Showing questions tagged: Show all questions
  • Solved
  • Locked

firefox version 128.0.3 can't play HD amazon prime videos

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements. I've already tried … (read more)

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements.

I've already tried playing the same video on edge, and the quality selector was fine there, full HD video.

Thank you in advance

Asked by Juan Cuello Espinosa 3 months ago

Answered by Juan Cuello Espinosa 2 months ago

  • Solved

Firefox is not secure!

Firefox releases email addresses and our data to third parties! I installed the Arc browser and Arc offered to load my bookmarks from mozilla. Out of curiosity, I let it… (read more)

Firefox releases email addresses and our data to third parties!

I installed the Arc browser and Arc offered to load my bookmarks from mozilla. Out of curiosity, I let it, and it loaded my bookmarks and folders smoothly. Arc didn't navigate Firefox to the login page, so Firefox released my information without asking me.

What probably happened in the background was that the Arc browser told Firefox which email address it was requesting data from, and Firefox handed over the data to it "on notice". Firefox was not even convinced that the real owner of the email address asked the Arc browser to synchronize the folders.

Is it the famous Firefox reliability?

Asked by info11727 3 months ago

Answered by info11727 3 months ago

  • Solved

Stripe payments are not working in Firefox

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this … (read more)

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this for http://stripe.com and for whatever website is trying to use stripe. No stripe payments ever work and I always get the same error attached. I have tried another browser and it works. How can I find out at least what is blocking the payments so I can disable it?

Asked by John Staveley 3 months ago

Answered by John Staveley 3 months ago

  • Solved

Gmail is not working

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even mor… (read more)

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even more).

Asked by Nelver 3 months ago

Answered by Nelver 3 months ago

  • Solved

Installation aborted because the add-on appears to be corrupt.

Installation aborted because the add-on appears to be corrupt. OmegaSwitch Hello, I encountered an error when trying to install the extension. I've never encountered a… (read more)

Installation aborted because the add-on appears to be corrupt. OmegaSwitch

Hello, I encountered an error when trying to install the extension. I've never encountered anything like this before

Asked by Sazex 3 months ago

Answered by cor-el 3 months ago

  • Solved

Firefox 128.03 No way to get rid of google as search engine

Is Firefox now a complete tool of Google ? about:preferences#search there is no way to delete google as search engine I have startpage and duckduckgo as alternativ… (read more)

Is Firefox now a complete tool of Google ? about:preferences#search there is no way to delete google as search engine I have startpage and duckduckgo as alternative options listed and I can remove them, but google cannot be removed as the REMOVE button is not highlighted in case of Google. Why do you hardcode Google as the default browser for the URL bar ?

From the attached image you can see that the "Remove Tab" is inactive specifically for google. I tried absolutely all advice on the net, and nothing works. Firefox now seemingly FORCES us to use google. This behavior was not present in the previous firefox version I used. It immediately happened after update to 128.0.3 (64-bit).

Is google now hardcoded into firefox ? If so it is time for a hard fork in the firefox code. Hopefully it is not needed.

In addition Google was ruled to be a Monopoly today by a federal judge,

https://apnews.com/article/google-antitrust-search-engine-verdict-apple-319a61f20fb11510097845a30abaefd8

So it would be better for Mozilla/Firefox to not continue the monopoly and become an enabling party in monopoly lawsuits.

Asked by zimbodel 3 months ago

Answered by zimbodel 3 months ago

  • Solved

Firefox 32xbit for Windows 7 Ultimate x32bit laptop

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising,… (read more)

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising, ie set it for Win7/8 but the version which is downloaded reflects on the laptop that that version can only be used on a Win 10 computer. Please give me a link where I can find the 32 bit version of Firefox meant for Win 7. THANK YOU.

Asked by Karen van Staden 3 months ago

Answered by Karen van Staden 3 months ago

  • Solved

Firefox lagging lagging a ton for a second or two

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of secon… (read more)

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of seconds to open. When I am typing, it takes a few seconds every now and then to catch up. Additionally, when I am scrolling, it will be unresponsive for a couple of seconds before jumping to where I supposedly scrolled to. I am using Mint Linux Firefox 128.0.3. Processor: 13th Gen Intel© Core™ i7-13700HX × 16. Graphics:

 Device-1: Intel driver: i915 v: kernel
 Device-2: NVIDIA driver: nvidia v: 550.90.07
 Device-3: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera
   type: USB driver: uvcvideo
 Display: x11 server: X.Org v: 1.21.1.4 driver: X:
   loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
   resolution: 3424x1926~240Hz
 OpenGL: renderer: Mesa Intel UHD Graphics (ADL-S GT1)
   v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2

Asked by theexaltedfuhrer 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

All web pages only display in text format only

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cac… (read more)

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cache/data, checked latest version. Not touched any setting and Edge works fine with same sites. After using Firefox as by preferred browser for many years it looks like I need to find an alternative which makes me sad.

Asked by max158 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

"Sign In" Screen of "https://torontosun.com/sign-in/" does not Load in Virtual Box VM

My Environment: Host Machine - Intel Core i7-4771 @3.50GHz, 16GB RAM NVIDIA GeForce 210 Display Adapter, Intel Gigabit Network Connection (ISP connection is around 700MBp… (read more)

My Environment: Host Machine - Intel Core i7-4771 @3.50GHz, 16GB RAM NVIDIA GeForce 210 Display Adapter, Intel Gigabit Network Connection (ISP connection is around 700MBps).

OS - Windows 7 Pro V.22H2 Browser = Firefox ver.128.0.3 64bit.

Virtual Machine (VM) - Oracle Virtual Box Ver. 7.0.20 r163906, RAM = 4GB, Network = Bridged Adapter.

OS = Windows 7 Pro V. 22H2 Browser = Firefox ver. 128.0.3 64bit.

The Problem (In my VM only because I never browse sites on my Host PC): Toronto Sun website "Sign In" Screen never loads. A quarter circle just goes round and round. The website in question is - https://torontosun.com/sign-in/ The website itself does load fine and I can browse the site and all articles. But I cannot log into the site because the "Sign in" screen never loads. Also, Firefox tabs crash very frequently on this whole website.

Firefox is the only browser that I have on both my Host and VM (I have deleted MS Edge since it cannot be uninstalled).

On my VM, I tried installing Google Chrome and it works fine. The Toronto Sun Sign In page loads fine and I can log in.

On my Host PC, Firefox actually works. I tried it to see if the "Sign In" screen appears and it does and I can log in. It is only on my VM that it does not load.

What has Changed:

The Oracle Virtual Box software was just updated from ver. VirtualBox-7.0.18-162988-Win to ver. VirtualBox-7.0.20-163906-Win.

What I have tried: I have already done the following: Cleared - "Everything" including History, cookies, Temporary Cached files and pages and Site Settings.

I do not have any add-ons or themes installed.

I have cleared all Windows and User Temp Folders and files. I have rebooted several times in the past couple of days.

I tried increasing the VM RAM from 4GB to 6GB - did not help.


I would appreciate a solution.

Thanks very much. Kenneth

Asked by klml 3 months ago

Answered by klml 2 months ago

  • Solved

"Note: Not all extensions can be allowed in Private Windows." okay, BUT WHY?

I know it may sound a bit strange, but I would like to know WHY an extension is not allowed in a private window, so I might understand the reason why I'm not able to diag… (read more)

I know it may sound a bit strange, but I would like to know WHY an extension is not allowed in a private window, so I might understand the reason why I'm not able to diagnose an issue I'm having with fucking amazon who has their cart all over the place for a misconfiguration in firefox that either I did or an extension is causing, however I'm unable to figure out which because I can't enable extensions in private windows, where the issue does not happen, so I'm not able to reproduce and isolate the problem. Specifically, this article: https://support.mozilla.org/en-US/kb/extensions-private-browsing Plus, I was kinda expecting I could run STG in private too, since it offer such nice and rich grouping and memory management features vanilla FF does not (PS: please take inspiration and bake it inside!!) Thanks in advance.

Asked by Bryan Joshua Pedini 2 months ago

Answered by cor-el 2 months ago

  • Solved

Why hasn't Mozilla fixed the terrible verticle scroll bar too thin issue?

I've been using Mozilla Firefox since ... well, before Firefox, I used Netscape, your great-great-grandfather. I am not blind. I have some issues with visual objects on… (read more)

I've been using Mozilla Firefox since ... well, before Firefox, I used Netscape, your great-great-grandfather.

I am not blind. I have some issues with visual objects on web pages like scroll bars when you can't effectively use them. They are too thin. Mozilla has had complaints about this since 2022.

Please Fix them. Otherwise I may have to migrate to Chrome or Edge and leave my Mozilla legacy behind for a differnent fork in browsers. It's a dealbreaker folks. People will leave this browser and probably are every day for one stupid reason. Scroll bars than are inaccessible without using something like windows magnifier when you need to scroll.\

C'mon Fix the scroll bars!!

Asked by Jim Muir Firefox 3 months ago

Answered by cor-el 3 months ago

  • Solved

Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (read more)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Asked by tal 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Locked

We can’t connect to the server at www.googleadservices.com.

Greetings, a couple of weeks ago I started getting a black page with the message that is the title of this question, "We can’t connect to the server at www.googleadservic… (read more)

Greetings, a couple of weeks ago I started getting a black page with the message that is the title of this question, "We can’t connect to the server at www.googleadservices.com." when I click results from a web search and even clicking on links from within pages I already have open. This has happened in the past but only once in a while and isolated incidents. However right now my browsers are almost useless because of it. It started with Firefox as it is usually my default browser so I switched to Chrome and then Edge and now they are all doing it. I have posted a query in Windows forums and Microsoft help because it is with all my browsers but I am also posting in the individual browsers' help sections as well to get as much info on this as possible because it's really frustrating me and I want it fixed. I'm only able to visit 1 out of maybe every 25 pages I try to click on from any of my browsers!

Asked by Ray Dunne 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Firefox only loads one page without cancelling and typing in new one

Apologies if I haven't described this very well. After loading a page on Firefox, loading the next one and any further ones could just be typed over the previous one as m… (read more)

Apologies if I haven't described this very well. After loading a page on Firefox, loading the next one and any further ones could just be typed over the previous one as many times as you needed. Not any more, if I try typing in a new address nothing happens and I have to cancel and load Firefox again. Never used to be like this, can anyone help please?

Asked by Andrew Thompson 3 months ago

Answered by Andrew Thompson 3 months ago

  • Solved

EBay pushing advertising webpages

I visited eBay.com yesterday, Now, every time I search art or photos, an eBay page selling such items pops up. Adblock Pluse extension does not stop it. … (read more)

I visited eBay.com yesterday, Now, every time I search art or photos, an eBay page selling such items pops up. Adblock Pluse extension does not stop it.

Asked by Mike Shell 3 months ago

Answered by Mike Shell 3 months ago

  • Solved
  • Locked

Two versions of Mozilla Firefox are installed on my PC.

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use. Both editions are 64-bit type but one is version 109.0.1 (… (read more)

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use.

Both editions are 64-bit type but one is version 109.0.1 (11/04/2023) in

C:\Program Files\Mozilla Firefox and the other is version 128.0.3 (28/07/2024) in C:\Program Files (x86)/Mozilla Firefox.

I suppose it is illegal to have two versions of the same App., so the question is how can I delete the old version (109.0.1) without affecting or damaging the new version (128.0.3)?

Thank you, JOHN HATZITOLIOS

Asked by rogergr311049 3 months ago

Answered by rogergr311049 3 months ago