Corporate IT revisions seem to be starting to narrowing the range of browsers that will function on their websites - specifically with regard to the creation and manageme… (read more)
Corporate IT revisions seem to be starting to narrowing the range of browsers that will function on their websites - specifically with regard to the creation and management of an "account" at the website - to just Google’s Chrome or Microsoft’s Edge.
At the websites of the two following companies (one, a major health insurance company, and the other, a major waste disposal company), I had previously navigated to my account with Firefox without trouble ... until up-dates or revisions to the website rendered access to accounts impossible with Firefox. In each case, I called to ask for help with my problem, only to be told that the website's accounts were no longer configured to work with browsers other than Chrome or Edge, and to try using one of them rather than Firefox!
-- Blue Shield of California – by 2022, the change being made sometime in 2021 or early 2022 (a year when I had to be with another insurer)
-- WM (formerly "Waste Management") – mid-2023.
As a result of my loyalty to Mozilla Firefox's promise of privacy and disdain for Chrome and Edge, I have lost access to the utility and convenience of an on-line account with both my insurer and my garbage collection service - irritating to say the least.
I am uneasy, moreover, that this might signal the beginnings of a trend if greater resistance is not raised to failing to accommodate the use of Firefox as an internet browser. Neither company's customer service representative was impressed by my personal objection; clearly it will take more concerted, organized pressure not to blow off those netizens who use Firefox rather than its data-sucking competitors.
Please, what can "we", Firefox users & Mozilla, do to resist being squeezed out by IT departments who cannot be bothered with extra configuration labor required to include accommodating Firefox?!