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  • Archived

Firefox keeps logging me out

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to sol… (read more)

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to solve this problem?

Asked by neoadz22 2 years ago

Last reply by Dropa 1 year ago

  • Archived

Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (read more)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox cannot show some International Phonetic Alphabet symbol on Mac

Firefox version: 107 IPA symbol show incorrect :https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct: https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99 t… (read more)

Firefox version: 107 IPA symbol show incorrect :https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct: https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99


thanks

Asked by deng1659362510 1 year ago

Answered by deng1659362510 1 year ago

  • Archived

browser.bookmarks.openInTabClosesMenu=false does not apply to the synced tabs menu

Hello there! Up until mid-November 2022 approxmately, I was able to open multiple synced tabs by holding down the Ctrl key. The synced tabs would then open in new tabs i… (read more)

Hello there!

Up until mid-November 2022 approxmately, I was able to open multiple synced tabs by holding down the Ctrl key. The synced tabs would then open in new tabs in the background, while the menu would remain open.

Since an update, the behaviour has changed, and opening a synced tab now automatically closes the menu, which is most annoying, as when I change computers, I most often have several synced tabs to reopen, not just one.

browser.bookmarks.openInTabClosesMenu=false does not apply to the synced tabs menu, and I was not able to find any other option that would help.

browser.tabs.loadBookmarksInBackground=true does not help either.

What am I missing? As far as I can remember, it worked out of the box until a few weeks ago! (the menu would not close upon opening a synced tab in a new tab, holding down the Ctrl key). The issue appeared after a Firefox update on my 4 devices.

Many thanks in advance!

Asked by Eric ESCOLANO DEL VALLE 1 year ago

Last reply by Eric ESCOLANO DEL VALLE 1 year ago

  • Archived

How to get rid of msg. "Your organization is managing your browser"?

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has ta… (read more)

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

Asked by Shona Browne 1 year ago

Last reply by Kev King 1 year ago

  • Archived

Page HTML doesn't cover the entire browser window.

I am working on a website and recently installed Firefox to test it in other browsers. While testing on Mozilla, I noticed that the page does not fill the entire window; … (read more)

I am working on a website and recently installed Firefox to test it in other browsers. While testing on Mozilla, I noticed that the page does not fill the entire window; the html element ends where the purple background begins, and the vertical scroll bar should not be visible because there is nothing to scroll. The page works just fine on other browsers and devices. (You can test it on tyriadle.com > skills > select any option.) I tested it on other computers, and the result is the same on Mozilla.

Asked by zKlau 1 year ago

Last reply by zKlau 1 year ago

  • Archived

Conversations are out of order after doing a search

I can't make any sense of this. The first email is from 12:27, the second is 1:25, the third goes back in time to 12:43, and then the fourth is from 12:38. WHY MOZILLA,… (read more)

I can't make any sense of this. The first email is from 12:27, the second is 1:25, the third goes back in time to 12:43, and then the fourth is from 12:38. WHY MOZILLA, WHY???

Asked by gsrgtrdg4565653 1 year ago

Last reply by gsrgtrdg4565653 1 year ago

  • Archived

Multiple websites not working properly with Firefox

Multiple websites including Wall Street Journal, Etrade, Ultimate Guitar Tabs and several news sites are freezing up or failing to load properly. Latest updates on Fire… (read more)

Multiple websites including Wall Street Journal, Etrade, Ultimate Guitar Tabs and several news sites are freezing up or failing to load properly. Latest updates on Firefox and Windows 11. I've used Firefox for years but now its becoming increasingly annoying to the point of uselessness and no one seem interested in helping. Microsoft Edge seems to work just fine. Its not as slick as Firefox but at least it works.

Asked by vetbird 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Again bluescreens (see 106.0.5) with 107.0.1 and my Gemini Lake CPU notebook, old codebase ?

I got again blue screens (see also Release Notes of 106.0.5) with 107.0.1 and my Gemini Lake CPU notebook, was an old codebase taken ? I get NO bluescreens (crash) w… (read more)

I got again blue screens (see also Release Notes of 106.0.5) with 107.0.1 and my Gemini Lake CPU notebook, was an old codebase taken ? I get NO bluescreens (crash) with with 107.0, the only AddOn I loaded is uBlock Origin, nothing else. This is VERY annoying, saw this also with Firefox ESR, with ESR, there was no code fix for Gemini Lake CPUs.

Asked by peter.dassow 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Increasing incompatibility with web sites I encounter

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are… (read more)

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are Allstate Insurance and Hewlett-Packard, not exactly insignificant players in the business world.

Here's what Allstate had across their page when I was attempting to log in:

"You may not be able to use certain My Account features on your current browser. For the best experience, consider using the latest versions of Chrome, Safari or Microsoft Edge."

There have been other websites with similar messaging about Firefox. The issue seems to be growing. Is there a fix coming from Firefox or are we going to continue to lose compatibility?

Asked by blueline106 2 years ago

Last reply by blueline106 1 year ago

  • Archived

Firefox theme changing

I am attempting to find a "theme" that is clear and easily read. I'm unable to find one that I really like, but have found one that will do. But, every time the program s… (read more)

I am attempting to find a "theme" that is clear and easily read. I'm unable to find one that I really like, but have found one that will do. But, every time the program starts, the theme reverts back to something called "system theme" which is not easily legible at all. What is the problem here? What is the solution? Thanks

Asked by airwilly 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Sending emails through HubSpot, links going to Instagram open up Blank Page in Firefox

We are sending emails through HubSpot. When opening up links from the email that go to Instagram, they are opening up to blank pages. Per HubSpot support this is a known … (read more)

We are sending emails through HubSpot. When opening up links from the email that go to Instagram, they are opening up to blank pages. Per HubSpot support this is a known issue and said Firefox support could give us an answer on how to fix this.

Asked by hhampton1 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (read more)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Asked by Je 2 years ago

Last reply by npoTeyc 1 year ago

  • Archived

Firefox freezes

Why are there 8 instances of FF running in the task manager when I only have 1 browser window open? They're using enormous amount of memory and make the computer unusable… (read more)

Why are there 8 instances of FF running in the task manager when I only have 1 browser window open? They're using enormous amount of memory and make the computer unusable. Absolutely ridiculous. If there is no solution for this I will be dumping FF. Windows 7 64 bit 8 GB memory.

Asked by davesr300 1 year ago

Last reply by davesr300 1 year ago

  • Archived

Firefox very slow since revision

I have a high speed windows 10 laptop. I've used Firefox for many years with very good results. Since your recent upgrade my computer has run extremely slow on your brows… (read more)

I have a high speed windows 10 laptop. I've used Firefox for many years with very good results. Since your recent upgrade my computer has run extremely slow on your browser. This is not the case with aol or Google. I've tried changing settings but don't know what I'm doing. Nothing is making a difference. I don't want to go to another browser but unless this changes I have no choice. Hope you can help.

Asked by jwmd83 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

my whole computer pages are unreachable

I don't know how to answer your questions, or to understand the best info, so yo can help me restore all my settings and in box, so I can access it thank you! your hlp is… (read more)

I don't know how to answer your questions, or to understand the best info, so yo can help me restore all my settings and in box, so I can access it thank you! your hlp is very much appreciated. Joan Stone [phone# removed from public]

Asked by joanstone52 2 years ago

Last reply by Dropa 2 years ago

  • Archived

Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this ema… (read more)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Asked by mikael.debie 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Google Docs editor broken

The last couple of days the Google Docs editor is semi-broken. Specifically, most of the tabs near the top have no text in them. They're just white boxes. On the other h… (read more)

The last couple of days the Google Docs editor is semi-broken. Specifically, most of the tabs near the top have no text in them. They're just white boxes.

On the other hand, I can type text into the editor as normal.

The problem does not occur in Chromium-based browsers such as Chrome and Brave.

I'm working with Firefox on Windows, and Firefox reports it's up to date.

I've attached a cropped screenshot showing the problem.

Asked by john558 2 years ago

Last reply by john558 2 years ago