Firefox Support Forum

hi, well I deleted and distrusted a certificate. now I'm trying to import the same certificate but it doesn't work. when i add the certificate i does not show anything on the certs list.

Until recently, when I entered a search request, I only received sponsored links which covered part of the screen. However now the list of sponsored links has grown so much that I am having to scroll through several screen pages before getting to the lings to the actual websites that I am looking for.

The number of sponsored links has grown out of all proportion and means that I am waisting a lot of time scrolling through items that are of no interest to me whatsoever. As an example, I recently made an enquiry about a medical condition and an Amazon sponsored links offered me a good deal on selling me that same medical condition!!!!

How can I or Mozilla reduce the high level of sponsored links. If it cannot be done then I will need to move to another browser.

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified either. How do I turn it off permanently?

I already have telemetry and automatic updates both turned off.

In about:config default-browser-agent.enabled is set to false

I've created 22 themes and in all of them the drop down menus such as "downloads", "history", "extensions", and "application menu", all became white instead of dark like they used to be. I really don't want to go through the process of fixing and reuploading them, I'd apprecate you looking into this and hopefully fixing it with a simple update. Please fix this problem, thank you!

Veronika

Hello,

I have tried many times to import my passwords from Chrome and from my desktop Firefox, using synchronising, to this laptop, and it has continually failed to happen. My Tabs and Bookmarks, for example, have all been successfully imported.

I want to make Firefox my default browser but cannot do this without successfully importing my passwords.

Please let me know what I should do next.

Are you able to take control of my laptop remotely and resolve the problem? If so, please let me know the times and days when you can do this, so that I can make an appointment, stating which time zone you are in as I am in England.

Many thanks, Michael

Good Evening, My company requested a factory restart and I compiled. I am working to restoring my old firefox bookmarks and preferably history/settings. Is there a way to find and restore this data? I am using the same firefox account as before the reset. Thank you.

Also, what are the best practices for backing up my data in the future to easily restore or transfer my settings and bookmarks in the future?

Hello I'm from Poland , so i go straight to the points : - since last updates i cant login to my ban account - i cant login, use my credit card With all respect .... i have been using Firefox fot like 7 years , never had problems , but nowis just shit show

DONT tell me reset my PC DONT tell me delete cookies DONT TELL me reinstall windows DONT tell me reset you PC

.. reset you cookies , and all password saved  :D i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

wait ,, again

i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

wait again

i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

.... and many more your's advices

just after freaky update... like seriously ?

i give you , 2 weeks , if after that i still cant log to my bank account, and others, well.. we dotn gonna see each other again i guess

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoot (Safe) mode makes a difference:

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years since I last flew BA. I have cleared my cache and cookies. I have also tried to access the same ba.com site using Edge - with the same error message. This suggests that the problem may lie with BA. However, they have no technical support that I can reach. So I do not know what to do next. I use Kaspersky anti-virus and Malwarebytes to screen for malware. Really hope you can help solve this problem. Many thanks in advance, Ian Robinson

WELL AS I HAVE ASKED THIS MANY TIMES BEFORE - IT WOULD SEEM THAT MOZILLA/FIREFOX HAS NO INTEREST IN IT'S CUSTOMERS AND I MIGHT AS WELL GO BACK TO USING FAXES/EMAILS/HAND WRITTEN NOTES BY POST

Apprantly Firefox updated last night. I still show all the names of my bookmarks but NONE of them have any information in them. Probably lost my passwords too.

Tried all the fixes shown in prior posts. This is unacceptable !

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer performs a such. Was never an issue until a few days ago.

I have custom URL's set when opening my homepage. For the last few weeks, Firefox has been opening tabs from the last session. I've checked the URL's and they are correct in the settings but for some reason they're not loading properly.

These are the correct URL's in the setting page. https://www.etsy.com/your/shops/UiJewelryMaui/tools/listings/state:sold_out,sort:sold_out_date,stats:true|https://www.etsy.com/messages?ref=seller-platform-mcnav|https://www.shopify.com/|https://maui.clareityiam.net/idp/login|https://outlook.office.com/mail/|https://calendar.google.com/calendar/u/0/r?pli=1|https://www.microsoft365.com/?auth=2|https://www.canva.com/|https://hawaii.infinitecampus.org/campus/portal/parents/hawaii.jsp|https://mauinews.org/pub920.htm|https://www.mauicounty.gov/Bids.aspx?CatID=19|https://hiepro.ehawaii.gov/vendor-dashboard.html|https://us2.admin.mailchimp.com/campaigns?ref=plums_nav&_ga=2.43380451.756894218.1698551103-1299448220.1698551096#f_bucket:recent;t:campaigns-list|https://hawaiicovid19.com/

However, the pages that load at start up are not these URL's, instead they're opening with the ones in the photo I provided. How do I fix this or do I need to select a different default browser?

As the subject indicates, I'm unable to get passwords to sync and can't import from csv. Password file was generated by desktop Firefox on a Windows PC, trying to load to Firefox on Mac. I've manually entered usernames/passwords in the login fields for a few sites and selected the Save Password option when prompted, but about:logins# still says 0 logins and nothing populates when I return to the login page for those sites or pops up if I click or start typing in the username/password fields. Also attempted to sync using same Mozilla account logged in on iOS device and Mac, and that fails on the Mac, too (all passwords are still in iOS version and sync on the device is up-to-date). Error log from attempted sync includes, "Skipping check of passwords - disabled via preferences" and repeats 'Skipping check of... disabled...' for tabs, bookmarks, addons, etc., despite all of the options being selected under about:preferences#sync. Tried unchecking all, disconnecting, reconnecting, and making sure all were checked again. Tried to connect using QR code, but keep getting the message, "Pairing unsuccessful. Try again." as soon as I click on "Connect another device" - a QR code is never actually generated/displayed (see image), and clicking on it to 'try again' does not refresh/generate a QR code. A Primary Password (Master Password) has never been set for this account/on any associated devices. If I try to enter a web address, username, and password manually in about:logins#, it throws an error message and says it couldn't save, and asks me to enter a primary password which, again, I've never created/had. All versions of Firefox are up-to-date.

Please help.

As suggested in the post quoted below from [archived thread], I shared the error log from about:sync-log through the linked site.

'the-edmeister

   Moderator

6/13/18, 1:36 PM

If the Master Password is enabled on one device, it needs to be enabled on all devices connected to a Sync account.

Type about:sync-log in the URL bar and hit Enter. Do you have any error reports on the devices where Logins sync isn't working?

The text of the log can be posted here: https://pastebin.mozilla.org/ Make sure you select "a month" for data retention; "a day" is the default.

Then provide the resultant URL (after posting) here so a Sync support person can review those logs - latest per device. Might take a few days to get a knowledgeable response here. '

Hello,

How come that we are in 2023 and we still do not have major features like Chrome's Profiles or Orion Browser's Profiles.

For example, Orion Browser creates an app per profile and this allows MacOS users to customize each app with a different icon. This seems small but on a taskbar we can differentiate the instances faster.

Why is that the best option for managing profiles in Firefox is the Firefox Profile Switcher, a third-party tool supported by a community member?

Will this ever be addressed? Firefox is better than the others in so many things but, for example, even Safari implemented Profiles now.

To be clear: containers are NOT the same thing as profiles and profiles still have an usage. For example, my work profile has no syncs, different extensions and stricter configurations than my personal profile and this cannot be done with containers.

Thank you!