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  • Archived

How to turn off history side bar so it will not open with every new vrowser window?

As of today every time I open a FF window it has a sidebar for history. I do not store history and need to stop this. I do not want to close it i want to disable this ann… (read more)

As of today every time I open a FF window it has a sidebar for history. I do not store history and need to stop this. I do not want to close it i want to disable this annoying new function or I need to delete FF and choose a different browser.

Asked by cwleighton 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Bookmarks gone

I turned off my Mac Mini 2 last night, February 7, and when I turned it on this morning, all my Firefox bookmarks were gone. Everything else is fine (Chrome bookmarks, … (read more)

I turned off my Mac Mini 2 last night, February 7, and when I turned it on this morning, all my Firefox bookmarks were gone.

Everything else is fine (Chrome bookmarks, which are different from those in Firefox, remain intact). And yes, I should have known better, but since when a Firefox update deletes all bookmarks?

I'm guessing that is the reason, because everything else is intact.

Any suggestions as to whether there is ANY way to recover them?

Thanks!

Asked by GMar 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Restore Previous Session Option is Missing From History Menu

I have been using the "Restore Previous Session Option" fairly often for years, but within the last few weeks the option is no longer there. I had tried to use the Sett… (read more)

I have been using the "Restore Previous Session Option" fairly often for years, but within the last few weeks the option is no longer there.

I had tried to use the Settings > Open Previous Windows and Tabs as a workaround, but it doesn't appear to be consistent.

Did something change in a recent update, or is my installation broken somehow? I tried refreshing Firefox but that didn't bring it back.

The article here shows what I am referring to and has a screenshot of where the "Restore Previous Session" option was: https://support.mozilla.org/en-US/kb/restore-previous-session#w_when-session-restore-occurs


[[Knowledge Base Article|https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2021-05-19-06-31-50-513d15.png]]

Anyone else have this problem? Is my installation broken? And how to fix?

Asked by SR 9 months ago

Last reply by cor-el 9 months ago

  • Archived

netflix website and firefox extension webpage

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox b… (read more)

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox browser, see screenshot attached. Firefox version - 122.0.1 MacOS version - sonoma 14.2.1

Asked by sukhdeepldh01 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox and Gmail

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks ma… (read more)

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks many old emails as unread. Deleting the Google cache and cookies helps, but only temporarily. This problem doesn't seem to occur when using a different browser, such as Safari, or when using the built-in MacOS email client. Therefore, I'm thinking it's a buggy interaction between Firefox and Gmail. I didn't used to have this problem, so perhaps it's related to a Firefox update? Anyhow, I'm hoping someone can help. Thanks!

Asked by Vincent Brousse de GERSIGNY 9 months ago

Last reply by cor-el 9 months ago

  • Archived

How do I load my own root certificate into firefox

I have a local only test ca and test web server. How do I load the CA certificate into Firefox. Adding it via "settings" did not work, the browser says Adding a root vi… (read more)

I have a local only test ca and test web server. How do I load the CA certificate into Firefox. Adding it via "settings" did not work, the browser says Adding a root via "settings" does nothing. When I access a web server it says "the original certificate provided by the server is untrusted", in the issuer name field. It never actually shows the certificate. Adding a file to the appdata area (this is on windows 10) also fails; changing the enterprise ca settings does not work. This used to work.

Asked by social23 9 months ago

Last reply by cor-el 9 months ago

  • Archived

signing on to my bank's website

Recently, Bremer Bank is always wanting to send me a security code when I sign in; even within a minute of signing off. (My credit card websites don't need to do that w… (read more)

Recently, Bremer Bank is always wanting to send me a security code when I sign in;

even within a minute of signing off.
 (My credit card websites don't need to do that when I sign on once a month.)

Why can't Bremer Bank remember me?

Asked by micstgl 9 months ago

Last reply by micstgl 9 months ago

  • Archived

How to correct 'Bookmarks Menu' duplicating three (3) times & cannot remove the extras nor edit anything

I feel this can only be corrected by an adjustment to the version, am on 122.0.1 as the latest update. My O/S Linux Mint Mate v20.0.3. Have NOT been to any schooling or… (read more)

I feel this can only be corrected by an adjustment to the version, am on 122.0.1 as the latest update. My O/S Linux Mint Mate v20.0.3. Have NOT been to any schooling or even just a class for any training, all done as my curiosity has driven me to learn on my own, Self-taught and have been working with CPU`s for over 35 years, I am 84...

Getting to this point has been a rather long drawn-out process that has been a bit confusing hope this info is acceptable.

Wanderero P.S. Must go and fix my supper at this point, will check back later. Thank you for reading my request. Hope things are going well for you at your local...

Asked by Wanderer'O' 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Locked
  • Archived

Fixed - After A Bookmarks' Library [Restore] Function, Tag Bookmark Names & Folders Show Duplicated

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 b… (read more)

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 before), since I had just recently done an [Export Bookmarks] & a [Backup]. Everything seems to have gone Ok, except that for every tag, all of the bookmarks listed under the [Name] column are duplicated. When I right-click & [Show In Folder], they both show in the same folder. When going onto their folder, they are only shown once, so there are no duplicates there. When I attempt to [Delete] 1 of the 2 duplicate entries they both get [Deleted], so I can only conclude that they are 1 in the same. But the question remains, "How can I fix this duplicate condition?"

Another related & interesting behavior is that, from any bookmark folder where you can clearly see there are no duplicated bookmarks, when you do a [Search] from the top-right-hand search-box, the "results" are also "duplicated", although you might need to sort them by clicking on the [Name] column control. So, I can go to any bookmark folder & clearly see that there are no duplicate bookmarks, but when you do a [Search], that's when you get duplicate entries. That leads me to believe that this is the result of the [Search] function, & thus for some odd reason the [Search] is generating "duplicate entries". And then perhaps, both the [Tag]s & the [Search] function are related.

Also, this "duplication" does not happen on newer added bookmarks, after the [Restore] was executed, & it's only a phenomenon that affects those bookmarks that were saved by the Bookmarks' Library [Backup] function, & thus this anomaly was introduced by the [Backup].

Actually, I just realized the problem is more complicated than I thought. The reason any search results in "duplicate bookmarks" is because there are 2 sets of folders, 1 set above the other, & if you don't scroll down all the way you won't see it. So that's why there are actually "2 Sets Of Bookmarks", because there are "2 Sets Of Folders", 1 above the other. The problem is that when you delete any "Duplicate Bookmark" you delete them both, & not just 1 of the 2 bookmarks.

I wonder if it would work, to "Delete All Bookmarks" & then do a [Restore]?

Could "Mozilla Support" answer that?

Don't know why every time I attempt to [Post A Reply] & get an "Error",... So I'm going to post my reply right here,...

Fix: (2024-02-19) Of course, I did some testing before I concluded what was the best approach, but since I noticed all of the "Bookmarks Folders" were duplicated under [Bookmarks Menu], an easy fix is to go to the "bottom duplicated folder", right on top of the [Other Bookmarks] folder, & "Select It" (by clicking on it) & [Delete] it (w/ the [Delete] key on your keyboard). Do this 1 by 1, until you reach the "bottom folder" of the bookmarks' folder you certainly don't want to delete. Close Firefox & then reopen it - to make sure Firefox takes care of any garbage-collection. Then do your Bookmarks' Library [Export Bookmarks To HTML] followed by a [Backup], & you are good to go.

Actually, I don't know what introduced the error. Don't know if it was Firefox's [Restore] function, or it could have been me (by accident) w/ some "unnoticed & unexpected" move of the mouse/trackball, which accidentally duplicated all of the folders w/o me noticing, & that is why all of the "Bookmarks" were "duplicated".

Happy Firefox Browsing,...

Asked by Jimmy 9 months ago

Answered by Jimmy 9 months ago

  • Archived

Flickering site - so what now?

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to h… (read more)

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to happen. When I open the site or pages in it, trying to scroll down just results in continuous, rapid flickering and no scrolling. I have to pull the scroll bar down just enough to get the page started, and then the mouse scroll wheel works. After looking at other people's similar issues, I have tried disabling smooth scrolling and the pop-up blocker. When I open the same site with a different browser and try to scroll down, I do see about two frames of flicker, but it's almost unnoticeable, and scrolling works OK. I restarted Firefox in troubleshooting mode and was able to get it to behave like that other browser at this site -- just a momentary flicker and no interference with scrolling. OK... where does that leave me? I can't use troubleshooting mode all the time. And it's just this one website that presents the problematic behavior. Thanks for your thoughts, -Rick

Asked by Rick Exner 9 months ago

Last reply by Rick Exner 9 months ago

  • Archived

400 BAD REQUEST

Hi, unable to link to Agence du Revenu du Quebec secure web link... The web link is: https://representants.revenuquebec.ca/RepPres/SX/SX01/SX01.PresAccueilRepr.PIU/SXC… (read more)

Hi,

unable to link to Agence du Revenu du Quebec secure web link...

The web link is: https://representants.revenuquebec.ca/RepPres/SX/SX01/SX01.PresAccueilRepr.PIU/SXCLT15AA/?CLNG=F

The error message is "400 BAD REQUEST"

Do I need an Firefox Update???

Thanks for your help,

PC

Asked by pierre.constantin 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Multiple instances of "Isolated Web Co" when using Firefox on Ubuntu...

I'm having problems with Firefox using 75% of processor capacity. In "top" I see many instances of "Isolated Web Co". At the moment of this screen shot the processor is … (read more)

I'm having problems with Firefox using 75% of processor capacity. In "top" I see many instances of "Isolated Web Co".

At the moment of this screen shot the processor is not overwhelmed, however, it will sometime jump up to 75% and the system will seem to freeze.

What is the "Isolated Web Co"? I'm thinking a virus.

Thank you.

Asked by Paul606 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Has Firefox been compromised?

When I open Firefox and fill out the search window it defaults to the https://resultsvlt.com/ have I been hacked and how do I stop this? … (read more)

When I open Firefox and fill out the search window it defaults to the https://resultsvlt.com/ have I been hacked and how do I stop this?

Asked by edward41 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Firefox browser v 122.0.1 won't display Netbank Upcoming payments

In Commonwealth Bank Netbank with Windows 10, when I attemp to check future payments I have set up, I get an error message after waiting some time while a message "Loadin… (read more)

In Commonwealth Bank Netbank with Windows 10, when I attemp to check future payments I have set up, I get an error message after waiting some time while a message "Loading" is displayed, stating "Sorry we are unable to find the page you were looking for due to a technical problem". Cleraing cookies and cache makes no difference.

This problem does not occur with Google Chrome.

Asked by Corindikev (Corindikev) 10 months ago

Last reply by Corindikev (Corindikev) 9 months ago

  • Archived

Gear symbols in the Extension Panel are missing.

Hi; The gear symbols that were next to the extension in the Extension Panel, are no longer there. In the recent past, clicking on the gear symbol by the extension, enab… (read more)

Hi; The gear symbols that were next to the extension in the Extension Panel, are no longer there. In the recent past, clicking on the gear symbol by the extension, enabled me to pin it to the tool bar. How do I get that function back? Thank you, Nick M. mr.nick@myyahoo.com

Asked by mr.nick 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Pocket persistently returning after latest update

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to dis… (read more)

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to disable it every time. Mozilla, if you are smart, you will choose not to go in the direction of Google. You already don't have much of a user base and you don't want to lose what you do have left. This is disappointing and you've pretty much guaranteed I'm not using Firefox anymore.

Asked by Levi Neuwirth 10 months ago

Last reply by zeroknight 10 months ago