Firefox Support Forum

Since the update to version 125 Firefox on Windows 11 (all updates installed), when I open a new tab and start typing to the address bar WHILE the VPN to the office is active, Firefox locks up and can not be used anymore.

In taskmanager, there is no spike in memory or cpu usage visible. All I can do at this point is to kill Firefox via taskmanager.

I can enter anything in the address bar of an already open tab with an other website open, I can open new tab from the bookmarks, but I can not open a new tab and start typing in the address bar while the VPN is active.

Once I disable the VPN to the office, everything goes back to normal.

I never had this issue on a previous version of Firefox.

Any ideas whats causing this?

Please see the attached screenshot. I get this popup EVERY TIME I open FireFox. I've tried a number of different suggested "fixes" from Google Searches with no success.

I want this popup GONE.

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

FF loads so slowly and blocks so many sites that I had to disable enhanced tracking to get to mozilla.org. It can take up to 30 seconds for a site to load if I don't disable enhanced tracking, and even then, some won't load and will time out. I have 7 pinned items that load when FF opens, and it can take up to 5 minutes for all of those to load. Even on some sites where I have enhanced tracking turned off, I have to close the initial block page to get the site to load. Sometimes I have to stop the download and refresh to get the page to load. It is blocking sites that I've used for years with no problems.

What I have done: Troubleshoot mode - loaded a bit faster, but still had problems with some bookmarked pages I've used for years with no problems. It seems to hate all Google Pages, especially Google News Turned off Deceptive Content and Dangerous Software protection Turned off HTTPS only mode Turned off Block Popup Windows

After Firefox updates itself, the restarted browser session is unresponsive to mouse clicks - can't follow links, can't respond to UI dialog boxes, the browser is unusable for practical purposes. It's fixed after another manual restart. This unfortunately breaks all the streamlining Firefox has done to restore the session after an update, because none of that stuff works the same after a manual quit and restart. This is happening on MacOS, and it happens across multiple computers.

After the latest update to 125.0.2 (64-bit) the browser works fine for a few minutes and then pages won't load. It starts working again after a restart [ for a few minutes]. I have cleared the cache & data. Chrome works ok.

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be preserved as an autofill across all sites so I no longer have to, similar to how your phone may suggest your email address in autocomplete.

Unfortunately, as far as I can tell, you can only manually add autofills for specific sites and with password attached. So my question is, is there a way to make the address be a suggested autofill on username/email address boxes across all sites?

(not interested in having form history saved, just want this one specific form entry)

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you dont have this extension why?

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I open my Hotmail account in Firefox my Lan card stops working. At first I had no idea it was Hotmail, I tried everything from switching cables to using wifi only. When it happened on wifi I realised every time I went into Hotmail on Firefox my network card stopped functioning and I had to restart the computer. The thing is, when I use Hotmail through Microsoft Edge nothing happens and all is well with the world!!! No network card shutdown. I could read between the lines but I'm no conspiracy theorist, however, I don't think the problem is with Firefox. Is there any solution? I don't use Edge and I don't want to start.

Website is being set to reject Firefox browser only, asks me to use alternative, why?

Enter site: https://mylotto.co.nz/

this appears

https://mylotto.co.nz/site-unavailable

thanks Gary

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popups already in this browser so that is not the issue.

hi guys, i want to change my default favicons but i cant find this path on my mac.

.bookmark-item {

 list-style-image: url("chrome://global/skin/icons/defaultFavicon.svg");

Firefox slows down when I use web developer tools, I use this whenever I try to save an image on Instagram or other sites that I go to just to save an image or look for the video using the web tools.

Is there a way to fix this issue it lags the browser or it freezes for a second.

Ever since the latest update, the picture-in-picture function stopped working properly. If I activate it, the video will automatically go to full screen, and I need to press the full screen button multiple times to move it down to a small box. I am using Firefox on a Mac laptop.

Hello,

 One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was calling on behalf of Medicare/Social Security and All members could get a preloaded card for several hundred dollars. I knew there was a plan to help certain folks, but it was not available to everybody. I asked her for the name of the plan and she hung up. the webpage she sent me to first or told me to go there where I could talk to a licensed agent. Do people who answer the phone have a license like insurance salespeople? Anyway, they had copied the govt. the site is right up the US sea.

Okay, just an example so I decided to try that KeeopassXC program you were offering but I could never get it to complete.

but it did something as I can't use my password They cancel your account if you tell them the truth --better just to say I need help resetting my password. They then ask you to send them a picture ID as in Driver's License. Noway I am going to do this --so I have at least some pretty valuable info if I can't get in.

Ny first time writing here - if any response please direct suggestions to pke225x2gmail or I guess I will check here. Don't know how you put people with possible solutions to seeker of HELP.

Sincere Thanks Paul

Hey all, as of the past few days when I get the prompt to enter my password on Outlook.com (And microsoft.com) and hit 'sign in' the page just reloads and nothing happens. There is no failed login message, the page just reloads like I didn't hit sign in. I have disabled all of my extensions, cleared cookies and cache, ETP... with no luck.

Works fine on Chrome for android...

I'd really like to stay with Firefox so all help seriously appreciated