Showing questions tagged: Show all questions
  • Solved

Wall Street Journal Comments Not Appearing in Firefox

Hello, For the past couple weeks, comments on WSJ articles and opinions have not shown up in Firefox. They show up just fine if I use Edge. I'm running Firefox 128.0.2… (read more)

Hello,

For the past couple weeks, comments on WSJ articles and opinions have not shown up in Firefox. They show up just fine if I use Edge. I'm running Firefox 128.0.2 on a Windows 10 computer.

I run uBlock origin. I tried disabling it, but that has no effect on the problem.

Any help would be appreciated. Thanks in advance.

Asked by g_e_fox 3 months ago

Answered by g_e_fox 3 months ago

  • Solved

"Sign In" Screen of "https://torontosun.com/sign-in/" does not Load in Virtual Box VM

My Environment: Host Machine - Intel Core i7-4771 @3.50GHz, 16GB RAM NVIDIA GeForce 210 Display Adapter, Intel Gigabit Network Connection (ISP connection is around 700MBp… (read more)

My Environment: Host Machine - Intel Core i7-4771 @3.50GHz, 16GB RAM NVIDIA GeForce 210 Display Adapter, Intel Gigabit Network Connection (ISP connection is around 700MBps).

OS - Windows 7 Pro V.22H2 Browser = Firefox ver.128.0.3 64bit.

Virtual Machine (VM) - Oracle Virtual Box Ver. 7.0.20 r163906, RAM = 4GB, Network = Bridged Adapter.

OS = Windows 7 Pro V. 22H2 Browser = Firefox ver. 128.0.3 64bit.

The Problem (In my VM only because I never browse sites on my Host PC): Toronto Sun website "Sign In" Screen never loads. A quarter circle just goes round and round. The website in question is - https://torontosun.com/sign-in/ The website itself does load fine and I can browse the site and all articles. But I cannot log into the site because the "Sign in" screen never loads. Also, Firefox tabs crash very frequently on this whole website.

Firefox is the only browser that I have on both my Host and VM (I have deleted MS Edge since it cannot be uninstalled).

On my VM, I tried installing Google Chrome and it works fine. The Toronto Sun Sign In page loads fine and I can log in.

On my Host PC, Firefox actually works. I tried it to see if the "Sign In" screen appears and it does and I can log in. It is only on my VM that it does not load.

What has Changed:

The Oracle Virtual Box software was just updated from ver. VirtualBox-7.0.18-162988-Win to ver. VirtualBox-7.0.20-163906-Win.

What I have tried: I have already done the following: Cleared - "Everything" including History, cookies, Temporary Cached files and pages and Site Settings.

I do not have any add-ons or themes installed.

I have cleared all Windows and User Temp Folders and files. I have rebooted several times in the past couple of days.

I tried increasing the VM RAM from 4GB to 6GB - did not help.


I would appreciate a solution.

Thanks very much. Kenneth

Asked by klml 3 months ago

Answered by klml 2 months ago

  • Solved

Keyboard shortcuts for media playing on browser accidentally disabled

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but thi… (read more)

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but this has now been disabled. I cannot figure out how to get back to settings to re-enable this feature (checked online, in Mozilla support pages and on Mozilla community)

I think I tapped Ctrl + left arrow to bring up the settings box when I accidentally disabled the keyboard shortcut. Any help would be appreciated

Asked by fariad 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

I uninstalled Kaspersky and now I can't access gmail in firefox

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspers… (read more)

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

Asked by Sean Wheeler 3 months ago

Answered by Sean Wheeler 3 months ago

  • Solved

Firefox Copy/paste bug on answers.microsoft.com

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it int… (read more)

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

Asked by noel_envode 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

All icons are monochrome

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting th… (read more)

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

Asked by Aidan 3 months ago

Answered by Aidan 3 months ago

  • Solved

can't download files

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me… (read more)

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me i add my discord and telegram to images if you have some ideas to fix write me please. Thanks🤍

Asked by My-Dell-Laptop2024 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

bookmarks gone after doing a factory reset on my Macbook despite signing into same Mozilla profile

Hiya good citizens of the internet 👋 Please help me recover my bookmarks 🥺 I've gone through every single support article on this topic and tried everything suggested … (read more)

Hiya good citizens of the internet 👋

Please help me recover my bookmarks 🥺

I've gone through every single support article on this topic and tried everything suggested and still no luck. This is my hail mary.

How I got here I needed to do a full wipe and reinstal of my macOS; this was conducted with the help of the Genuis bar. Upon reinstalling Firefox, I signed into my account and my bookmarks are all gone, records of them empty.

I should also note that nothing else ported over. No passwords, no browser extensions. Nada. The passowrds and extensions aren't a big deal. I use a 3rd-party password manager and can easily re-download the handful of extensions/widgets. But I heavily relied on bookmarks for both frequently visited sites and ones rarely-used which I knew were important for future reference. And I cannot remember 80% of them...

What else I've tried other than what's suggested in help article:

  • Because I did not check to confirm which Firefox profile I've been signed into for ages and ages before doing the reset, I thought maybe I had just signed into the wrong one. I proceeded to try every other email address I have, including two from my old workplace. None of the other 5 emails had profiles created. I know this because it prompted the sign up userflow; create a password, etc.
  • But I also know for a fact that the bookmarks were saved as part of a profile because I used the profile sync feature to auto-port all my bookmarks when I first got this Macbook a year and a bit ago.
  • The folders where bookmark backup info is stored locally are empty... Clearly, it wasn't stored in my icloud documents (that's on me for not double-checking)
  • I checked my other device (mobile phone) to see if I had firefox downloaded and was signed into the same account as the original, with the bookmarks still visible. Of course I didn't. I only use Safari on my phone 😭

""Grasping at straws: the only other things I can think of""

  • Is there some way of linking my MAC address with my IP address and using those to triangulate the correct profile?
  • Because my computer got wiped and nothing is saved locally, my only hope is that my bookmarks are floating around the ether. If so, I just need to figure out how to find them.

Any and all help/suggestions are massively appreciated!!

Thanks in advance,

Lauren

Asked by Lauren G 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Why hasn't Mozilla fixed the terrible verticle scroll bar too thin issue?

I've been using Mozilla Firefox since ... well, before Firefox, I used Netscape, your great-great-grandfather. I am not blind. I have some issues with visual objects on… (read more)

I've been using Mozilla Firefox since ... well, before Firefox, I used Netscape, your great-great-grandfather.

I am not blind. I have some issues with visual objects on web pages like scroll bars when you can't effectively use them. They are too thin. Mozilla has had complaints about this since 2022.

Please Fix them. Otherwise I may have to migrate to Chrome or Edge and leave my Mozilla legacy behind for a differnent fork in browsers. It's a dealbreaker folks. People will leave this browser and probably are every day for one stupid reason. Scroll bars than are inaccessible without using something like windows magnifier when you need to scroll.\

C'mon Fix the scroll bars!!

Asked by Jim Muir Firefox 3 months ago

Answered by cor-el 3 months ago

  • Solved

"Note: Not all extensions can be allowed in Private Windows." okay, BUT WHY?

I know it may sound a bit strange, but I would like to know WHY an extension is not allowed in a private window, so I might understand the reason why I'm not able to diag… (read more)

I know it may sound a bit strange, but I would like to know WHY an extension is not allowed in a private window, so I might understand the reason why I'm not able to diagnose an issue I'm having with fucking amazon who has their cart all over the place for a misconfiguration in firefox that either I did or an extension is causing, however I'm unable to figure out which because I can't enable extensions in private windows, where the issue does not happen, so I'm not able to reproduce and isolate the problem. Specifically, this article: https://support.mozilla.org/en-US/kb/extensions-private-browsing Plus, I was kinda expecting I could run STG in private too, since it offer such nice and rich grouping and memory management features vanilla FF does not (PS: please take inspiration and bake it inside!!) Thanks in advance.

Asked by Bryan Joshua Pedini 2 months ago

Answered by cor-el 2 months ago

  • Solved

Weird pixel distortion on firefox browser/pages

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what… (read more)

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what's causing this issue. It doesn't effect any other program on my computer/outside the firefox window, so I assume its a firefox issue. I've uninstalled/reinstalled the program with the refresh to hopefully fix the issue but it didn't work.

Asked by Ray Schmidt 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News.

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this … (read more)

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this issue.

Asked by berg_carl 3 months ago

Answered by rillsong1 3 months ago

  • Solved

Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (read more)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Asked by tal 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Livestreams unable to play only on my PC and on Firefox

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, t… (read more)

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Asked by the.biela 3 months ago

Answered by the.biela 3 months ago

  • Solved

My add-on's icon (AdBlocker Ultimate) is not showing in the toolbar.

I'd like to put the icon on my toolbar to access it when I need to, but I can't find any way to add it to the toolbar. All articles I found with the same kinds of questio… (read more)

I'd like to put the icon on my toolbar to access it when I need to, but I can't find any way to add it to the toolbar. All articles I found with the same kinds of questions are over a year old and for old versions of Firefox. I have Windows 10 Firefox version 128.

Asked by Telstar 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

ABC.com Videos don't play

Hello, I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the ca… (read more)

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

Asked by DreaSpirit 3 months ago

Answered by jonzn4SUSE 3 months ago