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  • Archived

Causing game lag

Hi, I'm writing this because this problem is very frustrating. Quite frequently my games (e.g. Valorant, Overwatch) will start lagging if I have Firefox open in the backg… (read more)

Hi, I'm writing this because this problem is very frustrating. Quite frequently my games (e.g. Valorant, Overwatch) will start lagging if I have Firefox open in the background. To fix this, I have to close and reopen Firefox. Sometimes, I would open a tab while gaming and that would also cause the game to lag.

In game, the ping starts at the normal level then rises before falling back down to normal.

Are there any solutions?

Regards Thomas

Asked by thy128 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Toolbars are tough to access when the "Hide Toolbars" option is selected on a Macbook Pro - Mac OS ventura, Monterey

Hello Team Mozilla, I have been a user of firefox since a lot of time. I purchased a Macbook Pro M1 Pro 14 inch. Since I purchased a smaller screen model, I wanted to ef… (read more)

Hello Team Mozilla,

I have been a user of firefox since a lot of time. I purchased a Macbook Pro M1 Pro 14 inch. Since I purchased a smaller screen model, I wanted to efficiently use the screen space available. I have tested Safari, Firefox, Chrome and Brave. I am glad that only and only Firefox provides a Hide toolbar option which other browsers are not offering. It is a game changer for a 14 inch macbook pro as it offers maximum utilization of the space. For that I applaud Firefox.

But the accessibility of tabs takes a serious hit when I enable the option. The place where the mouse pointer has to be for the toolbar to unhide is quite literally a line. Anywhere above or below it will not show the toolbar. if we go too far, the MAC OS close,minimize window option come up. For the toolbars to show up one has to just touch the menubar of MacOS. While switching tabs its a real pain. I have to pause and look at the pointer and slowly move my mouse to touch the menubar at the right speed.

Please please please do something about this. Firefox is providing the best utilization of space for a Macbook Pro. I do not know if the Firefox team is aware of this, but its brilliant. But the toolbar accessibility makes the feature unusable. It would be great if we could access the toolbar easily for tab switching.

Asked by bbharavi 1 year ago

Last reply by jerome22 1 year ago

  • Archived

Random closing of Yahoo site after downloading any file

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websit… (read more)

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox

Asked by cs_surveyor 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Yahoo mail tabs close automatically

For several months now, my main Yahoo mail tab and also individual email tabs within Yahoo close automatically. It sometimes happens when I'm opening an attachment or swi… (read more)

For several months now, my main Yahoo mail tab and also individual email tabs within Yahoo close automatically. It sometimes happens when I'm opening an attachment or switching to another Firefox tab but most of the time it happens randomly

I've turned on the setting in Firefox to get notified before closing a tab and also tried pinning the Yahoo tab but the glitch still happens. I'm not using private mode.

Asked by vivivi 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Why is there no order to the dropdown Window menu?

I can't understand why the Windows menu shows us all the open windows, in no order whatsoever. Not chronological or alphabetical, just random placements, making finding a… (read more)

I can't understand why the Windows menu shows us all the open windows, in no order whatsoever. Not chronological or alphabetical, just random placements, making finding anything a dizzying & time consuming experience, as I have to look up and down each & every time. I don't know of any other browser that gives no option as to how to sort this lis.

Asked by StevenCee 1 year ago

Answered by human321 1 year ago

  • Archived

Firefox browser page is frozen to default on, I can't get rid of it. Message to update is on all the time, even after I update.

I want to keep Google as my default browser page but the box "firefox is your default" is not possible to change. It is always checked on. When I open, it is fine, I was … (read more)

I want to keep Google as my default browser page but the box "firefox is your default" is not possible to change. It is always checked on. When I open, it is fine, I was able to make Google my homepage, but after that, it is dumped. When I go back to the screen from other pages it goes to Firefox browser page. My hotlinks installed on my Google browser don't work either. Youtube links won't play anymore when I click from another platform. I have had an "update your Firefox alert button non-stop for many months now. It is still on even when I update. A "switch seamlessly between devices" window is frozen forever because I don't want to use it and it started when I could not turn it off.

Asked by merrilldante 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Firefox Feature Sleeping Tabs

Hi, to be honest since many years when Firefox get launched i started to use it, until come Chrome but i wasnt too much happy, but to be honest and even when now i have a… (read more)

Hi, to be honest since many years when Firefox get launched i started to use it, until come Chrome but i wasnt too much happy, but to be honest and even when now i have a bran new pc Chrome take lots of resources that firefox doest. Even this way i wish to keep using firefox but i suggest for the next update in firefox add a new feature like the last added in Edge (sleeping tabs) this just put to sleep the unnused tabs to save resources, save ram.

Thanks.

Asked by TheAlchemist 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Program feezes

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on… (read more)

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Asked by Ray 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

App freezes when switching between windows

Hi there! Oftentimes (but not all the time) when I am switching between windows on my Mac (so swiping with three fingers to the left or right), Firefox freezes. The very … (read more)

Hi there! Oftentimes (but not all the time) when I am switching between windows on my Mac (so swiping with three fingers to the left or right), Firefox freezes. The very top of the screen near the search bar will turn partly black, the computer will automatically switch between windows, and my cursor will turn into a spinning circle. I have to switch to a non-Firefox window, wait, and switch back to Firefox to change it. This only happens with Firefox. Any advice?

Asked by crystal7789 1 year ago

Last reply by crystal7789 1 year ago

  • Archived

Unable to save credit card details for autofill

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens.… (read more)

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens. I can cancel the form, but of course the data is lost.

Any ideas?

Asked by Rich vdH 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I get FireFox to honor my "Text Replacement" settings like Safari does?

I use text replacement for a lot of things but it doesn't work in Firefox, which sucks because I like firefox https://youtu.be/lmobzYY7mPw … (read more)

I use text replacement for a lot of things but it doesn't work in Firefox, which sucks because I like firefox

https://youtu.be/lmobzYY7mPw

Asked by albertmonaco 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Restored saved google/id logins on new session

I usually sing in/up several websites & extensions like workona , linkdin, quora , udemy etc but after turning off my computer or closing firefox, & returning on … (read more)

I usually sing in/up several websites & extensions like workona , linkdin, quora , udemy etc but after turning off my computer or closing firefox, & returning on new session, the tab logins automatically restores & I have to login again. How to fix it ?

Asked by Arghya 1 year ago

Last reply by cor-el 1 year ago

  • Archived

20 GB RAM usage, pagefile takes up all space on C: - 300 tabs in Tree Tabs

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works wel… (read more)

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works well. (which is unexpected but makes me _very_ happy :-)) Firefox exits properly without any exceptions, no matter how long it runs, or how many times the PC is sent to STR mode meanwhile.

Second, everything is fine, except RAM usage. No matter how many RAM is installed, Firefox takes up all of it after a few days of normal operation. I have recently upgraded my PC from 16 to 24 GB of RAM only for this sole reason to see if anything changes, but it did not produce any noticable change, except that it takes 5-7 days for Firefox to fill up all the RAM instead of the 3-4 days before. Disk space on C: drive was nullified by Firefox as the paging file went up to 50 GB.

I want to hunt down this thing. I have approx. 300 tabs, 2 addons, and Hardware Acceleration is disabled since otherwise Fox hangs several times a day (have to be killed from outside). Pics are attached. https://addons.mozilla.org/hu/firefox/addon/tree-tabs/ https://gitlab.com/kroppy/TreeTabs

I'd like to get suggestions where to start.

  1. Disabling or replacing the adblocker ?
  2. Inspecting memory usage on Process Manager (about:processes) and Task Manager (about:performance) pages ?
  3. Installing some external tools like Firemin ?

Please don't suggest neither safe mode nor disabling all addons, since that makes it impossible to reproduce this amount of load, which is the primary reason behind the symptom.

I PrtScr'ed Process Manager and Task Manager, see that RAM sizes per page are normal in Task Manager, but not in Process Manager (10 times more).

CPU usage is totally normal for this load, even when memory is in the heaven. See the TaskMan pic. (I suppose that's because of ad blocking)

Thanks for any ideas,

Peter B. (I'm PC enthusiast)

-- Windows 7 Ultimate SP1 64 bit Firefox 106.0.5 (latest autoupdated) no firewall nor any antivirus - since 20 years with no infection ... AMD FX-6350 Six-core ASUS M5A99FX PRO R2.0 24 GB DDR3 1600 MHz Sapphire Radeon HD 5750 1GB (AMD Catalyst 15.11.1, Nov 18, 2015)

Asked by Peter B. 1 year ago

Last reply by Peter B. 1 year ago

  • Archived

Pinned tabs

I am so fed up losing my pinned tabs. I want a Firefox facility where I can have permanently pinned(locked tabs) and normal pinned tabs. The permanent ones must not be … (read more)

I am so fed up losing my pinned tabs.

I want a Firefox facility where I can have permanently pinned(locked tabs) and normal pinned tabs.

The permanent ones must not be able to be removed without myself physically clicking and removing them individually and are persistent when opening new browser instances, cannot be cleaned/removed by other cleaner programs are not saved in History.

Permanently pinned tabs should show a mark on the tab like a red padlock.

I use One Tab, but that has it's down side in that it clears my Tabs from the browser in to one single tab and then it is difficult to manage them, there are others and they all have their failings.

Please provide this locked tab facility.

Asked by p.newbon 1 year ago

Last reply by tiddolangerak 1 year ago