Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox cannot play IMDB video. It shows: This video file cannot be played error code 224002

Firefox cannot play IMDB video. It shows: This video file cannot be played error code 224002 Youtube and other video contents are working fine but IMDB. Chrome and other … (read more)

Firefox cannot play IMDB video. It shows: This video file cannot be played error code 224002 Youtube and other video contents are working fine but IMDB. Chrome and other browsers are playing IMDB video without any issue. Why Firefox does not? Is there anyone who knows how could I solve this problem?

Thank you!

Asked by Ákos Jáger 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

How to get rid of "Request for font YOUR_FONT_NAME_HERE blocked at visibility level 2 (requires 3)" warning and get your font working?

I updated from version 106 to the latest version just now and my user-defined fonts stopped displaying on a local HTML page (stored locally on my computer); this warning … (read more)

I updated from version 106 to the latest version just now and my user-defined fonts stopped displaying on a local HTML page (stored locally on my computer); this warning showing up in the console: "Request for font FONT_NAME_HERE blocked at visibility level 2 (requires 3)."

I specify fonts using "font-family" property (CSS).

Help me out here, please. How can I fix this (so my pages look proper again)?

Thank you.

Asked by antizilla 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Artifacts with HW compositing enabled on Intel HD 4000

Hi, I seem to have an issue with Firefox rendering pages with artifacts. I use Linux Mint 21.2 Cinnamon, video adapter is Intel HD 4000. Currently running 6.2 kernel, tri… (read more)

Hi, I seem to have an issue with Firefox rendering pages with artifacts. I use Linux Mint 21.2 Cinnamon, video adapter is Intel HD 4000. Currently running 6.2 kernel, tried to fall back to 5.15 which didn't change anything. Attached the examples, the first 2 are screenshots of the about:support page, the issue appear there consistently but not necessarily at the same place. I've tried to open Firefox in the Troubleshooting mode, and the artifact appeared right in the dialog asking for restart! (see pic. 3) Enabling software WebRender (gfx.webrender.software=true) fixes the issue.

about:support page:

 when HW compositing is on: https://termbin.com/7ith
 when SW compositing is on: https://termbin.com/rlme

I have tested memory with memtest86+ overnight with no errors, CPU has been tested by Prime95 for 3-4 hours, the iGPU seems to be working fine either in Unigine Heaven, GpuTest and glmark tests. Is there a way to fix the issue other than disabling HW compositing?

Asked by butterpilz 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

White and Black blocks appearing together with mouse movement

Hi, Description: Sometimes when I move my cursour over certain elements on a website, black or white Blocks appear. These Blocks are always rectangular but usually not sq… (read more)

Hi, Description: Sometimes when I move my cursour over certain elements on a website, black or white Blocks appear. These Blocks are always rectangular but usually not sqare. Oftentimes the block will have Diagonal lines running up to the top left corner of the Box. The apperance seems to be connected to mouse movement. They pop up and dissapear only when the mouse is moved. And stay when they have appeard and the mouse isn't moved. Esspecially highliting things makes them occur. Example images are provided. Occurance: They are not limited to one website, though they don't seem to appear everywhere. Their occurace seems to be consistent. They are not limited to websites however. White boxes can also appear over highlighted text in the URL, regardless of the website. Example image is attatched The Boxes occur in no other Browser and in no other Programm. They have been there for a while, so it's not the version. Tried Fixes: I uninstalled and reinstalled Firefox. The boxes also appear in Private windows. I used the suggested feature for removing all settings and addons. Interestingly if I run firefox in Troubleshooting mode none of the Boxes appear.

Like I said, I only have these issues in the Firefox browser, so if it is a problem with my system itself I'd love to get your Ideas to what might cause them.

Asked by laurenz.j.schleicher 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Whatsapp web shows UTC time

Hello, On MacOS 14.0(Sonoma) Firefox 118.0.2 (64-bit), facing the problem with web.whatsapp.com chat messages. The timestamps for the messages are displayed in UTC and n… (read more)

Hello,

On MacOS 14.0(Sonoma) Firefox 118.0.2 (64-bit), facing the problem with web.whatsapp.com chat messages. The timestamps for the messages are displayed in UTC and not as per the system time(IST, in my case).

- web telegram shows correct timestamps, opened in same browser session - web whatsapp on Chrome shows correct timestamps - fingerprinting is set to false(was not touched at all).

Any idea what could be wrong? Thanks. -Sachin

Asked by sachin.powar 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Secure Connection Failed On One Computer, but Not Others

I'm running into a very strange issue where on my personal computer, I'm unable to log in to the below website, receiving a "Secure Connection Error." I know normally, t… (read more)

I'm running into a very strange issue where on my personal computer, I'm unable to log in to the below website, receiving a "Secure Connection Error." I know normally, this would be a certificate issue on the website's side, but in this case, I don't believe it is. The issue being is I can access the site using Firefox on both my phone and other computers just fine. It just appears to be my desktop having the issue.

Are there any recommendations for fixing this issue? I've attempted clearing browser history, doing fully clean installs of Firefox, other browsers, shutting off my VPN, and DNS flush.

To note: this is a SSO site for logging into Opera products - in my case GameMaker Studio 2. I was, at least, able to login a few weeks ago. I'm using Windows 11, currently fully updated as of writing this. I'm using NordVPN, but so are other systems that allow me to sign in.

https://id.gamemaker.io/account/opera_sso (redirects to auth.opera.com)

Asked by dpeterssk 1 year ago

Answered by dpeterssk 1 year ago

  • Solved
  • Archived

"Trust This Device" not working on FF

When I sign in to a website I check the box saying 'remember this computer' but FF doesn't seem to allow this. I have to go thru the security login every single time, lik… (read more)

When I sign in to a website I check the box saying 'remember this computer' but FF doesn't seem to allow this. I have to go thru the security login every single time, like when signing in to a google account. It works on Chrome but not FF.

This may be related: sometimes the page displayed on FF doesn't function as it should. Example: I was using Quickbooks online and when I clicked the HELP button nothing happened. I thought it was an Intuit problem until I used Chrome and found the HELP button worked.

thanks

Asked by tkaufman1 1 year ago

Answered by cor-el 1 year ago

  • Archived

translate webpage

Hi, The translate button is no longer there in the site bar. It used to be there and was able to translate a page as i go, but it does not appear anymore. … (read more)

Hi,

The translate button is no longer there in the site bar. It used to be there and was able to translate a page as i go, but it does not appear anymore.

Asked by joshseidler1987 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox spellcheck doesn't work for GMAIL

Dear community, as per title, my spellcheck is enabled but it doesn't work and the right-click contextual menu does not appear but this happens only when I write emails o… (read more)

Dear community, as per title, my spellcheck is enabled but it doesn't work and the right-click contextual menu does not appear but this happens only when I write emails on the GMAIL webapp.

I have the checkbox in the settings ticked. I have the about:config layout.spellcheck entry set to 2. I have installed multiple dictionaries (and yes, they are dictionaries and NOT language packs).

Even if all looks correct, the spellcheck doesn't work; moreover, the contextual menu that should appear when I right-click to select the language is not there.

I mean, it works whilst I am writing this message but not on the GMAIL webapp.

I am on Windows. On the same machine I have 2 accounts (one personal and one for work) and the other account works flawlessly on the GMAIL webapp.

Am I missing something?

Thank you very much for the help  :)

Kindest regards Eugenio

Asked by Apache81 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox won't show "save" nor "open" window

Firefox won't show ever the window to save files or to open files. It happens on any website. If I press ctrl+S the "save as" window does not appear. If I try, on any pag… (read more)

Firefox won't show ever the window to save files or to open files. It happens on any website. If I press ctrl+S the "save as" window does not appear. If I try, on any page, to open a file for upload the window to select the file does not show.

Please advise!

OS: Ubuntu 22.04.3 LTS Firefox Version: 118.0.2 (64-bit) (installed through Snap)

Asked by write3 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Default fonts not showing correctly

I have defined custom fonts for some languages, but they're not appearing as I defined them. Instead, the OS default fonts are showing up. This is happening after I rein… (read more)

I have defined custom fonts for some languages, but they're not appearing as I defined them. Instead, the OS default fonts are showing up.

This is happening after I reinstalled Firefox in my device. Before that, the fonts were appearing as defined.

For example: English text is using Arial instead of Noto Sans, and Japanese text is using Meiryo instead of Noto Sans CJK JP.

For the Japanese font, it does show up correctly in the address bar, but not in the page itself.

Asked by Jonatan 1 year ago

Answered by Jonatan 1 year ago

  • Archived

CONTENT PROCESS LIMITING SETTING/15 Processes for One Tab open

I need to know where I can find the Content Process Limiting Setting in Firefox, it's gone, or is not where it is said to be located. This is the instruction I found. "un… (read more)

I need to know where I can find the Content Process Limiting Setting in Firefox, it's gone, or is not where it is said to be located. This is the instruction I found. "uncheck the Use recommended performance settings checkbox to enable some hidden settings. One of those settings is the Content process limit setting, which can be set to a number between 1 and 8"

Its using up to much memory on my already slow processor.  

Please help me stop the extra processes.

Asked by S A 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

No Audio when using Firefox

I cannot hear anything from websites, YouTube for example when using FireFox. I have checked the Volume Mixer and there is sound except for FF tab I can hear perfectly i… (read more)

I cannot hear anything from websites, YouTube for example when using FireFox. I have checked the Volume Mixer and there is sound except for FF tab

I can hear perfectly in other browsers so this problem only exists when using Firefox. I have tried all the suggested remedies with no success.

Any suggestions welcome

Asked by adrian29630 1 year ago

Answered by adrian29630 1 year ago

  • Archived

toolbar poping down unwanted

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have … (read more)

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have used does this so I dont know if it is intentional but if it is please tell me how to make it go away, thank you.

Asked by Ajs Starwalks 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I'm getting a popup blocked on a page I need to have the popup working

I have turned off all extensions, allowed all permissions on the page, changed the Privacy to Standard, turned off enhanced protection, but I still cannot get the popup t… (read more)

I have turned off all extensions, allowed all permissions on the page, changed the Privacy to Standard, turned off enhanced protection, but I still cannot get the popup to show on this page (need login to see actual page)

https://app.gohighlevel.com/location/ApwnvXGFIEHm8LKgmFQz/page-builder/hKQsgETZFHVjwGxTUCeN

I cannot find anything else which can be blocking it, but something is.

If I load the page in Edge, it works fine.

Asked by Christopher 1 year ago

Last reply by Christopher 1 year ago

  • Solved
  • Archived

Access to Site Denied

Greetings: I regularly access the ‘Bill O’Reilly DotCom’ site via Mozilla Firefox. Recently following a service interruption (now corrected), I could not open the site … (read more)

Greetings:

I regularly access the ‘Bill O’Reilly DotCom’ site via Mozilla Firefox. Recently following a service interruption (now corrected), I could not open the site at the homepage (https://www.billoreilly.com) through any browser. Eventually, the issue self-corrected on Microsoft Edge and Google Chrome, but persists at Firefox. Whenever I enter "https://www.billoreilly.com" into the address line, I am instead booted over to a site at "https://na.billoreilly.com/" (see image), an all-white blank page save for the 'Bill O'Reilly DotCom' logo and a message reading:

"BillOReilly.com is not available in this country. We apologize for any inconvenience."

The insertion of the 'na.' into the homepage address might indicate a default change in access possibly caused by a virtual private network being shifted to a different region, with 'na' connoting another country. But my VPN is set for 'United States' and is presently disconnected. Repeatedly removing the ‘na.’ from the address line and manually entering the correct home page address is useless – it continues to reinsert the ‘na.’ And as indicated, my Chrome and Edge browsers have no such problem accessing this homepage, so this is obviously an issue relative to Firefox.

Fortunately, I can freely access 'Bill O'Reilly Dotcom' content through their other links. But the loss of the homepage is nonetheless a nuisance. Please impart any information or wisdom you may have on ameliorating this issue. I have contacted 'Bill O'Reilly Dotcom' about this matter as well

--Regards, Steve Saucedo

Asked by ssaucedo 1 year ago

Answered by zeroknight 1 year ago

  • Archived

Firefox browser freeze

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has … (read more)

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Asked by tonyvintner 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Update Firefox Browser

When trying to update Firefox on my Linux Mint system, I saw this in settings: Updates disabled by your system administrator. Well, I am the administrator. I checked and… (read more)

When trying to update Firefox on my Linux Mint system, I saw this in settings:

Updates disabled by your system administrator. Well, I am the administrator. I checked and I have administrator privilege, and I would not have disabled updates. How to I convey that to Firefox so I can update my browser?

Please email me: [removed email from public support forum] with a response.

Thanks.

Asked by murphy.al 1 year ago

Last reply by James 1 year ago