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How do I get rid of the little stick man that floats on the lower left of pages I open?

The little image shown will appear and float on the left bottom of pages I open including secure pages that require me to log in to enter. That little stick man I conside… (read more)

The little image shown will appear and float on the left bottom of pages I open including secure pages that require me to log in to enter. That little stick man I consider a security threat and have tried to get rid of it to no avail.

The picture I captured of it was when it was on blue background. If on white background, just the circle with the stick man in it.

How can I delete it?

Walter

Asked by Walter 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Blue Teardrops appear

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn… (read more)

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

Asked by TampaBay 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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customize toolbar with Add-on icon

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for … (read more)

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

Asked by Michael M. 1 year ago

Last reply by Terry 1 year ago

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Edit PDFs with Firefox

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the ma… (read more)

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

Asked by sunny-day-13 1 year ago

Answered by TyDraniu 1 year ago

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HELP! Logins lost from profiles

This all started when i wanted to use a user.js file for firefox. I followed a youtube video to create a new profile to use the user script but I wanted to change the di… (read more)

This all started when i wanted to use a user.js file for firefox.

I followed a youtube video to create a new profile to use the user script but I wanted to change the directory so I deleted it, made it anew and somehow the default profile file that i used was gone (I realised this only later). I think I had somehow overwritten it, but its weird because in my trashbin i did not find anything.

When asking me to login to sync I gave my password but it said it was wrong i realised I was using a vpn so i turned it off and then it worked, however then it asked me for a confirmation code from my email wich I also gave but it still refused saying it was wrong, which it wasn't!

After that I gave up and made a backup of my profiles and resetted my password still thinking I had my old profile file. My logins were gone and copying and pasting the login.json with the key4.db files from other profiles didnt give them back.

Luckily am still logged into my mobile app where i have my logins but there is now a warning sign to reconnect to resume syncronizing and Im afraid if i reconnect its going to delete my saved logins on the app instead of using them.

What do i do now? Is there a way to export all my data from the mobile app? Do I need to copy my logins one for one? Or can everything be resolved by reconnecting?

Asked by anonymouseindahouse 1 year ago

Answered by anonymouseindahouse 1 year ago

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Change location so Google Search & Google Maps work properly

Hi all, I just started working from home for a UK branch of an USA company. My work involves having to use VPN to their USA head office. It all works fine. My locatio… (read more)

Hi all,

I just started working from home for a UK branch of an USA company. My work involves having to use VPN to their USA head office. It all works fine. My location is obviously incorrect showing that my computer is located in the USA in their home city. I understand that.

It causes me problems with Google Search because it always show me USA based results, not UK based results. I need to be able to force Google to show me results from the UK. No, going to www.google.co.uk doesn't work, it still shows me the USA biased results.

To a lesser extent, it causes me problems with Google Maps as it keep on searching the wrong areas and returning the wrong results/directions.

I understand the VPN is causing the location issue, I am not disputing that. I am asking how to make Firefox show Google my actual location, please? I'd much prefer to avoid browser extensions. I tried changing "geo.provider.network.url" in "about:config". https://browserleaks.com/geo shows the fixed location, i.e., the location I put in. However, Google isn't fooled by this and still show me the wrong location in the USA.

Any way to force Google to show me the correct location, please? Many thanks.

Asked by Kit 1 year ago

Last reply by Kit 1 year ago

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Web page won`t open

The web page, for my bank, won`t open. I have been using their web page, for a number of years. When I go to the web page, and try to login, all I get is a screen, with a… (read more)

The web page, for my bank, won`t open. I have been using their web page, for a number of years. When I go to the web page, and try to login, all I get is a screen, with a circle, that keep circling, as if it were buffering, and never gets to the login page. Microsoft Edge, and Google Chrome seem to work, but not Firefox. My bank is Security Bank Of Kansas City. https://secure.securitybankkc.com/login

Asked by Walter Woronick 1 year ago

Answered by cor-el 1 year ago

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Firefox has saved password for a website, but cannot be found in Firefox password manager

Firefox always brings up the saved password for a particular website, but the password is old and wrong. Going to the Logins and Passwords management page, I enter a sea… (read more)

Firefox always brings up the saved password for a particular website, but the password is old and wrong. Going to the Logins and Passwords management page, I enter a search for the website as it appears in the address bar, but there is no associated login in Firefox. There is no password associated with any part of the website's name or URL in 'about:logins' . Yet still some password shows up with a saved login. How do I find the password for this website and correct the password?

Asked by ngibson5 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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New Bing tab opening when I open Firefox

Is there a way to stop this tab (https://www.bing.com/new#examples) opening when I open up Firefox? I believe it is to do with when an update occurs. I don't use Bing, ne… (read more)

Is there a way to stop this tab (https://www.bing.com/new#examples) opening when I open up Firefox? I believe it is to do with when an update occurs. I don't use Bing, never have and never will, it's frustrating. I have disabled all settings related to Bing that I can find in the settings. Am I missing something? I just want to start where I left off, not be bombarded with Bing at every turn (Microsoft takes care of that for me)

Asked by reddituser3435w3 1 year ago

Last reply by reddituser3435w3 1 year ago

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Browser Management

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization". When I clicked on that statement and printed off the infor… (read more)

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization".

When I clicked on that statement and printed off the information, that information was apparently about "Enterprise Policies", the management is "Active", the Policy Name is "certificates", the Policy Value is "ImportEnterpriseRoots", and then it is "true". I do not understand the message that is being shared here. Does Firefox understand it? If Firefox does understand it, would you mind sharing your understanding with me?

What is "ImportEnterpriseRoots"? What is its function? Concerning the statement, "Your browser is being managed by Your organization", what is meant by the words, "Your organization" and what is meant by the word, "managed".

To rid myself of "ImportEnterpriseRoots", will I need to rid myself of Firefox?

I

Asked by 17jlclvr 1 year ago

Last reply by cor-el 1 year ago

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STOP update popups

I'm sick and F***ing tired of the update popups. I dont care about whatever security [redacted] anyone wants to warn me about, how about firefox stop updating your [red… (read more)

I'm sick and F***ing tired of the update popups.

I dont care about whatever security [redacted] anyone wants to warn me about, how about firefox stop updating your [redacted] [redacted] every 3 hours?

Asked by jkohutiak 1 year ago

Last reply by jkohutiak 1 year ago

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Best Firefox version for Windows 7?

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have re… (read more)

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have reliable 3rd-Party security setup(s) for my Windows 7 systems.

Thanks!

Asked by jhughey 1 year ago

Last reply by James 1 year ago

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voice typing

I want to be able to voice type searches in firefox on my laptop computer. I'd like to access and use the microphone to type when using firefox or on any site I visit via… (read more)

I want to be able to voice type searches in firefox on my laptop computer. I'd like to access and use the microphone to type when using firefox or on any site I visit via firefox. I want to put the cursor in a text box of any kind (e.g., a search box), turn on a microphone and voice type so that the words I speak are entered, like I do on my phone.

I'm amazed that "voice type in firefox did not yield any usable results. Please advise.

Asked by Tom Brinker 1 year ago

Last reply by Tom Brinker 1 year ago

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403 Forbidden

Hello, When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, … (read more)

Hello,

When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, and clicked OK. Also, I only use Private browsing, which is set to remove all history, caches, etc. whenever I close Firefox. I have been logging in to tradestation 4 or 5 days a week for months, until today. Please help fix this.

Thank you, Barry

Asked by barry 1 year ago

Answered by barry 1 year ago

  • Archived

background too bright

I'm not sure how this happened but now having a hard time reading text because the background is so bright. I went to settings but was unable to find any way to change t… (read more)

I'm not sure how this happened but now having a hard time reading text because the background is so bright. I went to settings but was unable to find any way to change the brightness or at least a darker background cover. Please help.

Asked by bakerrrr 1 year ago

Last reply by Terry 1 year ago

  • Archived

Pinned tabs disappear

Firstly, when I open a second Firefox browser window, it doesn't show any pinned tabs, and secondly, if I close the window without the pinned tabs last and then reopen Fi… (read more)

Firstly, when I open a second Firefox browser window, it doesn't show any pinned tabs, and secondly, if I close the window without the pinned tabs last and then reopen Firefox, the pinned tabs are gone.

That's very annoying. Do you have a solution for this? Am I making mistakes in the settings?

Thanks for an early reply on this. Best regards Stefan

Asked by post387 1 year ago

Last reply by cor-el 1 year ago