problem looks like, in case my description was not clear. The ghostly tab in this video is the chess.com home page and you can see it as the third tab from the top right of the video, and it remains in that position as i scroll the other tabs, completely unselectable with the mouse.

https://www.youtube.com/watch?v=-mAfPS3_qkg

Any idea of what could be causing this issue to appear?

Thank you!

Asked by sara 5 months ago

Last reply by jonzn4SUSE 3 months ago