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  • Archived

when I open Firefox I get an site to buy program to block all ads I delete the site and it comes up on every program I go to

remove constant advertisement for program to delete all ads costing 120 dollars. I delete the site and then it comes up om every other site I go to and I need to delete … (read more)

remove constant advertisement for program to delete all ads costing 120 dollars. I delete the site and then it comes up om every other site I go to and I need to delete it again

Asked by hicks.roger1962 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Importing tabs

Hi there, I recently had my laptop fixed (new motherboard, complete factory reset) and I had Firefox Sync on before, and I know that I've been able to import tabs and hi… (read more)

Hi there,

I recently had my laptop fixed (new motherboard, complete factory reset) and I had Firefox Sync on before, and I know that I've been able to import tabs and history previously using Firefox Sync, but it will currently only show me that I'm logged in on this other device (AKA my laptop that was completely broken, but uses the same accounts for everything, although I can't open it to send my tabs elsewhere) and I can't import tabs. Is there anything I can do to regain my tabs and history?

Thanks

Asked by Trixie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FF v 108.0 toolbar and tab bar appearance

Updated to v108.0, toolbars reverted to icons rather than text, tabs all have same ugly background color, no differentiation between active and non-active tabs. Had to d… (read more)

Updated to v108.0, toolbars reverted to icons rather than text, tabs all have same ugly background color, no differentiation between active and non-active tabs. Had to disable userChrome.css file to even get tabs to show up. Admittedly, my userChrome file has been through many FF updates and probably needed to go away, but one might think that since there is an uproar every time Mozilla messes with toolbars and tabs, that the developers would simply provide the most popular options. Can anyone direct me to new userChrome files that will allow me to eliminate icons and have some differentiation in the tab toolbar?

Asked by gyaltnnh 1 year ago

Last reply by Dropa 1 year ago

  • Archived

autofill with my updated email address

On 12-8-22 I updated my email address in my Mozilla/Firefox acct. (I have an iMac w/Catalina operating system, but am using the latest version of FireFox.) Today is 12-1… (read more)

On 12-8-22 I updated my email address in my Mozilla/Firefox acct. (I have an iMac w/Catalina operating system, but am using the latest version of FireFox.) Today is 12-15-22 & autofill is still inputting my old email address. I've been all thru FireFox preferences, "privacy & security" & autofill, but cannot find a way to make it autofill using my updated email address. I need step by step instructions on how to replace my old email address with my new email address in autofill.

THANKS in advance for any & all help!!

Asked by denisecdunham1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

syn ON then all logins erasing from firefox list

I've been using FireFox for a long time. My account is installed on two computers. The operating system of one is windows 8.1 (from work) and the other is windows 10. (fr… (read more)

I've been using FireFox for a long time. My account is installed on two computers. The operating system of one is windows 8.1 (from work) and the other is windows 10. (from home) On December 7 or 8, 2020, my login list was suddenly deleted while I was working on my account with windows 8.1. I turned SYNC back on, but I couldn't get any of my recordings.

When I opened the same Firefox on my windows 10 computer at home, my login list was erased in less than 5 seconds.

I followed all the procedures on your help page. My login list is automatically erased when SYNC is on. I tried many times. It automatically erased my login list that I created from backup every time SYNC is on.

I request your help from Mozilla and Firefox authorities and review my account if necessary. I would like to see and use my November 2022 login list the same way if possible.

Thank you for your support


Levent

Asked by Levent UGEgmail 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Browser bookmark icon not showing up

Hello, Is there a way to force bookmark icons to show up in the web browser? I need to know, as it really bothers me to have the grey globe icon showing up. Thanks, Bri… (read more)

Hello,

Is there a way to force bookmark icons to show up in the web browser? I need to know, as it really bothers me to have the grey globe icon showing up. Thanks,

Brian

Asked by Bdefriez 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Difficulty syncing after restoring windows

I have been using firefox for quite some time, and have bookmarks and addons saved to my account. I just recently had to restore windows on my PC, and in doing so, seemin… (read more)

I have been using firefox for quite some time, and have bookmarks and addons saved to my account. I just recently had to restore windows on my PC, and in doing so, seemingly lost my whole profile. I also have firefox on iOS, and all of the bookmarks are saved there, apparently on the same account I am using to sign in on desktop. I have tried to force the desktop version to sync, but it says it has fully synced and none of my stuff is here still. Is there a way for me to import the profile from iOS or something?

Asked by credd10 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Yahoo pages don't load

When I first open Firefox and go to my yahoo home page - I can pretty much open any page - 1st try. However, after I leave a page and try to return - no luck. Has been … (read more)

When I first open Firefox and go to my yahoo home page - I can pretty much open any page - 1st try. However, after I leave a page and try to return - no luck. Has been doing this for the last 6 months. Using Firefox on an updated Macbook pro. No problems with Safari.

Asked by rogersdan 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Restoring text from the cache

So i've found this thread but it's not the solution I'm trying to restore text written as YT comment ( but YT deleted it ) Found it in a cache but it's a "secure document… (read more)

So i've found this thread but it's not the solution I'm trying to restore text written as YT comment ( but YT deleted it ) Found it in a cache but it's a "secure document" and "expired immidiately" Is it possible to recover it ?

Asked by BombaA 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

On latest update my firefox tabs show at the bottom of my browser

Hi all, On your latest install Firefox 108.0.1 my tabs have moved to the bottom of my browser near my taksbar in window 10. The tabs are not working correctly. Please fi… (read more)

Hi all,

On your latest install Firefox 108.0.1 my tabs have moved to the bottom of my browser near my taksbar in window 10. The tabs are not working correctly. Please fix. Thank you.

P.S. it working in firefox safe mode. The tabs show a the top of screen and you can add multiple tabs.

Richard M. Ambrosino

Asked by rambro40 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Disable Google's Account sign-in prompts

Hello, I am browsing the latest FF and I keep getting the sign in with google pop up on so many sites and I really don't want to sign in with G on so many sites. I trie… (read more)

Hello,

I am browsing the latest FF and I keep getting the sign in with google pop up on so many sites and I really don't want to sign in with G on so many sites.

I tried setting "Google Account sign-in prompts " to off in my G accounts permissions page but the pop up is still popping.

Any ideas why?

Thanks

Asked by tanin 1 year ago

Last reply by Terry 1 year ago

  • Archived

How to convert json bookmarkfiles and import into new firefox browser?

Long story short...I lost my hard drive, reinstalled windows....I never used a firefox login on this laptop. I do have a backup of all my data/appfiles --- actually i clo… (read more)

Long story short...I lost my hard drive, reinstalled windows....I never used a firefox login on this laptop. I do have a backup of all my data/appfiles --- actually i cloned the failed drive. So I have this directory in my backups:

D:\Users\USER\AppData\Roaming\Mozilla\Firefox\Profiles\810aqnu7.default-release-1636153011215\bookmarkbackups. There are a bunch of JSON versions of bookmarkfiles there stored....how can i get my bookmarks back with these files?

where is the "current bookmark files" stored? which directory?

thanks in advance.

Asked by foxuser 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Help syncing Phone bookmark data to new computer

bold textI need to sync my phone to my new computer so I can get my bookmarks and passwords transferred over to my new computer. I am afraid to scan the QR code because i… (read more)

bold textI need to sync my phone to my new computer so I can get my bookmarks and passwords transferred over to my new computer. I am afraid to scan the QR code because it reads as if it will sync this empty canvas to my phone and wipe all of my data out. What steps do I need to take?

Asked by natestone 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

logins are gone

Firefox on Win10 has lost all of my logins. I tried launching a new profile, but no good. In the settings "logins.json" has become "logins.json.corrupt" and renaming it d… (read more)

Firefox on Win10 has lost all of my logins. I tried launching a new profile, but no good. In the settings "logins.json" has become "logins.json.corrupt" and renaming it does nothing. The Firefox on my two android devices still have the logins intact is there a way to send them to the Windows version?

Asked by tonyleahy1701 1 year ago

Last reply by cor-el 1 year ago