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  • Archived

Gmail garbled in Firefox

A lot of the email the commercial email I receive through my gmail account is unreadable when viewed through Firefox (see screen shots). This has happened occasionally ov… (read more)

A lot of the email the commercial email I receive through my gmail account is unreadable when viewed through Firefox (see screen shots). This has happened occasionally over the years, but it's getting more frequently. Are there settings I can change to fix this?

Asked by Anna Spooner 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

Secure Connection Failed On One Computer, but Not Others

I'm running into a very strange issue where on my personal computer, I'm unable to log in to the below website, receiving a "Secure Connection Error." I know normally, t… (read more)

I'm running into a very strange issue where on my personal computer, I'm unable to log in to the below website, receiving a "Secure Connection Error." I know normally, this would be a certificate issue on the website's side, but in this case, I don't believe it is. The issue being is I can access the site using Firefox on both my phone and other computers just fine. It just appears to be my desktop having the issue.

Are there any recommendations for fixing this issue? I've attempted clearing browser history, doing fully clean installs of Firefox, other browsers, shutting off my VPN, and DNS flush.

To note: this is a SSO site for logging into Opera products - in my case GameMaker Studio 2. I was, at least, able to login a few weeks ago. I'm using Windows 11, currently fully updated as of writing this. I'm using NordVPN, but so are other systems that allow me to sign in.

https://id.gamemaker.io/account/opera_sso (redirects to auth.opera.com)

Asked by dpeterssk 9 months ago

Answered by dpeterssk 9 months ago

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Sign in window pops up every time I open Firefox

Hello, Every time I open Firefox there is the standard "Sign In" button in the top right corner and then also a second "Sign In" window that pops up to the right of the s… (read more)

Hello, Every time I open Firefox there is the standard "Sign In" button in the top right corner and then also a second "Sign In" window that pops up to the right of the search bar partially covering the search bar. This is the window that I would like to disable or stop from opening. I would appreciate any assistance you can provide on the subject.

Thanks!  :)

Asked by terry111 9 months ago

Last reply by zeroknight 9 months ago

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Firefox randomly freezing on Linux

I've been using Firefox for years without any problem and some weeks ago I started noticing that when I'm on Linux, Firefox freezes when loading some websites (but it doe… (read more)

I've been using Firefox for years without any problem and some weeks ago I started noticing that when I'm on Linux, Firefox freezes when loading some websites (but it does not always do). I think it usually happens when my laptop uses the dedicated GPU (but I'd say that not exclusively).

I tried checking with Troubleshoot Mode to see if it happened too and unfortunately Firefox was also freezing randomly sometimes.

This is not something caused by a corrupted installation as using another user profile solves the problem. There's also no logs at about:crash. When it happens, the only thing I can do is kill the process. It's not like everything freezes but when certain website keeps loading I notice that the mouse icon does not get updated when hovering buttons and if I go to another tab and search or try to load another website, it simply does not work, it takes some seconds and then I just see a spinning wheel (from Firefox itself, not the website)

Could it be caused by any about:config changes? I mean I have changed a lot of things there following Arkenfox's user.js but had no trouble until some weeks ago. I'll try disabling privacy.resistFingerprinting. Thanks in advance

Asked by k2helix 9 months ago

Last reply by k2helix 9 months ago

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ad in lower corner of home page after opening firefox

After opening Firefox and then minimizing/closing it, there is a corner of an advertising page remaining visible on lower right of home screen. Normally an ad for someth… (read more)

After opening Firefox and then minimizing/closing it, there is a corner of an advertising page remaining visible on lower right of home screen. Normally an ad for something like Norton or similar. Can be eliminated by right click on title bar. How do I keep it from appearing.

Asked by Richard Ferguson 9 months ago

Last reply by zeroknight 9 months ago

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Did Not Connect: Potential Security Issue

I suddenly encountered this issue. I have no extensions interfering. I'm running AVG and have turned off web shield entirely whilst troubleshooting. Firefox is up to date… (read more)

I suddenly encountered this issue. I have no extensions interfering. I'm running AVG and have turned off web shield entirely whilst troubleshooting. Firefox is up to date. GOOGLE CHROME has NO problem with the certificate. I am adding a SS of the error so that I'm not typing the Gutenberg Bible to get help. If I am unable to follow a link from one website to another there is no logical reason for me to continue using Firefox when Google Chrome will do the job no problem. Also to note; I have been a faithful Firefox user on ALL of my platforms and only specifically downloaded Chrome just to see if it worked in Chrome (which it did.)

Asked by chicom56 9 months ago

Last reply by chicom56 9 months ago

  • Solved
  • Archived

Tab Icon keeps appearing and then disappearing every 10 or so minutes

I visited the website https://quantumbridge.app and somehow it installed something into my Firefox so that the website loads on my toolbar as an icon for a couple of seco… (read more)

I visited the website https://quantumbridge.app and somehow it installed something into my Firefox so that the website loads on my toolbar as an icon for a couple of seconds and then disappears. I have tried turning all of my extensions off and it still appears. I have tried researching how to fix this but I have had no luck.

Asked by Chris Grim 9 months ago

Answered by ARMAN KHAN 9 months ago

  • Archived

Notifications time out

I have a number of websites which send me notifications. If I let the notification sit for about 20 seconds or longer, then when I click on it, no web page comes up. It d… (read more)

I have a number of websites which send me notifications. If I let the notification sit for about 20 seconds or longer, then when I click on it, no web page comes up. It disappears as if I had clicked dismiss. Similarly, within that 20 second time., if I do click dismiss then the web page comes up anyway. Is there a setting that can affect this? Or is this the way it's supposed to happen?

Asked by Raoul D 9 months ago

Last reply by Dropa 9 months ago

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Firefox syncing

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops… (read more)

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops again and gave my old laptop to our tech to wipe Win11 off of and revert to Win10. I was not concerned with my synced data as I had just synced in August. Upon logging in to firefox.... there is almost no synced data. Is there anyways to access the August data?

Asked by mmarchiori 9 months ago

Last reply by Dropa 9 months ago

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Firefox says "No internet connection" after 10/11/2023 update to 118.0.2(64 bit)

Since Firefox updated to 118.0.2 yesterday evening, it will work fine for a few minutes and then, usually when I am trying to open an email, a pop up appears that says "N… (read more)

Since Firefox updated to 118.0.2 yesterday evening, it will work fine for a few minutes and then, usually when I am trying to open an email, a pop up appears that says "No internet connection" and no other websites will load. The problem does not occur on other browsers. I made no other changes to my Firefox settings or add-ons nor did I change any security settings. Help!

Asked by jean.powell 9 months ago

Last reply by Old1912 9 months ago

  • Archived

Latest upgrade to MACOS Firefox will not show comments section on Wal Street Journal's Editorial or Commentary articles. Safari and MS Edge will.

Latest upgrade to MACOS Firefox (using MAC OS 10.15.7 Catalina and Firefox 118.0.2) will not show comments section on Wall Street Journal's Editorial or Commentary articl… (read more)

Latest upgrade to MACOS Firefox (using MAC OS 10.15.7 Catalina and Firefox 118.0.2) will not show comments section on Wall Street Journal's Editorial or Commentary articles. Safari and MS Edge will. I have checked preferences and do not see any settings that have changed. Any suggestions?



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by navarresama 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Since Apple Upgrade, Firefox no longer allows me to login to my bank acct. Can still do so using Chrome.

New Apple upgrade on my iMac this past week (ending 10/21/23). Since upgrade, am unable to login to my bank (Truist) w/Firefox (my preferred browser). Able to login to Tr… (read more)

New Apple upgrade on my iMac this past week (ending 10/21/23). Since upgrade, am unable to login to my bank (Truist) w/Firefox (my preferred browser). Able to login to Truist using Chrome. Please help.

Asked by y2sbbjhqgs 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Secure Connection Failed

I can't access my email in fastmail.us and I can not reach their support page either. I am running FF119.0.2 (64bit) on windows10. This problem started with the upgrade t… (read more)

I can't access my email in fastmail.us and I can not reach their support page either. I am running FF119.0.2 (64bit) on windows10. This problem started with the upgrade to this version. I can reach my email on my iPad and on MSFT Edge which leads to the conclusion that this problem is FF related.

Asked by fhsamyn 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Bookmarks / Bookmark Current Page

Good morning: Used to be, to bookmark the current page you'd click Bookmarks / Bookmark Current Page do any edits as far as names & which folder to put the link in t… (read more)

Good morning:

Used to be, to bookmark the current page you'd click Bookmarks / Bookmark Current Page do any edits as far as names & which folder to put the link in then save it.

Recently when I bookmark the current page, as soon as I click Bookmark Current Page, the drop down closes before I've done any editing like what folder it's going into or give it a different name.

I have to click bookmarks again then it tells me to edit current page.

Did something change with the last update?

Thanks.

Regards, Raffie

Asked by Raffie 9 months ago

Last reply by zeroknight 9 months ago