Firefox Support Forum

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all work fine on safari. Any help greatly appreciated. Jim

Hello. I have an issue with Firefox. Last week Facebook stopped showing images when run on Firefox. These are in the Feed and photos, etc. I tried refreshing, clearing cookies, history and cache. I changed enhanced tracking but nothing stops this. Are there any suggestions to repair this or could it be a bug? I work on Windows 10. Please help.

Thank you.

Hello, all the sudden, news site comments don't show and after research here I learned it might be enhanced protection tracking settings. I tried all the settings and nothing seems to work well (not tech savvy). Strict = user comments blocked and all the other settings allow so many ads they cover content and/or there are a hundred on a page. On a desktop. Any suggestions would be appreciated. Thank you very much.

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,

Ana Patrícia Paquete Visual Designer

I would like to customize my New Tab page to show only the icons (shortcuts) I specify; I think it would help if I could change the size of the icons so fewer show, but I cannot find any setting to change the way the page looks. This is a new problem since I got a new computer with Windows 11. In Windows 10 and earlier Firefox versions, I could have only a handful of shortcuts that I wanted and it did not automatically add recently visited sites (I have not selected that option in the settings). I do not want to dismiss or delete shortcuts individually, but want a permanent solution.

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google chrome which I don't even have. I tried checking and unchecking the enable DRM checkbox. Widevine never seems to update. I do not know how to install in manually.

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in. I have no idea how to fix this issues and it is not my computer that is causing it (doesn't happen on other browsers, my computer was tested for a variety of problems and nothing was wrong, etc). I have also looked through Firefox Reddit help pages and the support articles on the Firefox support website but have found nothing to help. Any suggestions or help would be much appreciated! Thank you :)

Hi there,

I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even open my notes. I tried using Kindle cloud on other browsers and everything works fine.

Any idea why my Kindle cloud functions are not working on Firefox?

Firefox browser doesn't load youtube's content, showing only grey for videos and text. The browser console shows a number of errors (I've attached a screenshot of the console). Even playing a YouTube video linked from a web site plays only that video. All other content is greyed out. Safari loads YouTube without problem. iMac 2017 OS is up to date, as is Firefox. What do the errors mean, and is it a problem with my settings? Thank you for any help

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Left side of the screen instead on the default location on the top right. Also please correct me if this is not possible. And thank you in advance. I am on the latest version and currently using windows 10.

Video is stuttering with latest update. This just started today, Ma7 17, 2024. I went to a different browser to confirm that it is firefox. This confirmed the issue. I checked the settings and I have selected everything as indicated in the help files. I tried turning off enhanced tracking function and I selected allow video and audio auto play. It still happens