Firefox Community Forum

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial and/or Arial Round .... does not help.

How do I either fix this, or undo this update, or is there a fix coming ASAP??

Here's what happened: I had installed Firefox on a different computer using my current profile backup copy/pasted, into

C:\Users\Al\AppData\Roaming\Mozilla\Firefox\Profiles\s99pq6qr.default

& it worked ok .... but when I signed out & back in days later & launched Firefox on the new computer...

The problem is that it had 2 profiles on the new computer...mine & a generic one ..& that generic one became the starting or DEFAULT profile... obviously without all my data....so I backed out & later deleted that one generic profile so mine would be the only DEFAULT profile used. 

But from then on trying to use my profile on the new computer copy/pasted from my main laptop that I’ve had FF on for10 years...failed .....as it kept using the generic one...& all attempts at fixes to get only my backup profile used didn’t work...so.... & had to do a complete uninstall of Firefox using REVO..as it finds all folders & files hidden around places....but ....after REVO uninstall I found more folders &files of Mozilla & Firefox all around in my C drive...SO..after eliminating everything I could & starting over ...by downloading a new Firefox browser application on the new computer ...but before running the set up files... Now... I want to reinstall Firefox on this different computer ....& make sure that only my backup profile is used!

I was going to try Backup assistant.... But HOW DO I LOCATE & USE/RUN Backup assistant?

When I read this:

https://support.mozilla.org/en-US/kb/switching-devices

These are the steps you need to follow:

Click the menu PhotonMenuButton button in the top right corner of the screen.
Click Help.
Click Switching to a new device.

BUT...I DON’T WANT TO “Switch to a new device.” I WANT TO KEEP IT AS IT IS ON MY CURRENT DEVICE ....AND...WHILE ADDING IT TO MY NEW COMPUTER TOO (I might be confused at the term 'switch')

Then I thought of using Sync When I read this about Connect additional devices to Sync: To connect another desktop computer or profile, just sign in and let Sync do the rest. https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer How do I know if I already had set up Sync on my computer? how to access it

I’m sorry.. but just overwhelmed/confused with too many help articles here...

& on the internet....

Thanks for any help & suggestions!

I changed a global setting in the KDE Breeze theme to always show scrollbar arrows. It works in most windows but not in Firefox, which refuses to display them. Is there a way to fix this? It is a major accessibility problem.

My Environment: Host Machine - Intel Core i7-4771 @3.50GHz, 16GB RAM NVIDIA GeForce 210 Display Adapter, Intel Gigabit Network Connection (ISP connection is around 700MBps).

OS - Windows 7 Pro V.22H2 Browser = Firefox ver.128.0.3 64bit.

Virtual Machine (VM) - Oracle Virtual Box Ver. 7.0.20 r163906, RAM = 4GB, Network = Bridged Adapter.

OS = Windows 7 Pro V. 22H2 Browser = Firefox ver. 128.0.3 64bit.

The Problem (In my VM only because I never browse sites on my Host PC): Toronto Sun website "Sign In" Screen never loads. A quarter circle just goes round and round. The website in question is - https://torontosun.com/sign-in/ The website itself does load fine and I can browse the site and all articles. But I cannot log into the site because the "Sign in" screen never loads. Also, Firefox tabs crash very frequently on this whole website.

Firefox is the only browser that I have on both my Host and VM (I have deleted MS Edge since it cannot be uninstalled).

On my VM, I tried installing Google Chrome and it works fine. The Toronto Sun Sign In page loads fine and I can log in.

On my Host PC, Firefox actually works. I tried it to see if the "Sign In" screen appears and it does and I can log in. It is only on my VM that it does not load.

What has Changed:

The Oracle Virtual Box software was just updated from ver. VirtualBox-7.0.18-162988-Win to ver. VirtualBox-7.0.20-163906-Win.

What I have tried: I have already done the following: Cleared - "Everything" including History, cookies, Temporary Cached files and pages and Site Settings.

I do not have any add-ons or themes installed.

I have cleared all Windows and User Temp Folders and files. I have rebooted several times in the past couple of days.

I tried increasing the VM RAM from 4GB to 6GB - did not help.

I would appreciate a solution.

Thanks very much. Kenneth

Mozilla tab keeps crashing (especially at YouTube) I was wondering if someone can help me find out why!

like tell me how to show the log or something to identify what is doing the crash.

Thank you in advance!

Videos stopped playing on Firefox today. I had no issues even this morning but starting a few minutes ago no videos would load and play. I am able to play videos on Chrome and no other video/audio issues. I restarted my pc and cleared Firefox cache/cookies but that hasn't fixed the problem. I am using Windows 10. Could you please assist?

Best, Steve

Firefox would not open so I ran an old installer I had and now I've lost everything. No Bookmarks, no history, no add-ons. is there anyway to get it all back? Is everything in a file somewhere?

I keep getting: Save Login for http://blabla.xyz?!!

if i say 'never' it just keeps asking.

now your saying. aah. thats cause it cannot differentiate a ipv4 and a hostname.

The gethostbyname() function returns a structure of type hostent for the given host name. Here name is either a hostname or an IPv4 address

i wonder then what this browser does. not remembering by name. here thus the word never is better replaced by -> ask me again next time.

Hi, I love the new, little weather app/temperature icon in the upper left of the Firefox home page. HOWEVER, I really want to change it to a city closer to me. I looked up how to do it, but the directions seem WRONG. I cannot hover and find any way to change locations. Is it because I'm on a Mac? or ?

Can you help me? I'm using an iMac computer... everything works, it's updated, what could be wrong?

thanks, Kathy P.

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It happens for a few days at a time. Today states website not secure. I was able to use today private browsing for emails. The first inquiry I sent a screen shot. It was posted.

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but this has now been disabled. I cannot figure out how to get back to settings to re-enable this feature (checked online, in Mozilla support pages and on Mozilla community)

I think I tapped Ctrl + left arrow to bring up the settings box when I accidentally disabled the keyboard shortcut. Any help would be appreciated

This problem is NEW ... I've been using Firefox with Bible Gateway for literally YEARS, and this problem has begun in the last two days. I tried to follow the advice under other occurrences of this problem to others, and couldn't ... I don't get into code that way!

All I know is that I can no longer simply open a tab, go to that site, and use it; once that error shows up, no navigation on the page is possible.

Idk whether this is a problem for Firefox, or for Bible Gateway. I've contacted them, too.

But ... what can I do?

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

For the last two days the search box for Wikipedia is missing with Firefox, but works properly with Chrome and its various derivatives.

My FireFox is 128.0.3 64 bit which it claims is the current release. It claims to have updated last on July 27 which is an obvious red flag. Is there some way to force FireFox to revert to the previous release?

I can get to a search box it by right clicking on the magnifier and opening the search box in another tab or window, and then deleting the original tab which is rather cumbersome. I've turned off all ad blockers and so forth.

Does this sound familiar to anyone?

I recently posted a question in - as I thought - the Mozilla community/support forum. I don't exactly remember the link I went to, but since I am logged in to my browser with a Firefox account, I could opt to log in to that forum with it, I didn't need to type my password, just click the button to use my existing account. So far so good.

I got an answer via e-mail. The email contained no plain link back to the post or answer. It contained a big green button "Mark as solved" and a link "This doesn't solve my problem", graphically positioned as to make it quite analogous to the big green button.

I didn't want to quickly mark the answer as either one, I wanted to go there to reply.

In the answer, however, the person answering me included a link to another post. I hoped that, clicking on this one, would - first of all - be of interest, and - secondly - lead me back to the forum in a neutral way so that I could find my own post there via my profile. Again, I clicked on a button to use Mozilla to login. Now I seem to have a second profile, the two are obviously not the same. Also, the forums don't quite seem to be the same. Support Mozilla vs Connect Mozilla. Why are they handled differently, why didn't I get the option to login with my firefox-account, when Connect Mozilla even gets my email adress automatically from it?

So, I had to try one of the buttons, they have different link addresses. I obviously tried the one that said "This doesn't solve my problem", and it plainly led me back to the answer on the (correct) forum and opened the replyform, also showing a button again: "Solved" and "This doesn't solve my problem". Why isn't the link in the email just labelled as linking you back to the forum, like "View thread" or "Reply to thread".

In addition I did not easily understand how to vote for the suggested idea in the linked post. A community manager had posted the reply that the post is now idea-status and that it is open to "votes (aka kudos)". No link or button to do it. Some scrolling around led my eye to an answer in the post to have one kudo, so I understood it had something to do with the like-button. Scrolled up to the original post, which did not have the word kudo on its like button, just a number. Hovering over it I finally got to know that I could give kudos by pressing this button. I got confused since several answers had this button. It was just a like-button to me, not the special vote-button that only appears if a manager opens the vote. Why is the manager text not just: "Vote (aka 'leave kudos') by clicking the like-button, which is now enabled."

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot currently be accessed. Outdated browsers can expose your computer to security risks. To get the best experience on Discover.com, you may need to update your browser to the latest version and try again. For questions, please contact us at 1-800-347-7769. We're always available 24 hours a day, 7 days a week."

Pop up blocker in the address bar has been manually turned off and antivirus VPN has been manually turned off. Discover has told me the problem is with the browser not their website. I can access the account via one of the less secure browsers (edge) but am not comfortable with that company and would prefer this glitch being fixed if possible. Firefox info is version 128.0 and it automatically updated earlier this week. Thank you. Enjoy your weekend. Laurie