Showing questions tagged:

After update opened tabs doesn't restore

(sorry for my bad English) I delete and again install Firefox, and after this if I open tabs (Youtube, etc) and close browser, tabs doesn't restore and showing default 1 … (read more)

(sorry for my bad English) I delete and again install Firefox, and after this if I open tabs (Youtube, etc) and close browser, tabs doesn't restore and showing default 1 search tab Firefox. Setting to restore tabs enabled, but not working, lile a method with about:setting. I will be grateful for help.

Archived 3 276

Cannot clear history

Cannot clear browsing history. Delete page does not work. Clear recent history does not work. I tried uninstalling and reinstalling but I think it automatically imported… (read more)

Cannot clear browsing history. Delete page does not work. Clear recent history does not work.

I tried uninstalling and reinstalling but I think it automatically imported everything which was not desirable in this case.

Do not have account or sync so it is not pulling from either of those places

Archived 3 276

McAfee Total Security keeps popping up, warning me that the website I am on is infected, then offers me a chance to buy their product, then I am switched to Norton to purchase their product. I am on a MacBook Air with MacOS Monterey Version 12.7.5

bold textI GET SIDE TABS WITH MOZILLA ICON WITH A WARNING MY "PC" IS VIRUS INFECTED and to click on it to remove the virus. The WARNING SIDE TAB RETREATS BEFORE I CAN CL… (read more)

bold textI GET SIDE TABS WITH MOZILLA ICON WITH A WARNING MY "PC" IS VIRUS INFECTED and to click on it to remove the virus. The WARNING SIDE TAB RETREATS BEFORE I CAN CLICK ON THE SIDE TAB.

Archived 1 266

Can't remove overflow toolbar

Suddenly this morning, a new toolbar appeared on my copy of Firefox (131.0) showing one item, Getting Started, which I have no use for. I managed to delete it and it was… (read more)

Suddenly this morning, a new toolbar appeared on my copy of Firefox (131.0) showing one item, Getting Started, which I have no use for. I managed to delete it and it was replaced with something telling me to place my bookmarks here on the bookmarks toolbar, which I also don't want. How do I get rid of it as it's nothing else for me but a waste of screen real estate?

Archived 1 265

white font on white background in addressbar, tab titles etc.

Hi, I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, some… (read more)

Hi,

I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, some elements of the settings etc.

From what I can see there is no difference to my settings under "Language and Appearance". When I create a new profile either with the profile manager in Firefox or by renaming "%appdata"\Mozilla Firefox", nothing changes. So I can rule out a custom userchrome.css or similar in the profile folder. When I switch to "troubleshoot mode" with the old or the new profile, everything looks fine.

It also affects Thunderbird, but no other programms.

I can't figure out, where the problem lies.

Archived 3 265

How to get Firefox to use an existing profile without moving or copying it?

I use Firefox on Ubuntu Linux, and it works fine. For unrelated reasons I have created a new Linux Mint 22 boot partition, and I would like to use the same Firefox profi… (read more)

I use Firefox on Ubuntu Linux, and it works fine.

For unrelated reasons I have created a new Linux Mint 22 boot partition, and I would like to use the same Firefox profile on both Linux OS-s, without having to move or copy the existing profile I use on Ubuntu. (The profile is placed on a third independent data partition!) I cannot find any information on how to do it. All information I find involves moving the profile, but then Firefox on Ubuntu would not be able to continue to use it.

I look forward to hear from you. Thank you. :-)

Solved Archived 2 264

Content is missing

I was filling out a City of Portland nuisance complaint form, but the "SUBMIT" button would not appear in order for the complaint form to be transmitted. I could only s… (read more)

I was filling out a City of Portland nuisance complaint form, but the "SUBMIT" button would not appear in order for the complaint form to be transmitted. I could only scroll down so far -- there was nothing more, no page two, etc. Email to City confirmed the problem with the form was on my end. Then I used Safari to get that same City complaint form. Same site, same form. But, on Safari there was about a full page more to the form that had been missing on Firefox. Additional questions, boxes to check, spaces to fill, places to upload photos/files. And at the bottom of the form was the "SUBMIT" button. I don't think I've had this particular issue with other forms, questionnaires, etc. elsewhere. Is there a filter or something blocking random stuff?

I'm not able to Screenshot the page as shown in Safari, so: https://www.portland.gov/homelessness-impact-reduction/report-campsite I think I can "Add image" as a screenshot of the form as shown in Firefox . . . . . . . . . . . . . . oh well, turns out I don't know how to make all that happen. Thanks for whatever anyone can come up with.

Archived 3 256

Lost all bookmarks and folders after latest update 131.0.3 (64-bit)

hi i have mental health difficulties and all the links to absolutely everything is gone no bookmarks no folders nothing on my desktop i have lost everything please help m… (read more)

hi i have mental health difficulties and all the links to absolutely everything is gone no bookmarks no folders nothing on my desktop i have lost everything please help me recover these so many important bookmarks all missing help me get them back even if i have to go back to an older version of firefox this update happened itself please help me nothing in import restore in manage bookmarks see pic showing no bookmarks its empty please help me i am desperate my mobile number is u.k [edited phone# from public community support forum] please help me

Archived 2 256

Website will not load

When I try to log into my bank now, I keep getting this message. I know it is a safe site but now I cannot log into my bank to get my banking done. Below is the message… (read more)

When I try to log into my bank now, I keep getting this message. I know it is a safe site but now I cannot log into my bank to get my banking done. Below is the message I keep getting. This is a Firefox problem. I can still log in with Chrome but I prefer Firefox. How do I fix this.


Secure Connection Failed

An error occurred during a connection to cibng.ibanking-services.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Archived 2 249

Dropdown menu problems

Bookmarks dropdown menu opens up halfway down and it's not possible to scroll back up to the top and add a bookmark. At first I thought it was a mouse problem - changed m… (read more)

Bookmarks dropdown menu opens up halfway down and it's not possible to scroll back up to the top and add a bookmark. At first I thought it was a mouse problem - changed mouse - problem remains.

Archived 2 238

Mistyping cause by non-character notation (e.g., dot, comma, semi-colon, colon, quotation mark etc.)

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While wit… (read more)

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While with Windows 11, I can't find the solution anywhere on the web. Whenever I type on the browser, if I write a non-character notation right behind the word (like "this,"), the word would usually auto delete itself or sometimes, the word clone itself out (e.g, wordword, thisthi, etc.) or it deletes a small section of words right behind that non-char. I don't have insert turning on. I am quite uncertain whether you can reproduce this error on your laptop (for me, I have been through 2 windows 11 laptop and this error still persist). This error seems to only occurs for Vietnamese (Telex and VNI) default keyboard from Microsoft, Russian and English work fine. I suspect that it is caused by Microsoft Vietnamese, but I have unchecked all kind of spelling checking on settings. So should I use a third-party Vietnamese language typing for this situation or does it caused by something else?

Solved Archived 1 228

Firefox freezes whole computer, can only do hard shutdown and restart

Windows 11 FF 131.0.3 64-bit This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. … (read more)

Windows 11 FF 131.0.3 64-bit

This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change.

It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.

Archived 2 226

Cannot delete Screenshots from PC

I take a lot of screenshots using Firefox's built in screenshot tool to share with my friends. After a while it slows down my Photos folder and I move them elsewhere. How… (read more)

I take a lot of screenshots using Firefox's built in screenshot tool to share with my friends. After a while it slows down my Photos folder and I move them elsewhere. However, I cannot move, delete, or even rename any of the 18 photos shown in the photo below. They are all from Twitter/X, but this error does not apply to every screenshot from Twitter - I was able to move or delete most of them. However, it is ONLY happening with photos from Twitter. They are not Read Only so I don't know what the issue is. I'm not having this issue with Windows Snip tool, only Firefox Screenshots.

Archived 4 225

Firefox doesn't connect to the internet at all, other programs do

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, e… (read more)

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, even the update checker in settings. It opens local files without issue. It started 7+ days ago, i have tried doing everything on the "firefox doesn't load internet pages in, other browsers do" but it didn't change anything.

Archived 1 225

Upgrade to version 131.0 broke my Internet Bill Pay website

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.… (read more)

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

Solved Archived 5 218

New Chatbot AI recording copy and keylogs: can't uncheck it.

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off? I noticed that even if the AI is turned off, the ch… (read more)

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off?

I noticed that even if the AI is turned off, the check box for  "Show prompts on text select

Displays a shortcut to prompts when you select text. Firefox sends the text, page title, and prompt to the chatbot." is always checked and greyed out.

What gives Firefox folks of knowledge?

Archived 1 218

Fillable PDF not viewing

when opening o365 and open a PDF attachment that was fillable, I cannot view the filled in texts, unless i download the file and view with my default PDF viewer., even do… (read more)

when opening o365 and open a PDF attachment that was fillable, I cannot view the filled in texts, unless i download the file and view with my default PDF viewer., even doing preview i cannot see the filled in portions of the document. I can view on Chrome and Edge and outlook app on my PC. I have attached a jpeg for your viewing, if you look at top part it shows what i get in Firefox, the bottom is with any other browser or office app. I am using windows 10 and the latest browser Firefox.

Thanks for your input.

Archived 2 217

Lost all data

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, et… (read more)

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

Archived 1 217

Sign-in link from Google accounts does not work

I wanted to sign in to my google account but the link under logging in is towards a help centre question about clearing cache. I can in no way log in to my google account… (read more)

I wanted to sign in to my google account but the link under logging in is towards a help centre question about clearing cache. I can in no way log in to my google account on firefox. Can someone help me with this? THe link that it sends me to is https://accounts.google.com/ServiceLogin?hl=en&passive=true&continue=http://support.google.com/accounts/answer/32050%3Fhl%3Den&ec=GAZAdQ

Archived 1 216

New Firefox browser on new computer won't sync with previous Firefox browser on previous computer

As in subject ... None of my bookmarks (for instance) in my previous browser on an other computer will show up. I have tried to manually sync but nothing happens ... Best… (read more)

As in subject ... None of my bookmarks (for instance) in my previous browser on an other computer will show up. I have tried to manually sync but nothing happens ...

Best, Johan

Archived 1 216