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  • Archived

Javascript is enabled, but is not functional.

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem,… (read more)

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem, and if so, were they able to fix it?

Best regards, Nick.

Asked by mr.nick 7 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

Download-limit 1GB (Firefox 115.0.1)

Dear Madams/Sirs, why does firefox using a download limit. Each transfer stops (without a message) after downloading 1GB. I couldn't find any configuration-points where i… (read more)

Dear Madams/Sirs, why does firefox using a download limit. Each transfer stops (without a message) after downloading 1GB. I couldn't find any configuration-points where it is possible to change the download limit. With using Microsoft Edge I got full downloads greater 1GB. Many thanks in advance.

Asked by thewaveman 7 months ago

Last reply by Rango Lv 3 months ago

Firefox Screenshot Tool Cause a 1px Space at The Left Side of Image

Hello I do not know if anybody is aware of this minor issue but Firefox Screenshot Tool Cause a 1px Space at The Left Side of Image. When you take a screenshot of an ima… (read more)

Hello I do not know if anybody is aware of this minor issue but Firefox Screenshot Tool Cause a 1px Space at The Left Side of Image. When you take a screenshot of an image with firefox tool then edit it on photoshop like image editors you will see that a 1px empty space at the left of the image. Attachad image is a screenshot taken by firefox tool see it please.

Asked by wisdomdrnet 5 months ago

Last reply by wisdomdrnet 5 months ago

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SEC_ERROR_UNKNOWN_ISSUER, no "Accept the Risk and Continue" button

When I'm trying to go to a specific website, it doesn't connect with an error code "SEC_ERROR_UNKNOWN_ISSUER". I was able to press a button labeled "Accept the Risk and C… (read more)

When I'm trying to go to a specific website, it doesn't connect with an error code "SEC_ERROR_UNKNOWN_ISSUER". I was able to press a button labeled "Accept the Risk and Continue" before, but the button seems to have disappeared?

Asked by Gauley 7 months ago

Answered by Gauley 7 months ago

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PiP mode resize difference on Windows and Linux

Hello. I recently moved from windows to Linux Mint, and noticed the behavior of the Picture in Picture window is different when resizing. On windows, the aspect ratio is … (read more)

Hello. I recently moved from windows to Linux Mint, and noticed the behavior of the Picture in Picture window is different when resizing. On windows, the aspect ratio is kept. while on Linux, it is free form, making these black bars around the video, so I have to resize it very carefully to not show any black bars.

How can I make the PiP on Linux behave like on Windows? That means resizing keeping the aspect ratio.

Attached are the comparisons between Windows and Linux Mint.

Thank you very much!

Asked by buneco05 7 months ago

Answered by buneco05 5 months ago

  • Archived

Problem streaming Prime Video Freevee content since 115.0.1 update

Since the Firefox update released 2 days ago (version 115.0.1) I'm constantly having an issue which causes the video to stop playing after the adverts. I eventually get a… (read more)

Since the Firefox update released 2 days ago (version 115.0.1) I'm constantly having an issue which causes the video to stop playing after the adverts. I eventually get a video unavailable message. I've cleared my cache but it's made no difference. I'm hoping that this is a known issue & that someone is investigating ?

Asked by chrisdaniels314 7 months ago

Last reply by dylonhussain 5 months ago

  • Archived

cannot hear radio streaming

I'm trying to stream my NPR radio station -- https://www.kunm.org/ -- but cannot hear any sound. However, I can hear a tv livestream -- msnbc.com. I can listen to kunm.o… (read more)

I'm trying to stream my NPR radio station -- https://www.kunm.org/ -- but cannot hear any sound. However, I can hear a tv livestream -- msnbc.com.

I can listen to kunm.org on Chrome and Edge.

How can I listen to my radio station on Firefox?

Asked by Mary 7 months ago

Last reply by cor-el 7 months ago

  • Solved
  • Archived

Youtube Constantly Buffering after Pausing and Resuming

I've been watching and following along with a Unreal Engine 4 Course on Youtube for some time now (mentioning in case the resource usage has something to do with it), and… (read more)

I've been watching and following along with a Unreal Engine 4 Course on Youtube for some time now (mentioning in case the resource usage has something to do with it), and in the past couple days I've noticed a pretty serious and annoying bug. When I pause the video, tab (Cmd + Tab on MacOS) into Unreal Engine, do some things, then tab back and resume the video, it will play for one frame and then stop and buffer, but the audio will continue playing. The only way to get the video to resume is to skip forward/backward in the video (either with the arrow keys or the progress bar). I've also tried Troubleshooting/Safe mode and the issue still persits.

Asked by beatzoid 7 months ago

Answered by beatzoid 7 months ago

  • Archived

Firefox saved passwords

Hello! I have saved a password in firefox. This I have recently renewed and saved again. Now I urgently need the old version of this password saved in firefox. Is there a… (read more)

Hello! I have saved a password in firefox. This I have recently renewed and saved again. Now I urgently need the old version of this password saved in firefox. Is there any way to recover it? Thanks a lot!

Asked by janschulz 7 months ago

Last reply by cor-el 7 months ago

  • Solved
  • Archived

When Firefox is on, Desktop Window Manager consumes a lot of RAM

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount o… (read more)

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount of RAM. At the same time, consumption completely disappears with the closing of Firefox windows. Video: https://i.imgur.com/pHCa7Hh.mp4 (I left it for a while then closed Firefox windows) After a while, I noticed that already 13 GB of memory is being used by DWM. I don't know if sites affect behavior, but most often I have https://music.yandex.ru/home open

OS: Windows 11 (Microsoft Windows [Version 10.0.22621.1928]). Firefox: 115.0.1 (64-bit) Screen setup: 1 - 3840 x 2560 with 200% scale, 2 - 1920 x 1080 with 100% scale.

Asked by unavailable 7 months ago

Answered by unavailable 7 months ago

  • Solved
  • Archived

Cannot use Google sign-in in third-party websites

I recently started experiencing errors for logging into third-party websites that use Google sign-in. On one site (coches.net), I have the sign-in popup loop for like 3… (read more)

I recently started experiencing errors for logging into third-party websites that use Google sign-in.

On one site (coches.net), I have the sign-in popup loop for like 3 times and then disappear but leaves me unlogged.

On the other site (etoro.com), the sign-in popup shows but then I get an error message from the site about the login. Then it won't let me reconnect since CloudFlare won't accept my "I'm not a robot" prompt and keeps reloading the same page.

This started happening yesterday. I'm not aware of any Firefox or Anti-Virus updates that have happened since, measures not existing yesterday.

I can sign-in correctly from Chrome with no issues.

Asked by m0skit0 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

log ins blocked using firefox

I cannot log into New York Times via Firefox - ms says it thinks my IP is a bot. Also blocked on a local newspaper Montreal Gazette. I am able to log in w/ no prob on Ope… (read more)

I cannot log into New York Times via Firefox - ms says it thinks my IP is a bot. Also blocked on a local newspaper Montreal Gazette. I am able to log in w/ no prob on Opera - please advise? thanks!

Asked by loucheliferadio 7 months ago

Answered by cor-el 7 months ago

  • Archived

Trouble with gmail when using firefox

When using firefox to access my gmail, if I open a page in gmail I am unable to close that page (nothing on that page works freezes). I am unable to transfer that file … (read more)

When using firefox to access my gmail, if I open a page in gmail I am unable to close that page (nothing on that page works freezes). I am unable to transfer that file to my favourites. The only way to close the page is to close the tab, this is not my preferred way of using gmail. Any help would be greatly appreciated Regards Mick

Asked by 13tif24 7 months ago

Last reply by Terry 7 months ago

  • Archived

Add-on distractions during a video

There's surely no option for it now, but I would like to suggest adding a setting for each user that can affect all or individual add-on extensions : force silent up… (read more)

There's surely no option for it now, but I would like to suggest adding a setting for each user that can affect all or individual add-on extensions : force silent updates. You see, when add-ons get updated, they open a new tab. Now this can be useful or simply interesting, but sometimes it's just obtrusive for people, especially when watching a video. This happened to me a couple of times, I'd be watching a YouTube video on full screen and suddenly the program would exit full screen and switch to a new tab where the add-on page is open, and the video is still playing. Thanks!

Asked by Chang Li 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Firefox searchbar Filling from the right rather than left

Hello, for the last day my searchbar is aligned to the right instead of the left. I have no idea why it is like this and i would like it back to Left alignment this is o… (read more)

Hello, for the last day my searchbar is aligned to the right instead of the left. I have no idea why it is like this and i would like it back to Left alignment

this is only happening on my Right monitor my left monitor has normal alignment

Any help would be appreciated

Asked by aidenilbuck 7 months ago

Last reply by zeroknight 7 months ago

  • Solved
  • Archived

115.0.1 update for MAC tradingview not working now

just updated to 115.0.1 on the Mac yesterday and now tradingview website isn't working - i tried adding it as an exception in EnhancedTracking and CookieSiteData like i d… (read more)

just updated to 115.0.1 on the Mac yesterday and now tradingview website isn't working - i tried adding it as an exception in EnhancedTracking and CookieSiteData like i did with ebay to get it working again but no luck with tradingview... any ideas ? thx

Asked by fourcolordoctor 7 months ago

Answered by fourcolordoctor 7 months ago

  • Archived

Takes a very long time to begin downloading a file

I have a new, updated firefox on a faster computer. However, I've notice that many files, especially videos, while they download at normal speed, can take over 10 minutes… (read more)

I have a new, updated firefox on a faster computer. However, I've notice that many files, especially videos, while they download at normal speed, can take over 10 minutes to actually START downloading. It also seems to vary based on whether I'm downloading from a download link, a page like mediafire, using "save video as", etc. It will just stay on the screen, with the little dot on its' tab going back and forth.

Asked by goldbergl1 7 months ago

Last reply by cor-el 7 months ago

  • Solved
  • Archived

Is it possible to permanently set a different search engine for Private Browsing?

Is it possible to permanently set a different search engine for private browsing? I have Google set as my search engine in my normal browsing mode, but I'd like the priva… (read more)

Is it possible to permanently set a different search engine for private browsing? I have Google set as my search engine in my normal browsing mode, but I'd like the private browser search engine to be permanently set to DuckDuckGo.

(I realise I can manually set it each time to DuckDuckGo but this is tedious.)

With thanks.

Asked by vajrashura 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago