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Explore add-ons ad on new tab page

When I launch FF after rebooting an annoying ad pops up on the new page tab, the contents are: 'Get the inside scoop See the add-ons our staff use to make browsing fast… (read more)

When I launch FF after rebooting an annoying ad pops up on the new page tab, the contents are:

'Get the inside scoop

See the add-ons our staff use to make browsing faster, safer, or just plain fun!'

It pops up just under the puzzle piece icon next to the address bar.

Is there a way to block it?

Asked by tmtvl 1 year ago

Answered by zeroknight 1 year ago

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I'm confused about my password.

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's … (read more)

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's 18 characters long, is this normal?

I can log in using my 12 letter password and it's not a master password, I don't have one of those.

Any help would be apreciated.

Asked by brad22 1 year ago

Answered by cor-el 1 year ago

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Scheduling an appointment on the Safelite website in Firefox crashes my computer

If I go to Safelite and start scheduling an appointment, navigating through that set of webpages will cause my computer to green screen/crash. The landing page at https:/… (read more)

If I go to Safelite and start scheduling an appointment, navigating through that set of webpages will cause my computer to green screen/crash. The landing page at https://safelite.com asks for a zip code, and submitting that form puts you into the scheduling flow; after entering some details about a vehicle, I can click back and continue a few times (less than ten) to make my computer crash. I was able to reproduce the issue in troubleshooting mode. I also tried the same steps in Chrome, but it did not produce a crash.

This computer has had an issue with crashing in this manner for a while now, but this is the first thing I've noticed consistently causes a crash. I'm not expecting a solution, but I am hoping to close in on the issue; whether or not Firefox is the source here is questionable, but it does seem highly entangled.

Asked by drgn170 1 year ago

Answered by drgn170 1 year ago

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AddBlockers Stopping Site Views

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protect… (read more)

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protection for those sites - that did not work. I have opened in troubleshooting mode - that did not help. What else do I need to try?

I use Kaspersky so I will start trial-and error there next.

Asked by Rick 1 year ago

Answered by Rick 1 year ago

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Extensions refuse to go into Toolbar

Firefox crashed, Reinstalled it v121.0.1 Win Pro 10 (x64) Although Extenions are reinstalled, I cannot find any way to get them into a toolbar now, (Using the Drag - Dro… (read more)

Firefox crashed, Reinstalled it v121.0.1 Win Pro 10 (x64)

Although Extenions are reinstalled, I cannot find any way to get them into a toolbar now, (Using the Drag - Drop - Shift method)

There is supposed to be a "Gear alongside each extension" so that can be chosen, but no gear which works now.

Very frustrating as cannot properly access these extensions now.

Some time ago, I found the way to inser these Extensions (Addons) into the Toolbar, but cannot remember how I did it.

The Extensions show they are installed and "working" but it's rather useless nmot being able to get the shortcuts for each onto the Navigation Toolbar.

Appreciate help - Thank you.

Asked by unix74 1 year ago

Answered by unix74 1 year ago

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suppress Firefox Messages

HI, I use Firefox for Kiosk system... what is not usable for this application is Firefox sending popups to remind the user of ie. "do not forget to save your data" or sim… (read more)

HI, I use Firefox for Kiosk system... what is not usable for this application is Firefox sending popups to remind the user of ie. "do not forget to save your data" or similar... this breaks the kiosk system and needs Admin intervention... I love FF, but how can I suppress these support popups in this environment?

Thx Dan

Asked by Dan70 1 year ago

Answered by zeroknight 1 year ago

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Strange new requester appeared

A strange new requester appeared in Firefox today. I do not think that I clicked on anything without noticing. I was just watching a Youtube video and the requester appea… (read more)

A strange new requester appeared in Firefox today. I do not think that I clicked on anything without noticing. I was just watching a Youtube video and the requester appeared when I was moving the cursor down across the screen. The requester items would not respond, and the requester could not be closed. I had to quit Firefox and restart to get rid of it. See attached screen capture.

Asked by gridsleep 1 year ago

Answered by gridsleep 1 year ago

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Problems with logging into sites

After the latest Firefox update (121.0.1) , I have been unable to use Firefox to log into iCloud or my Merrill Lynch account. I have to use Chrome instead. Other website … (read more)

After the latest Firefox update (121.0.1) , I have been unable to use Firefox to log into iCloud or my Merrill Lynch account. I have to use Chrome instead. Other website log-ins seem to be ok.

Asked by Charlie Irwin 1 year ago

Answered by zeroknight 1 year ago

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PROBLEM!

I installed (as always) the new Windows 10, downloaded from the office. firefox website. I log in to my login, synchronization takes place (firefox says so) but MY data i… (read more)

I installed (as always) the new Windows 10, downloaded from the office. firefox website. I log in to my login, synchronization takes place (firefox says so) but MY data is NOT!!! no synchronization, no loading of passwords, addresses, extensions!!!

Asked by w-money 1 year ago

Answered by w-money 1 year ago

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Gmail inbox no longer displaying action icons following 121.0.1 FF udate

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very … (read more)

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very convenient not to have to open the message to take action on it and then return to the inbox. Now if I click the checkbox on the left side of the message those icons appear, but I never had to do this before??? I have not made any changes to the settings on my 1 year old Macbook Pro or Firefox configuration...

Asked by Danno 1 year ago

Answered by cor-el 1 year ago

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Browser Performance

I asked a question earlier about being blocked from a site that I frequent while using Firefox but not when using Edge. I don't use Edge much but another difference has … (read more)

I asked a question earlier about being blocked from a site that I frequent while using Firefox but not when using Edge. I don't use Edge much but another difference has become apparent. Many of the sites like news sites an information sites seem to take longer to open than they used to on Firefox, I can see little icons going back and forth in the tab at top. Normally this lasts for ten seconds or so then the site I was after appears. I was on Edge and noted that this was not happening. I spent several minutes going back and forth and I definitely have an issue with Firefox. I have Windows 10 running on an old desktop. I use Express VPN I use BitDefender In Firefox I use Adblock Plus, Ghostery, I use Duck Duck search

Do I need a new version of Firefox or what? It says it is up to date 121.0.1 Have been using Firefox for years and not had any issues like these. Mark

Asked by markminnc 1 year ago

Last reply by Paul 1 year ago