Showing questions tagged:

Browser out of date

I tried accessing Peacock but was told they only support version 127+. I checked my version is 115.xxx but says browser is up to date. What is going on? … (read more)

I tried accessing Peacock but was told they only support version 127+. I checked my version is 115.xxx but says browser is up to date. What is going on?

Archived 2 174

UTC timezone even with resistFingerprinting disabled

I noticed that websites in my main firefox profile began showing the time in UTC rather than following my timezone. privacy.resistFingerprinting and privacy.resistFingerp… (read more)

I noticed that websites in my main firefox profile began showing the time in UTC rather than following my timezone.

privacy.resistFingerprinting and privacy.resistFingerprinting.testing.setTZtoUTC are set to false

Other profiles follow my timezone, so I would imagine that this has something to do directly with my current firefox profile.

Thank you

Archived 2 110

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Archived 2 153

Updated W10 to FF 116 and had cert problems

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem i… (read more)

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

Solved Archived 2 244

Specific CSS rule in my userChrome.css doesn't work.

Hi thanks for clicking. I'm on Linux, Zorin OS, which is Ubuntu based if I'm not mistaken, very new to Linux. Anyway, I've made a userChrome.css and done some changes I l… (read more)

Hi thanks for clicking.

I'm on Linux, Zorin OS, which is Ubuntu based if I'm not mistaken, very new to Linux.

Anyway, I've made a userChrome.css and done some changes I like to Firefox. It has been working fine until I tried to change the tab bar's overflow shadows when there are more tabs than there is space in the bar.

The rest of the css edits I've made in userChrome.css works fine but this overflow shadow reference Firefox just doesn't grab. I can live edit with the Toolbox and then it works fine, but when opening Firefox as default this css definition is as if gone.

Image 1: after live edit with Toolbox Image 2: before live edit with Toolbox Image 3: my userChrome.css

What can I do to fix this?

Thanks / p

Archived 2 97

JavaScript

Trying to reactivate my Adobe CS6 software package and when I try to login to the Adobe website it tells me that to access the Adobe site I have to update my Mozilla brow… (read more)

Trying to reactivate my Adobe CS6 software package and when I try to login to the Adobe website it tells me that to access the Adobe site I have to update my Mozilla browser by adding JavaScript to the browser. Why is this required and is there any means to access Adobe using Firefox without complicating the browser by adding JavaScript?

Open 2 343

Embedded videos not playing after Firefox update, screen turns dark green

My Firefox browser recently updated to 115.11.0esr (64-bit), and now embedded videos won't play, I can initially see a picture, but instead of starting to play, the scree… (read more)

My Firefox browser recently updated to 115.11.0esr (64-bit), and now embedded videos won't play, I can initially see a picture, but instead of starting to play, the screen turns dark green and I can only hear the sound. This happened once before recently, but then it seemed to fix itself after a week or two. How can this be fixed?

Archived 2 74

access denied to lots of websites.

i looked up lots questions and solution. nothings seems to work. i did all Troubleshoot and diagnose Firefox problems. cleared cache, restarted firefox, refreshed. every… (read more)

i looked up lots questions and solution. nothings seems to work. i did all Troubleshoot and diagnose Firefox problems. cleared cache, restarted firefox, refreshed. everything I could do. nothing works.

could you tell me what else I can try?

Solved 2 102

pull down bookmarks glitched after rebuilt system

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been mov… (read more)

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been moved to the bottom of all my other bookmarks in a new 'Other Bookmarks' folder. How do I get the contents back in the 'Other bookmarks' (just below 'Bookmarks toolbar'). P.S. I have a backed up 'bookmarks-2025-08-30.json' as well as a ' bookmarks-2025-08-30.html' available, if that would help. Regards and Best, NP_145

Solved Archived 2 164

docs.google.com - This browser version is no longer supported. Please upgrade to a supported browser.

Google message "Tato verze prohlížeče už není podporována. Upgradujte na podporovaný prohlížeč." in english: This browser version is no longer supported. Please upgrade … (read more)

Google message "Tato verze prohlížeče už není podporována. Upgradujte na podporovaný prohlížeč." in english: This browser version is no longer supported. Please upgrade to a supported browser. I have latest one version of Mozilla. 115.33.0esr (64bit) on High Sierra 10.13.6. Why I obtaining this message from Google Drive - DOCS ? I think at this browser missing lots of things, some web pages do not show correctly and is impossible to report it, notwithstand Mozilla have button to reporting. Anny idea? And yes, i have to stand on High Sierra still.

Open 2 62

I somehow lost all my bookmarks.

I need to find where all my bookmarks are on my computer so I can restore them. My operating system is Windows 7. Even when I try to restore through import/backup and it… (read more)

I need to find where all my bookmarks are on my computer so I can restore them. My operating system is Windows 7. Even when I try to restore through import/backup and it says it was successful there are none of my saved bookmarks. Can you help in specific steps how I can get these back? From what I read there should be a Firefox file on my computer where these are all saved. Thanks!!

Open 2 86

Reappearance of Blank Pages of 8 Grids under Recent Activity

Dear Firefox Team, It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared 8… (read more)

Dear Firefox Team,

It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared 8 grids of blank or white pages again under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Mr. Topaz Chiu

Archived 2 127

Firefox won't update to version 127 on macOS 10.15.7

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127. Alternately, downloading the Firefox v. 127 installer and running won'… (read more)

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127.

Alternately, downloading the Firefox v. 127 installer and running won't update ESR v. 115 nor will it import bookmarks or data from the previous version ESR 115. Firefox v. 127 installs and starts as if I am a new user without any update or import option so that all previous settings, passwords, and data from ESR v. 115 are lost.

Is there a work-around for the upgrade to keep continuity, settings, bookmarks, and data when migrating to v. 127? Thanks!

Archived 2 273