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  • Archived

Firefox or an open pinned tab repeatedly crashes

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned t… (read more)

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned tabs. This worked without issues for a very long time. However, since V 106 (I don't know it his is related) FF and/or individual tabs frequently crash (on start, or later), offers to restore session or tab, is successful, but then the whole sequence repeats. We have taken all troubleshooting steps, including disabling all extensions, and starting in safe mode, but to no avail.

The system in question runs WINDOWS10 (Home), 64 bit, V 22H2 (newest upgrade) and all patches applied.

Any help or suggestions would be hugely appreciated.

Willem Overbeeke

Asked by willem.overbeeke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

remove private browsing

I am not a sophisticated computer user and I have some cognitive problems due to age and illness so please be as simplistic as possible with any response. I was trying o… (read more)

I am not a sophisticated computer user and I have some cognitive problems due to age and illness so please be as simplistic as possible with any response. I was trying out new features and now have the private browsing icon on the bottom bar on my screen. The color purple triggers strong anxiety for me so I just want to get that off my screen. I won't be using private browsing so I want to remove it. I tried to drag it to the recycle bin but couldn't get rid of it that way. Please help me remove that icon from ever being on my screen. Thank you.

Asked by jhotsinpiller 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My passwords for AT & T E-mails on Firefox stopped working

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the … (read more)

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the first time on that day I am trying to sign-in. I have tried to change my password and it works for a while, and then the same thing happens a few days later. Please help. AT & T tell me that it is the Firefox browser that is doing this. I have tried getting help with AT & T and they can't figure it out.

Asked by suyaki 1 year ago

Last reply by rgeuch 1 year ago

  • Archived

Colored Text

Since the last update, but not the latest, all text is colored. Whereas, it was all white before. I've tried to remove the Dark Reader and Dark Night Mode add-on, but to … (read more)

Since the last update, but not the latest, all text is colored. Whereas, it was all white before. I've tried to remove the Dark Reader and Dark Night Mode add-on, but to no avail. Any suggestions?

Asked by trainpain 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Choose Color

I just opened a pop up that you sent - asking to choose a color. I had no idea it would change the look of Firefox. Please could you instruct me how to change it back to … (read more)

I just opened a pop up that you sent - asking to choose a color. I had no idea it would change the look of Firefox. Please could you instruct me how to change it back to how it was. This brown is not OK.

Asked by danco_tourism 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"BOOKMARK" VERSUS "POCKET" FOR SAVING ARTICLES

i HAVE BEEN SAVING ARTICLES BY WAY OF BOOKMARK AND HAVE SAVED ARTICLES ON POCKET I AM WORRIED THAT I AM DOING SOMETHING WRONG, AM I , WHAT IS THE CORRECT PROCEDURE? SHOU… (read more)

i HAVE BEEN SAVING ARTICLES BY WAY OF BOOKMARK AND HAVE SAVED ARTICLES ON POCKET I AM WORRIED THAT I AM DOING SOMETHING WRONG, AM I , WHAT IS THE CORRECT PROCEDURE? SHOULD I CONVERT BOOKMARKED ARTICLES TO POCKET? I AM NOT COMPUTER SAVVY.

Asked by KOZBLUEDOLPHIN 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox dissabled

My firefox browser for windows 10 disappeared overnight, I downloaded & reinstalled but my shortcuts & add ons are gone, even though I am logged into my Firefox a… (read more)

My firefox browser for windows 10 disappeared overnight, I downloaded & reinstalled but my shortcuts & add ons are gone, even though I am logged into my Firefox account?

Asked by ausbirch 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Missing data after migrating to different PC

Hello, I changed PC and after logon to my account I`m missing saved passwords and saved tabs. Sync on old PC was enabled for all options except payment methods. Are you … (read more)

Hello,

I changed PC and after logon to my account I`m missing saved passwords and saved tabs. Sync on old PC was enabled for all options except payment methods. Are you able to restore my data? Kind regards

Asked by ira884 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mac Keyboard Shortcuts

Hello Mozilla Community, Mac has keyboard text replacements where a text input entry can automatically output a word or phrase. i.e. When I type "ty", it will automatic… (read more)

Hello Mozilla Community,

Mac has keyboard text replacements where a text input entry can automatically output a word or phrase.

i.e. When I type "ty", it will automatically output "thank you".

I am aware of previous queries and solutions in the form of extensions or add-ons. However, this is not reasonable if there are dozens of these text replacements already inputted in to Mac OS.

It is worth noting that this is not an issue in Google Chrome...

Thank you in advance! (tyia) ; )

Asked by Castle999 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Have Firefox automatically open 2 pages on start-up

I want 2 tabs to automatically open when I start Firefox. How do I make that happen? For example, one tab opens to abc.com and the other to xyz.com. Thank you. … (read more)

I want 2 tabs to automatically open when I start Firefox. How do I make that happen? For example, one tab opens to abc.com and the other to xyz.com. Thank you.

Asked by lsk123 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Youtube doesn't begin playback in latest firefox

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playb… (read more)

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playback just doesn't work on any video at all, not even youtube shorts. This seems to be a problem only with firefox version 106.0.1 and 106.0.2 on my system. I downgraded to firefox version 105.0.3 and had no issue with youtube playback.

Asked by wurstchen 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmk

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmarks. I only see a few dozen random bookmarks when I go to… (read more)

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmarks.

I only see a few dozen random bookmarks when I go to the three slash "Open Application Menu" and none of the Folders. If I go into Manage Bookmarks I can see the folders and other missing bookmarks.

Asked by beardown5154 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Primary Password

I forgot my "primary password" so I reset my password twice today. However, the browser pop up window keeps asking me for my "primary password" and this pop up window wil… (read more)

I forgot my "primary password" so I reset my password twice today. However, the browser pop up window keeps asking me for my "primary password" and this pop up window will not accept the new passwords. I also deleted Firefox from my computer and re-downloaded it, but this did not help. I attached a picture of this pop up window that has not updated even after I reset my password. I also cannot log out and log back into my firefox account in my browser without entering this password.

Is there anything else I can do? I understand that my data will be lost when I reset the primary password.

Asked by graham.pergande 1 year ago

Last reply by cor-el 1 year ago