Showing questions tagged: Show all questions
  • Archived

cannot display PDF from HPE site in windows 7 + firefox esr

Every document like the below one does not display in firefox esr 115: https://support.hpe.com/hpesc/public/docDisplay?docId=c01081836&docLocale=en_US I get an empty … (read more)

Every document like the below one does not display in firefox esr 115:

https://support.hpe.com/hpesc/public/docDisplay?docId=c01081836&docLocale=en_US

I get an empty pdf viewer frame. Also the debugger shows the following error;

Uncaught TypeError: Promise.withResolvers is not a function

Is there some way to overcome this problem? a future release of firefox esr?

Asked by kaetano69 10 months ago

Last reply by kaetano69 10 months ago

  • Solved

extensions eating memory but not showing anywhere

When i go to "about:memory" and do a measurement to see whats eating memory i find extensions that are nowhere to be found in the extension manager nor in the folders whe… (read more)

When i go to "about:memory" and do a measurement to see whats eating memory i find extensions that are nowhere to be found in the extension manager nor in the folders where the extension files are. they are: - Extension(id=wikipedia@search.mozilla.org, name="Wikipedia (en)", baseURL=moz-extension://8551 - Extension(id=webcompat@mozilla.org, name="Web Compatibility Interventions", baseURL=moz-extensi - Extension(id=screenshots@mozilla.org, name="Firefox Screenshots", baseURL=moz-extension://486 - Extension(id=pictureinpicture@mozilla.org, name="Picture-In-Picture", baseURL=moz-extension:// - Extension(id=google@search.mozilla.org, name="Google", baseURL=moz-extension://13f3307a-648b- - Extension(id=formautofill@mozilla.org, name="Form Autofill", baseURL=moz-extension://dfdf20df- - Extension(id=ddg@search.mozilla.org, name="DuckDuckGo", baseURL=moz-extension://c8eb7a13-e1ab - Extension(id=bing@search.mozilla.org, name="Bing", baseURL=moz-extension://424719d2-8ccf-4c8e- - Extension(id=addons-search-detection@mozilla.com, name="Add-ons Search Detection", baseURL=moz- (the names are cut thats how it shows and at the end there is a "..." i cant select) I tried looking everywhere and i cant find where are this extensions to delete them. i use the google website to do searches so dont need an extension, i dont use duckduckgo at all, i dont use bing at all, i dont use the screenshot feature, i dont use the picture in picture thing and also i use the wbesite if i want to go to wikipedia. I would like to know how to erase them entirely since i dont use them and they are eating memory.

Asked by karras85 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

MEDIA_ERR_SRC_NOT_SUPPORTED

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. S… (read more)

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. Safari and Google Chrome can play the videos. If I go to the source on the TV channel, I can play the video. Hardware MacBook Pro OSX 10.14.6. FireFox version 115.30.0esr (64-bit)

Asked by phazir50 3 months ago

Last reply by phazir50 3 months ago

  • Solved

Firfox 115.32 (ESR)

Is this 115.32 still in effect for my macOS 10.13 ? Or is it xld as it would be in Feb 2026? Did or does Firefox 115.32 afford my apple macOS 10.13 enough security until … (read more)

Is this 115.32 still in effect for my macOS 10.13 ? Or is it xld as it would be in Feb 2026?

Did or does Firefox 115.32 afford my apple macOS 10.13 enough security until I purchase a new computed.. How much more time do I have.

Asked by hwznkbmgp6 1 month ago

Answered by TyDraniu 1 month ago

  • Solved
  • Archived

Searchbar no longer working

Hi. Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with t… (read more)

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

Asked by mettelolzjacobsen 2 years ago

Answered by zeroknight 2 years ago

  • Solved

Hung update on my WIn 7 machine

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up u… (read more)

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up until the most recent update - which repeatedly fails to install each time I start Firefox. Is there a location where this update resides? If so may I know this location and procedure to eliminate this errant update? Thanks!

Asked by Sigpaw 1 month ago

Answered by Agent virtuel 1 month ago

  • Solved
  • Archived

Wifi Repeater suddenly refused access after one month

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T. Recently, I began successfully acc… (read more)

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

Asked by seanhindle4 2 years ago

Answered by seanhindle4 2 years ago

scam extention

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_m… (read more)

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_mobile/

Asked by amirali ahmadi 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

Developer Tools "Find" next, previous, replace options?

Not sure why this https://support.mozilla.org/en-US/questions/1400794 was archived. Being archived I cannot "check mark" the question to show I too have this problem. It … (read more)

Not sure why this https://support.mozilla.org/en-US/questions/1400794 was archived.

Being archived I cannot "check mark" the question to show I too have this problem.

It is a basic problem and a piece of gravel in the shoe of many, I suggest, Firefox users who are developers.

Clearly, there is a need for a UI to navigate inspected content results and the original question author was exactly correct.

This is drip by drip making me want to end my return to Firefox and give up and use Chrome.

Even just an indication such as unarchiving the riginal post and linking to a "Pending to fix" Github issue would be a nice step.

Thank you Mozilla for all you do, and here's hoping this will get looked at.

Asked by acbrist 1 year ago

Last reply by cor-el 1 year ago

  • Archived

TLS Errors When Launching Webinars

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do n… (read more)

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do not solve the problem but create larger issues. Do you have a solution that works safely? I am forced to use Windows 7 unfortunately due to work systems and a long story. I think this is my primary problem but I have to keep using it until the bitter end with this PC.

I appreciate your kind help. Thanks, Clay

Asked by claytudor 1 year ago

Last reply by cor-el 1 year ago

ESR for Firefox issue

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site st… (read more)

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site still says I need update! Is it me or the web site that has the problem?

Asked by John T Schaffer 1 month ago

Last reply by James 1 month ago

open new tab button

Here we go again. Apparently with this latest version 115.28 I no longer have an open new tab button on my tab line. How do I fix this and tell modifiers to stop changing… (read more)

Here we go again. Apparently with this latest version 115.28 I no longer have an open new tab button on my tab line. How do I fix this and tell modifiers to stop changing things that were working fine.

Asked by helpful55 5 months ago

Last reply by helpful55 5 months ago

Firefox Fork need as FF not working on many sites

Hi, I have to use Firefox 115.18.0esr (64-bit) due to depending on accessibility tools I need. I am now finding that websites based on the Discourse Forum will not suppor… (read more)

Hi, I have to use Firefox 115.18.0esr (64-bit) due to depending on accessibility tools I need.

I am now finding that websites based on the Discourse Forum will not support this version of Firefox so I was wondering if anyone knows of an FF fork that might work.

I had family over at weekend and ironically none of their Apple devices could access such forums either, not on their iPhone or their iPad.

I tried to contact Discourse but of course their own site depends on the latest version of their awful forum software too.

I think that it is shocking for any website or app or other service to just cut loose disabled, elderly and those in developed countries who depend on old software.

I am still on Win7 as that is the only platform that runs the tools I depend on.

One member of my family was talking about running an Oracle Linux server in the Cloud (wherever that is) and running virtual machines (whatever they are) to allow me to run old and new, but they said that might take months to setup and could not even be certain it would work.

I find it ironic how website are designed to not lose a single user through bad design and they they cut of thousands with this archaic policy.

So I am here to ask if there is a workaround, either a fork that works with these sites or a hack of 115.18.0esr (64-bit) that makes it report that it is V142.04 or something.

Any help would be appreciated.

Asked by devoid1 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

command line firefox "Open all in tabs"

I start Firefox from a batch file (Win7) on the first boot of the day. Manually I choose my "NEWS" bookmarks folder, then slide down to "Open all in tabs". (attached imag… (read more)

I start Firefox from a batch file (Win7) on the first boot of the day. Manually I choose my "NEWS" bookmarks folder, then slide down to "Open all in tabs". (attached image) (Then I go pour a coffee while the news article tabs open and load data!)

Please and thank you, is there a way to specify this action from the command line? And if so, what is it?

I believe that I could use such a mechanism in other ways, such as opening all tabs in my "Forums" folder of bookmarks, or on Mondays, opening all tabs in my "Weekly" bookmarks folder.

Thank You, Chris

Asked by Christopher Greaves 1 year ago

Last reply by cor-el 1 year ago

  • Archived

YOU JUST DISABLED ALL MY ADD-ONS - WHY???

I require some add-ons for accessibility, which you abruptly disabled today due to "could not be verified". Also, all my other add-ons were disabled for the same reason … (read more)

I require some add-ons for accessibility, which you abruptly disabled today due to "could not be verified". Also, all my other add-ons were disabled for the same reason - see attached. I read "https://support.mozilla.org/en-US/kb/add-ons-cause-issues-are-on-blocklist", which doesn't answer my questions. If you can't explain specifically why you did this, or tell me how to override your blocks, I'll uninstall Firefox from all my platforms!

Asked by Will 11 months ago

Last reply by James 11 months ago

Difference ESR 115 and 141 with position: fixed

Hi, I have an old PC with Win7 and Firefox 115.30.0esr (64-bit) (latest version from 11 november 25) and this website cultuursmakers.be has problems aka differences with… (read more)

Hi, I have an old PC with Win7 and Firefox 115.30.0esr (64-bit) (latest version from 11 november 25) and this website cultuursmakers.be has problems aka differences with Firefox 141.0.3 (of my Android tablet) and other browsers such as Chrome. The green heading block overlaps and hide the upper part of the content block. For example, if you select inloggen (log in), then you see that the user name (naam) is not visible and only the box for the password is shown. Work around: Right click on the header and select Inspect. In the Inspector (html column) select the header tag. In the Inspector (css column) uncheck in the '.header.--fixed' selector the line 'position: fixed;' Now the content block shifts down and all content is visible. Can you verify / fix that? Greetings and TIA, Gerard

Asked by gerard32 3 months ago

Last reply by TyDraniu 3 months ago