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Update failures

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on s… (read more)

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on same version and then shows up needing update...been doing the same thing for a while now.

Asked by tlkincaid 1 week ago

Last reply by James 1 week ago

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem.

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem. I realized search in my hotmail account was not working maybe… (read more)

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem.

I realized search in my hotmail account was not working maybe 6 months ago and I've been finding ways to work around it, but today, i got upset and tried to figure out what was wrong. I signed out and signed in. I googled what to do, updated Firefox, to no avail. Then I read to try another browser. Chrome worked fine for outlook/hotmail search function.

I need this search function. I prefer Firefox. let me know if it can be fixed?

Asked by allisonline 1 week ago

Last reply by jonzn4SUSE 1 week ago

Secure Connection Failed An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid. Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

Secure Connection Failed An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid. Error code: SEC_ERROR_PATH_LEN_… (read more)

Secure Connection Failed

An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid.

Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

This seems to be caused by Firefox. I don't have this problem with Edge, Chrome or Opera

Asked by rpurch 1 week ago

Last reply by NNAMDI BARNERD ELIJAH 1 week ago

Multiple Failed Attempts to Recover Previous Session (Tabs) After Reinstalling Firefox

My "recovery.jsonlz4" file from a previous install will not reopen my previous session (tabs) after the new installation. Before deleting my previous installation of Fir… (read more)

My "recovery.jsonlz4" file from a previous install will not reopen my previous session (tabs) after the new installation.

Before deleting my previous installation of Firefox (for a clean install), I did two things: I created a restore point, and I did a backup of my old data.

The data consists of: bookmarks-2024-05-10.json

These folders: C:\Users\[machinename]\AppData\Local C:\Users\[machinename]\AppData\Roaming C:\Computer Files\Mozilla Firefox\distribution C:\Program Data\Mozilla-1de4eexxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Within "Roaming" I have Firefox\Profiles\xxxxxxxx.default-release\sessionstore-backups

In that sessionstore-backup, I have a "recovery.baklz4" (most recent session, I'm guessing) and three others that look like "upgrade.jsonlz4-2024xxxxxxxxxxx

With Firefox closed, I took a copy of "recovery.baklz4" (745 KB) and pasted it into the current sessionstore-backups file, then I changed the file to "recovery.jsonlz4".

I thought that when I reopened Firefox, my previous tabs would appear. They didn't. So, I went to the menu, then to History, and clicked on Recover Previous Session. That didn't do anything either. And it reduced the size of the *.jsonlz4 file from 745 KB to 6 KB.

I'm not sure what I've done wrong. Can you help me out?

Thank you.

Frank

Asked by Frank 1 week ago

Last reply by jonzn4SUSE 1 week ago

I cannot get into MS365 using Firefox

I have always been a Firefox user and all of a sudden I cannot get into my MS 365 Sharepoint if I am using Firefox, if I use Edge I can get into the accounts. I want to … (read more)

I have always been a Firefox user and all of a sudden I cannot get into my MS 365 Sharepoint if I am using Firefox, if I use Edge I can get into the accounts.

I want to use Firefox not big commercial browsers.

Kim Coontz [removed phone# and emails from public support forum] Work Email: [removed]

Asked by ekcoontz 1 week ago

Last reply by jonzn4SUSE 1 week ago

how to change firefox default search engine?

if i search in the firefox bar then google always search "all time" but i want it to search the last 3 year. i have a code for that this: https://www.google.com/search?q=… (read more)

if i search in the firefox bar then google always search "all time" but i want it to search the last 3 year. i have a code for that this: https://www.google.com/search?q=%25s&sca_esv=cd9a55a255ee4ca7&source=lnt&tbs=cdr%3A1%2Ccd_min%3A2022%2Ccd_max%3A&tbm=

but how can i change this in firefox? where i need to put this or how?

Asked by moderndefender 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Cannot scroll down on the Preferences setting

I am trying to get to the "clear cookies and Caches" which should be under Privacy & Security. When I go to preferences, i can move to Privacy & Security or the … (read more)

I am trying to get to the "clear cookies and Caches" which should be under Privacy & Security.

When I go to preferences, i can move to Privacy & Security or the other headings, but I cannot scroll down any of the pages under the headings. When I am on the Privacy & Security page the scroll down arrow takes me to Sync heading etc.

How do I fix this? I am having to go to the cookies to clean up as I am having another scroll down issue with an app that is important to me. In that I cannot scroll down a list as the dark side bar flicks on and off immediately.

I am on a MacBook Air.

Asked by BruceWay 1 week ago

Last reply by cor-el 1 week ago

Subfolders not opening

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 1… (read more)

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 11 can you steer me in the right direction. Thanks My email is artsiii@aol.com

Asked by artsiii 1 week ago

Last reply by cor-el 1 week ago

Firefox will not play DRM content video

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and re… (read more)

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

Asked by GALearyCPA 1 week ago

Last reply by jonzn4SUSE 1 week ago

Hotmail NOT displaying the body of emails. I see the title, click on it, but nothing to see, this occured after updating the Firefox 125.0.3, No problem with my Hotmail on windows computer. What gives? Mac IOS 14.4.1

Something in Mozilla's latest update to version 125.0.3 caused a problem with Hotmail only displaying a message, but when I click on the message, I can only see the title… (read more)

Something in Mozilla's latest update to version 125.0.3 caused a problem with Hotmail only displaying a message, but when I click on the message, I can only see the title, NOT the body of the message. I have NO issues with a Windows computer. What can I do so I can see the body of the message?

Asked by thboo 1 week ago

Last reply by James 1 week ago

Search data jump to the URL bar

I enter my search data or search item description into the Firefox window central to the screen, the input word and following description immediately jumps to the URL ba… (read more)

I enter my search data or search item description into the Firefox window central to the screen, the input word and following description immediately jumps to the URL bar. How can I stop this annoying operation

Asked by John McBratney 1 week ago

Last reply by Agent virtuel 1 week ago

Audio not working on Firefox, works on every other Windows program

I have both speakers and a headset on my desktop. The system has worked fine for the past 1.5 years. Suddenly today, when I unplug by headset and select speakers for au… (read more)

I have both speakers and a headset on my desktop. The system has worked fine for the past 1.5 years. Suddenly today, when I unplug by headset and select speakers for audio, it works for other apps, but not on Firefox browser. Can someone offer some possible reasons for that and, even better, as solution?

Asked by mantikor777 1 week ago

Last reply by jonzn4SUSE 1 week ago

Still can't access my bank

Asking again. Support won't help. Volunteers won't help. IS THERE A SECURITY SETTING I NEED TO CHANGE TO ACCESS MY BANK???????????????????? PC, Windows 10, Firefox use… (read more)

Asking again. Support won't help. Volunteers won't help.

IS THERE A SECURITY SETTING I NEED TO CHANGE TO ACCESS MY BANK????????????????????

PC, Windows 10, Firefox user/advocate/supporter since it was Netscape Navigator.

Anyone?

Asked by amyh2 1 week ago

Last reply by cor-el 1 week ago

images with animation not displayed on the site

Site (https://www.pinerolo.news/ The animated images of the articles are loaded once every 3. On Chrome Android I have no problem. I solve it manually by resizing the … (read more)

Site (https://www.pinerolo.news/

The animated images of the articles are loaded once every 3. On Chrome Android I have no problem.


I solve it manually by resizing the page, so they load.

Where could the problem be? In the animation of their site? Do you have any advice on a fix?

Asked by gerayl7 1 week ago

Last reply by cor-el 1 week ago

firefox crashes

I have an insane amount of crashes i have tried everything i think my pc is just damaged either windows or disk or viruses i have no idea?! all my browsers same issue i… (read more)

I have an insane amount of crashes i have tried everything i think my pc is just damaged either windows or disk or viruses i have no idea?! all my browsers same issue including firefox

Asked by goodkat430 2 weeks ago

Last reply by TyDraniu 1 week ago

www.undefined.com? Message just appeared on home page saying cannot connect to www.undefined.com?

Hi Friends.... This morning logged into my website as usual and this message appeared on the home page. I have not checked the link as it seems potentially malicious ... … (read more)

Hi Friends.... This morning logged into my website as usual and this message appeared on the home page. I have not checked the link as it seems potentially malicious ... It does not appear when visiting my site on Safari. I have emptied the cache I have been through troupbleshooting mode I have reinstalled Firefox and it still is there..

How to rid myself of this

All help gratefully received Graham

Macbook pro 2017 OS 12.7 Firefox 125.03

Asked by gb32 2 weeks ago

Last reply by TyDraniu 1 week ago